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On The Go Auto Services
3436 N Lombard St, Portland, OR 97217, United States
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Da
Review №1

So fast. I was in and out within 20 minutes. They even checked the air filter, topped off the wiper fluid, and showed me how to reset the check engine light at no charge.

Mi
Review №2

They are fair price and they keep intouch with you if anything else was found. They are friendly just a great group. I have my oil change and a general maintenence.

We
Review №3

I love supporting businesses locally and I was more than pleased with the service and quality I received here. I went to them for several things I thought my car needed and their honesty was impressive as they let me know some things weren’t needed. They are fairly priced and trustworthy.

D.
Review №4

Great Small Business, Im happy to take 03 Honda Element here. They do a good job of explaining things in terms someone with limited auto mechanic knowledge.

Em
Review №5

Quick, honest, and convenient oil changes every time. They also do car servicing, so I will go to them when I am due for my 90k maintenance schedule.

Al
Review №6

Friendly staff and fast service, Ive brought my girlfriends vehicle here for oil changes since she purchased it and its never had any problems. And all for a really good price of just $49.95!

Da
Review №7

Excellent business. Quick maintenance at reasonable price.

Ge
Review №8

I arrived , empty bay. The attendant and service person were right on my car.Information on prices posted right in front of me. Very nice. ZOOM a few phone calls ...oil change was done.Showed me all levels of service.So good , I left a tip big enough to buy them lunch .Will be going back with other car on Monday . Great job !!

Ju
Review №9

The BEST customer service! Quick & easy.

Ke
Review №10

Awesome service by awesome friendly professionals. Oil change and tire rotation today. Fast and efficient.

An
Review №11

Everything I needed with no pressure added. Definitely will come back.

Ti
Review №12

This place is the best! Trustworthy, kind, and overall great folks! Special shout out to Karrie and Dave! :-)

To
Review №13

Great place to go. No hard sell or pushy people. Im so glad they are there. I dont trust Jiffy Lube, have had many issues and they always try to sell you something you dont need. On the Go is a place you can ask a question and get the right answer, without having to spend anything. They actually sent me to the auto parts store to save some money on a filter. Who does that?

La
Review №14

I felt belittled by the owner. They wanted do what they wanted to do not what I wanted them to do. I we about 2 miles west on lombard to a place called Gills point S and had the work done for more than half the price of on the go.

An
Review №15

VERY friendly, courteous, and quick. Have had oil changes all over the U.S. and that, by far, was the fastest Ive ever experienced.

Li
Review №16

On the Go Auto is a terrific shop with excellent staff! Ive been taking my vehicles there for a couple of years now and they are always courteous, professional, and quickly thorough. There is no hard sell and I trust them with my business, the safety of my family, and the health of my cars.

De
Review №17

First come, first served and I got there right when they opened. The entire staff was super friendly and knowledgeable. They didnt try to sell me services I didnt need and they got me in and out in 15 mins. Was a great experience and ill definitely go back for all future oil changes.

Wi
Review №18

I have switched to a different business because the last two times I brought my car in I had serious problems with it after. I did what they recommend and then drove my car a few blocks down the road and it broke down. They did pay for the tow back to the shop and the repairs because it was their fault but I just felt like they were trying to cover the mistakes made by (hopefully) inexperienced mechanics. I just dont want to have to deal with new issues they cause. Ive lost confidence in them.

Mi
Review №19

Very professional oil change service along with multipoint inspection, and they carry Castrol Brand Engine Oil!

Da
Review №20

Weve gone to On the Go for a number of years now and have consistently had positive experiences. They see to the maintenance and repair needs of our vehicles without selling us up to unneeded work, and the costs are always reasonable. We have a great deal of confidence in these folks.

Ke
Review №21

Best auto care experience I’ve ever had! Fixed my car right up with the nicest service... like so sweet and genuine :) 100% recommend going here!!

Sy
Review №22

I had the most wonderful experience at On the Go Auto Services. Both the woman who helped get me started and the man who performed my oil change were friendly and eager to help. They also checked filled my coolant and window washer fluid and check my tires for free. Highly recommend!!

