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Caughlin Pack-N-Ship
4790 Caughlin Pkwy, Reno, NV 89519, United States
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Comments
Br
Review №1

Best place in town, thanks for always providing the best service!

Ja
Review №2

Awesome owners and staff. Very nice,

Li
Review №3

The employees here are always so nice and patient. I get a ton of packages here and I appreciate their service.

Mi
Review №4

Very nice staff

Al
Review №5

Caughlin Pack-N-Ship is a safe and convenient way to receive and ship my packages. The staff is courteous and helpful as each transaction needs special attention. I really appreciate the new remodeling of their location as its nice to see that they care about all facets of their customer interactions. Thank you! Keep up the good work.

Th
Review №6

I have had a box here for over 10 years and have been very satisfied with the service. Maryanne Tallman and Ron Smith are doing a good job. Maryanne has gone above and beyond the norm to take care of me. Maryanne and the employees have always been very polite and professional whenever I have called or come into the business. I would not hesitate to recommend Caughlin Pack-N-Ship to anyone who needs this service.

La
Review №7

I was mailbox holder with the old owners for many years. Over 10 yrs! They were terrific. I enjoyed my time going into the location to pick up my mail. I was the guy who showed up once a year. You can see how old these reviews are. They are reflective of the old owners and staff.Unfortunately, ever since the new owners took over my experience has NOT been the same. Rates have increased and the customer service has been horrible.If I call just before 6pm and someone picks up, I expect to have a dialog with someone that will deal with my questions. Dont sigh after a few minutes and tell me Its after 6 and were closed. If you didnt want to deal with me you never should have picked up the phone!A business that has no interest in trying to keep every client they have is destined for failure. I have since closed my mailbox and will be using a different location that actually cares about my business.I can tell you the previous owners would not have treated me this way. Im taking my business else where.

Ch
Review №8

I have been a customer of Caughlin Pack and Ship since 1991. The customer service has always been awesome. If they can accommodate my needs in any way they always do and they go beyond to make odd things happen as well. Even the new owners are wonderful people.

Ni
Review №9

Caughlin Pack-N-Ship provides the best service! They are all very nice and make sure you get what you need to get your package sent out! I use them frequently.

Ki
Review №10

I love this place! This place is a great place to ship off my boxes and mail! The staff here are wonderful and very friendly!

Do
Review №11

My go to for anything not USPS must.

Li
Review №12

I love utilizing local businesses and in this case their is no comparison. Always friendly, knowledgeable and personable. I highly recommend them!!

Er
Review №13

How do you expect your employees to be in high spirits when you work them 60+ hours a week? Also, harassing your employees with hateful notes taped is beyond unprofessional. Maybe you should just run your business on your own without employees since youre such a terrible boss 😒

Si
Review №14

Friendly staff. Excellent service.

Je
Review №15

Super nice staff. When I mailed a package it was quick, easy and convenient.

Jo
Review №16

Way too expensive

Je
Review №17

Highest level of customer service every time, and they are friendly and up beat. I recommend them to anyone.

Kr
Review №18

Please be warned with dealing with Maryanne Tall and Ron Smith. They both are liars and manipulators. They charge more then double FedEx, UPS, or USPS.

Ja
Review №19

Ever since the ownership change, Caughlin Pack n Ship has gone down the tubes. New owner and staff very unfriendly. I have spent many hundreds of dollars here,but after the last overcharge and failed delivery, I have taken my business elsewhere. I was actually lied to at last transaction.

Information
2 Photos
19 Comments
4.1 Rating
  • Address:4790 Caughlin Pkwy, Reno, NV 89519, United States
  • Site:http://www.caughlinpacknship.com/
  • Phone:+1 775-826-2800
Categories
  • Shipping and mailing service
  • Mailbox rental service
  • Mailing service
Working hours
  • Monday:9am–5pm
  • Tuesday:9am–5pm
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:9am–5pm
  • Saturday:9am–5pm
  • Sunday:9am–5pm
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