Window World of Portland is amazing! I contacted them during a stressful kitchen remodel and they were so helpful and kind. Robert came out promptly to quote the job, Mike was responsive during the entire process and the team ended up installing early — and I had a custom job in the middle of COVID with some serious product delays. They were professional and totally pulled through — I can’t recommend them enough!

We ordered 26 windows, including a French door.+ They are the cheapest you can find.+ The quality is as good as most of the other companies around. We asked to 5 other companies, 4 had comparable products.- As announced by the sale personne, delays are usually 10 to 12 weeks, but they know they are often in late, and its what happened. But it was covid time...- Most windows didnt have the proper dimensions. See pictures where you can see the light coming from outside.- They had to come back because 3 windows could not open properly, they fixed them, but one is still problematic.- They asked a contractor to install the windows, whom misplaced screws so NONE of the sliding windows could fully open. They sent someone to fix them all, and now everything is fine, but clearly the contractor was not good enough.- The French door was just the most expensive and... a complete DISASTER. Look at the pictures.----- Right part of the frame was not properly installed, so now there is a HUGE gap in the middle that I cannot fill up despite my attempts. See pictures. During winter you can feel the cold air coming in. Without the filling, you can simply see outside.----- They didnt put any insulation underneath the door, so we could feel the air on our feet, and I had to add expansible foam (see picture)----- They didnt cover the frame sides, so I can see the fixations. I had to add white silicon myself.I contacted the company in October for the French door issues. They told me they would do something about it.I contacted them again one month later, they apologize and told me that they thought they had pass the information to the person in charge. It was in November, we are now in February, still radio silence.[Edit] Less than 24 hours after this post I was contacted. They apologized for the situation, and apparently the person in charge of our installation was fired (for the obvious reasons listed above) and they just didnt know about us.During the following 48 hours, two teams stopped by to reinstall the French door and fix the window. The French door is much better now, the gap between the door being now normal the cold air does not get in, and they also made the finish around with white silicone.

We are so happy with our choice. Our windows and doors look amazing! It took a long time (no fault to window world), but well worth the wait. Mike and Justin are the dream team. Beautiful work, we hardly have to do any touch ups to the paint on the frame, they left the house spotless. We’re just thrilled. Highly HIGHLY recommend.

I am so disappointed in window worlds service and products. I honestly don’t know if I have had worse customer service before. I am really sad to be writing this as this was a pretty big purchase for us and we put in a lot of time and thought into it. We got all new windows with window world installed in our house. After the fact, less than a year after install more than half of our locks on our windows. I would say almost all of them do not work so we can’t actually lock our brand new windows. One of our windows was installed very crooked. I emailed Robert who helped us get our windows about the locking issue. I had to email quite a few times. I was then told he was following up with the service department. My husband then got a call about a guy coming out to look at the windows at 9am. Appointment time came and went and no one showed up. My husband tried calling the number he got the call from the appointment guy on and no response. It has no been over a month with no response from Robert. I have emailed him 7 plus times since then. I don’t understand how a company can just ignore clients like this. I have been more than patient in waiting for any kind of response and at this point I am pretty upset. I would not recommend using window world as it seems like they just care about closing the deal and will ignore you after that.

Our non-standard sliding patio door track collapsed and we needed an immediate fix/replacement. I called Window World to see if they might have something that would work. Unfortunately, they didnt, but spent time with me brainstorming ideas to fix and giving me names of other door places to try. Anyplace that cant help me, but still makes the effort to help, gets 5 stars in my book. Next time Im in need of doors or windows, Window World will be my first call.

I just received service from David and his co-worker and I am very happy with the service. They communicated very well, were professional, timely, and made quick work of a repair. Highly recommended!