Br
Review №23

When I had an issue with my car, they got me in fast and fixed the problem at a fair price. Good work and they stand behind their work.

Ch
Review №24

There was a schedule conflict with my oil change appointment from another local auto shop--I had to leave town the next day, and was told you will never find a local shop that has an appointment for you within a week I found On-the-go, and they fit me in that hour. They were so friendly and much cheaper than the other highly recommended shop, too! I needed special oil for my car, and they ordered extra for when I came back to see them again. I will definitely make them my new car service!

Za
Review №25

Great experience - took the 88 f-150 I just bought off craigslist here for a post-putchasw safety check & oil change. price was fair and the proprietor Dave gave a me a full rundown of what was going on with it, along with practical tips for what is worth fixing now vs 10k miles down the road. fast honest service - very pleased with my experience.

So
Review №26

They helped me out a lot. They were honest and didnt try and rip me off. Good customer service.

El
Review №27

5 stars ELANA W Verified customerThis is th 3rd time Ive used On the Go Auto Service and all three experiences impressed me. As a young woman, Ive definitely been mansplained to and jerked around by auto shops and auto mechanics before but not at this shop. No one talked down to me or tried to sell me unnecessary services. Everything was explained clearly. There were no surprises at the end of any service. All the staff I interacted with were friendly and professional. I will definitely use this auto shop again.

Ma
Review №28

Great service. Quick oil change. Topped fluids. Checked tires and battery.

Ri
Review №29

They got me in an out fast. Didnt try to hard sell me on the extra services. I asked about wipers on my own, but they were charging twice what it cost me down the street at OReillys. But no harm, no foul.

pa
Review №30

Im a return customer. They run a clean, efficient service. I plan to continue using them for as long as I need them for oil changes. Im looking forward to an electric vehicle next. Very personal service, with no hint of trying, as places like this will try, to hard upsell. They just deal with what you ask for. If they see something, they say something, but dont create this pressure situation. So, its a comfortable place that I would recommend to my sister, or anyone, less savvy about auto maintenance.

Re
Review №31

Haha, rude. I called to ask about setting up an appointment for repair work on various items I basically just need tightened and straightened on my 4x4. The lady who answered the phone was quite dismissive and apparently didnt have the time to listen to me explain what I was looking to get done. After being interrupted 2-3 times, she stated they could set me an appointment several weeks into the future. Too bad, they seem to get good reviews on here, and I would have been a fine customer for random repairs and repeat service.

Th
Review №32

I just had some work done yesterday on my truck and even though there was a small hiccup, my truck was still done by the end of the day as promised. I was called early in the morning to be informed there would be a small extra charge and asked if that was okay to proceed. I appreciate that level of customer service. When I went to pick up my truck I also needed an oil change which they quickly did for me as well. Thank you so much for a job well done!

Jo
Review №33

Had a top notch experience with On The Go! My vehicle was experiencing a really strange, intermittent issue with my car and they were very communicative, laying out all my options, keeping me informed at every step of the process, even coming to me to diagnose the problem when it didnt show up while my car was in the shop. Could not have been happier with Dave and the rest of the folks at On The Go!

Je
Review №34

On the go auto services is really for people on the go! I called 13 minutes before closing and they asked if I could be there in 5!😁 So they take my car and with 5 minutes to spare a new purchase for me. Zeph the mechanic gave me a great oil change and looked over the new purchase and told me it was in great shape!!! The wonderful secretary Carrie was super awesome! She was so nice and never once was upset or gave me a sour eye for coming in so late👍🏻😁

pe
Review №35

Dave and all of his staff are so nice and honest and fair. I just took my car over to have him evaluate my tie rods that another place that needed to be replaced and gave a $540 quote however Dave took the time to inspect them and give me his honest opinion that he thought I could just get the boots fixed because there was no play in my wheel so the tie rods felt okay and it saved me $300. He also suggested I take it to another place who also did alignments do it because it would be easier on me to do it all in one place. I can always trust hes going to be honest and tell the truth which keeps me coming back to him. He took the time to look and didnt charge me and then also told me to take it somewhere else that could be more convenient and a little less expensive for me. It is this kind of honesty and service that will keep me coming back and it is also lacking in so many places. I do not usually do reviews but I have to just say how great they are and hope everybody else will go there and get the same service I do.

