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Arthurs Automotive & Upholstery
104 NE 80th Ave, Portland, OR 97213, United States
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Ju
Review №1

The staff and the owners here are all very helpful and knowledgeable. I felt they went above and beyond my expectations for a buyers inspection on a car I was considering buying from a local used car dealership. They thoroughly inspected it, took it for a test drive, and addressed all my concerns. I had never bought a rebuilt vehicle before, but after several conversations and getting all my many questions answered, and learning how to best approach the negotiation with the dealership... I finally decided the car was going to be a reliable choice and I got close enough to the price I wanted for a car I really like! Thanks again for all your help, I actually like the car more than I thought I would and Im very happy I had your team inspect it. Best wishes to you all!

ro
Review №2

Great service. Friendly people. Very transparent about the work my car required and I was very pleased with the quality workmanship and the price. I will definitely go back again when I require a trustworthy mechanic.

Ji
Review №3

Arthurs did a GREAT job Fixing up my 1951 Chevy pickup. Looks so cool, and runs better than ever. Ive owned it for close to 40 years, but let it fall into disrepair. Veille Does everything from simple oil changes to complete restorations and custom work. I could not be happier. :)

Lo
Review №4

Veille and the folks at Arthurs Automotive run a great full service shop. I recently took my custom ratrod into their shop to have a new radiator installed and some other work done. I do most of my own maintenance, but decided to finally put my trust in a professional. Veille was very communicative on price and transparent about what needed to be done. They deal with a lot of custom cars and are not afraid to take on something out of the ordinary. For these reasons I will be back. They also provide fantastic in house upholstery work. Where else can you get all this? Top notch!

Jo
Review №5

Always fast, thorough, and professional! Veille goes out of his way to help and answer questions (however small), and always charges a fair price. Im actually hoping one of my seats rips so I have an excuse for him to re-upholster something. All the cars I see there look amazing, and weve used Arthurs for our work vehicles for years as well. Highly recommend Veilles shop if youre looking for a trustworthy friendly mechanic.

D.
Review №6

2 of my vintage motorcycles had seats that were worn out. The original seats were very bland even when they were new, so Arthurs came up with a new design that matches and looks awesome my mostly original motorcycles. I couldnt be happier. Excellent work and customer service. Thank you Veille!

Ma
Review №7

Thorough, fair, professional, patient...Nicole and Vale are really great. Theyre close to home too, here in Montavilla.

Mi
Review №8

DONT GO THEREThis shop is the biggest upholstery rip off joint in Oregon, run and managed by amateurs.I took my car Lincoln Town Car 1987 for a vinyl roof replacement...well, after a few days I get the call to pick up the car.On site, I found a mess! New vinyl was laid bare with new glue coat on the old unprepared roof, missing the foam left overs from the original roof, resulted in many bumps and valleys, and to make it worse, he glued the vinyl joints (instead of stitching them)!Lee did not take my legitimate complain well.. he is the owner/manager, and he supposedly the last honest mechanic according to sign outside the shop, he arrogantly told me to take the car as is...because simply, he refuses to work on it to finish the job, so he kindly kept $150 for himself and refunded me $250 out of my $400 deposit. The actual written job estimate was $750.Now, my car has a glued vinyl piece that need to be replaced with some moldings in the trunk and some of the pieces completely missing...Now, I am looking for another upholster at greater $cost because of the mess and much more time wasted trying to find the missing pieces out in the wrecking yards!And that was the last honest mechanic !Ten days gone by...I have made same complain to the BB Bureau, they are seriously looking into it...My claim is far from over Sir, I am waiting for the car to be finished, so I can furnish full cost/pictures/report of the whole Upholstery job by the professional current installer.Mr. Vielle Arthur emailed me on Sep 7th. offering to repay the $150.00 he allegedly kept for a miserable repair on the glove box. Actually, he, also ruined the glove box, he drove multiple, visible SCREWS in it instead of gluing it!Photos speak volumes for anyone to see.It is not about the $150 anymore, my cost is a lot more now, and what comes into question, is his craftsmanship, customer relations, carelessness of customers properties and overpricing... but craftsmanship tops the lot.BEWARE of the last honest mechanic in Portland!Mike

Ar
Review №9

Highly recommend! Super honest and have done great work on my car. Fixed a coolant problem for me that multiple other mechanics have looked over - they are thorough and dont over charge! And like other women I see leaving reviews, I can agree they are one of the only mechanics who hasnt tried to scam me and assume I dont know about my car because Im a woman. What an amazing find!

