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Washman Car Wash Airport Way
11461 NE Holman St, Portland, OR 97220, United States
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B.
Review №1

Bought the 24.99 monthly pass, then realized they have no Washmans in Hillsboro. I will have to drive at least 12 miles every time I want to get my car washed. I will be canceling sooner than later, especially after the guy charged my card 29.99, after I told him that I just wanted the basic wash. To me this is the next best thing to fraud. Buyer beware, unless you live in the exact Portland city limits or Salem,, you do not want to buy this monthly pass.

BF
Review №2

As a wash it’s great. I’ve been coming here for years and ever since they switched to handing out cards instead of tickets, they screw you every time when there is one remaining and say you’re out. Today is the last time I will get played.

Mi
Review №3

Ive contacted the business several times through their website to inform them that they are charging extra for the Armor All tire shine, when you buy #3 The works but none ever dispenses. They have yet to refill the dispenser, refund me for several unperformed services or respond to any of my complaints.

Pe
Review №4

I drive a 7 ft high conversion van. I used their automated option - good service and excellent value.

Fi
Review №5

Removed the sticker a few weeks too early before the subscription ended by mistake. Even though I had proof I purchased the subscription and when it would end, they wouldn’t let me wash the car. Other than that not a bad experience. Also don’t come here if you need to vacuum your car. Very inconvenient location.

Ch
Review №6

You can get The works on your vehicle for $14.00. Some Washman s offer free vacuums. Sadly this one does not. I use this location when it is convenient. The Gresham location is my goto spot.Enjoy you sparkling ride.

Br
Review №7

Great wash, fast lines. Car always looks awesome when I roll through.

Ja
Review №8

They do a good job for a fair price life is good

Ku
Review №9

These guys were awesome! My truck was absolutely filly and they went out of their way to sweep the bed and get the baked on dirt of. I really appreciated how well they took care of my vehicle.Note I got the truck washed while my topper was getting painted. Hence the different color (and I got new wheels). Hard to believe It’s the same truck!

RL
Review №10

Quick, simple and friendly, just what I was looking for, and it did better on the rear of my ride than most of them have been doing lately. Ill be back, especially since the guy up on 162nd and stark doesnt want the business by how he treats people. Thats another review i decided not to post though so, just saying...

Jo
Review №11

Nothing to really comment on, its a drive through car wash. Possibility of damage to your vehicle is high.

Ro
Review №12

Great car wash and vacuum. Was fast and easy

Ri
Review №13

Great location with very friendly staff. Keeps my vehicle clean inside and out with vacuums on site.

sa
Review №14

This is honestly one of the worst washman locations, it honestly probably only does a lot of business because its so close to the airport and people need it before returning their rental cars.Its incredibly overpriced and none of the attendants are very helpful, most of it relies on automation.their vacuums are not very great and are incredibly expensive, they dont even have that grade of suction. I prefer the vacuums at almost any other wash place Ive been to.Not to mention the automated checkouts mess up, the two times that Ive tried to use them and went for the cheaper wash magically the mid-range to hire one got pressed instead.overall if you can visit a different location I suggest doing so.

Vl
Review №15

Good costumer service, fast car wash

Br
Review №16

Better clean than other car washes in the area. Trust me Ive tried them all.

Br
Review №17

Horrible. I hate this place. They can never seem to figure it out

Ro
Review №18

Car vacuums dont take coins, only $1 bills. They will exchange your change for bills however. 👍Good vacuums too, they really suck.( ͡° ͜ʖ ͡°)

Je
Review №19

You can get a sticker for unlimited washes for 6 months @ $150 if you know to ask for it. They dont advertise it and I believe they wont offer it to uber/taxi/etc drivers.

Da
Review №20

Great wash at an ok price. My car is jet black and shows dirt badly. But after a run through the wash man its all sparkly clean.

Ke
Review №21

Tammy was Instrumental , helping me take an item out out my pickup bed, due to the fact I’m in a a wheelchair. She was kind, courteous and VERY cheerful. VERY good customer service! She is an excellent employee who should be rewarded immensely.

St
Review №22

The attendant and wash were sparkling again...thanks

Mr
Review №23

The guys here are always doing their job. Their lot is small so using their vacuumes can be somewhat of a hassel.

