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Lily Cleaners & Coin Laundry
6433 Hull Street Rd, Richmond, VA 23224, United States
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Lily Cleaners & Coin Laundry

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Bi
Review №1

Machine broke down.. I dreaded going to a laundromat. But it was clean, and everything worked.. Wow.. There was staff working. A bit pricey tho.

Ra
Review №2

I’ve lived in a house in the neighborhood connected to this laundromat for many years. Over the years many different people have run this place and I have always had a great relationship with them. I’ll wash comforters etc things that won’t fit in my washer. Well, my washer has broken and while I look for another I’ve had to use this laundry mat again. Unfortunately the people running It are not the same, and I have sat by and watched people ask for help when a machine won’t work after putting money in it and the lady that runs the front basically accuses them of stealing and doesn’t help. Once I witnessed a lady’s grandson place money in the machine and when it didn’t run and they nicely asked for help, and she accused them as well of not putting money in. Well today was my turn apparently. I brought 4 loads to be washed got my change and meticulously counted out my quarters and placed them atop each machine. Putting my soap in and putting money in and making sure each machine said “run” which it won’t do unless money is put in. The last machine never ran. Thinking there was no way she would do that to my husband and I when I so obviously put the money in them all. I asked for help, her son was very helpful came and looked and saw the others ran but this one never filled with water he told us to go ahead and put our clothes in another machine. When I did. I waited for her to come start it for me. She wasn’t going to come so I came back up and explained again thinking she may not have understood. Her son frantically was explaining, she went over to the old machine opened the top, pushed some buttons inside and it began to run Without my clothes in it (she did this with the other people too) so I knew what she was going to do. But!!! They have cameras so I just knew once they saw the cameras they would be professional and just start the darned thing. Well she did start it, but about 5 minutes later she walks up to me as I’m reading my book on my phone, pokes my arm(not gently) and states that the machines aren’t free, as if I STOLE $3.25 from her!!!!! I couldn’t believe it! I told her to check the cameras and go away. She said something to her son and he translated back (not very confident) that she did and it showed I didn’t put money in. She had her son LIE to an adult! I was floored. My husband watched me put it in, because he did the other three. Of course she could t show me the footage so obviously it was a lie. But the point is this. It may be a scam. I’ve seen her do this exact thing at least 4 times since my washer broke 3 months ago. And that’s just when I have been there. Be very careful and possibly take a video of your transaction with the machine so they cannot do this to you.

To
Review №3

Could use some cleaning up outside ie trash picked up

Cy
Review №4

It was clean inside. But outside was ten years worth of garbage around the whole bldg.

Ke
Review №5

I just put in quarters in a machine not marked broken but obviously didnt work. When I approached the attendant I was told that they dont refund and she was told to leave and theres nothing they can do and she just left after that. Pendejos I will NEVER USE THEM AGAIN and they dont even regulate how many people are in there WHAT COVID guidelines they using I dont know.I wish I could put --5 stars👎👎👎👎👎MALO MALO MALO

Ta
Review №6

1st and last time going here.

Je
Review №7

Empty during the week...manager very nice...helpful

AS
Review №8

Great place. Everything you may need if youve forgotten they have it. Even snacks for purchase Friendly and family oriented laundry facility with drop off service, alterations and same day dry cleaning. Excellent customer service.

Je
Review №9

I dropped off 20 pounds of clothes around lunch time and they were ready that afternoon. Everything was clean and folded, with dress shirts hung. Very happy with the service.

Ja
Review №10

The laundromat changes owners or tennants frequently it seems, but as of a few weeks ago it has gone back to being a nice clean place to clean your clothes. 2 months ago I would not have given this review. But now that it has changed hands again there are no bugs, its clean and I love the hours!

Fe
Review №11

Nice place. Always busy, but needs to be more diverse with the tv stations.

Ch
Review №12

I love coming here. The washers and dryers are cheap. Very friendly workers.

Sa
Review №13

Best in the area, fair price, clean, free wifi, snacks available. Great customer service.

Wa
Review №14

Opens really early so Im in and out

Sh
Review №15

I like to wash my clothes in this place, they always offer good proportion in soap and water and if you are not satisfied you can wash your clothes again. Good customer Service

Sh
Review №16

I like to wash my clothes in this place, they always offer good proportion in soap and water, and if you are not satisfied you can wash your clothes again. Good customer Service.

Kr
Review №17

Always nice and clean. Fast and quick

Ch
Review №18

The lady that work there does great job hemming pants.

Ma
Review №19

Great Service and Workers

Ba
Review №20

Wow lov it

Di
Review №21

Nice and clean .. helpful staff.

Ba
Review №22

Its old but clean. Some machines didnt work but you had enough for the small amount of people that was there. Friendly, ill go back.

Na
Review №23

If you dont speak Spanish, stay away.

Ma
Review №24

Last weekend, I had just taken all my clothes inside and was about to use the change machine when I saw a roach. I killed it and turned around and there were a lot of roaches everywhere. I gathered my things and left. DO NOT use this laundromat!!!

Ja
Review №25

Its always clean

B.
Review №26

Because, the attendant didnt asked if we needed any assistance

La
Review №27

Great

Os
Review №28

The machines are very difficult to dry

Oc
Review №29

Great service

Al
Review №30

Wash your clothes very well

Th
Review №31

Excellent...

Information
5 Photos
31 Comments
3.9 Rating
  • Address:6433 Hull Street Rd, Richmond, VA 23224, United States
  • Phone:+1 804-745-5459
Categories
  • Laundromat
  • Dry cleaner
Working hours
  • Monday:6:30am–9:30pm
  • Tuesday:6:30am–9:30pm
  • Wednesday:6:30am–9:30pm
  • Thursday:6:30am–9:30pm
  • Friday:6:30am–9:30pm
  • Saturday:6:30am–9:30pm
  • Sunday:6:30am–9:30pm
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