TR
Review №36

Fast and easy with the BEST service I have ever had the pleasure of experiencing at an automotive place. I honestly cant say enough good things about this place!I needed a same day oil change service, as we were leaving town the following day. I called 9 nearby places... all the others were either WILDLY more expensive or only perform oil changes by appointment and had no openings today. Karrie and Zeph ABSOLUTELY saved the day for me!Im VERY glad to have found this place, the price, kind and welcoming staff, very reasonable pricing and fast service has made On The Go Auto Services my new GO-TO location for all of my future automotive needs!

Ch
Review №37

Ive taken three of my cars to Dave at On The Go for two years now, and have been absolutely satisfied. Technically, Dave is a great automotive troubleshooter. His opinions and suggestions have been reasonable, and his prices seem very fair. He has stayed late to work on a car for me. You are not paying for any fancy environment for sure, but Dave is a great mechanic and a trustworthy business owner, and he seems to really care.

Ph
Review №38

Service above and beyond. Plus talking to everyone there is pleasant... front desk, oil change bay, and mechanic shop. My old LeSabre runs better than ever, and the Subaru is now going there, too.

Re
Review №39

Ive taken my old jeep here to get work done. Alex the mechanic is great at explaining what the problem is, takes the time to show me what isnt working, and does great work. My jeep comes out of that shop always running better than when it came in. Id highly recommend this place. Always great and friendly service!

La
Review №40

Been coming since establishment first opened a few years ago - the best on the nopo peninsula - always fast and friendly service. my husband myself both appreciate their speedy and proactive thoroughness. tick tock! getting us in and out! :)

Pa
Review №41

I was very impressed with On the Go Auto Services. Dave and Henry are superb mechanics with a lot of integrity. They were straight forward about cost and checked the car out to see what else was needed. They arent pushy at all. They are very good with communicating with you. If you are new there, have some patience and faith and they will take good care of you.

Ka
Review №42

I think I found my new go-to auto shop! I was helped immediately after pulling into the parking lot and the oil change was fairly priced and so fast! I was there for a total of around 15 minutes and they dont try to sell you things you dont need. Ill definitely be going back!

Ly
Review №43

These men are kind, honest, fast, and quick. I dont take my cars anywhere else! Great local shop. The owner David is amazing and will help explain your car problem/details in simple terms (if you need it). He does not pressure you, I have taken my car home without service because they are comfortable telling you that you dont have to get service asap.

De
Review №44

All three of our family cars get serviced at On The Go. Everyone there is friendly and professional, and they do a great job of explaining the work and the price. It feels like family.

Mi
Review №45

I really appreciate mechanics who are honest and reliable, they are a treasure.

Ca
Review №46

They got a lot more done for me than I expected, with no extra charges! I’m definitely going back! They were quick & efficient, wonderful service altogether. Thanks guys, you made my morning so much easier!

Vi
Review №47

Karrie and Zach were terrific! Took it In for a fuel injection service. Didnt need one so they didnt do one. They also took care of a couple of issues with our door locks, no charge.Been going here for a long time and never got cheated. Always friendly and courteous.This place is the BEST.

Le
Review №48

I posted a couple of years ago and just want to say that Im still a fan of OTGAS. They continue to meet my expectations and needs with integrity... As I said before, On the Go Auto Services staff are consistent in providing great service at reasonable cost. They listen, ask good questions and take the time to sort out issues. Theyre great at coming back to me with options and making sure I have the information I need, then letting me decide on what action to take - or not - without applying pressure or scare tactics.

