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Madison Automotive
7820 N Lombard St, Portland, OR 97203, United States
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Madison Automotive

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Al
Review №1

Always happy when I leave my car here. A great, attentive team, and honest about their pricing. I’m so glad someone recommended me to this shop!

Ja
Review №2

My car was given back to me with all 5 lug bolts on one of the rear tires loose, 2 of them nearly falling off. It was making a new weird noise as I drove it home. When I called the shop to tell them about it, they told me it was probably just that being up on the lift brought out some new problem with the car. And did I want to bring it back in for them to check? This didnt sound quite right to me so I did a bit of reading and luckily discovered the loose lug bolts before taking it out on the highway. This could have resulted in a terrible accident if the wheel had fallen off while driving. Very sloppy basic safety to be sure to retighten the lug nuts when servicing a car. Sloppy and incompetent, dangerous work.

Co
Review №3

Kind friendly service appreciate their good work.

Tu
Review №4

Car died in the middle of an intersection bout noon and called Madison because Id had some good experiences with them before. They told me bout a cheap, fast, reliable and local tow guy that had my car down to Madison in less than a half hour.I left my car and they told me theyd call when theyd had time to look at it. Bout 3 pm I received a call from Madison telling me that the problem was to the alternator and battery that Id had them install two years prior on some routine maintenance. They had already taken the initiative, looked into and confirmed the warranties on both alternator and battery and replaced them. No charge to me. It was ready to be picked up if I needed it now.While they were replacing parts they had done a check of the rest of the car and found that the front breaks were wearing thin and asked if Id like em replaced. They told me they had already checked and had the break pads in stock and could have them replaced by 5 pm and quoted a very reasonable price. I said yes. Bout 430 I received another call saying the car was ready. When I picked it up there was relaxed conversation with no surprises.Madison is a just a no BS bunch of folks that fix what needs fixed efficiently and within the time and price they say.Theyve won my loyalty for all my automotive needs.

Ja
Review №5

Good service and quick.Took my car in for battery replacement. Unfortunately, that same morning, my car had been hit by catalytic converter thieves (luckily scared off by a neighbor before they could finish the job, but still extra cost to me).Not the mechanics fault but still frustrating.

Ge
Review №6

Great service....they put a rush on things so I could get my car back in time for work the next day

Da
Review №7

These guys have kept my 2003 Honda Element running like a champ for over 300k miles now, through several “near death” moments where I thought my car was done for, and always quick and reasonably priced. Also, the one time that a problem reoccurred, they squeezed me immediately in during a busy holiday time to make it right, free of charge. Love the laid back garage atmosphere, and that you can tell Jim and his crew are passionate mechanics intent on doing good business for the community.

Ed
Review №8

They repaired my car in a timely manner and it wasnt too expensive.

je
Review №9

Always a pleasure. Honest, good-hearted, and loving the community.

St
Review №10

Honest, smart, and hard working. Saved me money on more than one occasion by recommending the right solution over alternate, more expensive options.

ju
Review №11

Best place to get work done on your vehicle

Tu
Review №12

This crew is awesome. Took my 1996 Lincoln Hearse for rear suspension airbags replacement. They had it done quicker than expected and great communication. Will be back!

Th
Review №13

Quick, clear, concise, and approachable. Got my car fixed up even though it was tough to arrange to get there myself. They were accommodating and fast.

Je
Review №14

The owner Jim , his Brother Spud and the rest , are awesome dudes to work with! They have fixed my company rigs for quite a few years , and Ill keep using them. Cant refer these guys enough!

Jo
Review №15

Grandmother went here before i got her car and they helped fix it quickly and very friendly service

W
Review №16

Outstanding! I brought them a list of things to check and replace and they only did what needed to be done. My final bill was $160 less than quoted.Honest, quality work. Highly recommended!

Ry
Review №17

I’ve been to auto shops all around Portland and these guys are the best. They work fast, have fair prices and whenever they fix my truck I don’t have to bring it back the next month for the same problem, so I’m very happy with the quality. It’s worth coming out to St. John’s.

