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Boost Mobile
10120 NE Sandy Blvd, Portland, OR 97220, United States
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Ro
Review №1

They ripped me off by use of debit card for over web.

Jo
Review №2

Best Customer service never. Way to help a guy out! you go bro.

Je
Review №3

A pretty good place to get a good value on a phone!

Bo
Review №4

Very good customer service 👍

Wy
Review №5

My service has had only minor hiccups, which is awesome. Definitely a good company in that respect, and I’m happy with the pricing as well. This particular store (Sandy & 101st) is where I have my only issues with boost. Twice now, I’ve been signed up for the supposedly optional phone insurance without my permission. The first was when we switched over to boost from metro, and the rep explained the insurance to us. I explained to him very clearly I didn’t want it, and he said okay, only for us to find out on our first bill that we were charged an extra 14$ for it anyway. The situation was easily resolved though Boost’s customer service line. However we recently went back to pick up a new phone, and this time we were once again signed up for the insurance, despite not even being asked this time. It’s easy enough to call and cancel. But it feels straight up predatory if you ask me. I work for a company where you ALWAYS get permission from your customer before starting a service that costs them more money. And it seems that Boost, or at least this particular store, doesn’t hold themselves to the same standard.

Se
Review №6

Dealt with unhelpful customer service on phone for 2 hours, one hour with apple and another hour with different reps on phone. I couldnt move forward without physically having another phone for them to diagnose why my iphone wasnt working. Went in and explained to a young guy about whats going on. He was able to call customer service himself and spend the hour going through with them on diagnosing my phone and getting my phone working again. He never dealt with a situation like that but spent time helping me and other customers when he was the only worker on the floor. Very helpful young guy, didnt get his name but he was calm and helpful.

Ad
Review №7

Just have to say the team here really knows what they are doing. They go above and beyond to help me everytime I need help. I have never had a wireless store treat me like they do. Compared to the other carriers out there, they are amazing. Adrian is always amazing and greets me with a smile every time I walk through the door. 100 % satisfied!

ke
Review №8

I recommend this store to everyone. Adrian always helps me with all my phone needs and issues. The service is amazing too. $50 for unlimited data.. nobody else beats that!

Ne
Review №9

The people here were very polite and professional. They even took the time to transfer all my data from my old phone, to my new phone so Id have less to re-download. With them being so close to my home, I will definitely be back when it is time to upgrade my phone next time.

De
Review №10

I cracked my old phone so I came in to replace it. Superb customer from Adrian. He helped me pick out a nicer and better phone. Highly recommended.

He
Review №11

Thanks to Adrian for getting me what i wanted when i had no clue what i wanted. Very knowledgeable and polite. Great customer service and options. Left with a new phone and happy.

Al
Review №12

My husband and I love this store! The staff here is always happy to help us out with anything. Adrian set me up on an awesome new phone today. Highly recommended.

Re
Review №13

I went in to boost the other day and Zach welcomed me so politely and I felt comfortable right away. He is honestly such a good helper and answered every single question I had right off the bat. He is such a great employee and Im grateful I ran into him!!

Ad
Review №14

I wish i switched over sooner! Got a free LG phone, Zach showed me cool ways to save money on my monthly bill. I pay 40 dollars for truly unlimited HIGH speed data!(and 8GB of hot spot) No other company can beat BOOST. Thank you Zach for a very fast and easy experience!

Da
Review №15

Its a nice places to get your cell phone

Ma
Review №16

Awesome customer service from Adrian. Not only did he recommend me an amazing new phone, but helped me transfer all my contacts and photos too. Thanks again!

Ly
Review №17

Everytime I come into this location the staff is always super helpful and very friendly.

eu
Review №18

Adrian was so helpful today in setting up my phone replacement. He even went out of his way to make sure my contacts will always be backed up. I recommend this store to anyone

Fl
Review №19

Amazing staff at this store. I always receive great customer service. Thank you Adrian for your help today!

Ja
Review №20

Best pre paid company hands down. went into the sandy store Zach did not beat around the bush at all. He gave me out the door prices and what i would be looking at paying every month. I have had boost for about 4 months now and my bill has not changed! no late fees no BS

Fr
Review №21

Today I went into boost mobile very upset about my plan. But as soon as I talked to one of there employees my day went from night to day. A very nice guy named Zach helped me out so much and got what I needed. If it wasnt for him I wouldnt be this happy with my plan. Hes the type that knows what hes talking about, so if you go to boost mobile I recommend you to talk to Zach! Hes A1

ka
Review №22

This boost mobile is the best in town! Elias helped me get the best phone option. I decided to get a iphone because of him thanks!

Sa
Review №23

Amazing customer service from Adrian today. Thank you for setting up my new LG phone. Really enjoying it!

Je
Review №24

The sales girl was quite helpful and really answered all my questions

Pa
Review №25

It was very nice going into the sandy Boost mobile. Its a very big store they have almost all the phones. Zach was very nice and he knows what he talking up!

An
Review №26

Jocelyn was great with with helping me pass over all of my pictures over to my SD card. It was a long process but she was wonderful.

