Todd was excellent, very professional& took time to explain my new system.Todd was very neat, cleaned upafter installing unit. He is a valuedemployee of Security Force. Inc.I am referring Todd to family &friends for their installation ofa unit like mine. Sincerely, DebbieHoward
Devon was FANTASTIC he showed us exactly what we need to with our new alarm system. Thanks so much for having such a nice young working for you all
We worked with Todd. He was kind, patient and an overall joy to work with. We love the system so far. No complaints.
Chris came in as a member of our family! He was so down to earth, friendly, respectful and most of all funny! He was very knowledgeable about the products and services he was providing. He fit into our family perfectly! Thanks for being the great person you are Chris. And thanks for getting us set up with our new security system that we are loving already!
Chris did a great job. I am happy with all the service.
Chris gave us a timely appointment to check out our alarm system. He arrived on time and was very professional. He answered all our questions. He recommended glass breakage protection which we purchased and had him install. He is very knowledgable and did a great job for us. We appreciate his service and assistance.
Travis was great! He was right on time. Explained everything to us before to make sure we knew exactly what we were getting. He took the time to replace some of the old sensors that were here when we bought the house. So far very pleased with this company!!!
These guys did an amazing job! They fitted my alarm yesterday and it’s wonderful. I even asked for an extra lock connected to the alarm and he fitted it immediately. I’m so pleased. The guys were respectful, capable, and a pleasure to have in my home.
Devon was very professional. He took his time even though he had another job to get to out of town. He was very nice and personable. I would want him to come again. Certainly deserves a 10 for this job.
Cole just left at 10:41pm and Ill tell you I am S.A.T.I.S.F.I.E.D!!!!!! He was prompt, knowledgeable, and a hell of an installer. Polite and answered all of my questions. Made me feel as though I was his only customer and left no stone unturned. Very thorough install and walked me through every aspect of the system. Made adjustments to the outside camera to my liking and Im happy. I appreciate the time he took and cleaned up as if he never came today. Thanks for a pleasant install. Get this guy a beer and a raise.
Chris was awesome! Gave me options to pick from based on the layout of the home and also walked me step-by-step through using the system and operating the app. I couldnt have asked for a better experience not to mention he showed up right on time, at the top of the hour of the time window I was given while I had to wait 4 hours for the AT&T technician to show up! If only SFI offered fiber...Thanks again Chris!!! Oh, and I didnt even mention Brent in the front office who gave me price quote options, offered me multiple discounts and made himself available for multiple questions via text message even. I highly recommend SFI!
Todd was very nice and did a great job. He work with me on what I needed to protect my house and family.
Excellent service. Especially with Chris doing the work. Customer service skills(true Servant) towards the customer.
We changed our security system today. Excited about the easy user friendly access of using our new system. We’re also excited about now having a security camera. Our technician Hunter was very professional and knew the system well and what was best for us.
Knowledgeable and very familiar with the alarm products. Friendly informative and easy to talk.
Chris did an awesome job! He came on time. He walked me through the whole process. He was very thorough. I’m 100% satisfied. I would definitely recommend this company to others. Thanks SFI for a job well done!
Chris came to my home and not only helped me with my security he also fixed my thermostat. It is 90 degrees in my home and he took time to look at the thermostat, change the batteries, and wait until cool air was coming out. I recommend Chris and SFI to anyone.
Chris and Eric were so great today in Raleigh. They were here helping a neighbor get set up. I popped my head out the door to see if they would help me move a rug and they did. Then they made sure my SFI sign wasn’t hidden behind a bush. What sweethearts! Now that’s going and above and beyond for a client.
Had a wonderful experience with the technician he was very helpful and gave all of his attention to what he was doing and showing me how to work the system
Very knowledgeable, funny, and kind. Thorough. Patient and took time to answer all questions.
Techs did a fantastic job setting me up. I am very happy with my service from SFI. Chris and Todd made sure to take care of all my needs and answer all my questions.
Chris from security force was as friendly as anyone could be. He came and hooked up everything and then showed us every single thing that we could do he explained it to everyone one and made sure we were completely sat fifties with the outcome. Chris is the best I’ve ever seen I think that if any way possible he should receive some type of bonus for this job and I will make sure to recommend anybody looking for a security system to get security force thanks to Chris and his amazing job that he did for us today.
Im very pleased with his familiarity of the equipment and hes a very nice person. Hes really good for the Customers to talk to and deal with.
Travis and Eric did an outstanding job today! Thank you for being such a pleasure to work with and making the transition so easy If these two were an example of the customer service we can expect down the road we will be very happy we joined the Security Force family.
Shelly MacEachern was amazing!!! She was so helpful in getting our camera working. And I had no clue what I was doing and she was patient. A big thank you to her!!!! Miki
Chris did an EXCELLENT job in explaining the entire system that is offered. He did and EXCELLENT job installing the equipment and cleaned up everything.He has a great personality ! Glad we had him do our install!Rich & Eileen Christensen
Very happy with the customer service and security we have. Chris and Todd did a great job.
