Great, prompt service - I would never go with someone else. These guys really know their stuff. Always amazed me how responsive they are.
We got right in and ran through the remote installations with no problems and were up and running in no time.
The team at ProTechnical is wonderful. They are very responsive and customer focused. I manage a real estate brokerage and we use ProTechnical for all of our IT services and have for years. The staff is always friendly and genuinely wants to help. Highly recommend!
Our company, Kirkman Group, has been extremely fortunate to have ProTechnical provide all of our IT needs for over 6 years now. We operate in both Reno NV and Lake Oswego OR and ProTechnical covers both locations. We could not be happier with ProTechnical and their professional and exceptionally knowledgeable staff.In 2014, we closed down our internal IT department and turned to ProTechnical. They have guided us through the ever changing world of technology and kept our systems running smoothly and efficiently. They have provided both on-site and remote servicing of all of our systems and equipment on a 24/7 basis. If an issue arises, we simply pick up the phone and call ProTechnical and help is on the way. Most often they recognize an issue with equipment or systems before we do and have it taken care before it becomes an operational headache.I would recommend ProTechnical to anyone or any company looking for an IT partner they can depend on for outstanding service and support.They are simply the best.
Every time Ive contacted them, theyve been immensely helpful! Willing to work through any problems that we have and figure out the best solution for us! Theyre very versatile in their ability to help. A number of different problems have come up and theyre always ready to work with us on any number of different issues! Always friendly and respectful!
ProTech has been a great to work with, they are quick to respond to any call and their staff is great with communicating with us. Very professional and helpful when you ask questions!
Hey Kumar!Thanks so much for having our back man! Your service is greatly appreciated (:Jesse KimbroMoana Nursery Rock
You were very prompt in your response to my issue!!! AS ALWAYS!
Always does a great job, and have always had great results!
We have been a client of ProTechnical for almost 10 years and have had the highest level of IT support the entire time. We know that when we call with a request, it will be handled quickly and efficiently which keeps our business moving forward. They have a great staff and are a great partner to have. I highly recommend them.
The ProTechnical customer service team, always makes me feel like I am in good hands. They are fast, efficient, and always so sweet. The techs are just as amazing. I couldnt run my business without ProTechnical on my team!We love you guys!- Saynna Salon
We have been working with ProTechnical for several years now. Their quick response time is fantastic and they seek and appreciate regular feedback on that service.They add great value to our team by keeping our IT infrastructure current and in excellent condition. This enables us to focus energy on our business, and not be distracted by poorly preforming IT. We are very pleased to have them a part of our team.
ProTechnical is great. They have been extremely responsive in solving our IT issues - from big to small. The technicians are always professional and take the time needed to resolve any IT issues we have. I would highly recommend them.
I absolutely love working with ProTechnical. I know that whenever I call or email in a ticket that my issue will be resolved in a timely manner. I would highly recommend them to any company looking for IT solutions.
ProTechnicals staff is knowledgeable, professional, and very competent. They did an awesome job of responding to large influx of work at home requests and worked hard to get us setup to work remotely. I am glad they are handling our IT issues!
This review is specifically for Kumar, I am unsure if Pro-technical has perfect training ability for their staff or if he just ultimately loves his job and goes over and beyond. H handles job promptly and always follows up the next day to make sure everything is working and operating correctly. He always walks in with a smile no matter what, and leaves with the same smile.
Great company! One of the best decisions I have made in the past decade is choosing them as our IT partner. They keep our complicated business safe and operational every day of the year. They have fought off ransomware and protected us against fraud all while making us more efficient and staying on budget. They are part of our team. - Moana Nursery
Sean is the BEST!!
We are a small company that does not have in-house IT. We require a lot of technical support.ProTechnical goes above and beyond with every request we give them and we give them a lot. We receive concierge service each and every time. Thank you ProTechnical Team for responding immediately to all of our IT needs. We wont use any other company, ProTechnical is the best!!!
ProTecnical-Reno, is an outstanding IT Service, they are always ready to assist with a smile on their face and them really care. I have been working with them from almost 3 years. I really enjoy working with the IT Team there, especially Dustin.
They are a very professional and excellent team. They have been serving my company for more than 7 year. I feel stress free whenever I have any problems with network or computer.
I work at a CPA firm in Reno, NV where we are completely cloud-based in terms on how we store our data, and all the applications that we use when servicing our clients. ProTechnical is essential in helping our team to resolve IT difficulties as we have transitioned to the cloud. thank you!
Protechnical staff are always helpful, efficient and knowledgeable. IT issues are handled quickly and effectively, whether we email or call them in. Sometimes additional projects are even finished before the deadline, which is always welcomed! Thanks, Protechnical, Reno Green Landscaping can always count on you for anything IT and more.
Dustin was great! He was responsive, efficient, and has a great attitude, and is able to translate technical computer issues to me really well. Thank you!
Kumar at ProTechnical is always a pleasure to work with! He always solves my computer issues promptly and proficiently. Would highly recommend ProTechnical for any of my computer problems!
Dustin and the team at ProTech are amazing! We highly recommend them for all of your IT needs.
We love working with ProTechnical! The team is attentive, caring and experienced. No problem is too small or too big and it is good to know that we have a partner that has our back - the smooth running of our business depends on their support!
These guys are the BEST! I can always count on them to fix my computer issue and get me back to work ASAP. Super knowledgeable & friendly!
Protech has been a great asset to the company I work for. Kumar and the rest of the team there always act quickly to fix any technical problems that come up. They go above and beyond consistently.
Super easy set up over the phone. I was up and running my office computer from my home in a matter of minutes
ProTechnical have provided our complete IT services for over 6 years now. Their response times, technical knowledge, professionalism and diligence in completing tasks is impeccable - Highly recommended! NSM Construction, Truckee CA
ProTechnical is phenomenal at what they do! Sean is amazing with his level of expertise and professionalism.
I am always pleased with ProTechnical’s service. We could not do our jobs without their support, but my experience today was exceptional.Last night our internet and phone lines went down. Our internet service provider was performing an install for our new neighbors, and the install tech switched our lines to our neighbor’s instead of doing a new install (he was told we didn’t need service).Right away, your office opened a ticket and called me. (Thank you, Sam!!)When I called your office back I received top-notch support from Wade. I found myself taking notes on his customer support skills. I spent most of my twenties in a call center in and I still don’t project the level of care, concern, and confidence over the phone that Wade does. He explained things to me in a way that made sense, and he made me feel confident and listened to.The cherry on top of the cake? Wade sent Kumar to our office to make sure that our ISP didn’t make another error while they were fixing this one. He was professional, personable, and knowledgeable. He made me feel like I don’t have to keep an eye on Spectrum, because I have ProTechnical on my team.To make a long story longer, your team ROCKS.Thanks for having our backs, ProTechnical.
Extremely educated and responsive team. Fixed our problems quickly and were very thorough in explaining what was causing our issues. Reliable, honest and trustworthy. I highly recommend ProTechnical for all your IT needs.
Really amazing and talented team of professionals to work with. Highly recommended to anyone looking for the Porsche of IT services.
DO NOT USE, AWFULThis review was not done in error. I work for a company that used your services. AGAIN, AWFUL DO NOT USE! YOULL REGRET IT!!!!!