user
Twins Nail & Spa
50 Waterbury Rd, Prospect, CT 06712, United States
Appearance
Twins Nail & Spa

Comments
Mo
Review №1

Love Vee and Loreen.. great ladies and very personable. Always do an amazing job! Never disappoint.

kr
Review №2

Awesome place. They took care of me and my little niece. Thankx again

Er
Review №3

From 5 stars to one. I cant even explain how disappointed I am.. after 5 plus years of loyalty.. Im not even gonna get into it. But V if u actyally read these. Get some employees who can understand what youre trying to tell them and stop trying to do everything yourself. Its hurting ur business.. when someone has an appointment..no one else should be in that chair and u cant service 4 people nails at once. Craziness. Too bad cuz I rele liked going here. But obv. I am not of value. Even tho my entire family now goes to her. Well.. not anymore. Sad day for sure.Nails always come out better than the picture I had in my head. Ive been going to Vee (the owner) for 5 years now. Shes a sweetheart and amazing at what she does. Her passion for her work really shows in the service she provides. My gel nails last me an entire month!! And my gel pedicures last me two! I highly recommend Vee. Everyone Ive sent to her over the years has been 100% satisfied. Also, the place is SPOTLESS .. super clean, sterilized tools and disposable pumice stones. 10 outta 10 recommend!!

Lu
Review №4

Twin Nails is awesome the staff is great. The owner is so sweet your nails always come out looking beautiful...I gel gel nails they last almost a month..

Ma
Review №5

Very clean and great location. Ample space for social distancing. Book an appt. And your in and out. Great staff.

Sh
Review №6

Excellent service, kind staff!!A little pricey, but she took her time & detailed on cuticles!!!

er
Review №7

Edit- from 5 stars to one. Vee lost my business a year ago. Beware going here, it was bad when I left and I only hear its worse now. Be prepared to be here for a few hours, be passed around, told to wait,.. the list goes on. Vee WAS great. I hope you find yourself again girl.Original review-Vi has been doing my nails going on 4 years. I refuse to see anyone else

Ba
Review №8

Never had a problem here until today, the guy was amazing and super helpful did an amazing job and for that i thank you but when it can’t to my pedicure absolutely terrible, charged me more then what I asked for, gave me an 8 min massage when it should have been 15 (yes i timed it on my phone) and still made me pay the extra money also asked for no coolant gel on my legs because it burns, AND THEY STILL PUT IT ON it is still burning almost 2 hours later, I’m sorry I would NOT recommend here unless you don’t want to relax and feel completely rushed the whole time! For that I will not be back.

Ju
Review №9

Amazing pedicure. The Technician, named Moon was extremely though, patient, gentle and really took her time and took pride in her work.

Pa
Review №10

I hate to even give this place 1 star. Worst experience of my nail life. The owner Vee was abrupt, rude and clearly did not care for me or that I was a paying customer. I went there with such great expectations, only to be treated as a nusence, I wanted acrylic, she wanted to do gel. I wanted French with color and was told it couldnt be done over acrylic. I wanted a design and she told me to GOOGLE nail design and pick one. My nails are at uneven lengths, the Oval shape I wanted is different angles. I have never felt so much that I was just in the way. I asked to have 2 nails shortened and got huffed at! As I was huffed at when I pointed out that there was a big ball of acrylic flopped under a nail. So I threw down $25 and left. I cried all the way home. My husband was so angry that I had to come home unfinished. I dont feel I was asking for anything over and beyond what I had been told about Vee. All I wanted was 2 hands with evenly ovaled nails all at the same length. And a pink French manicure with a couple of outlines. Period.And so there you have it! Pathetic!

Ro
Review №11

Last minute Mary, thats me! The owner was very accommodating helpful with choosing color. The salon is clean, airy, comfy, enjoyable music. Mani, silver pedi and wax for me today... an hour! Nice conversation with them too. Come by ! I recommend

Ba
Review №12

First time going today and they have great service and the ladies are very pleasant and the place is super clean ill be back again very soon🤗

D
Review №13

They have the plexiglass for social distancing at every work station and a huge variety of colors👍🏽👍🏽👍🏽👍🏽

Sa
Review №14

Best salon Ive gone to in a really long time. All of the woman that work there do a great job! I love that they offer so many services not only hair but nails too. Definitely a keeper!

De
Review №15

Outstanding, clean, safe and professional. The nail technician is the best in the State.

Ka
Review №16

They do a wonderful job each time I go, but I only gave them four stars because it takes forever. I got a manicure and pedicure and it took two hours. Its a great place to go, but just prepare to spend some time here!

Ia
Review №17

Absolutely amazing place. Clean and very friendly. Definitely a step above the rest!!!

Ma
Review №18

Great place to go to get your nails done. From what Ive seen, they do a great job at following a picture if you have it.

Ka
Review №19

Amazing nails I would highly recommend! Such great service! I go all the time and Ive never gotten bad nails! The acrylic nails last for over 2 weeks!

