POOR POOR POOR!!! Horrible service!! Nobody knows ANYTHING!!! Bought 2 vehicles... they gave me $100 discount. Paid for both at the same time. 1 made it with no problem.. the other the said I owed the $100 back!! After getting it resolved (at least I thought). They made sure to leave it on the lot to accumulate $150 in storage fees. Which I had to pay because their dispatched drivers truck broke down :(I wouldnt let anybody that I care anything about use this company!!! They need to have a -5 star!!!Thats what they deserve. Ask to speak to a supervisor and was told Supervisor will NOT talk to me to resolve conflicts!! POOR POOR POOR!!!!!

Autobidmaster only allow one working day for buyer to pay for the car after sale date, yet after 12 weeks or 60 days they still have not provided title or associated document to complete the sale. I would rate this organization as unprofessional, unethical.

This is the worst people to deal with I have been waiting for odometer from them for almost 6 months. I’m getting the runaround from them. YOU GUYS ARE THE WORST NEVER NEVER AGAIN DOING BUSINESS WITH YOU GUYS. PEOPLE STAY AWAY FROM THEM

DO NOT RECOMMEND!! PROFESSIONAL SCAM ARTISTS! THEY WILL STEAL YOUR MONEY.**Notice all the responses from owner appear to be copied and pasted to each and every review. Good luck with copying and pasting your way out of these reports I filed against you with the Oregon attorney General, the Better Business Bureau, and Federal Trade Commission, and thats jus a few off the top of my head. Ive already filed a lawsuit, as well.. I will continue to make a fuss, until I get my money back, and or your license pulled. Whichever comes first.

WORST CUSTOMER SERVICE. DO NOT USE SERVICE. English is their 3rd language and clearly they have no respect for women. They dont answer questions or explain the bizarre paperwork they send out. In order to get anything done you have to speak to management, who are harassed they have to take the time to do the job their employee failed too.The terms and conditions, when you sign up, says you essentially give up all consumer rights. Which they take seriously each time they referred me back to them after I requested they provide the title for the car I paid them for. Apparently those terms and conditions state AutoBidMaster doesnt have to provide the title. Wow.

UPDATE - A very nice manager called me, heard me and right away took care of my concerns. I changed my 1 star to 5 star and this is how service should be provided. Thank you. I could delete the whole review but i wanted to be honest.Worst Customer Service Ever!! Accidently changed my Basic member to Advanced membership thinking that i was adding bidding power as it was asking me for more money. (Sure my fault) but it happened today and as soon as it happened it called customer service. They wont even budge. I understand if I used the service and a day or 2 later I called to cancel. It happened within an hour or so when it happened I realized and called right away since I am new to the website and the process. Customer service kept saying no and kept arguing with me. Then when I asked to speak to a manager, I was told they are all in a meeting. What happened to Gray area or courtesy based on circumstances? I guess ill take by business elsewhere.

My experience has been horrible, i never recommend this company ,you dont answer, you just know how to send a late payment, but it doesnt solve the problem, Ive already paid for the car ,but they say the money didnt go into the account, as it can take a week for the money to enter the account

Avoid them like the plague. Working with them has been a nightmare from the very beginning. I researched all the fees and conditions when buying through them and was fine with the facts. However expect that the simplest issues will take MONTHS to resolve and expect to face rude and unresponsive customer service. Once they have your money, very little will happen if you face any sort of issue.

I waited over a month for titles and when they finally came they weren’t even in my name. They just want your money. I went through them so I wouldn’t have to wait on titles but ended up waiting longer than I would have on my own

I have bought 10 cars so far using auto bid master and I had had no problems so far

I see so many people complaining about many relevant problems that AutoBidMaster could care less about just as long as they get more money out of their bidders... just take legal action and maybe they will clean up there act!!!! me and my family included was looking forward to using this website to buy and restore vehicles but its just smarter to stick with copart the better website... learn how to run a descent service AutoBidMaster.

They are just a insulation layer for the other crooks Copart, the same issue with fees in top of fees and misrepresentation of the vehicles

If i could put negative starts, i would, worst brokers on the market.