Re
Review №27

Great service by Adrian. I always love coming to this store because of him. Long time Boost Mobile customer here :-)

Le
Review №28

Grate service

PM
Review №29

I have been meaning to write and say how much Zach has helped me since I got my service a few months ago! I had some glitches with my work application on my phone and he helped me sort that out and a space/photo saving issue. Also recently when it became clear the phone I had could not handle my work load I was putting on it, I was ready to upgrade! I thought I wanted one phone and then Zach pointed me in the right direction for a phone lower priced and better suiting my needs anyway! YeS! I am so glad we chose Boost when we decided to leave our other price gouging service provider....THANKS ZACH!!!

Eu
Review №30

Excellent customer service from Adrian. Set up 3 lines for my family and were all enjoying the service!

Ju
Review №31

Thanks for all your help today Adrian. Really liking my new Galaxy S8!

ty
Review №32

Adrian is the best. Always helps me out with all my phone needs. Long time customer here.

Sc
Review №33

Always a pleasure coming to this store. Adrian set me up with a much better phome and switched everything for me

Da
Review №34

Awesome service! Gave me exactly what I wanted with no pressure at all. Definitely the best store in the city!

Me
Review №35

Adrian you’re always so helpful. Enjoying my new iPhone 7 too!

Mo
Review №36

Thank you for the great customer service. Always a pleasure doing business at this store

Ju
Review №37

Adrian is a life saver. I was locked out of my phone but he was able to help me with this issue. Great customer service and thats why I keep coming here.

Qu
Review №38

Zach was very nice I bought a new Samsung Galaxy j3 for a very good price. Zach transferred all my info from my old phone to my new phone. Very nice young man.

Da
Review №39

Adrian gave me a good deal on my new phone. I appreciated all his help today.

Me
Review №40

Went in to get a deal since i lost my phone with cricket and got a free LG phone. Miriam was kindly enough to help me get through customer service and get my account number. Thank you for your service!

Ma
Review №41

I ts not in handicap accessible there isnt a ramp..

Th
Review №42

The staff here, especially Adrian and Elias, are always helpful. Great customer service.

Sc
Review №43

RIP OFF WARNING their 5 star reviews are FAKE! They are all their 1st review...decided to switch from metro to boost with a promo free lg stylo 4 big mistake. We spent $144.00 for 2 lines unlimited and 2 lg stylo 4 phones. When we got home (i live 2 blocks from the Sandy Blvd store) we instantly knew it wasnt going to work no service with boost when i had service with metro. I have wifi and then i noticed the lg stylo 4 was not performing anywhere near the speed of my out dated z max. The stylo 4 had great processor and ram specs well guess what? BOOST USES CHOPPED DOWN SLOWER VERSIONS!!! The phone failed every bench marker test for processor speed and ram. This is FRAUD to not inform the customer. We decided to return and and get a refund as my receipt clearly states i have 7DAYS to get a refund. When we walked in the young hispanic sales rep named Elisio saw the boost bag and yelled angerly accross the room What can I do for you guys!? I said i wanted a refund because i dont have service where i live. He said THERE ARE NO REFUNDS AT THIS STORE?! I said what? He said YOU HAVE 5 MINUTES TO CHANGE YOUR MIND ONCE YOU HAVE PORTED YOUR # OVER I said where does it say this in writing in your store he said IT DOSENT HAVE TO i couldnt belive the instantant hard angry attitude the employee Elisio took with us like a hardened 2 faced scamer GTH Elisio! YOU HAVE BEEN WARNED

al
Review №44

Today i went to boost mobile to upgrade and Elias young guy helped me get a nice phone and got all my information from one phone to another. Great expierce.

jo
Review №45

Best boost in town, Elias helped me port over from cricket. Great customer service.

Ka
Review №46

Great customer service from Elias. Always willing to help me and other customers with everything.

Ro
Review №47

Adrian is such wonderful help. Will come to this store many times again

Me
Review №48

Awesome customer service from Adrian. The rest of the staff are great too

Am
Review №49

I have been coming to this store for years because of great customer service from Adrian and the rest of the staff. I recommend to everyone!

Do
Review №50

Long time customer here. I only go to this store for all my phone needs. Adrian is the best.

Ju
Review №51

The young lady that works here is very helpful. She always fixes my phone issues! Thank you Miriam

An
Review №52

Miriam provided great customer service. She was able to solve all of my issues and get my phone up and running. Thanks!

Ge
Review №53

Zach is very helpful! Best customer service i have experienced in a long time

Li
Review №54

Zach was very helpful he fixed my phone and updated me on some new phones I could get. He is the guy to go to for your cell phone needs.

Ma
Review №55

Enjoying my service with Boost Mobile. Very happy with it. Thank you Elias and Yeir.

Bo
Review №56

Thank you for the great customer service Adrian. Enjoying my new Samsung phone

Ju
Review №57

Switched over from MetroPCS and Im glad I did. Enjoying my Boost Mobile service and new iPhone 6. Thank you Adrian.

Jo
Review №58

Elias convinced me to switch over from Metro PCS and I have no regrets

Pa
Review №59

Thank you for a good deal on my new Samsung. Youre the best, Adrian.

