user
Plaza Tire Service
3835 W New Hope Rd, Rogers, AR 72758, United States
Appearance

Comments
Mi
Review №1

Highly recommend. Very courteous with low prices. Had me back on the road in less than hour.

Ch
Review №2

Great place to get your vehicle maintained and to get tires. Kyle Fox treated us like VIP members and helped us with our oil change and new tires. He explained everything to us and in detail. They got us in quickly and were honest about everything. We will definitely continue to use and highly recommend Plaza Tire Service! Thank you to everyone who worked on our vehicle!

Co
Review №3

Went above and beyond to help me select best tire size for my truck. Even mounted a tire for free so make sure it fit. Size ended up being too big, so they remounted a corrected size. Great prices too

ra
Review №4

I went to Plaza Tires for an oil change the young man who helped me was Emanuel. He was very polite and made me feel great with my decisions on my car needs. Gave me different options and helped me choose the best one that fit my car. The service is great and super time efficient! Definitely recommend and ask for Emanuel!

Ti
Review №5

First time using Plaza Tires. I must admit it was a very pleasant experience all the staff was very friendly and the prices I thought to be fair. They had me in and out in about 1 hour 30 minutes to do 4 tires and a all wheel allighnment. I was very pleased with the service and will be using them again in the future.

pr
Review №6

Best tire shop. Craig and the guys are always helpful efficient and courteous. I wouldn’t go anywhere else except in the tire world I guess there are brand/manufacturer agreements where one shop can’t carry all the top brands.

Ke
Review №7

Wonderful service. Plaza Tire helped me choose the right tires to fit my needs and my budget. Everyone was friendly and flexible. Definitely going back for additional services soon.

Bi
Review №8

Great service and professionalism. The guys had a hard time balancing my tires because they were custom Rims, but never gave up. Took longer than expected but they got it done. Thanks so much for getting my ride back to smooth. Will definitely return if ever needed.

Je
Review №9

Called that morning to get a few different services done. They were able to get them done in a timely manner. Super awesome guys working there!

Ky
Review №10

Team did a great job explaining the work to be completed. They also notified me of a wheel issue that could be causing some vibration while driving. The team did a great job!

Gr
Review №11

Good service and friendly guys there. My brake check & replacement took a bit longer than expected, but that was mostly my fault because my wheel lock key was missing. They were very helpful in problem solving and helping me find a good solution.

Ja
Review №12

Traveling to NWA to visit family and the oil light came on before I hit the Texas border. I called Monday morning and got right in, I oil change and rotation. In and out quick. Reasonable prices. Great customer service.

An
Review №13

Everyone at tire plaza was knowledgeable, helpful, and friendly. I waited in person and they worked quickly with provided coffee and space to chill in the meantime. Definitely recommend + reasonable prices.

Lo
Review №14

Clean waiting area and resttooms. Quick and efficient. Great customer service.

Aa
Review №15

I’d heard mixed reviews on plaza, but I called for stock and appointment time. They took me right in. Gave me 4 options on my tire model. I left my vehicle and they called me within an hour. Over all a very smooth operation. A guy checked me out and took his time to explain their road hazard warranty. Overall I’m very pleased with the whole experience. Highly recommend.

Mi
Review №16

Super fast and super friendly respectful service. I will recommend you to my friends and family. Thanks yall , appreciate you very much. I will definitely return for future tire needs.

Sc
Review №17

Very friendly staff, they got me right in and found out the problem with my wheel and moved it to the rear until I order a new one. I tried to pay them for there services and they said it was free. Thank you so much it’s always nice to be surprised this way.

He
Review №18

Very nice people. I would tell other people to go there. They explained everything. I couldnt ask for anything more.

Ju
Review №19

Fantastic service. What started as a horrible day ended with good service. Originally took my truck to Wal-Mart and they told me they couldn’t “fix” my tire and it would have to be replaced. To it to them and they “Fixed” it.. I highly recommend them.