Chris has went over and beyond! I have never experienced service at this level. Thank you security force and thank you Chris for making this experience a great one! Would definitely recommend!
Chris was a fantastic technician. He was very friendly and professional and answered all of our questions.
Very professional and gave great advice for all services. I would recommend the agent to anyone
Chris was very nice and professional. He took time to explain the services and didnt seem to mind when I was asking questions throughout.
Chris did a great job. we are very happy with SFI service.
Nick was extremely thorough when setting up my system. He took the time to explain everything I needed to know. I highly recommend Security Force
Chris was great!! Stepped us through everything we needed and was extremely patient since we had other contractors working in the house at the same. Walked us through everything we needed!
Very happy with install. Chris did a great job.
Best customer service! Shelly always takes care of things in a timely manner and makes sure we are taken care of, our system is working properly, and stays in contact with us when we have issues until they are resolved. I cannot say enough great things about them (or her). We recently had an issue with our system, it was fixed. Shelly took it upon herself to contact me when she noticed we may be having the same issue again, BEFORE we even knew about it! THATS customer service. She treats the place like she owns it, and her customers can tell.
Chris was great! He was friendly, professional, and very knowledgeable about how to find the right solutions to fit our family’s security needs. He made the whole experience effortless and was a pretty funny guy too! 😁 Definitely recommend Chris and and SFI!
Cole was are installer and he was great. Very nice and professional. He answered all our question. I would highly recommend this service.
SFI is amazing. We rarely need to call in. But when we do, they are professional and friendly and help us resolve any issues we may have. Chris arrived today to replace hardware we were having issue with and he was quick and knowledgeable answering all my questions. Thanks!
I just had my system installed and am ecstatic with the results. Walter and Cole did an excellent job and completely explained everything. I highly recommend.
Good man! he is highly experienced technician what Do like the most is his attitude also he is a excellent communicator. Good job well done.
Answered all my questions he was very helpful.
Extremely happy about our new security system!! XAVAR was our installation tech and did an amazing job and was super friendly!! He was willing to stay as as long as needed to make sure everything was perfect and just like we wanted! He worked super hard and never complained one bit! Im not tech savvy so he explained everything to me and made sure I understood everything before he left! I would definitely recommend him!!!
Cole perform the install to perfection. He knew the ins and outs to the system and gave mean awesome review. I am completely satisfiedwith SFI!
Chris was amazing to deal with and very informative. He walked me through everything I needed to know and answered every single question I had. It didn’t feel like I had a stranger in my home but an old friend.
Cole was a great technician. He spent time and teaching us all the systems features. Would recommend to anyone.
This was a great experience. The tech was very knowledgeable and efficient. He was on time for the appointment. I would highly recommend this service to anyone in the future
Mr. Broom was very knowledgeable of All equipment and functional ability. He came in to my home with a pleasant attitude and my kids was talking about him after he had gone....😎😎😎. I would recommend your security service to anyone that is looking. Thank you for sending Mr. Broom I .... my family enjoyed his personality and spirit.Ms. Angelia P. Summers
Great guy to work with. He was very informative and honest with his feedback. I would love to work with him again.
Chris did a terrific job.
Great experience! The technician was very helpful!
Chris was very personable and knowledgeable. He showed genuine interest in my needs and gave recommendations that would meet them. I would definitely recommend Security Force Inc.
Great customer service and very professional. Show us how to use the system and get things done. The only thing that was the issue is not wearing a mask.
Nick with SFI provided outstanding customer service, incredibly knowledgeable & professional. I will recommend him to all my friends and family. Thanks for all of your hard work!
Installed by Travis. Very professional and explained everything I need to know about the equipment
Chris, he did an excellent job.
Chris was very personable and explained the system until I understood it. I enjoyed having him here. He shared all options available and we agreed on the best option for me.
Tech was very nice and knowledgeable of the equipment he installed. I would recommend him and there service.
Chris is fantastic. He answers everytime I call and comes out immediately for whatever I need. Im am so happy with my service with SFI and Chris.
Cole is a very good technician. He explained things very well and didn’t mind a lot of questions.
We had a great experience. Chris was informative, professional and explained set up clearly.
Security Force is a great company to work with. They are very experienced and quick to service their equipment. I have not had to call them often, but when I need them, they are quick to respond.Nick and Travis, both helped quickly , when my light smart switch was damaged , due to an electrical surge. I could not have asked for a quicker response, or friendlier service.Their technicians come prepared and are experienced in dealing with all types of mechanical or technical issues. The equipment is great!! I have their alarm system, fire alarms,video doorbell, and smart switches for my outdoor lights.I would highly recommend both the company and the equipment.
