I was surprised at the negative reviews for this facility. I have only been here twice, but both visits were quick and pleasant. Today I used the new (to me) Express Check In. This required me to enter some basic information into a tablet, such as name, address, etc. It even allowed me to scan my insurance card. It was easy, and before I had even finished, I was called to the counter. The gentleman reviewed my information and told me to take a seat. In about 2 minutes I was called back for my blood draw. The young lady drawing blood did an excellent job finding my sometimes difficult veins. I never even felt the needle. All told, I was in and out in less than 20 minutes. I couldnt be happier with the service, and the two people I talked to were quite pleasant. I will definitely return to this facility!

Worst experience ever with lab results being sent to ordering physician. They didnt send the results to either my Dr. or my orthopedic surgeon, then they lied. I was able to ascertain the lie immediately, since the same results were being sent to both physicians. Still uncertain if they gave the EKG results to both physicians. This is not my first bad experience with Prescott Lab Corp.

Currently in the waiting room....... 45min and counting. We have watched the lobby turn over twice already. Sounds great that the are getting people through. Except my son....no reason she just skipped over him. Tells me sit and wait well call you up its a quick little panel to determine his medications. 15min more and then were out of here.

Ive been here several times. In and Out every time. I havent met anybody that is rude! But, Im nice to them...so...I guess thats the way it goes. Treat people like you want to be treated.

People that work here are great! Yes they are a little pushy but have you seen how many people are there all the time, I imagine over 300 a day. Be polite to them and they are in turn polite. Our town is full of snobs and really rude people. Labcorp deals with these guys all day long cut them some slack. Dont like it then dont go there!

They dont wash their hands and touch all kinds of dirty surfaces, then they touch the gloves to put them on. I asked that she wash her hands first, and she replied that they never do, nor were trained to. I think the CDC would disagree. Standard of care is to wash hands THEN put the gloves on, then wash upon removal. This place is pathetic. Management doesnt care.

Made an appointment for 9:45 was in and out quickly by 9:48. They where friendly and efficient.

I was a little nervous about going here because I have really bad veins that roll and disappear, or just stop flowing when stabbed. I read the reviews everyone left and I was dreading getting my blood drawn, but I had no choice since it was under my employers plan.I went in, there were no lines and it appeared only 1 person doing the admin. She took my information and asked that I sit down in the chair. Less than a minute later, the same woman came in, stuck me with a needle, first try, got my blood and I was out of there faster than I ever thought possible.So thankful as I had been dreading this all week.

Do not go to this lab!! My mom is a kidney transplant patient that has a standing order for bi-monthly labs that require fasting. Her medications depend on these results. Everyone who works there is rude and incompetent. My mom had to return home today with no labs taken because the rude front desk person couldnt find her standing order that is good until February. Why is this lab still open? Unfricken believable!!

Will never go to this location again. Horrible customer service, waiting an hour to be seen .. then when I get home I get a call asking if I could come back because they made an error and didn’t draw enough tubes of blood .Overheard two employees talking about lost specimen.

Ive been here several times and never had a bad experience. The staff is short on smiles and seems tired but they havent been rude.

Even though I had an appointment, after waiting for 20 minutes, I finally asked someone what was going on. Even though I did the electronic registration and checked the box on the sign in sheet, I still had to wait and the person at the counter was rude. Time to use a different lab.

This is not a friendly facility for the elderly. Bad customer service!!! It looks like some people dont like to work Saturdays.

I totally see why this place has 1 star reviews only. I went in, checked in, spent $80 and still a month and a half later have not heard back or got anything in the mail regarding my blood test. Now Im going to have to dispute this charge with my bank to get my wasted money back. I then called today and the lady to answer the phone transferred me and I waited on the phone for over 30min before hanging up. Have you seen their waiting room? No one is ever there, no reason I should be on hold for 30 minutes.I only spent 15min there and it cost me $80 and I have nothing to show for it! Do not spend your money here, go to the other lab in town.

Horrible customer service as usual and now they have Express Check In machines that are manadatory but dont help with the morning wait. A woman asked the customer service lady for help and was refused help. A fellow customer had to help her.

Rude, long waits.....rudeHATE when they are the only place open

Worst place ever the staff is so rude and act so miserable pick a different profession if your unhappy.

Front desk extremely rude.

Disgusting service.

Rude and pushy