The Operations Manager likes to do surprise charges without any notice. Dont have enough equipment in use, and hurting for money because of covid. Issues with Covid and Norovirus outbreaks at gym and they try to strong arm you into coming back
Very polite staff, especially the women in the day care! I always felt comfortable leaving my grandchildren there while I was there. The pool was great!
I used to train in those facilities in 2005. I have such a good memories of that place. The coaches the facilities, the people. Hope everything is going much better. Greetings from Spain.
Overall the place has a lot to offer. Especially if you like tennis or swimming. The weight room is average but they are updating some equipment so that’s nice. My dissatisfaction with this gym comes more from the management rather than the facility itself. Upon signing up we given some 3 day passes and verbatim told “Give these passes to your friends and family and if they use them and sign up we will give you a month for free!” Awesome right? So we did exactly that began telling friends and family finally we found some friends who were interest and what did they do? They used the 3 day passes and liked the gym and it’s location so they signed up! Sweet so we should be receiving our free month we were promised right? Wrong. They lied. Or I guess forgot to mention you have to be with them when they sign up... pretty ridiculous if you ask me, considering we did our part. People have lives, you know like work, family time, ext. you’d like me to coordinate with every family I recommend to your gym? Like I said overall the gym isn’t bad and the staff is friendly. But just don’t fall for that like I did. I won’t be recommending any friends or family from here on out.
By far the best gymni have ever been to. I look forward to many days here 😌 thank you Sun Oaks for being so nice and clean.
Excellent family-owned fitness club. The best in town! They have something for everyone
My daughters are taking swim lessons here. The swim coaches are really nice and professional. My girls are learning a lot.
It feels like a real local gym! i love it. its not a big warehouse, and it has lots of interaction with the members, both helpful staff and tons of classes!
Fun yoga/pilates mix classes, 2 pools, one 25 m long, 1 extra shallow kiddie pool, tennis courts indoor and outdoor, beginner lessons included in membership.
Do NOT come here. They randomly charged me for 3 months while they were closed, and I already cancelled my account. Only refunded the months they were closed for, but still stole around $100 from me. The manager had horrible customer service did not try to make our experience better in any way. Coming here you would think customer service is dead but I know of other places that would refund you and give you a free month or at least something to compensate the mistake they made. Im already poor and cannot afford to to sue or even come here and now I am even more so. Just go to the y its better anyways.
Love this Fitness club, so many different activities you can do and the price is a little higher comparing to other similar clubs, but totally worth it.The gym part is quite small, but Im totally ok with that
This is a gym for the upper-middle class. Pricey cost, old equipment, great programs, and I dont think Ive seen a single unattractive face.
Great staff, great facility. Class offerings and other activities keep you engaged and wanting to go. Easy check-in and has not been crowded. Would highly recommend.
Love swimming at Sun Oaks. Water is good temperature. Hot tub is great. Nice people. Very chill.
Nice folks, fantastic energy. Will visit again when in town.
So clean, nice location, variety of classes available for all levels of fitness and an inside and outside pool🧡
Live Sun Oaks. Best pool in town. Look forward to my daily swim.
Great place. Friendly staff, kid friendly, and great place to hang out and workout inside or outside!
Great gym, fantastic facilities, great pools. But as a Dad of a disabled little 5yr from I have no where to shower her here! There family room is a bathroom with a bench, no shower! Still love the place.
I love the atmosphere of this place. Its beautiful and people there are very pleasant.
Just started going here a couple of weeks ago. Absolutely love the place great facility and wonderful staff. Everything is well tooken care of and very hygienically clean you can really see the dedication that is put into the place. If your looking for a good gym that values is clientele this is the place and there absolutely great with kids as well. So if your on the area stop by and check it out promise you wont regret it.
I received zero help when I called before my next billing cycle and needed to cancel my membership for the upcoming month due to coronavirus affecting my business. I stuck with the gym and paid my membership when they had to be closed down due to the virus. As a local nonprofit founder and a disabled veteran - I expect the same consideration and honor given to me.
Polite staff, clean facility, wonderful weight room.
Has lots of equipment with lots of friendly faces
We did the Tribe Life Group Workouts with Taylor. Amazing! My teen girls joined the group with me. A 6 week class and 2 days a week. Every week new moves. My 3 weeks into the class I dropped a dress size aaahhh so stoked and happy!!! Our Workout coach is absolutely attentive and correctly gives advice when your form is wrong to prevent injuring yourself and allowing the correct muscles to be worked on. I am back to jogging little by little. I hope to get back to marathon running.
We love playing tennis here. The customer service is TOP Tier! The locker rooms were just renovated.