The only way u can pay is wire transfer! if u pay with western union or money gram it will take 3 days for auto bid to get the payment. u will receive late fees from both companies! By far the worst experience I dealt with in my life, will never do business again with this company

Currently seeking legal advocacy, do not use them and put yourself in my situation. Their business model and practices are scam-like in nature. This is not an honest company. After they scam you they will refuse customer service. In my case they told me to figure it out myself, though it was not my issue but theirs. They did not provide me documents for items they sold me. I can go on..

These people are the most helpful individuals. When I was lost on the bidding process Tabitha walked me through and helped me each step of the way. I cannot say enough good things about that woman for helping me through this process. People who complain clearly don’t read the rules and policies and don’t bother asking for help. Abm is more than willing to assist and Tabitha is your go to person.

The worst experience!! Do not trust these people there website anything!! I will be contacting the state board to hopefully get there license revoked.

My experience so far has been very good staffs are very helpful to help you understands how to bid and what to look for when placing your bid. They adhere very strictly to their company policies I am sure that is why some people leave them with negative reviews. My advice for bidders ask them questions before you bid they are always very happy to answer, they are not the seller of the vehicles they are brokers and they see the same pictures you see so you cant blame them for additional damages on the car, finally have your money ready before you bid and have your car ship quickly in other to avoid late fees or extra charges

Buyer beware, be prepared to pay double of what you bid on from hidden charges and 100$/day late fees they slap you with

EXTREMELY happy working 1st time with AutoBidMaster!As a new user, I bothered them with tons of questions. Answers were always helpful, courteous, and quick. The process was explained VERY clearly and the sites software has the entire process automated in a fantastic, clear, user-friendly way. You are updated every step of the way, fees and payment methods are clearly explained.I even had a special request regarding sending out my title, they helped with that too. And their fee- 3% if you are at the top level package - is less than with SalvageBid, which charges 5%.Very very happy. Will work with them again!

DONT TRUST THESE PEOPLE. THEY ARE A RIP OFF. THEY NEVER ANSWER THE PHONE WHEN YOU NEED TO FIX A PROBLEM. THEY WILL CHARGE YOU LATE FEES BUT THEY WOULD NEVER ANSWER TO FIX THE PROBLEM. GO WITH COPART AND GET A PROFESSIONAL CUSTOMER SERVICE.

For two years in a row 2013 - 2014 I dealt with Auto bed master company and purchased through their site more than 20 vehicles ... more characteristic of this site is the transparency and credibility of all its staff or staff .. also easier to use the pages of this site to find and sort and Follow-up of thousands of vehicles and items and add them what you like them to watch list ... Auto bed master is the only one who added the Arabic translation of the page on the web in a clear and very neat siteAlso do not forget the shipping department of Auto bed master company ... this section or department found through dealing with easy handling .. .. speed meet the demands accurate and regular dates and all you need details and data since the purchase of the vehicle from the US auction until it reaches destination port ....Auto bed master company really deserve thanks

I had a free membership for almost one year and during that time I was looking at the cars that are being auctioned to try to get a sense of how much the final cost would be Some of the cars were overbid by quite a lot considering the damage unless they are buying them for parts I was looking for something I can fix myselfIn September I needed to buy a car and happened to find one that was not too badly damaged and had a buy it now price so I signed up for the preferred membership and paid the fee and also placed the deposit than I clicked on the buy it now buttonFrom there I dealt with Ella by email and she was very helpful guiding me through the process I went out during lunch time to make the wire transfer and after that I also paid for the shippingLater on the same day I was notified that the car was already picked up and on its way and 3 days later they delivered it to meI would use autobidmaster again the next time I need a car

My experience with autobidmaster had been a good one thus far. I have bought many cars with them and i can say that they are a wonderful company. They give advise at each point in time to guide the intending buyer to make a good choice. I recommend them to any one that want to buy cars. My advise to buyers is that read the rules of the game and you will not have problems with them, The other time i had problem with there agent in my country, they rose up to the occasion. Anna you are my account officer you are great !!!. So also Natalie

Very professional and great customer service. Answered all questions very quick. Would like to Thank Lana for her great customer service and for helping us throughout all our transactions. Thank you very much.