SH
Review №18

Reasonable-explains what the issues are and what its going to take to fix it.Jim - Willy - Spud - Darren (not sure if Darren is the other guy). All great people.Handicap welcome wheelchairs or walkers

K
Review №19

Great service for regular schedule maintenance on my Mazda 6. Jim, class act guy who got me in mid to late afternoon which I appreciate it very much. As we all have rough days like Jim did on this day. I hope, I help shine a positive light with my business. Ill be back especially with Jims handshake after bringing my car up front. Thanks

Ri
Review №20

Hometown auto service without all the high priced flash, ASE and GM master technicians. Oil changes, brakes, rebuilds, suspensions, performance, general repairs, transmission service, and electrical. Great customer service. Honest and fair. And the best customer appreciation holiday celebration to boot. Check out these brothers for all your car service needs. Friendly, family run auto service, right here in St. Johns.

cr
Review №21

Went for an oil change and overall inspection. They wanted an appointment for the next day but I couldnt, they took me in anyways! ( I had the whole day off btw) They recommended a part being fixed with no pressure but I had them do it anyways due to noise and safety concerns. They had it done by the end of the day, and after asking them they recommended a few other little things that could be fixed in the future, but again no pressure. Best mechanic experience Ive had! Thanks guys will be back

Ja
Review №22

Hands down the most trustworthy auto repair shop Ive ever visited. I first visited them after another repair shop quoted me an outrageous price for a brake line replacement, I called around and Madison was several hundred dollars cheaper. I paid to have my car towed from the first place to Madison and it was a great decision. Since then my wife and I have been back two more times for other repairs and have had great success!I wont be taking my cars anywhere else. Thank you!

Ch
Review №23

Great service at a reasonable rate and total price… No pressure tactics here. Good, honest work found here. Thank you guys for such excellent service in a reasonable amount of time :-)

Ma
Review №24

Jim and Spud were very friendly and helpful. They assisted me with a car that I could not put a lot of money into and did a great job. They even gave me three things to try before I brought it in that might have fixed without their help. These guys know what they are doing and are pleasant to work with. Thanks So Much!!!

Da
Review №25

Jim and staff are always friendly. They are usually available to answer any questions, and if they are busy, will let you know a good time or day to schedule an appointment. Suggestion: make an appointment ahead of time; they are popular and booked out!

Sh
Review №26

Amazing service! Went here after a big name competitor couldnt fix what I needed. They got me in right away and fixed it fast. My new go-to for anything automotive! Thank you!

Er
Review №27

Good price, very communicative, and high quality work. Ive brought my van in for what I told them was probably going to be expensive, but they showed me it was actually an inexpensive fix. I view that experience as a crossroads where a less-honest person would have ripped me off, but they chose to do right by their customers and reap the long-term rewards. I have a hard time finding mechanics that I consider honest, but this time Ive hit the jackpot. Thanks Madison for being straight shooters!!!

Su
Review №28

They were not wearing masks and were rude.

Ro
Review №29

Who knew that taking your car in for service could actually restore some faith in humanity. This is much more than a car repair shop, its a community hub. People stopping in bringing cinnamon rolls as a sign of gratitude not only for service but for friendship, for relationships developed over years spanning generations. I wasnt sure what I was going to do with my time while my car was being worked on & I am so glad I stayed here to wait for it, as I got to see how wonderful people are treated and how much folks here are appreciated & loved..... Thank you!!!

Sh
Review №30

Very friendly staff. Professional work and completed on time as communicated. I will be a return customer.

Sh
Review №31

Was referred to this shop as a local reliable shop. I called to request a quote and was told they do not give quotes over the phone. They would only quote me a price if I was coming in to have work. Understand I was calling to inquire about an alignment, faulty headlights, and heating system- very costly services. They lost out.

Je
Review №32

This place was great! Got my car fixed same day! I thought I would have to haggle about a warranty, because anywhere else they do! But not here, they even replaced the belts for free! Very happy with customer care and service!

Ki
Review №33

I should have posted this sooner, but even with my last service having been a month or so ago felt the desire to share. Love the personal service. Both owners are wonderful as are the mechanics that shared maintenance concerns.. On two ocassions I dropped in and despite a busy schedule they fit me in. The quality of work I received was top notch. I have referred others and will continue to do so as it is hard to find a quality, honest, & reasonably priced auto repair shop.

Ca
Review №34

Honest, efficient service. I love this neighborhood mechanic service.

gr
Review №35

They do good work in a timely fashion.

Be
Review №36

Madison Automotive is the best! Jim Madison is extremely experienced, having worked for a dealership in Portland for over 30 years. In the short time since he opened his own shop, he has built an amazing expert staff, and has consistently demonstrated his honesty, with an excellent work ethic. He diagnoses and estimates repair costs for free. I met Jim when he repaired my 25-year-old daughters car. I was very impressed at how he treated her, how friendly, patient and respectful he was when describing the problems in simple terms she could understand. Since then hes the only mechanic Ive used. Hes worked on my three older cars multiple times. Ive been so pleased with his work, customer service, and his fair prices, that I wont go anywhere else.