Ve
Review №49

Showed up at 8am for an oil change...taken in immediately...tech topped off all fluids, checked air pressure in tires, replaced all 3 windshield wipers as requested & cleaned my headlight casing...easy peasy! Best part?? I paid, walked away & then the young lady in the office came out to my car to get me TO GIVE ME A REFUND! She had accidentally charged me for a new air filter ($29) & cancelled the first payment & wanted to let me know!! Who does that these days? Not many people or businesses IMO...Honest Quality Work!! Highly recommended

by
Review №50

There is no doubt that On The Go Auto Services is a great customer-oriented business based solely on its friendly, helpful oil + change work. We knew them well from that and were always impressed about the speed and attention to detail they gave to us and our vehicle. The phrase service with a smile seems trite, yet rarely fits most businesses these days. However, it is a perfect description for On the Go.Then I learned they did auto maintenance and boy, did I have a doosey of a problem. Dave resolved it quickly, correctly and with precise logic, research and expertise. What he did was, in the end, very simple yet apparently not something every auto mechanic shop does. I am so impressed and relieved given what has happened before I brought the truck to him.My 2000 Mazda B-2500 had been to two mechanics over more than two months. Half of the time my truck sat in their service bays, the other half me attempting to drive it and facing stall-outs and hard-starts. I limited the times I would drive it because I was afraid of what it might do!Then I brought it to Dave. He took the time to listen to my two month experience after he did some research and saw all of the parts and service work done by the first mechanic (who reported to Carfax). The trucks behavior was suspicious to him but he admitted it did not fit the normal pattern that most distressed vehicles face. It was a puzzle, but he didnt want to give up.By the next day he had done some research, did a little more test driving and zeroed in on the problem. It was a problem fairly unique to the Mazda and Ford Ranger trucks of the time: four cylindars but 8 wires. The first mechanic, during the tune-up, swapped wires on two of them which did not power some of the engine action at the right time. It would not prevent start-up or running all the time, but would explain the initial symptoms.All of the later work done on the truck since was damaged caused by excessive throttling and starting/restarting the engine. If the original work was done correctly, none of the later work would have been necessary!All Dave had to do was put the wires back in the order clearly documented by Mazda and the engine ran fine. End of problem. No new parts and just a day in the shop (not the weeks taken by the other mechanics).Daves honesty, concern, curiousity and expertise are the best in his business. From now on we will take both of our vehicles to his shop for regular oil changes and for any problems which may occur!

Ra
Review №51

Great experience and service; in and out in under 20 minutes for an oil change. Fair prices!

Me
Review №52

My family has four autos and each one has been serviced at On the Go. We have been pleased with the repairs on each vehicle and the helpfulness, friendliness, and thoroughness of the employees in advising us of the repairs needed and going the extra mile to find ways to keep down the cost of the repair. I recommend On the Go for auto repairs.

Mo
Review №53

I took my car here last week because my car was slipping. The mechanic (Alex or Allen whatever his name is) told me that I needed a new timing belt and that it would cost me $2,800.00 to do the work. He didnt put it on a computer to try and figure out what the real problem was.So I decided to take my car to Rons Automotive and RV in Vancouver Washington. Turns out that all I needed was an oil clean out, fresh oil in my car, and the timing reset. All I had to pay was $300.84. I wouldve paid less than that if I didnt have to pay for towing. I believe On The Go auto services was trying to scam me out of my money because Im a woman. I will never take my car to that place again. And I would never recommend anyone (especially women) to go there. On The Go Auto Services is a joke.

Da
Review №54

Hard workers with fair prices.My engine light came back on for the same code after they replaced a valve; they had the car back in there the next weekend and made sure the unexpected issue was resolved free of charge after the first repair was paid for.No more engine light.

Ka
Review №55

Just got an oil change.Quick.Service was great and friendly.Gave my dog some treats.Will come back again.

Pa
Review №56

They are a well run business and care about the customer. Hard to find these days. Not pushy about having extra work done. Good employees and very friendly.

An
Review №57

They are very quick and friendly. They changed my oil and fixed the rattling muffler at no extra cost.

Mo
Review №58

Really cant complain. Fast, friendly service. Dropped in without an appointment fro oil change, etc.; was out of there in under 30 minutes. Even came back to have them turn off a Check Engine light. No charge. Nissan dealership[ wanted to charge $110 just to run the (30 second) diagnostic!

