The staff were kind and attentive. We had all new landscaping installed in the front of our house and lots of old bushes and a couple of trees removed. They were efficient and Tom responded to our concerns reasonably quickly. There was clearly some confusion between us and them, however, as we also requested to have two redbud trees and our Crate Myrtles trimmed substantially...which didnt happen, but they did take out two Crab Apple trees we had also considered having out but did not finalize. Their crew DID call me day-of-service and I told him I would pay to have the crab apples removed since they werent part of the original contract. So, it wasnt perfect and at least one of our plants went in the ground seriously broken up buy it was, overall, a good experience and the work was generally well done.

Customer service is top notch. Everyone was friendly even after a grueling day on a Saturday before Mothers day. We were treated as if our time was valuable and any question we had was answered in detail and patience. They have earned my business and I will most certainly be back. Amazing selection and knowledgeable staff.

The staff were friendly and helpful. They have a large variety of landscaping tree shrubs. They also have a really nice indoor selection of lawn and garden ornamentals. Everything was reasonably priced.

I have bought several hundreds of dollars of trees from this company and since I planted the dogwood tree along with all the fertilizer I bought as a suggestion of their employees at my mothers grave. The dogwood has not bloomed out this year as other are already in full bloom the company will possibly give you half of what you gave for their products. As I bought the trees I asked specifically what happens if the tree dies after planting the employee reassured me that all I would have to do is show proof of the tree and would have it replaced within a year....so today is the second time I’ve called and it’s the year anniversary. A wonderful company I will not being purchasing another product from this company anytime soon just be cautious they do not stand behind their words

Pretty space. Lots of outdoors plants to look at.Ground is uneven and hard to walk on so be careful.No selection of houseplants which did make me sad. But they had a great selection of pots and soil amendments etc for houseplants.Def will be back, even if just to walk around and enjoy looking.

Bought a couple trees and a shrub this last visit. And had them install them. Always have had good service from this place.

Tom is the manager and he is very professional and can help point you in the right direction for all your landscaping needs!

Surprisingly good selection as they are not very big. Fair prices and very friendly staff.

Went there for a Christmas tree and garland. Came home with both and they are beautiful. Prices are good. Will be going back in the spring to look at plants and shrubs for landscaping. Super friendly staff.

Poor Customer Loyalty!!! Have bought there on more than one occasion. Requested three scoops of mulch and three scoops of dirt, was going to require two trucks with two deliver fees. Requested one delivery fee to be waived. No. So, I cancelled the order. In my opinion, this was a bad business move. $25 dollars, ultimately cost you a former customer. Good luck with your business!

The place was so beautiful. It was my first trip there. The girl that waited on me was very friendly and eager to help me. I purchased two bushes and hope to buy more. Everyone should go there just yo feel the wonderful atmosphere. I was very pleased.

We bought a live Bosnian pine as our Christmas tree this year and it was beautiful. We then had it planted in our front yard. Silver Cliff was great to work with and we are pleased with the results. Thanks Silver Cliff.

Great selection. Healthy plants. The owner Tom was super friendly and helpful.

Silver Cliff offers a good selection of landscaping products and services. They can custom design and quote landscaping for your home as well. However, their pricing is a little higher than the local competition. Their parking is very limited as well so plan for that. They have very friendly and helpful employees ready to assist you as needed. They also offer a rewards program for repeat customers that will save you money if you keep track of the silver dollars they give you on every purchase.

We have been customers for years. Silver Cliff has done countless landscape jobs for us. Each one has been beautiful, and have quality plants that have flourished. They never disappoint. I especially appreciate the honesty and integrity of the business and its owner. Always a pleasure to work with. Thanks for another job well done!

My wife and I bought some trees and shrubs and had a great experience! The staff are very knowledgeable and friendly. We will definitely be back

Fantastic experience. Very knowledgeable and professional service with ability to show computer generated design prior to doing the work. Results were exactly what they promised and more. Fast service at a fair price.

I went to silver cliff because it was close to where I live so it was very convenient. But after this experience I will never go back. We bought 3 bushes and a scoop of mulch for our landscaping. When I was getting ready to put them in the ground I found out that two of the bushes were to big for where I wanted them. So I called back the very next morning (not even 24 hours later) and asked if I could return the bushes they were still in the burlap and everything. The told me that they do not take returns and that I pretty much have to keep $80 worth of bushes just so they can sit in the garage and die. Which also doesn’t help that if I bought a bush and it died within a year that they only take 50% off of your next one. I would highly recommend going somewhere else after this experience.