I am sorry I cannot give zero stars, as they deserve!They are horrible and without any clues of what they do.One of their representative said I am the highest bidder after I was online and saw that I was outbid!! And most of all, you cannot bid live, as I lost 3 hours online until my item was on the row to bid on, and I lost because I couldnt increase my preliminary bid. Forgot to mention, if you not pay second day after you won, they will charge you daily $50 !!!From my experience,the cars they sell come vandalized, without most of the accessories, like navigation, stereos, (auxiliary engines for trucks) and they dont disclose any of this

HORRIBLE HORRIBLE HORRIBLE!!!!!!!!!!!!!!!!!!!! Avoid at all costs! The car I purchased had odometer fraud that was not disclosed to me at the time of the sale. The customer service staff is no help. Look at their rating on the Better Business Bureau. Dont waste your time, money or energy!

I bought 2 times cars . One for me and for my wife. Very smooth transactions. Highly recommended

Excellent company to do business with. I was very pleased with their services. Every one with the company was very helpful. I will do business with them again and refer my friends to do business with them also.

Great

Total Rip-off, I’m doing business with them for the first and it’s a terrible nightmare. Please I want my refund. This guys can make one have a heart attack.

Great customer service, friendly staff, and excellent online platform that is easy to navigate and use.

What a miserable predatory company.Make a mistake? TOO BAD. PAY US.Need help? TOO BAD PAY US.Just make sure to read the fine print VERY CAREFULLY.Also understand that there are FEES on top of FEES on top of FEES.Seriously. You think you understand what itll cost and then they send you an invoice and there will be HUNDREDS in extra fees.BE VERY VERY careful when dealing with these sharks.

Do NOT do business with them! They had one job, to sign and date the title, and they failed to do that (and this after waiting weeks for the documents). Called them, super rude service, wouldnt admit their mistake, and then made me pay for shipping to and from to get it corrected. Awful experience! Thought it may be faster since they were closer, but boy was I wrong! 0 stars!

Very simple, helpful service.

I used this company once. At first it was OK. Their website is very easy to navigate as far as bidding. Once I bought the vehicle thats when the nightmares started. Long story short: autobidmaster gave me an incomplete title meaning it was missing signatures in order for me to put in my name. After doing extensive research it was actually their job to provide me with a complete colored title which they did not bother. Luckily for me the person that I needed the signature from was in the next town and kindly signed off on it (also long story and a long drive). Also beware of pop up fees from the company. I wont use this company again their staff seemed understaffed and incompetent sometimes very rude probably cause theyre underpaid.

I am extremely happy with AutoBidMaster service. Friendly customer service with easy to use website.Good job guys!!

5 minutes left before bidding finish, i want place my bid, and f.... website just down. Want refresh... nothing. Make shure there is no copart extra 480$ fee. Dont make my mistake....

Excellent Service! Highly Recommended!

Yes! I really loved it. Honest business, great deals, step-by-step support, lovely Carl, Lana and “ANGEL VOICE” - Olga M. Thanks a lot to all of you!Pleasure to do business with AutoBidMaster! Strongly recommend to every one interested!Sincerely yours,Petru DUBENCO

This is the worst website and customer service I ever had!!First of all they never receive full payment! They always receive less and say the difference is an unknown amount deducted somewhere in between bank transaction by an unknown bank and they hold they buyer responsibility to pay that unknown difference!! although, they charge international payment fees!! They clearly dont have any policy or any official document to prove this lost amount!! Maybe their accountants come up with numbers and say this is what we received!!Also, If you win a bid and the seller kept bargaining for the final price, YOU, as buyer will be responsible of the late charges!!!! WHAT FOR? and they ask you to send money as a deposit other than the security deposit that you put already before bidding!!Another funny thing that always happen with autobidmaster, is that they can give your vehicle to ANYONE wakes in to the warehouse without any shipping order or any official approval from the buyer!! This happened twice with me and no reasonable explanation for this stupid act!!!I strongly encourage buyers to stay away from autobidmaster.SAVE YOUR MONEY AND SAVE YOURSELF HEADACHE!