I ordered my Windows in March and were installed in September. Some of the delay can be attributed to the pandemic (not a problem), but six months with no communicative? I texted my sales guy, and he quickly responded that he’ll look into it, but I never heard back from him (Robert).In the end, they missed installing privacy windows in the bathroom which I paid extra for and the trim kits for the three largest windows were not the correct color. Their solution to fix the trim kit was a can of spray paint from Home Depot. I was happy about the color match, but have my doubts on durability in the long run.I really can’t say enough good things about the installation crew. They were extremely hard workers, clean, and polite. I was also happy with the quality of their work.If someone from Window World sees this, can you help me get the privacy windows that I ordered?Very soon after I posted this review someone from Window World contacted us and said that they could be out ASAP to switch out the clear windows for privacy glass as we originally ordered. The person who came out to do the job was extremely apologetic (no BS or excuses) and very helpful. Something else worth mentioning is that since posting the review we noticed that one of the windows that is supposed to be removable for cleaning and such, a feature that you pay extra for, is not removable. We mentioned this to the person that came out last and he admitted its been an issue and that there is a fix (cutting out pieces of the frame) but that he didnt have the correct tools to do it that day. He said someone else would come out to remedy it....lets see if that actually will happen.

Ordered window 2-26-21 was told 9-12 weeks until install. At week 9 I called to see if there was an update on installation time. I was told my windows were in the warehouse and was waiting to populate. Was told today 5-27-21 my windows will arrive July 7th and should be installed a week later. I was told I cannot get a refund after 72 hours. May need to file a lawsuit.

Bill was extremely helpful in making informed decisions on the three projects that I had for my windows. I worked with him over a year ago for my garage windows. Very gratifying to work with him again.

My husband and I had a great experience working with Window World of Portland. We worked specifically with Robert and he was so kind and communicative. We were very happy with the men who did our work, they were finished in just 7 business days and were respectful. 10/10 would recommend Window World of Portland.

We had new windows put on our house on Wednesday, May 20, 2020. I worked with Bill Harte on our project on April 16, 2020, and he was very professional. Due to the Pandemic, I felt that he gave us a very reasonable time frame on when we would actually get our new windows installed. He stated that we would most likely see a turnaround time of 8-12 weeks because of potential shutdowns in their factories. We actually ended up getting our call on our new windows 4-weeks later and they were installed the next week! They scheduled 2 days (Wednesday and Thursday) for the window installation and the installers ended up getting all of our windows replaced in 1 day.We are extremely pleased with the look of our windows and are very happy with the entire Window World team. Bill was great and gave us realistic expectations, the office staff was very friendly, and the installers were quick, efficient and very nice. You also cannot beat the price of these windows. We had another quote from Windows by Anderson and it was astronomical ($30,000 but with discounts it could be yours for $24,000.) for the number of windows we needed. Window World was much more affordable ($6,325!!!) for just as good of quality windows as Anderson.Our windows are beautiful and we could not be happier with them! I highly recommend working with Window World.

Fast affordable and professional. Had my house and detached garage re-sided. Looks great and done quickly.

Our church building was built in 1957 and all the windows were in need of updating for convenient operation, weatherization and appearance. After some research and other bids, we decided on Window World of Portland, Or.The staff at WW were top notch from sales personal, receptionist, project manager to the installation crew. They delivered quality products, reasonable pricing, fast and clean installation. Some minor issues were noted by us, and after WW was notified they responded within 24hrs. and satisfied our needs.Very satisfied.

Window World does quality work at a great price. They were very easy to work with on window replacement of a small apartment complex where you have to deal with multiple tenants and scheduling. I would definitely recommend!

Professional and accommodating. I have used them in another state on several apartments I owned and had a great experience.

Love-Love-Love! I couldnt have had a better experience. I had an almost immediate consultation set up with Robert for siding. He was super helpful and friendly. Window World was my 4th bid and I am glad I took my time and got more quotes. They came in at almost the same price as my other bids, but it included Colored hardi-plank, new Fascia boards and new gutters. I was also pleasantly surprised that they also replace garage doors. I was able to get this done at the same time.My biggest surprise was how much the owner manages his work sites. He was there to check on the progress regularly and even came by to check on the garage door install. He went above and beyond by taking pictures of my poor;y installed Home Depot windows. He sent me the pictures and what I needed to tell them was done incorrectly. Fingers crossed that Home Depot honors their warranty and comes out to fix the installation problems.Thank you John for all of your help!