Staff were professional. Following Covid19 protocol. Nice selection of plants for this time of year.

Silver Cliff designed and landscaped my new home! It looks AMAZING! Fantastic plants, great prices, and professional staff! I will recommend this place to everyone I know!

Ive been working with Tom on a landscape design for our new home. He has been extremely helpful and professional during our work together. Tom found exactly what we wanted and needed! Kathy has been wonderful to work with as we have added a variety of items. She is very patient and helped us navigate around Silver Cliffs property while being so informative. Our landscape is now complete and looks wonderful. The Silver Cliff team came in a timely manner, and it looks gorgeous. I couldnt be more pleased. Thank you to all the wonderful staff, Tom, and Kathy! Youre wonderful!

Great selection even this late in the summer season.

We build houses in the central KY area and we love working with Silver Cliff. They have supplied hundreds of plants for us over the years. They are always friendly and easy to work with.Thanks for everything!M.A. Conley Construction

Staff was very friendly and helpful. They answered questions and even loaded the plants in my truck. They have everything you need for any landscaping project.

Very knowledgeable and friendly.

Better landscapes than you might imagine on a silver cliff.

I manage an east coast tree breeding organization, so we plant thousands of trees across 16 states, and we buy a lot of mulch from a lot of landscape companies.This spring I called Silver Cliff and ordered 4 1/2 yards of mulch for a project in Richmond KY. When I got to the site there was 1 1/2 yards of mulch sitting there. When I called to ask where the other 3 yards of mulch was they told me that they only promised it would be “approximately” 4 1/2 yards and they felt the amount they gave me was sufficient.I’m a professional at this and I sure as heck know the difference between 4 1/2 yards and 1 1/2 yards, but just to be fair I had a few other professionals (including landscapers and arboretum sups) to weigh in. They all 100% agree I got ripped off big time (though, the estimates ranged from 1 yard estimates to 2 1/2 yard estimates, so take it with a grain of salt ).Either way, it wasn’t even close to what I paid for. I recommend you Find another source for mulch. We now buy our mulch in Lexington. There are a few outfits whom are honest and reasonably priced.

Quality products, knowledgeable staff. Helpful and friendly.Ill be back.

Knowledgeable nursery, fair prices. Tomis very helpful.

Always a great place to shop. Pretty plants great giftshop and friendly people .

Beautiful tree and shrubs. Great price

Great plants at a reasonable price best place in Richmond I have found

Place is a local richmond and if Im not mistaken its probably family owned. They are a bit pricey compared to Lowes. They dont have a huge flower selection, but it might be from being close to fall. Super friendly staff, and good selection of trees and scrubs. Just little pricy for me.

A little pricey but the people are nice and the plant selection is great.

Love this place. Its beautiful and the people that work there are frienly..

Dont ever go to this place the staff is so arrogant especially the women that run the place the product is not that good go to Diamond Pond here in Richmond way better than this place just take your time and go out to Diamond Pawn do not deal with silver clef I ordered rocks and I paid $200 for it and it was like they were delivering and it was supposed to been a tractor bucket and they brought me it look like a 5 gallon bucket of rocks what a rip off

Friendly staff. Helpful. Decent prices.

Huge selection at reasonable prices. Excellent help too!

Fabulous landscaping place. Rather expensive. Very interesting to visit. Close to the location shown on Google map, just one street west.

Good selection of trees and plants, friendly and knowlegable staff. And a beautiful pond.

Friendly service with a wide selection of outdoor landscaping products.

They designed and installed our landscaping in Lexington, Very friendly to work with and the job was done well . They also were very good about replacing plants that died during the warranty. I would have them do work for me again

Great selection of plants, good prices on mulch and top soil.

Plants are well cared for owner knows his plants.

Friendly people ..Nice supply of yard and landscape needs

Wide variety to pick from, easy to park, very helpful and courteous.

Came in. Wasn’t surprised. 2 stars.

Expensive but very nice

We bought all our stuff here

I spent close to 900 dollars to have them plant 3 trees and mulch the landscaping that they did last year, this spring. They put about an inch of mulch over weeds and crabgrass that had come up this spring. Every single landscaping company that I’ve ever used before, cleaned all the weeds up before they put new mulch down. We are now having to pull weeds as they come through the new mulch.I’ll find a new landscaping company from now on.

Plants don’t look very healthy.

We buy all our landscaping here.

Big selection of plants, trees, and flowers

Very helpful .

Great gardenias.

Need advice this is the place for growing most anything

Staff was uninterested in helping

Quality