user
Gramercy Park Jewelers
3116 Walton Blvd, Rochester Hills, MI 48309, United States
Appearance

Comments
Sa
Review №1

The salesperson Lorraine was very friendly, patient, helpful and got the perfect engagement ring designed for my gf. The prices were outlined and they were willing to accommodate my work schedule. Would definitely recommend them to anyone looking for custom jewelry, or to have their jewelry serviced. Very nice people to work with.

Ma
Review №2

They seem real legit to me and have done a great job for me a couple times Ive been there and Ill go back again if I need to. I needed repairs done and I can tell you if you need resizing done on a ring then this is the perfect place to do it and get the service done promptly. They exceeded my expectations and Im happy about that being where they are located its got to be a circus every day for them but they care about our jewelry so rest assured its in good hands when you leave it with them. Nice people.

De
Review №3

They have beautiful and unique jewelry. Watch repairs, adjustments, and batteries were the reasons for my most recent visit. My watches were completed quickly and the cost was extremely reasonable. But the best part of this business is that you are treated so very well. They make you feel like valued friends. I highly recommend Gramercy Park Jewelers

Ni
Review №4

I’ve always had great experiences at Gramercy. Wonderful people and perfect service!

Ro
Review №5

I cant think of going anywhere else for jewelry repair, watch batteries, watch bands - bring whatever you have and it all come back better than new! They brought back to life my wifes mothers ring, and a bracelet I have had for many years! Service is exemplary, and friendliest staff anywhere!!!

Ju
Review №6

Stellar place to get professional service and exquisite jewelry. Their buyers here really have an eye for style. They had all the newest jewelry styles I see on TV, within their store. They also had all the classic pieces too which was a nice balance in selection.I went looking for an exact custom piece that no store or online store had. Lorraine took me in as if I was her family, and proposed a solution for a custom piece. She spent dang near an hour and a half looking through books with me to find exactly what I wanted. I didn’t like a ridge on one of the choices, and she went online to find a different one without the ridge, right on the spot. Not to mention she shipped in color options for me so I knew what I was choosing. Then after all the time she spent helping me, she had it made from scratch within a quick amount of time.I’m really pleased as the way my business was handled here, and would recommend this jewelry shop 100%.

Ja
Review №7

I had my wedding set welded together and the engagement ring replated here. They were kind, curteous quick and affordable! I couldnt believe how amazing the set looked when I got it back. My engagement ring sparkled like new after being worn and beat up for two years.

Br
Review №8

My husband and I highly recommend Gramercy Park Jewelers to be your family jeweler. My first conversation over the phone with them sold us immediately. We wanted to use my grandfather’s ring that I inherited and turn it into a feminine piece that I could wear using all of his stones. After looking through books with me they helped decide on the perfect piece. They took such delicate care with me, my feelings and my piece of jewelry that I know we won’t go anywhere else. When you walk in the door you will feel like family to them and you will want them to be your family jeweler!

Su
Review №9

I needed two necklaces repaired and took them into Gramercy Park Jewelers. We’ve dealt with them for as long as I can remember and was reminded why with this experience. The repairs were done quickly and beautifully! The charge was very reasonable and the staff exceptional.

Br
Review №10

Went in to have them fix a small clock. The staff could not have been nicer. They discovered quickly that the battery just had not been placed in the clock correctly. They fixed it for me for free. I will definitely go back for this excellent customer service… Plus they had gorgeous things in the case and reasonable prices!

Ca
Review №11

Great jewelry store. So glad we have a great friendly neighborhood jeweler. They can fill all your needs. Custom pieces great designs and even battery watch replacements. I’d be lost without them!

Ch
Review №12

I don’t know where to begin. I brought in an old broken Dior bracelet and had all of the charms switched to a heavier gauge silver bracelet. They did exactly what I asked and had it completed in the time frame they gave me. All employees who I dealt with (including the owner) were very helpful and friendly, as well as very professional. I couldn’t be happier with my experience at this jeweler. For any other accessory needs I will only be going here and will also be referencing them to anyone in need of a jeweler. Gramercy Park Jewelers did one hell of a job. THANK YOU:)

Bu
Review №13

Wonderful experience with this Gramercy Park jeweler! They designed a ring for me using my original wedding ring and my mother’s wedding ring and the results were beautiful! Told me the process would take 6-8 weeks but the ring was ready in 4!

Co
Review №14

Three generations have been going here for our custom jewelry and repairs. I am in love with all my custom pieces! Couldnt give a more glowing recommendation!

Je
Review №15

Gramercy Park Jewelers is absolutely fantastic. Personal service and incredible professionalism every time! From a new watch battery to a diamond ring - this neighborhood business feels like park of our extended family. Forget the big box, or mall stores. Gramercy Park feels like home! Check them out! Jeff Jones.

Mi
Review №16

Grammercy Park Jewelers has given me great service. I have been able to find interesting and eye catching pieces there. When I needed a repair done, they handled it quickly and professionally. I have only good things to say about this store and will not hesitate to shop here again.

Ka
Review №17

Friendly, knowledgeable business. They actually follow up like the old days to remind you to pick up your items.When you enter the store, they don’t act like you’re invisible and acknowledge your presence even if they’re tending to another customer already.

Ni
Review №18

So happy I stopped in. Both ladies were wonder. I explained what I was looking for and my budget. They sat down with me an went through all the options. Couldn’t ask for a better experience!

Si
Review №19

Andrea What is the best watch repair person I’ve ever met. She was very very very friendly and very professional. I would recommend her highly and I will make sure to tell all my friends how great this jeweler shop is

Da
Review №20

I was impressed with the selection and the service. It was a fast and honest experience. I shopped the consignment selection and couldnt be happier with the ring I purchased!

Ku
Review №21

Been coming here for years always polite and professional and a smile on there faces. Wouldnt go anywhere else. Thank you for all you do.

Ka
Review №22

I have been using Gramercy Park as my jeweler for many years and have always been very happy with their service!

Kr
Review №23

Great family and very helpful no matter what your purchase is!

Ch
Review №24

Ive been a customer of Gramercy Park Jewlers for a few years now. I continue to return because of their competitive pricing, great customer service, and outstanding selection! Keep up the great work and congratulations on the new location, GPJ!

Information
3 Photos
24 Comments
5 Rating
  • Address:3116 Walton Blvd, Rochester Hills, MI 48309, United States
  • Site:http://gramercyparkjewelers.com/
  • Phone:+1 248-375-9823
Categories
  • Jewelry store
  • Jeweler
  • Jewelry designer
  • Jewelry appraiser
  • Watch repair service
  • Jewelry repair service
Working hours
  • Monday:10am–6pm
  • Tuesday:10am–6pm
  • Wednesday:10am–6pm
  • Thursday:10am–5pm
  • Friday:10am–5pm
  • Saturday:Closed
  • Sunday:10am–6pm
From the business
  • Identifies as women-led:Yes
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
  • LGBTQ-friendly:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations