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Computerology
1925 W Cary St, Richmond, VA 23220, United States
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Wa
Review №1

I went here to have my IPhone repaired. Brad and his team were awesome with quickly taking care of me. They throughly explained the process answering all of my questions. The service was much faster than I expected. I will always visit Computerology for my Apple product needs.

Ma
Review №2

With all the craziness going on with shipping right now, Brad and his team was able receive my laptop, order the screen, and return it to me repaired in 3 days. It’s as good as new. Everyone there is nice and very informative. I will definitely consult Computerology for all my future repair needs.

Co
Review №3

The staff is incredibly sincere and caring. I am going through a situation involving my mom and mental health. Marni, was so patient, understanding and generous with helping my mom through her phone and computer dilemma. I totally recommend using Computerology !!!!Thank you again Marni!

Ch
Review №4

Highly recommend Computerology! Hands down the best experience Ive had with computer repair-- each member of the team that I spoke with was kind and personable. Even though I needed extensive work done around the holidays, they were able to get me my computer back in half the time that several larger competitors estimated. I will 100% return for any future repair services!

di
Review №5

I went to take my macbook pro laptop to them they get my stuff right there service was perfect I will come back again

Ra
Review №6

So glad to have found this place. They were able to troubleshoot my issue and have me on my way ASAP. Knowledgeable staff, friendly service, and their prices are phenomenal. I would rather gnaw my own arm off than go to Short Pump and now- I don’t have to! Can’t say enough good things about my experience.

Tr
Review №7

As a computer novice, the store owner and her team were awesome. Very helpful in educating me on what I needed to add more storage to my laptop. Brad, was the best, he had me in and out of the store on the same day. Will definitely go back for all my Mac issues.

Ti
Review №8

I tried to DIY fix a chip in my 2019 macbook pro bezel that was created from a tiny crumb. During the replacement process dead pixels formed in the middle of my screen & the problem became worse LOL.The feeling of despair hit me. I googled frantically for a professional solution & found out I could either, go to official apple store to talk to the genius bar, or go to to an apple certified local shop to fix it.After price comparing & calling several shops I ended up choosing Computerology because out of all the options they were the most trustworthy, patient & to the point when asking questions through e-mail, over phone & in person. (They sounded more knowledgeable than the actual staff at the apple store) The reviews are real & Im glad I chose Computerology!They have apple certified staff members. Their shop is very clean & organized. The staff is very professional & compassionate.Its been a year since it being fix and my laptop still works good as new!God Bless the work yall do! Thanks for saving your customers from headaches! Although it sucks when tech needs repair you all make the process a pleasant one.

SH
Review №9

Computerology and their entire staff are absolutely amazing. Walking into the establishment is an experience in itself. From check in to check out, I was treated with nothing but professionalism. I was without my computer for a very short while and received it back in pristine condition. The price is right AND you can use your Apple care warranty! No need for long appointments just to speak to someone or go into the mall. Win win win! I highly recommend, hands down!Computerology will always have my devices as life long “patients”.

RU
Review №10

I had an issue with my mid 2012 MacBook Pro after I upgraded to an SSD and maxed out my RAM to 16GB. All it needed was a new hard drive cable(more than I could do). I tried this new place and found out one of their associates used to work for another place I went that I liked so I figured I will try it out. Once I went in to take my MacBook, they were very professional and very helpful and my MacBook Pro is working perfectly as I am using it to type up this review right now. Thank you again Computerology. I will definitely be back :)

Ma
Review №11

Very knowledgeable Courteous Timely turn around

Ro
Review №12

What a great computer repair service! I couldnt be happier with my experience. The staff was warm, courteous, knowledgeable, and the repair was completed quickly and on schedule. Check it out!

Ke
Review №13

Hands down the best place to Bring your Apple Laptop.Great service and understood what problems I was having! Computer was serviced faster than I thought, and works better than before!Thank you

Sa
Review №14

Max of 2 days without my laptop! if i would have gone to apple store i would have to wait for my reservation and maybe 5 days max, but this place was easier! walk ins are welcomed and they accept apple warranty so that was great! very nice people!

Ka
Review №15

Awesome Location! Knowledgeable and PROFESSIONAL staff.Highly recommend!

Ja
Review №16

Fixed phone no issues go here not Apple store.

La
Review №17

Had a great experience with Computerology. Kind staff. Efficient and experienced.

Br
Review №18

Quick, and quality professional services.

Ru
Review №19

Although Im not finished with my Mac Pro laptop repair, Im very happy with the process and recommendations from Marnie at Computerology.

Ly
Review №20

If I could leave more stars I would! These guys go above and beyond for their customers. Extremely knowledgable and friendly. I couldnt be happier with their work on my Mac. 10/10

Information
24 Photos
20 Comments
5 Rating
  • Address:1925 W Cary St, Richmond, VA 23220, United States
  • Site:https://computericu.com/
  • Phone:+1 804-658-2559
Categories
  • Computer consultant
  • Computer repair service
  • Computer store
  • Computer support and services
Working hours
  • Monday:10am–6pm
  • Tuesday:10am–6pm
  • Wednesday:10am–6pm
  • Thursday:10am–6pm
  • Friday:10am–2pm
  • Saturday:Closed
  • Sunday:10am–6pm
Health and safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff required to disinfect surfaces between visits:Yes
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