Te
Review №59

4 stars: First time, great! Handled by owner. Installed a starter that I purchased online. Quick/professional service.0 stars: Second time/ Henry (assistant mgr?) Oil Change...I had to go buy the oil! tf!... Ill leave it at that!

A
Review №60

Did a great job, very professional and my car was ready to go when I got off work. Thank you for your great customer service.

Li
Review №61

Competent, fast, fair price and pleasant people.

Ro
Review №62

Out of the air filter for my popular car again. 201* Subaru Outback. Have asked repeatedly to see if they would stock a few extras since it is a very popular item. Today got attitude from the cashier when I brought it up again. Will be looking for a different oil service joint next time.

Re
Review №63

They were very professional and quick. They didnt pressure me into buying things that I didnt need. I was able to get in and out of there in about 15 minutes or so. I will definitely be taking my car there for future oil changes!

Ro
Review №64

I had a bunch of work done on my car this week, everyone at On The Go Auto was great to work with. They communicated clearly, and werent trying to push me on anything. They delivered my car back to me on time and within the quoted price.Id definitely recommend this shop to a friend.

Da
Review №65

I needed special care with an oil change because the oil pan is aluminum and strips easily. Zeph Carter was very gentle and the change went smoothly, something you dont find at competitors. He also did a welcome diagnostic check of major systems. Thanks!

Ma
Review №66

As a woman who knows a *fair* bit about cars, its notoriously difficult to find a mechanic that wont oversell or patronize me.I showed up today and was listened to. My problem was fixed within minutes. The entire process was straightforward. No over charging. I cant remember the last time I dealt with a good, honest mechanic.I will be taking my car here for everything from now on. I am very happy to have found my PDX mechanic.

Am
Review №67

They are very friendly and helpful and straight-forward. It was my first time here and it will NOT be my last! Highly recommended!

er
Review №68

Did a good job

Ma
Review №69

Id been going to the oil change businesses that were here before for many years, but recently had On The Go take a look at my Honda Civic when it wouldnt start one morning. They fit me in that same day by working on it near their closing time and Dave, I believe was the new owners name, stayed late to fix it for me. Runs great now, and I got out for about $65. Id recommend this shop highly.

Ke
Review №70

On the Go has taken care of my vehicles since before moving to his new location. They have explained every problem with my vehicles and finished all work in a timely manner. I have told my family and friends how satisfied I am with On the Go.

Le
Review №71

Excellent service every time Ive been there and at reasonable pricing to. They dont try to sell you on anything you dont need and will always give you an honest opinion.

No
Review №72

I went in for an oil change and left with more issues than I started with. Less than 24 hours after leaving this shop, my engine had a bunch of other issues that arose. The mechanics said it was unrelated, but I left with a bad taste in my mouth. After charging me almost $500 for two separate visits within a week, they said it would be another $800 to fix the new issue. I took the car to a mechanic down the street and got the same job done for $500. Nice mechanics, but they werent willing to cut me a deal for my bad experience with them. I would not recommend this shop.

Ni
Review №73

I have been going to this location for many years. Always good, honest service. Doesnt try to up sell me on things I dont need. Will be going there again!

Bo
Review №74

Dave is AMAZING!! Fair Honest and Knowledgeable!!

Ro
Review №75

As far as friends go, Dave is the best...Hes honest to a fault, wont charge extra for something He learns about, and will never lie to his customers, friends, or family. I know this due to working with/around him...trust is his being...if you care to check him out, you will see for yourself...he wont give you the run around, and if youre not vehicle saavy, he explains in laymans terms as well. Ladies are welcome there as well, and you will get the same treatment everyone else does...Check Them out...

Je
Review №76

Great choice for standard auto maintenance and routine service in St. Johns. Trustworthy, reliable and friendly. 👍

Ma
Review №77

If you want an honest mechanic, Dave is your guy. He could easily have charged me as much as $230. He called and said that there was a lesser problem that had a much easier fix, and charged me accordingly. Fair, honest and thorough. What more do you want from your mechanic. You wont get a latte, but your car will purr! Cheers to On The Go!