Cr
Review №20

I would give them more stars if I could! Cant say enough great things about this place in Rogers. Ive never been there before today. (4-8-21) I got there 15min before closing. I believe his name was Kevin, he was behind the desk. 2 men were in the shop. I had ran over a screw and needed a patch. They were friendly, fast, and the price was awesome. The waiting area and shop was very clean and organized. Even though I was there at closing, they were all friendly. I highly recommend this place and will brag on them to any1 who needs any of their services.

Je
Review №21

Great service and very low wait time to get my tire fixed. Cost was very reasonable!

Ta
Review №22

Best prices in town, PLUS amazing customer service. 10/10 recommend

Le
Review №23

I am from out of town and had a blow out on my motorhome. They were friendly and helpful. I was able to replace my two front tires and get back to the campsite.

Da
Review №24

Fast, friendly service. They will sell me my next set of tires.

Ja
Review №25

Fast repair and knowledgeable techs. Made me aware of an issue I knew about so the attention to detail is great. Highly recommended for tire services!

Mi
Review №26

They had my size tires in stock and were able to fit me in right away. All of the associates were friendly and very helpful. Quick and easy and helped me find the best option without giving me the run around. They told me about some things I needed to get checked out but werent overbearing or pushy about getting it done there. Took extreme care with everything. Will definitely recommend and use in the future. Thanks, Mike and crew!

Ti
Review №27

Friendly, clean, Professional atmosphere. They double check their work. Oil change and tire rotation done and all sensors reset properly. Quality job!

Da
Review №28

Hands down great service!! The staff @ the Rogers AR, location were customer friendly and fast! I got a set of tires and a oil change and was impressed at the speed I was turned out! Great job I definitely will be back and recommend.

Ja
Review №29

Very helpful, respectful, and polite. Keeps you updated throughout service. Awesome people to talk to. Definitely recommend.

Je
Review №30

Tires were in stock. Service was done quickly and everyone was very helpful.

Ke
Review №31

Awesome quick service and very professional at a fair cost

Jo
Review №32

They hooked me up very knowledgeable hook me up with the Right tires fast and friendly they really are the quick change artist

Du
Review №33

Great service and friendly people, I brought in a flat tire at 5 minutes to close and they got me fixed up and back on the road quickly.

Ni
Review №34

They fixed someone else’s stupid mistake for me within 15min and made my car safe to drive again!(: Great service and employees

Je
Review №35

Very helpful staff! Sorry I do not recall his name. He was the older of the two working the front. But not old!

Gi
Review №36

Awesome service, great communication and very friendly staff! Will recommend to anyone needing tire related service.

Ju
Review №37

Great customer service. The staff was very knowledgeable, friendly and efficient. No wasted movements here unlike the dealership I just left.

Da
Review №38

Got us in and out real fast....Great service

To
Review №39

Fast friendly service. Will definitely do business with them again when needed.

Sh
Review №40

Very thorough explained everything they found and were informative.

gr
Review №41

We have 5 cars and 3 teens driving - we only us these guys !!!! Great Service!!!!

Ro
Review №42

I feel they did answer some of my questions. They sold me a new set of tires of my 2nd choice. They did not have my 1st choice in stock. I feel that they took advantage of a lady because they kept finding something ’else’ to make their quota for the day. Now I have a problem with my air conditioner that I did not have before, because they put a new filter in it. And the NITRO air they ‘recommended’ has caused me to lose 5-6 mikes per gallon in fuel. My tires are bouncing and they did not before. I went with the name I new that were already on the car so I knew their value to me. So I am very displeased at this point. I had coupons from another place that would have given me a $100 discount but they had no such discount. If I had gone to the other place of business I still would have had the tires that I chose but for $100 less and I would not have felt like I was an easy target for someone to take advantage of.

Jo
Review №43

Fast and friendly. Great staff that doesn’t try to upswell or rip you off. Straight forward answers and went above and beyond to get me back on the road safely.

Je
Review №44

Staff was very courteous and friendly. Had my ride out in no time.