Me
Review №10

I was very happy with the service I received at Arthur’s. Veille (Vale), who I believe is the owner, was honest and very communicative. Car was in from an insurance claim. I’m happy with the end result.

Ni
Review №11

Best mechanic experiences Ive ever had. Kind, honest, even comped a few things I was even willing to/used to paying for, just because it was the right thing to do. Highly, highly recommend.

Ni
Review №12

I paid what was quoted. Quilty work, friendly staff.

ka
Review №13

We found Arthur’s by accident and turned out to be a huge blessing. Vaille was awesome. Every time we go there,small or large problems, we were treated with respect. Our problems were taken seriously and the work was always excellent. To top that, they did it expeditiously. We love this place.

Ch
Review №14

I had my clutch done on my 2015 Dodge Dart and couldn’t appreciate their professionalism and service more. One stop shop, will be a life long customer!

Co
Review №15

Couldnt be happier with the work Arthurs did. They not only gave me the best quote of the 9 or 10 places I called, but they were easily the fastest to answer their phone. They finished the job an hour sooner than originally estimated, and were extremely professional throughout the whole process. These guys know what theyre doing and theyve definitely earned my loyalty!

Em
Review №16

As a female, Ive had many different mechanics because I am often ripped off or quoted outrageous prices. A loyal customer of mine recommended this shop. It sits on a side street and they can typically fit me in same day when I call. They are always straightforward with me and affordable.

Ri
Review №17

Best place to take your car very fast service 👌 i will go back 😀

ju
Review №18

Super amazing. Super fast. Super friendly.I was on a major time crunch and they saved me. I had upholstery work done and its flawless. Thanks again!

Ka
Review №19

For many years, my family has trusted Arthurs Automotive for reliable service and repairs. Always a good experience from caring people with affordable, honest service every time.

pa
Review №20

Went in here to get a motorcycle seat covered. VERY unprofessional person at the desk and even worse work quality. This is a $20 job. He said “I MIGHT do it for $60”. Upon return for pick up he tore the seat in multiple places, Staples are falling out of it and it has lumps all over the seat. I do NOT recommend! He also told me to “Go find someone else to do it then!” Now my seat is ruined and this will cost me a few hundred dollars to repair what they hav broken. RIP OFF, do not go here!

To
Review №21

Horrible work and when you try to get it fixed he argues with you and hangs up I have recipes for the lack of good work

Al
Review №22

For he past two years Ive been bringing in my Lexus to get worked on to Arthurs automotive. They have provided me excellent service, keeping the pep talk simple and the decision entirely mines if I want to fix it or not. They also help install aftermarket parts for a reasonable price and get the job done as best they can.

J
Review №23

Had what I needed!

Ke
Review №24

Took my truck in recently for a clunk,not only did they pick it up while I was working but dropped it off before I went home,everything was fixed,and my jaw dropped at how inexpensive these folks are!! I highly recommend them,they have a customer for life!!!!

Ur
Review №25

I cant say enough about the service, professional advice and genuine concern we have experienced at Arthurs. They have been working on our cars for 9 years and I honestly dont know what we do without them. I have recommended them to everyone we know and have always heard glowing reviews...they truly are the last honest mechanic....and good people, too. Oh, and they know a ton about cars.

De
Review №26

The 66 mustang my father owns, payed Arthurs automotive a ridiculous amount of money to put a new 289 engine in. Instead he put a used 302 engine in and it hasnt ran since. We have had a licensed ford technician diagnosis the engine to find out it has a lot of major issues: like silicon he used instead of a gasket and plastic parts that should of been replaced with his orginal metal part etc, Arthurs took advantage of my parents after having spent 8 months of the car going back for Arthurs to fixed it...DONT USE HIM ESPECIALLY IF YOUR ELDER!!!!! By the way i own my own business and am self employed customer is always right or what can you do to make your customer happy GIVE THE MONEY BACK OR REPLACE THE MOTOR FREE OF CHARGER!!!!!!!

Ni
Review №27

I came in one day with my brakes making this horrible squealing noise for a month. I had already gone to the Mitsubishi dealership a couple times and they kept my car overnight and said that it was normal, they sprayed some brake quiet on and they said they didnt see a problem with it. That lasted about half a day and they started screeching again. I called them back and they said if I wanted to pay $150 they would keep my car overnight again and have a real good look at it. I was so frustrated at this point because I was out of a car the day before, when they were supposedly looking at it. I said forget it. It was so loud and embarrassing that I didnt want to have my windows down. Finally I brought my car to Arthurs Automotive and Veille thoroughly looked at it and figured out it in the first hour that it was just a brake shim that was rubbing and needed to be replaced. He replaced it for free and he saved me $150 and a huge headache. Even with my little problem, it was so nice to be showed so much compassion. Thanks again!

Jo
Review №28

This is where I always feel my car will be best taken care of. Honest service! Great work!

Ri
Review №29

Great reliable service, I have a 79 C3 Corvette. They have done one major job ( Rear end bearings, seals and brake calipers) and one minor (disassembly of the steering column to fix the horn). Very satisfied with both. My wife uses this as a daily driver, and with a 40 year old car, there is the expected problems. Next up is the master cylinder.

Ca
Review №30

I only ever go to this shop. Veille knows his stuff. I love you guys!!!

Dw
Review №31

Called because I was told these guys are affordable but was told $525.00 just to replace my headliner wow...no thanks Ill take my business somewhere else

As
Review №32

I dont know about these other reviews but.... they kept my car allllllll day and charged me 90 dollars to replace a sensor that sits right on top of the air intake. Worst part.... didnt even fix the problem. My car is an 89 in great condition. Its not rocket science. I think theyre just crooks hustling people for diagnostic fees. Dont go here.

Ho
Review №33

I have an older RV bus that needed some major renovation inside. Veille and his team have tackled each problem with care and professionalism. Their knowledge and expertise are incredible. I own a business and would be proud to be part of a business that is as trustworthy and reliable as Arthurs Automotive. I had them check on the mechanics and they are correcting several major mistakes done by a previous mechanic. This is the best money I have spent in years. They are saving me time and headaches in the future. A big thank you to Veille and his shop!

Ca
Review №34

I have been coming here for several years, with several different cars, and have never had any problems. They have been very good and fair and i dont trust my car with anyone else.

K
Review №35

Father and son shop. Was recommended by a friend and they seem honest and fair. Explained repairs well and checked in with me.

Bo
Review №36

My mechanic moved out of town and it was a very frightening time for me. I had been searching for a new mechanic and the pricing, Shop hours, and general trust in confidence was sorely lacking. I know this sounds crazy but I was having breakfast and they have those glass countertops where they put memorabilia and business cards underneath and I saw a business card for Arthurs Automotive, the last honest mechanic and I was so Charmed by that statement I called over there to investigate.Arthurs Automotive is a Hidden Gem located a block off 82nd and a block off Glisan. I have a 1992 Ford F-150 pickup truck and a 1996 Jeep Cherokee Grand Laredo. I had the heater core replaced on my truck along with a few other minor repairs and then I took my Cherokee over and they replaced my drivers door, yes I said the whole door, made the headlights on the Jeep more brighter, fixed my broken jockey box, and let me say it did not cost me thousands of dollars and it did not take weeks and weeks.Not only do they do engine repairs, but I was told they like to kick back and do upholstery repair and Design and they also do body work as well. Ladies and gentlemen of this lovely City this guy and his team can do it all! He has the inside line on great pricing for tires, and is going to do some really cool cosmetic work on my truck.If you have been cheated or misled by a mechanic, if you were told one price and then when you pick up your car it was a much higher price, if youre tired of having to wait days and days to get your automobile fixed, then I would give Arthurs Automotive a serious phone call because these guys are Top Notch and I highly highly highly recommend them.I am receiving no compensation or discount and for that fact I am speaking as a lone individual, please understand Arthurs Automotive is worth a try. You will not be disappointed

KE
Review №37

Took my Tacoma in for an upholstery repair on the drivers side seat which had 5 damaged panels. Veille gave me a fair quote and showed me samples of a material which was a close match considering the truck is 20 years old. He did a beautiful job and the job was completed when promised. He was the only person that helped me with material. I will have more work for Veille and his dad.

Ja
Review №38

Best mechanic in town and very affordable

Al
Review №39

Very poor quality if you go there you’ll have to go somewhere else to fix the mess that they made :/

Sh
Review №40

These guys are the best. Thorough, honest and very reasonable.

Le
Review №41

Friendly and professional.

Jo
Review №42

Only honest mechanic in town.

Information
100 Photos
42 Comments
4.3 Rating
  • Address:104 NE 80th Ave, Portland, OR 97213, United States
  • Site:http://arthursautomotive.com/
  • Phone:+1 503-760-6466
Categories
  • Auto repair shop
  • Upholstery shop
Working hours
  • Monday:8am–5pm
  • Tuesday:Closed
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
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