We just had new insulated windows installed by Window World Of Portland. We were really happy with the process, from the sales person to the installation. The office was eager to help with any concerns we had, and the installation team was great. The installers were extremely detailed, clean and did amazing work. The best part was the quality of the windows and the best price of all the quotes we had. We would highly recommend them to anyone looking for new insulated windows.

I am so impressed with the service Window World of Portland and Sam provided. They are professional experienced glass guys. Window World of Portland organized a window fix on a weekend with less than 24 hours notice. Words cant express how much their help helped me out. Thank you so much!!!

I’ve had them do windows for me in the past and thought I’d use them again for back patio door after all my bids they were almost half of the competition. They came when the said they would did a great job and cleaned up everything after they left, the crew that cane to my house were great we talked football while they worked an absolute great experience thanks window world.

Had windows installed a couple weeks ago and Im loving them. Huge improvement aesthetically and cuts down on outside noise.Office staff was pleasant and my representative very knowledgable. Really surprised how fast and efficient the crew was on the install. Price was reasonable and would recommend Window World to friends.

I ordered my windows and had them installed within 6 weeks. The office staff was on the ball, polite and professional. The installers were amazing. They had my 9 windows installed everything cleaned up in 4 hours. I would use them again in my next home.

I had all the windows in my home replaced ... a total of 8 windows. Yanek showed me several samples and suggested a couple. He came out a couple of times to the house to make sure everything was OK. He handled the permit and ordered the windows. About a month later, the windows were installed. The installers came on time and was very professional. It was all done in a day. The windows look absolutely wonderful. Would I suggest Window World of Portland to family and friends? 100% Yes!!!

Windows world did a fine job installing new energy efficient windows on a rental apartment complex for me. The windows look great, the tenants are pleased and hearing bills are lower. The team at Windows World, Portland were great. Always responsive to phone calls. Their bud was the best one but service didnt lack anything. Ill definitely recommend Windows World Portland to friends and colleagues!

We were overall very happy with our Window World experience - great windows reasonably priced, installed efficiently and carefully, and a great lifetime warranty. Our only complaint is that the original salesperson told us windows would be delivered in 6 weeks or so....which already felt like a long time since it meant we wouldnt have screens until June. In the end, the windows didnt arrive for nearly 3 months, and the installation wasnt completed until July 20th. This is the only reason we give them 4 stars instead of 5 - the windows and installers were/are great!

Read Judy’s comment below and too many other issues that i don’t want to get into. Save yourself time and lots of headache. Henderson & Daughter will do the job just right, I just wish i paid a few bucks more for all around quality and professionalism. In the end, you do get what you pay for. Never again!

Window World gave us the best bit on price. The work they have done for us was great. Crewmen were courteously and kind. We had to wait for 4 months to have the work done (they said it was manufacturing behind schedule) but it worth it. I gave them 5 Stars for the work and price.

Though the wait time for the install was longer than I wanted..the crew that came out where very polite and friendly, they did an awesome job!! I love my glass sliding doors! Thank you!

This is the third time we have used Window World to replace windows in our homes. The prices are the best available. Their window quality is excellent. Their installers are true professionals. I would use them again and we have suggested Window World for friends and family!

Great experience and great quality windows at a great price. Everyone was friendly and helpful the receptionist, the salesman and the installers. I couldnt be happier, its the best update Ive done to my house.

If you are looking for craftsman quality at affordable prices, these are your guys. Awesome window package just done very professionally and promptly...Thank you!

Ive used window world twice now and this last time will be the last! Had new windows put in and they didnt bother cleaning the windows before they left. There were hand prints and sticker marks on the windows. I had to repaint the siding due to damage and stains. There were utility knife cuts on our tub too. They did their best to buff them out after we complained though.

I really have had a wonderful experience with Window World. The windows look a cut above and the install was a breeze. Their customer service is fast and super friendly.

The initial salesman they sent was vague, unprepared and seemed to lose interest when I needed time to consider other options. However, the office person I worked with was very resposive, and the guys who did the install were incredibly efficient and very courteous. Ive very happy with the final product.

Not happy......we contacted them MONTHS ago and paid a $2500.00 deposit. We were first told that they would be installed in January....we are still waiting. I have not heard a word from them about an installation date. I just called and they told me that they MAY have an update by next Tuesday. REALLY!??!?! It is March 15.

As representative for my church, I contracted with Window World to replace 17 windows in our church building. Their price was competitive, and I liked the fact they were local, as opposed to a big box store. Our project was not simple, it included 10 windows located in our sanctuary that were enormous. The crew took it in stride. Each day they would move the pews in order to access the window area, and then replaced the pew as needed. (Other installers had told me we would have to have the pews moved out of the way before they would install.) Jeremy, the lead man on the job, was courteous, professional, and a true problem solver.Part way into our project, I became aware there were those in our congregation who were very unhappy about the replacement of one particular window. It was comprised of five panels, three of which were stained glass and dedicated as a memorium. The window was old and highly inefficient. The replacement window had been ordered and paid for. I shared my problem with Jeremy, who in turn suggested I call the owner, John. John responded by calling Jeremy and instructed him to carefully remove the window, separate the three stained glass panels, frame them and, after installing the new window, place the panels safely back inside the new encasement.Jeremy undertook the project with great respect and care. The finished product is a work of art. Those who were concerned about the window being relegated to a storeroom are now delighted to not only have the stained glass returned, but in knowing the glass is preserved and protected for many years to come. I need to add, Window World did this as a gift to our congregation. We were not charged for this precious and delicate service.We love our new windows! And I cant say enough nice things about this company. Professional, knowledgeable, caring. I highly recommend their product and service.

Very professional, courteous, quiet installers. LOVE my new windows!

All discussions and coordination of putting in the egress window were professional and on time and completed at a very reasonable cost.Im glad I found Window World!

We appreciated the excellent workmanship and James Hardie quality products we highly recommend for overall cost and warranty.

This was the second time I have used Window World. The price, install and service was no match. I installed 16 windows in all with two thermu tru doors, which were really nice quality! There was a couple little errors with one door and window, but it was all taken care of with no problem! Everything looks great and I can feel the difference inside summer and winter, with my heating and cooling bill being cheaper! Thx

The project included removing the original siding on my entire house, and replacing with Hardie Color Plus siding, which is painted at the factory. They also painted trim and my garage door to match. They custom fabricated decorative trim onto two gables. Also, they replaced a french door & transom with a very high quality french door, improving the look inside and out.Window World impressed me from my initial quotation through job completion. When I called for a bid, they came to my home the next day and their very knowledgeable salesman gave me a very accurate quote immediately. Their price was very reasonable, and I visited several homes with their siding work. I also called James Hardie to ensure their installers were high quality. Window World recommended Hardie Color Plus siding, which turned out to be an amazing product in appearance, and it has an excellent warranty. Window World of Portland’s co-owner,John Rouse, visited regularly and had Hardie reps visit the job in each phase, and they used the highest quality materials. They also installed with meticulous care and craftsmanship. I have curved windows and I was amazed at how they cut Hardie Trim and Siding to fit perfectly.The installers were extremely helpful, minimizing interference to our home & garage throughout. They cleaned up at the end of each day and tarped materials to prevent them from damage. I didnt have any problems but I did have questions and concerns, and the owner of the company gave me his cell phone and immediately responded and acted on all my questions and requests immediately. I have already recommend Window World of Portland for siding and doors to my friends. For a company named Window World, they certainly do a outstanding job on siding and doors.Window World is a franchise, which is an advantage because they can negotiate low prices on materials from manufacturers. However, your experience may vary depending on your franchisee. This experience reflects Window World of Portland, and in particular, the professionalism of its co-owner John Rouse.

Amazing service, amazing price!

Delicious