Bl
Review №45

Great and friendly service, but lack of mask wearing is the reason behind the low rating. Did not feel comfortable checking in/out with someone not wearing a mask. There is some social distancing, but thats not a constant with items being traded back and forth.With infection and death rates peaking, youd think that Every precaution would be in place without a request. Sadly the check-in desk didnt even put one on when I inquired about it. They offered to have the car sanitized and a masked person to drive the car, but these need to the default. Small sacrifices help avoid the big one.

Ki
Review №46

I have received tire service from places like Tire Tracks and Firestone but Plaza was by far the the easiest and pleasant experience! It was not busy but I was able to get in and out in 30 minutes for a tire patch. I love that it’s right down the road from me! I will be back! Thank you!

Be
Review №47

The staff was very friendly and worked on my car super quick without making the process too complicated.

fa
Review №48

Great place, had the best service and have great deals. My new place to tale.bothy car amd truck from now on

Je
Review №49

Stopped in because I thought I had a leaky tire. They were fast and friendly. Found no leak and charged me nothing.

Te
Review №50

Quick flat repair. Would recommend

Gy
Review №51

Got new tires today as well as a quick oil change. Walked in w/no appointment and they took care of me pretty quick and had the tires on hand for staggered 20s. Normally got a wait at other local places for them to be ordered so I was super happy. I had looked at their website before going and it said they had them at the one I went to. Always a bonus when the online and physical “inventory” actually match up and are accurate. Clean and cool inside and staff was nice. Will come again for my next set of tires for sure. Thanks.

Pa
Review №52

Great job and great tires! Just took a little longer than we expected, but they were very busy. Id recommend them to my friends and family.

La
Review №53

Fast, easy, cheap, and well done. What more could you ask for?

Ad
Review №54

Top notch customer service and fair prices. Also super fast. A++

Ch
Review №55

Quick and friendly service. It only 1 hour to replace my tires and correct alignment.

Za
Review №56

They are very helpful and got me in and out quickly!

Cc
Review №57

So i normally dont go here but i am glad i didThe costumer service was amazingThe tires i got i am very impressed with..they were the only place i could find that had the type of tires that i wanted in stock, yes its a drive for me but well worth it they were very quick at getting me inI HIGHLY recommend this place!!

Fl
Review №58

Friendly owners. Very knowledgeable. Willing to test fit tires.

Tr
Review №59

Service was fast, friendly and they got me in and out quickly.

Ro
Review №60

Appreciated the service, but did not enjoy having the radio station changed, I don’t see why that was necessary.

Bo
Review №61

This is the best tire shop around. Quick, no nonsense and friendly!

Ja
Review №62

I picked up a screw in my truck tire this week and was able to make it to Plaza looking to patch it. Unfortunately it was in a spot it couldn’t be repaired and my tires overall were nearing the end of their life. Kevin gave me a couple options for replacement and set me up for install quickly. Once the tires arrived, I was in and out in around an hour. Good customer communication and timely service. Only thing that would’ve made it a 5-Star would have been having the tires in stock so I could have been fully served on the first day.

Da
Review №63

While traveling from out of town, noticed my tire pressure was low. Arrived an hour before closing time. They got me in right away, repaired the tire and I was back on the road in no time!

De
Review №64

This was my first time going to Plaza and I was completely satisfied. I made an appointment online for Monday afternoon to check my brakes. By noon the next day, my car had brand new brakes and a realignment at a great price. So efficient and the people were so great! Jose communicated with me several times from the time I dropped the car off to when it was fixed the next day. I couldn’t have been more happy with the service I received at Plaza!

Da
Review №65

Came in with a low tire light on in my dash. No appointment needed. Fast and courteous service. Tire fixed on the spot. Not just aired up and told to make an appointment like others. They definitely have my business from here on out! Thank you!