What a great experience is to buy cars through Autobidmaster.The cars you can get at a fraction of the retail price is an incredible deal.Trevor at the customer service, really knows his job and will help you in all your questions in a very professional wayJC

We have been registered with AutoBid Master for over a year. We have used them a couple of times and have been pleased with their services. I would recommend them to anyone.

I am extremely disgruntled with Autobidmaster as it is now rolling into February and we have been trying weekly to obtain a title for a vehicle purchased in September of last year through these people. Autobidmaster was not hesitant at all to take our money and have been giving us nothing but excuses for their poor performance since . This is the second time that we have experienced lost paperwork with these people and it is extremely unprofessional and unacceptable . I am now contemplating a lawsuit for damages. Buyers be very careful !!!

Want to take just a moment and say what a pleasure it has been to create an acct. Karl and Derrick provided me the best customer service that i have had in a very long time they were very prompt ,studious and very professional made me feel welcome and a part of the team Thank You so much for your patience and Awsome customer service

Customer service was great and the team worked very fast. I was getting quick and prompt response to all of my questions.I would definitely like to come back to this company again in the future.

I have purchased many cars with autobidmaster where they had to deliver it all the way in africa. it was done with no problem.. they offer great service. i would recommend them to anyone trying to buy cars from any auctions

Car is received, so far I am 110% satisfied, I hope next car I will buy soon using your service. Just want you to tell thank you AUTOBIDMASTER TEAM for your support.

Buyer beware. I sent payment the next business day. They said they didnt recognize my payment (what ever that means) and charged me late fees AFTER they release car to me. They held title hostage until I paid. Called BBB but that only was only minimum help. Buyer beware.

If you like being screwed over then proceed with the transaction. I am sorry if your like me and looked up their business practices afterwards..... Scam Artist

I was extremely satisfied with the level of customer service I received from Autobidmaster. They were professional, courteous and very friendly. This is my 14th vehicle that I purchased through them and have not had a problem since. Inna was awsome!! She is very knowledgeable and very professional. She also helped me get fast shipping and they delivered in a timely manner. A+++ Highly Recommended. Looking forward to my next purchase. Thanks Guys!!

I receive A+++++ service from Lana and Derrick.Thank you for your great customer service.

I was searching the net using Google to find the best broker website for US auction cars to help me in buying a car from an auction. Immediately Google found AutoBidMaster and its twin SalvageBid for me and they were really the best after I compared them with other top competitors websites because they are very clear for buyers and very easy to use. So I bought my first auction car through SalvageBid and amazingly they save $1800 for me in my first bidding. Also there customer service was excellent and very helpful, kind and friendly. After this wonderful experience with them, I bought another 3 cars and a Super Bick through there two websites and again they save more money for me. I gave them 5 stars for their great business efforts and I recommend you all to try their services. Thank you

Purchased a Tesla Model S 85 though Bidmaster and the entire experience from start to finnish was exelent. The autobidMaster group was super helpful at all stages. As I was a first time buyer they called just to make sure I understood the process and walked me though parts I was not sure about. I would highly suggest these guys.

They charge storage on days there not open ,Wouldn’t help out at all ...have bought many cars form this placeDriver Tryed pay in cash they wouldn’t take cash

I would never recommend this website. We registered for the free trial membership and were charged for a Preferred Membership a couple of days later. Now we Google reviews and find that this has happened to others as well when they increase their bid limit on a vehicle. Very deplorable business practices! We noticed the charge on our visa and immediately contacted the company. After two conversations Anna at Autobidmaster, she was completely unwilling to help cancel our membership that we did not approve of nor were notified of in any manner whatsoever. It really seems like a SCAM to me.

Im leaving this review for my boyfriend Omar. We had the pleaser of working with Derek there. He was very helpful and easy to work with . I would recommend autobidmaster and Derek to anyone who needs their type of service .

I am a Canadian and purchased through Derrick At autobidmaster He made it easy. The process was complated but he made it smooth and easy There was a problem at Copart Phoniex but they reslove through to Derrick as well and everthing is in order and i am ready to import my harley into Canada Thanks sooooo much Derrick

Worst experience ever .stay away from this company they ll rip you off. Not only i was charged in US dollar but they included unexpected extra costs and all in US while my bid was in CAD dollar .PLS see the attached screenshot .

