They were very kind and so quick to help! I had every question answered and everything was done on time as promised! They’re very flexible and cooperative, I would absolutely go to them again!
Great customer service. Very communicative. They kept it for a few days to analyze it and figure out the problem. They called me with a very reasonable estimate to have it fixed and my computer was done the same day. Great place
I travel to Rocklin and forgot my laptop charger. Thinking I was smart, ordered it from Amazon for same day delivery. Not only was it late, it was defective. The I remembered Tech 2 U was nearby. I called, they had a used laptop charger that I could buy. Problem solved in less than an hour. Very responsive and professional.
Kevin was very knowledgeable and great at customer service and communication. He called me several times to update me on my computers progress and asking if I wanted to take further steps in my data recovery. I will definitely be going back for all my tech related issue.
Matthew was very professional and extremely knowledgeable. He delivered as promised and he did it timely and very cost effective. Thanks Matthew!!
Every single person answering the phone at Tech2U has been kind and courteous. Kevin at the Rocklin location was extremely patient in assessing the problem of my 5-year-old Dell desktop and in recommending a new hard disk to a not very computer-savvy senior. Thank you, Kevin!
I was treated courteously andProper, Kevin is a true pro and extremely knowledgeable. Thank you very much for your expertise inGetting my system up and running.ThanksSteve
Very helpful, knowledgeable, personal service. Easy to work with and reasonably priced.
Kevin was my tech. Very honest and easy to get a hold of, did a great job answering my questions and helping me out with my computer problem!
Very professional and thorough. Very fair. Would highly recommend
Tech 2 U has always been my go to place for computer repair or even just to ask a question. Highly recommend!Jeff P.
Long story short, I think I was nicely taken care of, but within a week or so my PC started running slower an slower. Now it is troublesome. I dont know much about the inner workings of computers, and why this would be happening, but I would think that something would have looked problematic while my PC was being analyzed by Tech2U, but it was reported as no problems found. My guess is the processor has issues, but like I said, Im not knowledgeable on the inner workings of computers.
Kevin in Rocklin is a very professional guy, his likening skills are fabulous. I will go back to him in a heartbeat 💓
Great customer service and turn around time. Kevin was very professional and friendly.
Great service. Best computer people around
I really needed my files and they let me jump the line for a small fee and were able to save the data from the old computer.
Kevin was very responsive and professional. Quick turn around at a great price.
Great service and got our laptop up and running in no time
Chad was excellent in everything he did. He went above the call of duty and managed to secure all my worries with a great foundation of knowledge. I highly recommend any service offered. If Chad is taking care of your issue he will treat it as his own. Very timely and communicable. 5 out of 5
Works well, only negative would be the length of time I was out my laptop. Otherwise things seem back to normal.
AWESOME experience. Alex from Tech 2 U installed a larger hard drive into my laptop and cloned the system so it works just like before, without having to reinstall any software. Excellent customer and technical service. I would highly recommend this company.
Quick turn around for diagnosis.
Great place! Left 2 laptops now they are in good working condition. They were professional and responsive.
Tech2U was AWESOME! Upgraded an old laptop to run like a champ and pull all data off two laptops and installed it onto my NEW computer plus a bunch of helpful advice and Chad @ Rocklin never tried to sell me anything but was helpful. I walked away very happy
I went in because my laptop was not charging. I expected it to be a huge fix and probably need a new port or new laptop. Chad told me I just needed a new charger, and in fact he had one available for me to purchase. Chad was very friendly, helpful, and honest. Solved my problem and I was up and running. I would recommend them!
After being HEAVILY recommended by RAD radio, I gave them a try. Chad at the Rocklin location was incredibly easy to talk to and explained things very easily . Unfortunately my laptop could not be saved but that had nothing to do with them and even assisted me to getting a new laptop I love! Will (hopefully not soon) use them again if I need help
They took care of everything I needed and now I got my laptop back and running. Thank you!
This company is amazing! I have been hearing about them for some time and as soon as I had a computer issue they were the first to come to mind. Im so glad I called. My computer is running better than ever.
Great customer service...they make sure to call & leave messages about progress of work, their rates are fair & they do what they say they are going to do. I appreciate all their help recovering info. off of my system.
Great advice, great people.
Always on top of it.
Clean, friendly, honest service.
Great service....we have taken 2 older PCs to this business. They are as fast as they were when they are new.Highly recommend Tech 2U
Data recovery from a damaged laptop was completed with minimal drama. Chad set appropriate expectations and then exceeded those expectations - much appreciated!
CHAD, YOU WERE SO HELPFUL. I WILL BE BACK FOR ALL MY TECH NEEDS. THANKS FOR BEING SO PATIENT WITH ME.
Super friendly!
Very good work and friendly honest people. You can depend on getting the correct work done efficiently and with any follow up if needed.
They were very friendly. Got my laptop up and running. Its Working great. Definitely recommend them.
Chad was professional and courteous. He serviced my pc and provided useful advice and information.I highly recommend Tech 2U.Rick Rubb
Before I contacted tech 2u my computer worked ok. You guys did a online diagnostic and ran some tests, after the diagnostic my hard drive was not operable and all the data was lost to a point that the only recovery option would cost me up to $1500 with no guarantees. I spend $500 on a new hard drive including the cost of the diagnostic and $1600 for my book keeper to re enter my quickbooks data. Had I known this was the outcome I would never allowed tech 2u to touch my computer. Maybe you should advise your customers to back up their data before you run your diagnostic software.
First time not really happy. But this last time they a good job and trust this new guy. Would recommend and use again.
What a fantastic group of young men they have here! I called on Sonday night and spoke to Mike who told me how to get to their store. When I came in the next day I was greeted by Sam who made me feel much better about my computer problems. He got my emails working again and its working even faster than before! What a relief its been to work with such a nice group of computer guys. Hopefully I dont need to, but Ill be happy to come back if I have any more issues, thanks tech2u!
Chad not only was knowledgeable and efficient, but kept my up to date on the progress of the repair. He went above and beyond what the service required to make certain my computer worked better than ever!
The technician was very knowledgeable and easy to work with. Fast work
Very helpful setting up my computer and explaining info. Highly recommend to everyone!
Amazing experience. Fantastic customer service!
The tech did a great job replacing the hard drive on my laptop! Would definelty recommend!
Alex is the best!
Efficient, friendly and did the work before the deadline! Great company
Went inside to ask a few questions about some issues I had been having with my PC, and the guy that I spoke with was able to answer them all and they actually solved my issues. Will definitely go here in the future.
Used them a couple times for different issues. Pretty honest and helpful.
I used to go to the Roseville location but their new Rocklin store is closer to my house. These guys have gotten me out of another bind, they give great service
Always available to help this non tech. Thanks Tech2U!
Good service and support as well, thanks a lot!
Computer works great!
Excellent customer service thanks