Chris did a great job. He was very professional and pleasant.
Wonderful experience. 10 amazing service. The installer was patient and kind.
Wow Chris was very polite and helpful, I appreciate his patience with the questions I had, he had an answer. Hes Awesome
Chris did a super job. I felt very cared for. Chris was thorough and patient. He was professional throughout the entire process.
Cole is very good at what he does, and really nice I recommend him! Great experience and friendly.
Chris was very professional, he clearly explained all the details of the system, and made sure I understood how to use it. I would highly recommend Chris as an installer for your company as he has perfect representation of quality and customer service.
Cole is an amazing employee for this company he is very understanding and truly wants whats best for me!
Travis was great. Very thorough. This was our second home repair/install with Travis and would definitely recommend him!
Cole is a amazing person to represent this company he is very patient and understanding on what was best for my needs
Nick was excellent. SFI is highly recommended by me. Glad to have now a working security system. We feel safe again.
Very satisfied with service. Techs were very knowledgeable and helpful. I would definitely recommend.
My installation tech, Hunter, made the process of getting my alarm system set up very efficient, informative, and pleasant. Everyone that I have spoken with at the company has been extremely helpful and professional.
The Technicians were very professional. They explained everything clearly. This was a fun and enjoyable experience.
Chris Broome, Cole Culbertson, and Walter Wear are very skilled and such amazing technicians! So frendly and happy! I definitely would recommend this company and these technicians to anyone looking for top notch security!
Security Force has now installed complete systems at both my home and business. I have been so impressed with their responsiveness and knowledge of security and automation systems. In fact, their tech discovered what CPI (my former service) had installed incorrectly and therefore had never worked for me. I highly recommend Security Force and Nick and Chris for their superior customer service and focus on doing a great job.
Chris went above and beyond. My door handle would have been in the way. So he helped me take it apart, of which I had wanted to do for a year, but kept forgetting to get the right tool. Nice guy!
Cole is an amazing technician and I would recommend him to anyone I know! Can’t speak highly enough of him!
I was very satisfied with Travis. He was professional, knowledgeable and showed good character. He was very nice to me and my husband. He even made friends with our dog. He is an asset to your company.
In the uncertain times of today, trust is an issue when it comes to trying something new and inviting someone new into your home.With Security Force and their personable and professional young technician Chris that came for our demonstration and installation today, my inhibitions were put at ease.He was very knowledgeable of the products, considerate of our concerns, and took time to answer our questions.We’re very pleased with the system and devices and are happy with our decision to upgrade.Thanks Chris for most Excellent Customer Service.
Security Force was very professional in the installation of my security system, were on time and even stayed longer to make sure everything was working properly. I would recommend them to my friends and family.
Chris was very detailed and provided excellent service. I recommend SFI for all your security needs.
Very smooth installation process. Would highly recommend.
Love the door bell. The Tech that came out. He was very nice , worked on things very well and was very informative at every thing he did. Did not leave me with any questions unanswered. He was prompt and friendly.
Cole best inscaller y’all have great man all round he needs a rise
I have been using Security Force since before the name change for a total of 5 years. Every single interaction over this time has been a very positive experience. They have never engaged in the customer unfriendly practices you hear about from the large national companies and I will stay with them as long as they are in business! Pricing is very competitive and if you buy your own equipment from them, their warranty program is excellent. I say this because they are coming to replace my main unit tomorrow for a very modest co-pay.
We had a great experience getting our Security system. Chris was very thorough.
Thank you so much Chris! Very professional! We feel secure now that our home uses Security Force Inc!
Chris from SFI was very informative and made sure that we understood all of the devices that were installed 👍
Travis was excellent in his job. He was knowledgeable. He answered all questions. Definitely he is an asset to your company.
He was great and very polite. Had a lot of patience.
Cole and Nick came out to set up our system. They did a great job walking us through all of the different devices and explaining anything we had questions on!
Travis did a excellent job of the installation and explaining everything about my new security system.
Chris has solved and explained any problems that came up and was always prompt and polite and professional! We have had a good relationship with SFI, Chris enhanced and improved this to a new level, great!
Technician 5 starsExcellent good personality. Will recommend to others
Chris Broome, our installer , was super friendly and professional. There were a few features I thought of after the original consult on the phone and Chris helped me decide what features to add and which ones I did not need! He even swept the floor before he left! He was so patient with me while I learned the system. I love all the features and feel very secure in my home now! I cannot recommend this company enough!
They did excellent service at my home I am highly satisfied with installation
The installers were very nice and worked hard.i have. been very pleased with my security !! It makes me feel safer in my home . My husband has been very Ill snd not having him able to respond to danger , this has bee a wonderful edition to our security. Everyone I have talked to have been helpful.
Chris was extremely helpful when setting up our security system and very knowledgeable.