El
Review №60

Awesome customer service from Adrián. Much better than MetroPCS

Ed
Review №61

Long time Boost Mobile customer. First time at this store and the customer service from Adrian was amazing. Ill keep coming here for now on!

Ji
Review №62

Really enjoying my new LG X Power phone and now I have unlimited data, which I never had with Cricket. Thank you Boost Mobile!

Lo
Review №63

Very nice. He helped me with my phone even though I dont have Boost. I know where im going to switch to when my bills due. Thanks Zach

M
Review №64

Great experience always coming here. Adrian and Elias are awesome.

Ch
Review №65

Really helped me out, getting a plan set up for my daughter. Very friendly customer service folks. :-)

Ro
Review №66

Excellent customer service from Adrian today. I really appreciate all his help!

Ge
Review №67

Thank you Adrian for all your help with my phone today. I greatly appreciate it and recommend this store to all customers!

Be
Review №68

Switched over to Boost Mobile from MetroPCS; $50 for truly unlimited data is best deal in the country. Awesome service from Adrian too!

De
Review №69

Yeir and Elias are awesome. Great customer service as always.

Co
Review №70

Yes the customer service I received here or just remarkable that I really really appreciate it and thats why Im going to stay witt them and the customer service I received was from Zack and Adrian from the sandy blvd branch Portland Oregon so thank you guys thank you great customer service

Li
Review №71

Great service from Zach today. Really loving my brand new LG Stylo 2 phone!

Li
Review №72

Thank you Adrian for your great service today. Really loving my new Samsung phone!

Ji
Review №73

Switched myself and my son over to Boost Mobile from Cricket and I cant believe its only $80 per month for 2 lines with unlimited data. Adrian was so helpful in setting up our new phones too!

Al
Review №74

Great help. Directed us to best deal. Friendly. I will return .

Vi
Review №75

Zach was great, go to the boost mobile store you will walk out with a smile.

Ra
Review №76

Thank you for all your help today Adrian. Youre the best!

Jo
Review №77

Thank you for your great service today Adrian. We really love our new iPhone 6 Plus!

Le
Review №78

Great service from Adriann.Thank you for setting up my Pandora account.

Ke
Review №79

I always enjoy coming to this store. Great customer service by Adrian!

Ce
Review №80

Adrian is a very nice employee. Ill keep coming back here again

Ro
Review №81

Adrian always helps me out with all my phone needs. I recommend this store to everyone!

vi
Review №82

Great customer service from Yeir and Adrian. I always come to this store for any issues.

Gi
Review №83

I dont think theres a better boost mobile in town! Elias and Yeir are always on top of things and the store always looks clean.

Mi
Review №84

Adrian is so great..very helpful..always going the extra mile..i appreciate him alot

Ti
Review №85

Junior gave me wonderful advice was patient definitely would recommend this store

De
Review №86

Zhieco is very nice he cleared up my phone and made it work a lot smoother.

Ha
Review №87

Great customer service I had trouble porting my number over but Elias was able to help me out.

Ma
Review №88

Thank you for your good customer service Adrian

br
Review №89

Zach S. is awesome and super knowledgeable. And very helpful

Za
Review №90

Boost mobile on sandy BLVD by far best mobile ive been to in portland! elias and the crew are amazing!

Es
Review №91

Very happy with my phone service and the help I always get from Adrian

Na
Review №92

Adrián here is awesome. He happily set up my new Gslaxy phone with all my stuff from my old phone. I recomend this store to everyone

Rj
Review №93

Best customer service Ive ever received, new phone service is great too!

pi
Review №94

Thank you for the great customer service as always Adrian!

Al
Review №95

Best pre paid service ever! Thank you zhieco for the great costumer service.

Ma
Review №96

Zach has some really good people skills and he is very helpfull when it comes to explajus something to a guy like me that just started getting into smart phones.

an
Review №97

Man! elias and adrian are always rocking this store is always clean with the best customer service. Only boost mobile store i go to.

Br
Review №98

The service i receive everytime i come here has been awsome.

Ra
Review №99

All the best. Great service by Adrian today

St
Review №100

Zhieco Sadiq was a life-saver! While visiting family from out-of-state I needed to pay my bill and my daughters bill. He was not only extremely helpful and friendly, he was able to save me money by adding her to a family plan, now she gets more data than before for less money. Make sure to ask for Zhieco, he will go above and beyond to make your boost experience a good one!

Information
23 Photos
100 Comments
4.9 Rating
  • Address:10120 NE Sandy Blvd, Portland, OR 97220, United States
  • Site:https://retail.boostmobile.com/1072?utm_source=google&utm_medium=lastmile&utm_campaign=0018000001LXE0YAAX
  • Phone:+1 503-408-3343
Categories
  • Telecommunications service provider
  • Cell phone store
Working hours
  • Monday:10am–7pm
  • Tuesday:10am–7pm
  • Wednesday:10am–7pm
  • Thursday:10am–7pm
  • Friday:10am–7pm
  • Saturday:10am–7pm
  • Sunday:11am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Quick visit:Yes
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