Ce
Review №24

It is a good express car wash. I am a bit disappointed as most washmans offer a free vacuum. This one charges $2.

De
Review №25

Highly suggest the unlimited membership! You get quarterly rewards too!

Ch
Review №26

Sprapy all sides of the vehicle when we drive through..

jw
Review №27

My front bumper and grill area didn’t get cleaned

Ch
Review №28

Worst washman location, they don’t ever have soap on the machine.

Da
Review №29

Saved my butt thanx for being there

Ti
Review №30

I have never taken my truck through the car wash before so I was unaware that everything needed to be out of the bed of the truck. The guys there went out of theIr way to help me unload my bed and put it in the cab. These days it’s a breath of fresh air to see hard workers that go the extra mile! Thank you!

Mi
Review №31

This is really somebodys wet dream of a car wash coming alive in real life and it really is that way. its not the best way to vacuum your car cuz they do have two small places to do that but its still a very cool place to go in and get your car washed and it looks nice afterwards

De
Review №32

Paid $14 for top wash and armorall the tires. Once I could get out to check out how it looked the tires didnt look any different. No happy.

Ha
Review №33

My favorite one to go to by far!

Ed
Review №34

I dont have a car but I walked by frequently and I just love the area from what I can see they have pretty good business

Li
Review №35

Always a fun experience and my truck sparkles

Mo
Review №36

The guy working on 7/5 at 8:15pm was absolutely awesome and deserves a raise! Wish I had cash to tip but hope this reaches him because he did a fabulous job spraying the car down! Thanks!

Tr
Review №37

Car came out real clean. Seemed like a fast wash, but the results were good. Got all the dried on bugs off.

La
Review №38

The staff always goes above and beyond

Da
Review №39

$14.00 for the work

Ki
Review №40

Quick, clean and decent price.

Ma
Review №41

The workers could be a little more nice

Mi
Review №42

Wish that they would offer quick hand towel dry like the SE Broadway and MLK location

Ji
Review №43

Always smiling and great CustomerService!

Cl
Review №44

Its quick!

bo
Review №45

Car got pretty clean

Th
Review №46

The mundane becomes ethereal.

Ru
Review №47

Cleaned my sisters car really really good. I would give them $15

ni
Review №48

The billing department for monthly accounts is a scam and I spent way to much time getting them to handle my issues quickly and professionally if you do go here absolutely do not get there monthly plans they will scam you

La
Review №49

Car got very clean. Attendant sprays your car down first. They remove the Athena and tape the rear wiper down so that its not damaged too. Very expensive. Vacuum service is there also. Very impressive place. Nice and knowledgeable people work there. Highly recommended. Ill go back again.

Jo
Review №50

Excellent wash

Dl
Review №51

Nice place too small when it comes to vacuum

D
Review №52

I have been going there for years, as I have worked near the airport for over 15 years. Today I was told for the first time I couldnt go through in my truck because I had a hitch on it. Yet this same truck has been through this car wash at least 6 times in the last year. 2 of my previous trucks had been through this wash many times each with a hitch on them, and never one mention of an issue. Was always one of the better car washes, but will never be back. Poor customer service.

Ka
Review №53

Was very disappointed today going through the car wash weve been going for years there and this is the first time our vehicle was still dirty after the wash.

Fi
Review №54

Our car still came out dirty in some spots including the doors and the back windshield.

Sa
Review №55

They did a wonderful job! Car looks beautiful +

Ly
Review №56

Waited for an attendant longer than it wouldve taken to wash my car.

Ar
Review №57

Fast and good for rental cars. There is a 7/11 gas station across the airport road. Sometimes car rental companies will charge for car that are too dirty. Service was fast and smart, like taping down the rear wiper. Good courteous and helpful staff.

Br
Review №58

Never washing my car again! $12 and your car is spotless

Ni
Review №59

Would of had 5 stars but lacked the ability to vacuum your car with out other options of payment for machines

Ju
Review №60

I couldnt use the vacuum to clean my car.

Ch
Review №61

All I have to say is, wheres the vacuums?

Wi
Review №62

Great Burgers

Ai
Review №63

This location needs some work

Je
Review №64

They WASH your CAR? Can you believe it?

