Stuart was so kind and helpful. The prices are so affordable and service is great:)) definitely coming again.

Pierced an 8 year olds ears without and tears and shes so happy. Amazing price, only 34 bucks, earrings and cleaner included! The guy was super nice, put my daughter at ease and did a wonderful job making them look great. He took special care to mark them evenly

Found 2 rings here that matched my style for a decent price. Id been looking for quite some time! Glad I found this kiosk.

Extremely disappointed in the owner of this company and quality of the merchandise. I’d been to silver loft in the past and only had good experiences. Moved out of state and was visiting Utah and family for Christmas. I came across a beautiful wedding ring. I’ve been known to loose rings so I’ve lost my privilege of owning nice things. My husband and I saw this ring and were so impressed. Sterling silver, elegant look, and $110. All of the others were $20 and under so we assumed that this ring would last a long time. Given the price. Came back to the state I live in, not even 3 weeks of having the ring and 3 of the diamonds fell out. THREE! Considering how expensive it was, I was distraught it didn’t even make 3 weeks. I’ve owned plenty of wedding bands purchased from Etsy that never lost diamonds. I lost the rings but that’s my own fault. So I called the location I purchased it at and the girl working was very helpful, understanding and kind. She gave me the owners phone number in hopes that we could solve this at all. Seeing as I was about to throw $110 in the garbage. I called him, and he didn’t answer. I texted the number in hopes it was a cell, and it was. He replied after my story and said he would call me after a meeting. No call. This was 2 weeks ago. I waited a few days and messaged again, no reply. I messaged the next day with photos of the ring and the lose diamonds. No reply. Ghosted. Do not support a company run by a man who won’t assist you after you purchased their most expensive “high quality” ring, and where the diamonds will fall out after not even a month.

They fixed my moms watch! And it cost her less than she thought it would. She was very happy. The customer service was a little lacking but we were grateful for the repair.

Its a good place to go look

This location is in the Provo Mall at a kiosk. The quality of jewelry is ok. When staff is working its hit and miss when it comes to knowing about the jewelry or their a availability.

Amazing place. Love the ring selection. The employees are super nice and help you out. I’ve boight several rings here and everyone is great quality and have lasted with wearing everyday.

The associate was very friendly and knowledgeable! I would shop there again!

This place has some cool jewelry options! I got a new turquoise ring for Christmas and it looks awesome!! The worker was way patient with my A.D.D. decision making. I think her name was Jenn or Jenny.

Great prices when they have their sales.

Not a huge selection and really expensive. The worker was pretty cool but I didnt like what they had to sell

After going to the silver loft to have my ears peiced last week; The ear rings we paid $27. plus a bottle of disenfectant which was $2. A woman there did the piercing. First she did my right ear. When she did the left ear the gun didnt pierce all the way through; and she had to repeat the piercing. The next day my ear ring in the left ear was gone. I called the owner and he would only offer me a discount on a 50 percent discount on another pair of ear rings. I had already paid $27. for these tiny ear rings and instead just put in a ear ring I had. I asked how do I get the other ear ring out. He told me it would be hard to get out because it had a notch and was stainless steel. Well ovious ly something was wrong that the other fell out and the right one wouldnt budge. Most likely no back or not on right when the gun peirced it. I was not happy with the customer serivice. I will never go back.

Not good.

Very friendly vibe to this place, Im a ring lover and this place has tons of them! Along with many other types of jewelry. Great customer service I didnt feel pressured into buying something! Love love love silver loft

Horrible customer service & jewelry. No refund or respect when I spoke with the owner about the situation.

The workers are very rude. I went to get my Fiancé a wedding ring and they didn’t have my size so I ordered his size and the worker told me to take one that was really scratched so at least I have something to give him and I can come back up and get his ring when it gets there, well it never came and I sent the other one back and called the manager and he accused me of scratching and ruining the one his worker gave me scratched! And tried to make me pay for 2 rings that his worked gave me ruined! I will not be coming back.

I love you silver loft!! Great decision to hire on Trevor. He is defenetly out going and will bring more to your littel shop of silver goods.

Salesperson was super helpful in selecting a birthday present for my mother.

Great prices for quality jewelry.

Completely terrible customer service. My husband got his ears pierced at the provo location and we liked the earrings they had for men. A huge variety, which is nice because its hard to find cool mens earrings. We came back about 8 weeks later to buy some more from them. The man at the counter was an older and different man than the one that pierced my husbands ears and was showing us the earrings and different styles. Which I thought was very kind of him, since he didnt have to do that. After him showing us his favorite style, we wanted to purchase from him. He then accused us of stealing, and was very rude about it. Even though he had no proof he insisted that because he worked there 25 years he automatically knows what kind of people we are. Of course theft happens all the time and its a terrible thing. But not everyone is a criminal. My husband emptied his pockets, turned them inside out and put everything he had on the counter to show this man he did not take anything. And insisted that he search him himself. Of couse, the man refused. Just because my husband put his hands in his pocket does not automatically give him the right to accuse us of stealing with no proof at all. He wouldnt even call security like we told him to because he knew he couldnt prove anything. If you work customer service and you accuse someone of stealing you better have 100% certainty that it happend and be willing to call security to fix the issue. Blatently accusing your customers of stealing from you is not a good or logical way of maintaining a professional business. Of course, when theft does happen call security so they can fix the issue. Good job silver loft. You lost another customer.

Fantastic that’s all I have to say

Best ear piercers ever

Love this place

Interesting

Awesome

Gross

Well

High quality jewelry