Ty
Review №66

If I could give them more than 5 stars I would! I had a construction screw in my tire. I went to a place that I was told could help me prior to them. When I got to the other place, I watched the guy stare at me while eating for a good 10-15 minutes before he moved my truck. Almost immediately after he came inside and told me he can’t help me because of the location of the screw. I came to Plaza tire with the intention on purchasing a new tire. It was almost closing time when I got there because of my work schedule. They were EXTREMELY helpful. The tech took my truck back and came and told me he is patching my tire because there was more than enough room on the tire. To top it off they didn’t charge me for patching the tire. I will definitely be back for all of my tire needs!!

Ke
Review №67

Amazing customer service and quick team! My car battery died and I needed it changed ASAP. I took it over to Plaza Tire Service in Rogers and was helped by some awesome staff. Kevin was very professional and called to keep me updated on everything and even called to tell me that my brake pads were getting low. I didnt know this, so I was very happy he called to ask if I wanted them replaced while my car was there. I dropped my car off at 8am and was able to pick it back up by 10:30am (on a Saturday!). In addition to having excellent service, the prices were great too. I was expecting to pay a lot, but was surprised when the total come in way less than i thought. I will definitely be a returning customer!

Ma
Review №68

Fast and professional, tires are guaranteed and they do maintenance service for people who dont wanna wait at dealers for 1.5 hours.

Ch
Review №69

Quick friendly affordable service!

Ke
Review №70

I went up there at 7:30 to get new tires and an old change. After 2 and a 1/2 hours they broke my valves steam on my truck Then try to tell me it was my fault. When I put this on the Internet They ask me to please remove it. I agree to remove it as they were supposed to fix my truck. Now they tell me the vows deal isnt reading and they will have to order a nother one after wasting 4 hours of my time . But the main thing is the ask me to remove this so people would not see it

Ma
Review №71

Repaired my tire! In and out fast, great service!

Ke
Review №72

Great service and super nice and knowledgeable staff. I just had an oil and filter change plus some other filters that need changing before a road trip.

Ha
Review №73

The service is 5 star. Very fast, helpful staff, great tire selection.The only reason I am giving 3 stars is because none of the employees wear masks or sanitize their hands. Customers are not required to wear masks either. For a business that deals with being inside the public’s vehicles and working closely with people out of their household it seems counter-intuitive for a masks and sanitizer to not be used.

Bo
Review №74

Great service, very quick and reasonably priced. Ill be back in the future.

St
Review №75

GREAT PLACECourteous, knowledgeable, and honest. I was prepared to buy new tires. After speaking to the associates, I was encouraged to simply get the tire repaired. I was advised that my tires had plenty of tread and I did not need tires at this time. Additionally, the service was fast. 👍😁

Ro
Review №76

The one thing I asked was to please check the brakes. They never said and was not on my invoice. I bought 4 new tires, with that they were suppose to (check) the front end aliment. They never said. Other than that... Great people. Good service.

Tr
Review №77

First time and loved the place! I like how spacious the lobby is and the attendants were all really nice. And was able to use my current Firestone account. This is my new tire shop!!

Lj
Review №78

Quick service - was less than the one hour guarantee. Service advisor efficiently got my car in and out. Would recommend - budget friendly

Ca
Review №79

Plaza tire was very professional. They were kind and considerate of my time, and helped make sure my car was ready to go as quickly as possible while still providing quality service! Definitely using them again!

br
Review №80

Fast and friendly service!

La
Review №81

I got a flat that day and had called EVERYWHERE in Bentonville I could think of before resorting to something in Rogers (because of the distance I would have to drive with my dinky spare). This was the ONLY tire/car shop that 1) had my size 2) could fit me in last minute and 3) had the NICEST people helping me. They got it done super quickly and did an amazing job! 10/10 would go here again and 10/10 they gained a loyal customer.

As
Review №82

Very positive experience! The guy up front was polite with great customer service, he gave me quotes for tires and got me in and out in a timely manner. Thanks guys!

Bi
Review №83

The store is very clean and enjoyed being in there. The sales people were very knowledgeable and asked me pertinent questions about my needs my concerns. I did not have to wait for any length of time to either bring the car in or pick it up when it was finished.Very enjoyable and I will return again

Bi
Review №84

Service was great 👍. Will be buying all my tires from here.