Service and food both sucked. Wont return!
I have been a member of Sun Oaks for a few years, off and on. I always come back to Sun Oaks! I love the group classes, especially Group Active. Kama is my favorite instructor. Always with a smile and warm demeanor, she welcomes the class to perform at varying levels according to what feels comfortable and right. Sun Oaks has a lot of class offerings and a lot of times to choose from. Theyre awesome!
Best place to play tennis!
Fantastic place. Great atmosphere, friendly helpful staff.
The staff is very unprofessional and rude at times. The staff is disorganized, unable to answer questions in a timely manner... and present themselves in a condescending manner. One of them actually told me I was wasting their time at one point! The daycare requires reservations, in which they will charge you if you are late. The daycare is also open for a few hours on weekends. The gym in whole is stuck up and doesn’t help the community in the same way the YMCA does. The rates are outrageous and they don’t offer nearly as many classes as the Y does. Went here for eight months... worst gym I have ever been to.
Really good down to earth staff, with almost everything you need to look your best and stay fit
Sun Oaks is an amazing fitness club! My wife and I have been going for almost a year now, and we are so glad that we made the decision to join!They have extremely friendly and helpful staff, and as far as activities go, they have something for everyone. Indoor and outdoor tennis courts, basketball courts, swimming pools, and even a racquetball court! They have enough classes to keep someone occupied for years - and new classes all the time. They even host community events and barbecues! They serve everyone from families, to professional athletes, and everywhere in between.Some other reviewers have said that their equipment is old - but thats just not the case. My wife and I see new equipment coming in all the time. And to top it all off? If youve never seen the sunrise over the lawn surrounding the tennis courts - you dont know what youre missing. It is the absolute BEST way to start out the day! We cannot recommend Sun Oaks enough!
This is a nice gym. I have only been there during non peak hours, but there has always been plenty of equipment available to complete my routine. The staff is very nice, and helpful.
My two-year-old took super affordable swimming lessons here and we were so satisfied by the whole experience. The staff is friendly and helpful and the environment seems clean and taken care of. Not bad at all :)
Feels like a resort, love using the pool.
I have been a member just under a year and my life has been bettered in so many ways. I am...ahem...60 something and needed weight and cardio. The choices were abundant. I tried a few classes and loved each one so much! I am a regular in the Group Power and Ride 30 classes and did my first Group Fight class today. All of the instructors are quick to help me figure out what is best for me. And after all these months, I am doing so well that I lift more weight than many of those younger than me. (Not that we are into competing.) Sun Oaks is such a great family. Come join us!
Always friendly staff. Lots of group exercise classes to choose from all day. Beautifully kept grounds. Indoor and outdoor pools . Been a member for 15+ years.
Great gym! has awesome customer service, and provides many group fitness classes, multiple pools (heated lap pool), sauna, tennis courts, and even has a protein shake, and beer tap for post workout. Never felt so motivated to go to the gym.Keep up the good work.
My family was a big part of the club since the day it was built. Non stop support from my family. Big in the tennis community. I have gone there since I was a small child and now I’m 23. Recently my family’s membership was canceled by the owners for reasons that are childish. I am currently a service member in the armed forces and my family gets treated poorly by the people who run this establishment. If possible I recommend giving your business to another sports club. If you want to go there for the tennis program, don’t. The person who runs it is Jeremiah and is not that good of a person. He’s a liar and a cheat who uses and abuses his power when he doesn’t get his way. So please, if you can avoid giving them business that would be spectacular.
I love Sun Oaks! I joined just to swim laps in their outdoor covered pool but they have tons of exercise classes, workout rooms, indoor and outdoor tennis and basketball, etc... Its also affordable and family-friendly.
This is a good place to work out. Its like a fitness club and it Country Club combined.
Ive been a member a week! And I love it so far.. The aqua fitness is so fun!
Child Care: You have to schedule child care ahead of time because they want one staff per three children. Seems nice at first, sounds like your child will get enough supervision. But getting approval to get your kid into child care is half the battle. If you do get approval then you have one hour to complete your workout. And what is the point of the 3:1child-to-adult ratio if theyre going to plop the kids in front of the TV? First 2-3 times we took our 3-yr old he got into trouble and were asked to leave. Again what is the point of the supervision ratio if theyre not going to be supervised?Group Classes: Get there 5-10 minutes early and push your way through the doors to get a spot. Then spend the first 5-10 minutes setting up your station, now youre already 10-20 minutes in. That is, of course, if the class before gets out on time. If youre attending Group Power then 15-20% of the class is changing out weights or adjusting your station. Depending on your instructor you might get guidance on how to do the moves or else try to keep up, and you might hear music with rated R language
Great facilities for tennis, swimming and more. Very clean, comfortable & family friendly. Although they offer other services, we only use the tennis & swimming areas.