Br
Review №65

Good basic way which included a dry. Free vaccums

We
Review №66

Never had a problem here. No frills carwash. Drive in drive out, no one to dry car off when you leave.

Ti
Review №67

Pretty decent but not as thorough as the other full service where they wipe your car down after

Ma
Review №68

Not great, but not bad. Bonus star since I used a coupon.

Ch
Review №69

My Truck was not washed properly and then the two ladies yesterday was rude because I asked for a $1 refund for the vacuum machine. Overall experience awful and my trucks still not clean. Smh

Ju
Review №70

Really helpful personal

Iv
Review №71

Waste of money, leaves larges areas untouched

Mr
Review №72

January 16th I took my car to this location to get it cleaned for the first time as it is a brand new vehicle of only a month (keep this in mind for the remainder of the review). Only noticed about an hour or two later that my WHOLE car had horizontal scratches from the front to the back bumper and from the bottom to the top of the vehicle. I called this location and was told to come in to file a claim with the supervisor, I did, called their claim number and left a message.The next day I had still not heard anything from them and it was almost 2PM and what was weird is that as I called the second time, it went straight to voicemail (not even a single ring). After reading some of the reviews of this place prior to the second phone call I figured that the only way to get Chris (who deals with this stuff) to answer back, was to let them know that if I didnt get a call back in the next few days, I would be calling the Better Business Bureau - sure enough, a phone call within the hour.Now, here is how that lovely phone call went:- No type of sorry to hear about the issue or how can we help you instead, Chris told me that he looked (highly doubt that) over my claim and proceeded to tell me (without any evidence) that it could or could not have been the carwash- Next, after letting him know that it was a brand new vehicle and those scratches were only present AFTER the car wash I asked him How else would those scratches throughout my whole car have been done? to which he responded with Maybe it was caused by going through bushes. Bushes? What bushes would I have to go through to have scratches present on top of my door panel?At this point I had enough of his idiocy and had to ask him to present himself as an adult and professional because I have never heard such a lame excuse as that. Clearly, didnt read the claim that had it stated it was ALL OVER THE CAR.Save yourself the trouble and if you value your car, just wash it (I know I will from now on). More satisfaction knowing if any compliments come your way on the car, it was by your hands. Not to mention, saves you the trouble of dealing with any carwash and their I didnt do anything attitude.However, if you dont really car about your vehicle or its too old, then by all means, go the easy route (I know I did with my previous vehicle of 10 years).Honestly, I wouldnt even give them a 0, but an eviction notice

Ma
Review №73

We paid for the most expensive car wash that they offered and the attendant couldnt even be bothered to spray down the right side of our car. When we left our whole car was still dirty and looked as if it had not been washed at all. We went here because the location was convenient but we wont be returning.

Ke
Review №74

Always a good day to have a clean car, they get it done well from top to bottom(wheels). They have vacuums and assorted car items for cleaning too.Quick in and out and on you shiny way.

An
Review №75

Pulled in around opening. Only one person working. Took 10 minutes to get one car going before it was my turn. Large line of cars behind me. After I pull in and he starts spraying my car down, he notices my car has a hitch (not removable) and says he cant let me through. He then had everyone in line behind me back up so I could back out and leave. Hopefully whatever he sprayed on my car wont damage the paint without being washed off.

Ju
Review №76

Purchased the drive through works. When I got home I was not happy with the wash job. Not that places were missed but that it looked half washed. Ran my fingers over and you could see the mark in the haze left behind. I am only mile from this location so its not like dirt could build up before I got home.

Da
Review №77

This place is awesome. Has a 2 row car wash machine. This is the only car wash that will clean my good and not rip anything off my car. Pre-spray wash as well get the grime lose.

Sh
Review №78

BEWARE! LCD Scratched. Ive gone to these guys several times with no complaints. Always tip well too. I drive a brand new car with 9K miles on it. After getting the inside detailed I noticed a 4 inch scratch on LCD screen. Filed a claim with them, and got the response it was there before.

Tr
Review №79

Great car wash

Ev
Review №80

Good wash

Sh
Review №81

Awsome place to have your car washed, very professional attendants.