St
Review №85

I took a group of teenage girls on a weekend trip to Bentonville. My tire light came on as soon as we got into town. The next morning I ran by Plaza Tire Service to have them check my tires. It was going to be at least a 45 min wait. The girls and I had scheduled plans and couldnt wait that long. The guy working there kindly checked the air pressure in all my tires and told me it was more than likely a censor since all tires were at max pressure. Instead of having to wait 45 min, I was in and out in 5 min. Best service ever.

Ru
Review №86

The crew down there is friendly and honest with their customers. Taking care of a busy day like a good work crew should. Thank you for your service and help today.

Br
Review №87

These guys are great, they were informative and quick and the pricing was less than other places. This will be my new tire shop.

Ch
Review №88

Excellent service! Very quick and efficient. Very professional business.

De
Review №89

Plaza tire service did a thorugh check of my vehicle. They rotated and balanced my tires.They also informed me my brakes should be replaced soon and gave me a reasonable quote to get this done. Their customer service was excellent. I would use them again.

Ph
Review №90

They got me in before my scheduled appointment and were super friendly. And on schedule time wise. Was given a time for how long it would take and that’s exactly how it was.

Vi
Review №91

These guys were great. Excellent service, knowledgable and friendly. This is my go to tire place from now on!

Jo
Review №92

Was travelling and managed to throw the wheel weights off my tire. Called them and they got me in immediately to get the tire fixed. They were incredibly nice and took great care of my car. Got me back on the road in 20 min.They were life savers.

Kr
Review №93

Fast and polite and very good prices! Will definitely be come again.

He
Review №94

When my 16 year old daughter had a horrible experience at the local Sams Club Tire, waiting 3 to 4 hrs just to hear them say there was no nail or hole in her tire, I called Plaza Tire on New Hope.. Mr. Craig answered the phone and immediately said to send her to them.. that they would fix the flat right away.. When I asked how much it would be for them to help her, he said there would be no charge after the experience she had already had at Sams. 10 minutes after she arrived, Plaza Tire took the car into their garage.. and 10 minutes later the hole had been found & repaired.. and she was finally on her way home.. Thank you Thank you, Plaza Tire, for turning around my daughters first experience handling a flat repair!! The next set of tires on her car will be coming from Plaza Tire! Thank you again!!

Ca
Review №95

Reasonable pricing, fast service , great customer service!

Al
Review №96

Wasn’t expecting the level of service I received for a place having the LOWEST prices on my specific tires. I compared dealer, 2 local big box retailers, 2 online ship-to-consumer retailers, and 2 local tire dealers - Plaza Tire being one.Friendly staffClean storeFree Wifi (was doing some work while waiting)Will continue using & recommend their business. Keep it up guys

Ch
Review №97

Excellent service and great price. Highly recommend!

Bi
Review №98

Great place to do business. Good people

El
Review №99

Made appointment, despite being very busy, got finished quickly. Good social distancing measures in place. Clean. Good customer service.

Jo
Review №100

Great experience. Helpful and friendly staff. In and out in 15 minutes!

Information
12 Photos
100 Comments
4.8 Rating
  • Address:3835 W New Hope Rd, Rogers, AR 72758, United States
  • Site:https://locations.plazatireservice.com/plaza-tire-service-2aaca459adb8
  • Phone:+1 479-621-0917
Categories
  • Tire shop
  • Auto parts store
  • Auto repair shop
  • Brake shop
  • Car inspection station
  • Oil change service
  • Truck accessories store
Working hours
  • Monday:7:30am–6pm
  • Tuesday:7:30am–6pm
  • Wednesday:7:30am–6pm
  • Thursday:7:30am–4:30pm
  • Friday:Closed
  • Saturday:7:30am–6pm
  • Sunday:7:30am–6pm
Service options
  • Same-day delivery:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
  • Wi-Fi:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations