It is so hard to get an arborists help these days. I love my trees- we have several ornamental and fruit trees at our new house- but I have no idea what to do to maintain them. I had this arborist out to look at my trees after two were obviously declining. I thought maybe they all would need at least pruning and fertilizer but he said only the two visibly sick ones needed care. I would have went along with anything he said so I appreciated that honesty. I was quoted $800-900 for the work and everything was explained to me in detail. I thought it was a bargain if it saved my trees. It took a couple weeks for them to have time to come treat the trees but I was warned that that would be the case and after two bad experiences with other companies (Davey tree company ghosted me after I paid them for fertilizer without a diagnosis or any sort of follow-up and a guy from aerial tree arborist no called no showed on me twice in a row after I took time off from work to meet him!) I was just desperate for help. They actually were able to come out sooner than expected and after completing the treatments said that it was not as bad or as hard as they thought it would be and my final bill was only 50% of the quoted price. I am very pleased with the professionalism, expert knowledge, and honesty/integrity of this company and will be a customer for life!!!

We have neglected our trees for so long that we had them fertalize trees, trim and thin three trees, and removed some girdled roots that were choking one of the trees. We will have Bartlett back!Professional. Explained what they were doing along the way. Happy to stop and let us know what was going on. In one case we each asked the same question and the gentleman politely repeated the explanation.Neat - cleaned up after. And they did it all by climbing the trees. They didnt drive any heavy equipment on our lawn.Reasonable fee for all the work we had them do (three separate jobs).We will have Bartlett back. I am confident they have made our trees healthier.

I made an appointment in the beginning of the summer for two trees that were having trouble. Now, one week from the end of the summer, they cancel because, they say, we are outside of their area. Now I will have to cut the trees down. I have no choice. Shame on their unprofessional attitude, and refusal to keep their commitments.

A confusing company - I rated them a 2 - I used them before and they were excellent. I had a second, engagement. I wanted to remove a tree, grind the stump. Someone came out, two months ago and I never received a quote. As if the guy passed away and no-one had any knowledge of his activities. Would I use them again, not likely. I found the sales process and admin follow-up to be a disaster.

The crew was polite and professional. And they cleaned up after themselves! There was no tree debris in the yard.

They have helped us out with some issues on our hedges. They do a great job!

This company is the best! Great service. Attention to detail and unmatched expertise.