Karl was very good to deal with thank youI have had dealings with other brokers and the experience was not as good as the ones Ive had with you guysthank youErwin

Very helpful and prompt. Reasonable Priced and though.

My dealings with AutoBidMaster was some what discouraging. I just purchased a 2014 Jeep with 11,888 miles and expected to get the total vehicle that I had purchased. When I received the vehicle the damage was as expected with no surprises from what was shown in the photos. Upon examining the vehicle I found that the tires and wheels had been exchange with older worn out tires made in 2010 and that the Jeep hard top had been exchange with an older model. I anticipate the damage, but anticipated getting what I paid for. It will cost at least $2,000 to get the vehicle to where it should have been. ABM or Farmers Insurance allowed or exchanged 2014 parts from old used ones. Someone should be minding the store. Cant be trusted.

I do not recommend a business with the company Autobidmaster. My 2 friends buy a car with them and wait 25-35 days for oceanic shipping. I bought Porsche 911 at autobidmaster site and wait about 30 days for oceanic shipping. They take money from you and then waiting few weeks to hit the cheapest shipping chance. They chat online is probably a joke - almost always closed, if open it is useless and standard texts im with you, please wait, im with you......

So my experience will be stated as accurate as possible, I signed up for the membership and it does state that 30 days are free however they do end up charging you 150.00 for the year (maybe a month of that is free, Im sure it was in the fine print but I didnt read it) then the car I wanted went to live auction and it was a tad bit confusing when bidding it went fast and I tried to keep it straight, I thought I originally lost the bidding war, but come to find out I won, but it was only on approval to I haggled for about a day with the owner who decided to sell it to me at a fair price. You cannot legally drive the cars off the lot of Copart so you should have transporting figured out in advance. The only other querks is that you have to have the bank wire transfer done in the same day and if your bank has any delay whatsoever the autobidmaster will charge you 50.00 per day after 2 days that sucks and I am not happy about it. Secondly if they cant ship your vehicle to you on time and have the vehicle off Coparts property, Copart will charge you 20 dollars per day so keep that in mind also. Fortunately I did not get any additional storage fees. All round it was worth it but a little stressful with the banking stuff!

Bought through them without any problems. remember, they are only an auction site, and not physically involved with the vehicle in any way. they just handle paperwork. that being said, I did not purchase without personally giving a thorough inspection of each vehicle. I could understand some thoughts of misrepresentation from the photos taken by copart. a picture cannot give the fine details an eye can catch. Hearing about mislabeled titles, i also contacted the associated dmv to confirm the exact title brand given. if you do your research, and due diligence, you wont have any problems. i will knock off a star due to their live auctions freezing sometimes; maybe copart, maybe autobidmaster, either way it could have been a problem.

I bought a 2014 Ford Focus from Copart Toronto through Autobidmaster. In the registration process I got some troubles with Service Ontario office. They requested a lot of papers and every time I am asking for help from Autobidmaster I am getting prompt response with high standards of professionalism. Lana U. was my contact person and was very helpful. I really appreciate her help and her colleagues help.Muhsin Hamdoon

They charge too much fees. compare theirs fee to other auto auction fees, and you will see BIG difference. i rather go thou directly auto auction fees they thou theirs.

Its too bad other companies cant conduct business like this company, my customer satisfaction was completely overwhelmed, any question that arose was answered quick and fast, They clearly show thats theres still hope when business is conducted fast and fair

They are stealing deposit after 1 month. I lost 400$

Awesome customer support, olya helped me all through, she doesnt get tired of my worries, it all get solved once i chat with the support

I found an salvage cars clean title on the online website do i find it here?

They will scam you.....STAY AWAY

Very good

Through the company’s website, he noticed that the shipping prices are expensive, and he also noticed that it helped them some expensive thing.i think the fees little pet high. but it professional websitehaveThe company site is terrible, I recommend entering it

Good application

Lovely and wonderful location