Tb
Review №82

ATTN ATTN !!! DO NOT BRING YOUR VAN OR TRUCK HERE. THEY WILL RIP YOU OFF!! THIS PLACE IS DIS-HONEST.They charge according to the SIZE of your vehicle. Small, Medium or large and have a measuring poll outside wash bay and inside wash bay. They advertise that up to 96 in is considered a MEDIUM vehicle and is charged $10.00. Well my van was under 96in as shown by measuring poll outside wash bay and inside bay as well but I was told by attendant that my van was considered a LARGE vehicle even tho van came in under 96in criteria. I was charged $15.00 to wash van while arguing with attendant that my van was under 96inch. The money is not the issue, its they are NOT being HONEST to there customers about how they are charging per your size of vehicle. WASHMAN set the size limitations and should follow thru on there charging when a certain vehicle meets that criteria. NOT A GOOD BUSINESS PRACTICE!!!!

Sh
Review №83

Good care wash - basic - to get nice wash & shine for the return of sun. I love watching the precision of washing, wiping and drying brushes.

Co
Review №84

Good precautions for protection from virus.

Ja
Review №85

It did the job!

Be
Review №86

This car wash always gets my car sparkling. Even with portland rain, a few weeks later, my car looks sleek.Thank you for having a good car wash. You are our go-to wash.

Ka
Review №87

I purchased one of there unlimited monthly passes last year, I recently had to have my windshield replaced and they would not replace my sticker. They said I would have to cancel my membership and resign up and that the new monthly membership price is $5.00 more per month. WAY TO GO WASHMAN way to take care of your customers.

me
Review №88

Friendly staff but a little spendy for getting your car somewhat clean.

We
Review №89

$12 for the top end wash that left dirt all over the edges of my windshield and windows. Very disappointed, Ill not be going back anytime soon for sure.

Sh
Review №90

Good price, quick service, high volume/ high traffic pleasant staff, easy to see from the road, good wash job, with options for detailing as well as more of a quick interior clean.

Jo
Review №91

Fast and friendly staff that cleans your car. Everyone giving this place 3 stars because it scratches or doesnt fully clean the back of your car Ive got a tip. Get outside and hand wash your car, the way youre supposed to do it. Youll learn to appreciate youre car and burn a few calories while youre at it

Ty
Review №92

A quick decent wash when you need it. Price is reasonable. Car comes out clean.

Ja
Review №93

Decent wash, but always miss spots on wheels.

Ti
Review №94

Do not waste your money here! I lost time at a credit card machine that doesnt work and it was the saddest express wash I have ever seen. I had to take my (not so dirty to begin with) vehicle to a different car wash to get the job done.

Jo
Review №95

Expensive and unfair pricing. I was given a voucher for the basic wash (8 dollars). I wanted to upgrade so I asked to pay the difference. I was told no the upgrade price is more than the difference in the two prices. To upgrade from an 8 dollar wash to a 10 dollar wash would be 3 more dollars. To upgrade to a 12 dollar wash would be 6 more dollars. Perhaps this is a new kind of math where the difference between 12 and 8 is 6. Perhaps I will go elsewhere.

Br
Review №96

Simple quick wash. No real expectations for a drive thru car wash. Ended up being pleasantly surprised by the quick service. Would definitely go back.

Ky
Review №97

Better car wash that others in the area. Price is a bit more but it is worth the value. In addition to the car wash, there is also a vacuum cleaner that is worth the $1

Am
Review №98

They make your carwash experience really really quick

Fa
Review №99

They do a good job.

Da
Review №100

For $39.99 a month you can get as many car washes as you want and its excellent service because it has every possible thing you can do to your car to help clean it perfectly

Information
27 Photos
100 Comments
3.9 Rating
  • Address:11461 NE Holman St, Portland, OR 97220, United States
  • Site:http://www.washmanusa.com/airportway.html
  • Phone:+1 503-255-9111
Categories
  • Car detailing service
  • Car wash
Working hours
  • Monday:6:45am–6:30pm
  • Tuesday:6:45am–6:30pm
  • Wednesday:6:45am–6:30pm
  • Thursday:6:45am–6:30pm
  • Friday:6:45am–6:30pm
  • Saturday:6:45am–6:30pm
  • Sunday:8am–6:30pm
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