Ro
Review №37

Great shop. Great guys. Go here you will be happy.

Ro
Review №38

Had a very good experience at Madison.

Li
Review №39

Had some work done here, they did a good job and explained everything. Would go again.

Ka
Review №40

From out of town, down for family weekend visit and the Air conditioner went out. It was in the 90s. We showed up at 3:00 on a Saturday, these guys work on it got a part from across town and done by 6:00. God bless them. We made it to the family BBQ.

Ry
Review №41

Jim the owner was very helpful, honest, and got me exactly what I needed and didnt try to upsell me at all. The mechanic who worked on my car was even nice enough to answer some questions about my brake pads since I didnt know much about my car and how it was set up. The mechanic told me honestly how soon i needed another brake check and it was all surprisingly good news (not needing another 1 for up to a year!). so they are a great shop in my book! thanks Madison Auto!

Mi
Review №42

Im the first carpenter in a long line of auto mechanics, so am not completely uninformed. Madison was recommended to me by another mechanic I trust, but lives too far away. Ive had my truck worked on twice and our Element has been in once. Great customer service, willing to walk you through the repair to a reasonable extent, and low pressure about current or future work that may need to be done aside from the work my vehicles were brought in for.The prices are a bit higher than Im used to, but Im also used to the family discount, and you get what you pay for.Other than work I have time to do myself, or things they dont do, Ill be having all my repairs done here from here on out.Thanks Jim and crew!

Al
Review №43

Outstanding service & value. Competent, fast & easy to work with. Definitely recommend.

Br
Review №44

I hate leaving bad reviews, but I have to do it. The woman at the counter was nice and professional, but the mechanic clearly screwed my car up. It smoked badly for 2 weeks after the oil change (because he intentionally doused it with oil) and then belt started squealing and hasnt stopped having issues no matter how much I soap it. Im guessing a bolt was loosened - probably because of my Bernie sticker or because the oil change was scheduled on his lunch break. Be careful anyone who lets the fat mechanic near your car - especially if its his lunch break or you have left wing bumper stickers.

Ca
Review №45

The guys here are really helpful!

Ja
Review №46

Very good auto repair shop to the local area. Jim is a pleasure to deal with and we look forward to seeing him..

Ke
Review №47

Friendly, helpful, and a very fair price. Ill drive from SE Portland next time I need car repairs because they were so professional and flexible last time.

br
Review №48

The owner was very rude when I came as a customer to get my car fixed

Da
Review №49

Great service and great mechanics! Only place I take my truck!

Jo
Review №50

Absolutely top notch..without my work van I dont work..had me in and out in one day! Fair price and very helpful ..highly recommend

Jo
Review №51

If I could give nagative stars I would. I called to get a quote on how much the work would be to get something fixed on my car he was rude and kept pushing me off to a different company. Dont recommend this company.

Ky
Review №52

The crew is awesome. Always taking care of our car problems fast officiant. Thank you Madison Automotive

Br
Review №53

I was referred here by a friend and I didnt regret it. I have had bad luck with uncommunicative mechanics, and Jim was not one of them at all! I like to work on my car most of the time, so Im pretty picky with the details. But they did a great job on something I couldnt accomplish myself with my 01 VW Jetta. The quote was cheap and didnt change, I brought my own new part because I chose to, and once they started on the car they did it quickly. I would definitely recommend.

Ho
Review №54

They took the time to explain what was wrong, what parts were needed, and how they would fix it. It is great to have a mechanic I can trust.

Da
Review №55

Came highly recommended, brought car in and described the problem which was carburetor specific. Had to call 3 business days later to see if it was worked on and was told that they dont really do carb specific stuff.Kind of expensive advice to tell me to just buy a new carb.Otherwise everyone was fairly nice, but it would have been nice to know ahead of time and/or turned away.

g
Review №56

I hear good things

Br
Review №57

Fast, fair and great service! My go to guys.

Em
Review №58

Honest, skilled and reasonably priced.

Ti
Review №59

You will not find a more honest mechanic.

Tr
Review №60

Honest, reliable, great guys!

Jo
Review №61

TRUST. Got a bunch of work done there and a problem we could not foresee cropped up. Jim and his team fixed it without question. They did no work that wasnt necessary. I trust these guys and they are fair.

Ga
Review №62

Best in town

Ka
Review №63

The Best

Ra
Review №64

Expensive prices

Information
7 Photos
64 Comments
4.4 Rating
  • Address:7820 N Lombard St, Portland, OR 97203, United States
  • Phone:+1 503-477-5218
Categories
  • Auto repair shop
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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