Sh
Review №20

Very good service. Goes out of their way to accommodate your schedule. Clean place and friendly service.

Le
Review №21

They do just an ok job. However, do not go above and beyond like most other nail salons i.e. no massage. They also will not honor gift cards from a few months back, even though there is no expiration date on the card. I had a gift card for $60 and tried to use it and they denied it. They said they wouldnt honor because there is a new owner---but, they never changed the name of the salon, it is still twin nail, and they never put out any notification about this. I even offered to give them the whole $60 gift cert for a $30 service, but they wouldnt budge.

In
Review №22

Have been twice, very Happy both times.

St
Review №23

STAY AWAY from this place!! The owner is rude and very disrespectful. Went in for eyebrows, and she didn’t know what she was doing. Messed both eyebrows up and screamed in my face. Not a good business woman at all! She has a bad temper and very unprofessional.

Re
Review №24

Owners are so nice and they do a fantastic job! We would never go anywhere else! The salon is clean and organized too!

Ti
Review №25

Absolutely rude. You ask a question and they don’t even answer you back. Hellooooooooooo!Nail polish came off the very same day. What do they use? It’s nail polish for Pete’s sake. It didn’t chip off, it peeled off. Clean store but not worth going there when the staff can’t even acknowledge you except to say...”WHA YOU WAN” ? You know what I want? You and your staff to be nice. Go down the street to Lily’s nails in prospect. They give you service with a smile. Wow how novel!

Ju
Review №26

Vee is great-very meticulous and takes pride in her work. She is very sweet and friendly

Co
Review №27

VERY affordable and quick service if u come early on Sunday mornings

Je
Review №28

Kinda of a wait but dont mind good placecgreat people

Th
Review №29

The staff was very nice, salon is clean and prices are reasonable. I will visit here again.

Am
Review №30

1 nail broke not even a day after getting my nails done & another broke a week after... I’m not even rough with my hands

Li
Review №31

Very nice enviroment. Perfect place to get your nails done.

Je
Review №32

Great experience here, this is the only place I will trust with my nails. Quality at a fair price!

Ti
Review №33

Love Kyles style! Perfect nails everytime! & Angel does amazing eyebrows!

Lu
Review №34

Love this place..nails aways very beautiful an Vee the owner is super nice

Kh
Review №35

Vee, the new owner, is absolutely wonderful. She takes the time to get to know you and makes each visit like chatting with a friend.

Je
Review №36

Love this place. Friendly, happy staff that goes out of their way to make sure your happy with their service.

Ap
Review №37

Friendly clean atmosphere. Love this family business! So glad its close to home!

Ro
Review №38

Excellent servise, highly recommended

Da
Review №39

Owner is very rude! Walked out today...wont go back....SMH. Very expensive too..... constantly adding extra costs.....Pedicure tech was very nice....

Ca
Review №40

Owners are great people and will do anything for you to make you comfortable.

Al
Review №41

I used to come here for my nails, but the owner Kyle is extremely unprofessional. If you have something wrong with your nails (if the gel separates from your nail, it chips off, or smudges) he will blame you. My mom had her pedicure chip within one day of having it done & she told him he needed it fixed which he reluctantly did, then a couple days later the entire nail of polish lifted off & he didnt offer to fix it. Hes the only one there who knows how to do chrome, titanium, cat eye, 3d glitter & any other special effects; one time he has his wife do the special effects to my moms nails, it didnt come out properly, & he tells my mom no its right you just have to look at it under the light. - It doesnt matter what light you looked at it under, it wasnt right. He has no concept of the customer is always right. Then recently the gel cracked off my nail, I called to see if he could fix it & his staff informed me that he simply up & moved to California. Clearly doesnt know how to properly run a business. One of the other girls said she took over, but Im taking my business elsewhere.

Zu
Review №42

Very nice and clean. Excellent service

Gl
Review №43

Very nice place , Tech is awesome !! Love my nails will be back soon ....

He
Review №44

I have been coming here since they opened, great place!

Ma
Review №45

Clean professional work place.

Er
Review №46

Love love loveee

Cr
Review №47

DO NOT GET YOUR EYEBROWS DONE HERE!They do a terrible job and the staff is very rude!

Co
Review №48

New owner is terrific!

Pa
Review №49

Very good service.

Am
Review №50

Vee was great!

Su
Review №51

Awesome!

Information
15 Photos
51 Comments
4.1 Rating
  • Address:50 Waterbury Rd, Prospect, CT 06712, United States
  • Phone:+1 203-527-3608
Categories
  • Nail salon
Working hours
  • Monday:10:30am–3pm
  • Tuesday:9:30am–7pm
  • Wednesday:Closed
  • Thursday:9:30am–7pm
  • Friday:9:30am–7pm
  • Saturday:9:30am–7pm
  • Sunday:9:30am–7pm
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations