Had high hopes after seeing this company preform some work. John came out and surveyed the work I had taking out two large firs and gave me a bid. After reviewing and accepting ,still had high hopes. Two possible dates were set by John in our initial phone conversation and I asked for a call to verify date when he knew better so that I could call the utility and have them remove my electrical service to facilitate ease of tree coming down. Well ,after that feel like a ghosted date, a week of calls and texts not returned I manage to get a hold of John to have him feign surprise there’s a service I need to have removed for him and he asks to call me back but says he wants to come a day early and trim branches before the crane comes to remove the main trunk. Foolishly I agree to a call back and again ask for a firm date and I’ll have the power company there for their 10 minutes of work to cut my service. Low and behold 6 days of numerous calls and texts and one email Tanya finally emails and says the job is more complicated than thought at the price they quoted and they weren’t aware of a power line that was in the way. Good luck with another contractor is her sign off.

John from NW Tree Work was referred to me by my neighbor. When he came to provide an estimate to trim our giant ash tree, I approved and he said he would contact me to set up scheduling. I amazed when they could do the job only a few days later. Very professional! They climb without spike shoes, so no damage to the trunk. They were also able to cut some of the further out branches, reducing weight without removing whole limbs. Theyll be my go-to tree service for the life of that tree.

I contacted NW Tree Works for to bid pruning some fruit trees. I do not live at the property currently, so I went specifically for the appointment. After waiting 10 minutes past the scheduled time I called. They informed me that they were running late, but would be there shortly. 10 minutes later I received a phone call asking for my address and that he would arrive in 20 minutes. 30 minutes later (almost 1 hour after the scheduled appointment) he arrived. We have a quick conversation and he says it would be $500. I said that sounded great, could he email the bid? He said that wouldnt be a problem, that he would write it up and send the $500 bid over. I said I had a couple more bids the next day and would let him know shortly. He said okay, and left.I following day I had not received the bid via email, so I followed up. Late in the evening I receive an email of a bid for $775. I contacted him asking why he sent a $775 bid, when we had discussed $500. He said, That was a do it now price and you said you were getting more bids so I itemized it for you to compare prices. I responded, Thats confusing. You did not mention anything like that when you came out. You never said when you were available. He has not responded.I get the sales tactic of a buy-it now price. However, that was not what was communicated. It was very rude, extremely frustrating and unprofessional.

I had a great experience with John and his team from NW Tree Work. I had a large tree choked with ivy in my backyard. I received quotes from 4 local contractors, and Johns quote was only a little more than the least expensive quote which was offered under pressure only if I book this week. Further, his level of knowledge and competence was extremely clear from the way he assessed the job and provided the quote. His team was very respectful and efficient - they navigated my narrow lot and protected my siding with plywood. They encountered unexpected circumstances - a neighbors dead tree was dangerously leaning on mine. They helped me manage communication with my neighbor, and were up front about what to expect. Even with the added work, the job was completed in less time than expected, and they left my yard clean. Overall, I was extremely pleased with the experience and will recommend their services in the future.

I am a returning customer. Last year they pruned my fruit trees and now came back for a larger job. Very knowledgeable and great at what they do. A company you can trust.

John did a great job pruning our dogwood tree! It looks so much better and he gave us good advice on how to keep it healthy. He was thorough and efficient. He came out to give us an estimate and he ended up calling shortly after he left saying he could get it done that same day which was awesome! We would highly recommend NW tree works.

Amazing work! Clearly a very skilled crew. I really appreciated the attention to detail and consistent communication throughout the process. Especially impressed by the TLC given to each tree!!

Im absolutely delighted to have found NW Tree Work. We received first-class service from Remy and his team, helping us find the best solution to deal with a large tree in our yard and work with PG&E to address power-line and safety concerns. We will DEFINITELY be working with Remy again, and I will be recommending NW Tree Work to anyone who mentions a tree issue.

I called and communicated with the owner and owners wife a few times and within days a very professional team came out and got to work on my medium sized tree that was leaning precariously near power lines and my roof! By noon the tree was denuded and branches were thru the chipper. Another team showed up for the stump grinding and did split the larger pieces into fire wood size logs for my fireplace! Everything was cleaned up and neat when they left. I am really blown away how quick and professional the whole team was and how just everyone from A to Z was great I thought the price was very good too considering the training it takes to do this type of work. My neighbors are interested in getting trees tamed now and I would totally recommend this place to anyone!

Knowledgeable, trusted and reliable. #1 tree company in town!

This contractor gave me a quote, a negotiated flat dollar amount, for the work I had requested. I hired this company thru Thumbtack. This was my project request: There are multiple trees along the north side of my property line. I want all the branches and limbs that hang over to my side cut back. This was the job description on the estimate: All trees along the north property line will have limbs pruned up and away from property line for maintenance.Communication was good until the day of work, cleanup was complete on site following the work.When I got home from work and they had already left there were at least 30 of cherry and oak branches still hanging over my deck and back yard, which was the main reason I had hired them to do the work. When I inquired about this I was told that city codes prevented them from cutting to the top and their job was done. Questions about this resulted with arms thrown in the air with the owner saying, I dont know what else to say, you hired a Certified Arborist that knows how to do the work, and met with the Master Arborist on site today followed by a gracious offer to work with me and my neighbor to remove the trees in the future. He also said he had worked x amount of hours at $x/hr and I got more than what I paid for. The quote he provided me was for the JOB not for hourly work.I have no problem with laws and codes. What I do have a problem with is not communicating this to the me or discussing this BEFORE agreeing on a price when what I wanted was in violation of the rules. (The Master Arborist owner was the one who wrote the quote, BTW). This was NEVER discussed until AFTER they had come and gone and I had noted the obvious omission of work I had requested which THEY HAD QUOTED in their bid to perform.Since what I wanted was never completed per code I may have opted to not have the work done until addressing the issue with the City so I could actually get what I wanted done. But they never gave me that chance.Wouldnt hire again. Buyer Beware!

Great service at a better price

Fantastic people