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Spangler Restoration Raleigh
5813 Lease Ln, Raleigh, NC 27617, United States
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Ma
Review №1

I am an Insurance Agent and can always count on Spangler Restoration to respond quickly. As soon as my clients reach out to me, doesnt matter what day of the week it is, I forward the information to Ashli and she is on top of it. Couldnt ask for better customer service.

Sh
Review №2

Ashli and her team are awesome. I know if I need them at any time of day for a claim all I have to do is call and they are there. Thanks Ashli for always being on top of it.

Ja
Review №3

They were hired through the insurance broker here for water damage in the home in Raleigh area. They tried to say they finished the job but had we not meticulously checked repair work...they tried to cheat saying they were finished when they were not — just 2 days before escrow closed. A nightmare.

Br
Review №4

Spangler is quick to respond and Ashli is very professional, to deal with when you have an emergency.

Ca
Review №5

Spangler is awesome. They truly go out of their way to help my clients. They are very quick to respond and communicate well w the insurance company making life easier! Brandon especially is a great person to work w! I highly recommend Spangler!

Ma
Review №6

Tried to hire them. After 15 minutes on a call with the Raleigh Office, I was told they needed to transfer me to the on-call agent. After on hold for another 5 minutes, agent came on and said they had to try again. Then after another on-hold, they transferred me to the Greensboro office only to be told I had to call the Raleigh office. Total of 20-25 minutes on hold/being transferred, so decided this company wasnt capable of helping me and decided to go elsewhere for service. This was a waste of time.

Ma
Review №7

Never a bad experience with these guys! They always have the highest respect and sympathy for their clients going through a difficult time. Brandon Kelley was especially helpful and honest. Thank you guys for your amazing work! Highly recommend.

Br
Review №8

As an insurance agent, we have loved working with Spangler Restoration. They have unmatched services and are excellent in customer service. Our customers are always very impressed with Spangler. A big thank you to Brandon Kelley! We will continue to recommend Spangler.

Hi
Review №9

We went with Spangler because they were on Amicas Preferred Vendor List. Since this appeared to be a rather small claim (a leaking skylight in a sunroom), we thought it should go without incident. Nothing could be further from the truth. The crew failed to remove all the moldy trim around the window or inside the window bay. This was confirmed by both the Industrial Hygienists test results and photos produced by the successor remediator). Additionally, they failed to place the space under negative air, failed to check if the containment was secure (it was not resulting in cross contamination), and failed initially to close up the open window bay. The crew wore neither masks or tyvek which demonstrated just how seriously they took the job. After the re-remediation, we refused to pay them for their services and received notification of an impending mechanics lien. After we provided irrefutable proof of the particulars (including photos, lab results/reports, etc.) to our insurer, Amica ended up paying 1/2 the cost out of their resources with Spangler eating the balance. We did file a complaint with Amica and recommended that they remove them from their Preferred Vendor List.

La
Review №10

I use Spangler Restoration as an insurance agent. We refer our policy holders to Spangler to help assess the damage and explain the restoration process. I tend to use Spangler over all other companies because I can guarantee our customers impeccable customer service. They have never faltered to provide amazing service. Thanks Brandon Kelley!

Br
Review №11

Spangler has been helpful with our customers based on the feedback we have seen. They provide timely updates and information during the restoration process. They were responsive even after business hours.

Em
Review №12

As an insurance agent I have always been very pleased when working with Spangler. They take great care of my clients, are quick and inefficient, very knowledgeable, and always honest.Thanks guys - great work!!

Ja
Review №13

They were on time. The gentleman did a great job. My regrets, I wished I allowed them to complete all my repairs. I initially went with another company and it was a headache.

ca
Review №14

5/5!Blown away by the efficiency and quality of work when dealing with Spangler. They made my life easy when it came to disaster. After dealing with many employees, all I encountered were friendly people and hard workers. A big thank you to Brandon Kelley and everyone at Spangler.

Ca
Review №15

I have been so impressed with Spangler Restoration... theyre fast, efficient, and do great work. I highly recommend them!

To
Review №16

As a local agent we’ve had Spangler handle claims for customers and have had consistently good results. Kudos for the consistency and thanks to Brandon for his diligence!

me
Review №17

I love working with Spangler Restoration! Brandon K is so helpful and knowledgeable. I will continue to refer them to family, friends and clients.

Pa
Review №18

Spangler is timely and professional in their work. My work specifically with Brandon Kelly has been fanominal. I have recommended Spangler to several close friends and family because of their amazing work.

Ma
Review №19

Spangler is hardworking, honest and efficient. I wouldn’t recommend anyone else for gone repairs. They stuck to the proposed schedule and I always was apprised of changes. Thanks for doing what you do!

Sh
Review №20

Brandon at Spangler restoration is very passionate about being the best at what he does! He visits us all the time and always does a great job with anyone we refer!!

Ca
Review №21

Wonderful people to work with, Brandon Kelley is phenomenal. I was referred to by a neighbor and couldn’t be more pleased with how easy the process was with everything.

Li
Review №22

In dealing with Spangler Restoration, it is clear that they truly care about helping people in a disaster situation! If you are experiencing a disaster, you can trust that they will have your best interest in mind!

Ma
Review №23

I have thoroughly enjoyed working with Spangler. Their attention to detail and consistent communication is second to none.

Lo
Review №24

Spangler is a god send and helped me get my life back together. Thanks Brandon for being so honest and reliable.

Sp
Review №25

Spangler! Gets the job done right the first time. I have worked in property management for the past 6 years and havent ever had anything happen that Spangler couldnt fix.

Li
Review №26

I referred my cousin to Spangler when she had water damage. Brandon and his team were very efficient and helpful throughout the entire process!

An
Review №27

Spangler Restoration is the worst restoration company you could hire. From poor management, to an unprofessional staff. Do not hire them

Na
Review №28

I highly recommend Spangler restoration.

JU
Review №29

Thanks for the help!

Information
11 Photos
29 Comments
4.6 Rating
  • Address:5813 Lease Ln, Raleigh, NC 27617, United States
  • Site:https://spanglerestores.com/emergency-restoration-services-raleigh/
  • Phone:+1 919-741-5577
Categories
  • Water damage restoration service
  • Air duct cleaning service
  • Carpet cleaning service
  • Fire damage restoration service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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