I love sun oaks they are so nice,affordable prices and u cant beat the pools and all the options they have.
Friendly staff clean
Awesome instructors, all the group classes rock! Truly glad I joined this gym. Everything about it is great.
Sun Oaks is a very friendly place to go workout. Myself being handicapped I have found the other gyms kind of shrug me off, but Sun Oaks has a program setup for seniors whether youre disabled or not and they are extremely wonderful with us. I would highly recommend them to anyone. My husband also likes their regular gym and weight room
Love this place! Employees are so nice and super helpful and the best part is that they have a daycare.
Been coming here since I was 4 or 5, I learned to swim here, did the day camps on middle school and was on the swim team for over a decade. Friendly people, helpful staff and clean facilities. The clientele is generally well mannered and considerate and the staff is attentive.
Love the atmosphere, staff, facilities, classes.
Good environment and helpful staff
Be careful. These people will blackmail you. Investigations under way. Turned in to better business bureau.
Great Tennis facility and coaching. I started out knowing nothing about Tennis except that European people played it and made a bunch of grunting noises while swinging their racquets. Their free beginners classes on Wednesday nights and Saturday mornings built me up to be competitive in the USTA leagues that are hosted at the club!
Indoor/outdoor lighted tennis courts, swimming pool, complete fitness and spa. And much more. Very reasonable membership.
This place has a good relaxed feel and the equipment is very well maintained. It gets busy after work hours, so be prepared to share the weight room with others.
The people here were very rude and snooty. Not good hospitality at all and very unfriendly. No signs saying NO DOGS so no reason to be rude when someone brings a dog. I would never come back here because of how I was treated. Maybe instead of yelling at clients and swearing at them, they can learn how to use some manners. I only used one stare because the website wouldnt let me put zero stars.
Best Tennis facility in Redding. Very family friendly!
Great place, clean. Staff is always friendly and lots of options to choose from for your workout routine.
Ive been a member at Sun Oaks for over ten years now. Ive had my ups and downs with the place but the staff is friendly and helpful. The negative is often the pool can be really busy and it is not helped by the amount of activities they book at the pool. You learn the times to go and times to avoid.
I pretty much grew up here, I love it. Ask me anything about this place.
Love this place. I can get my workout done with no slie remarks or rude stares. Everyone is very friendly, even the other members.
Best club in town, 7 acres of resort fitness, lap pool is awesome.
The best place in Redding to do length swim after Labor Day
Dont use this place for body comp tests. Their machine doesnt weigh you. They have a bathroom scale to weigh you. When I went, the scale was broken. So the lady running it asked me to guess ny weight. Lol!! You cant do that. Further...i know the body fat percentage was wrong. So she asked me to guess another weight. Its funny because the exact same body fat percentage came out with another weight. That didnt seem to be a red flag to her at all. I was bummed at first. Went somewhere else and got the right numbers. I cant believe what a shitshow that was.
Great facility that has had some recent updates and has a lot to offer its members. They also have discounts for students, family memberships, and seniors.
Good courts and nice staff. The classes are great but the membership is expensive
I love that I can play indoor tennis no matter what the weather is.
Lot of things to do, great exercise equipment, Friendly staff.
This place has wonderful group classes and the instructors are great!
Wonderful facility with good employees who are always willing to help. Two pools, lots of tennis courts and all kinds of various work out programs.
Take the kids to the pool here always nice and friendly.
Family environment and lots of workout options.
Place is big. Equipment is good and they serve beer
We love Sun Oaks and Im honored to be a part of this family!
Tons to do. Tennis, swimming and group fitness. When you get tired of one you can move to the next.
Great clientele, good amenities, great staff
Very cozy and friendly
Offers a lot of classes for a good price.
Clean. Great people. Lots of programs.
SO is a major portion of my health care/wellness.
Have great smoothies
Friendly staff. Good lifeguard.
Great, family friendly fitness club!
Lots of workout choices, pools, hot tub and sauna
Very expensive but it was good service overall
Best gym in redding
Best pool in redding
Great tennis courts
Fun place to workout....
Great place to exercise!
Vary well priced
Tennis and swimming who wouldnt love this place 😁
I like this place.
For my family Sun Oaks is our Staycation!!
Variety
Wonderful staff
An athletic center with tennis, swimming, gym and group sports. Theres a lot of training for kids as well as adults, and you can leave the facility for kids two hours a day.