Be
Review №78

When you call a shop 5 minutes before they open...and they answer...you know youve found a gem of a shop. They offered to get me in for an oil change immediately, and I really didnt think that would be possible before work on the day I had to head to Seattle. Prompt, professional, and genuine people. I decided to walk with my kids to Columbia park to play, and they said no problem and to take my time. Were so glad to have this resource in North Portland, and theyll continue to have my business. I couldnt be more satisfied with my first visit, thanks!-Ben

Tr
Review №79

Awesome staff. Screw Jiffy

Lo
Review №80

Went in for a quick oil change and took less than half an hour. Friendly staff and great services.

Ri
Review №81

I stopped here this morning to have my oil level checked (I slightly over filled it). Henry greeted me in the lot, I told him my concerns and he brought my car in right away. They took care of the problem within 15 minutes and sent me on my way with no charge. No charge is nice, but their immediate and personal attention is what makes this place stand out.

p.
Review №82

Nice local spot for an oil change 👍

Ra
Review №83

Brought the car in because another shop said we needed some work done and we wanted a 2nd estimate. Dave explained the work (even sent pictures) and why he didnt think it was necessary to do at this time. He was patient and easy to understand without ever being condescending. He saved us about $600! We decided to have them do some other preventative maintenance and it was done promptly and without nickel and diming us. There was no labor charge at all of many of the easy things like air filter and wiper blades. Thats a win-win because they get to sell us the parts instead of Autozone or whatever, and we dont have to deal with it. Plus the office manager is so pleasant to work with and was really nice to me and my kids. I have never had such a great experience getting my car worked on. We will definately be back next time we need car work done!

Al
Review №84

Had a quick oil change here and the service was excellent! I think Ill stop dreading pushy sales people changing my oil and come here from now on ;)

Gr
Review №85

Fantastic experience every time. I really value the honesty and willingness to troubleshoot.

Ri
Review №86

Brought my car there 0n May 20th for a coolant flush. As expected, I waited for 1 1/2 hours just for the car to cool down. Then the mechanic, Henry, who is starting to get the job done, up and flat disappears. After about 20 minutes I started asking the other employees where Henry is and NOBODY EVEN KNEW !!! Then they called him after 1/2 hour and found he had personal business to take care of and would be back soon. I waited another 1/2 hour for him and in total disgust, I left. What a waste of over 2 1/2 HOURS. The manager/owner Dave, was WIRED on something because he wouldnt listen to hardly a word I was saying and just kept rambling on and on about the importance of a coolant flush. TOTALLY UNPROFESSIONAL !!!!! I wouldnt let them work on anything I owned !

Ro
Review №87

Dave at On The Go Auto Services is an honest, straight forward expert mechanic that I hold in the highest regard. I trust him with all my auto repair needs!!! Thank You Dave.J.R.

Ke
Review №88

They are always quick and attentive to any issues I have! Very helpful and friendly!

To
Review №89

OTG Auto takes great care of our fleet vehicles!! In and out in a timely manner.

An
Review №90

Cheap prices, friendly service, have gone the extra mile a number of times for no extra charge. Always the place I go for oil changes.

ka
Review №91

In and out in good time. Friendly team. Great work

Sh
Review №92

Great work on my 97 Tacoma and super convenient!

Pa
Review №93

Honesty, very knowledge, these guys are good. They wont give you the run around, just straightforward good service.

ur
Review №94

My moms car gets repairs from them.

Ni
Review №95

Very helping staff. And theyre fast!!

MR
Review №96

Fast, Friendly and Very Honest Service, Thank You

Ke
Review №97

So far so good with getting oil changes from here.

da
Review №98

Dave and the mechanics are always great to work with, timely, good communication, and friendly.

je
Review №99

Good guys. Speedy oil changes

Ch
Review №100

Honest, reliable mechanics. I trust them, and they tell me if they dont think something is necessary.

Information
12 Photos
100 Comments
4.7 Rating
  • Address:3436 N Lombard St, Portland, OR 97217, United States
  • Site:http://www.onthegoautoservices.com/
  • Phone:+1 503-283-1250
Categories
  • Auto electrical service
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Car repair and maintenance
  • Car service
  • Mechanic
  • Oil change service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible toilet:No
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