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Metropolitan services, LLC
Portland, ME 04101, United States
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As
Review №1

Such great people! They helped me diagnose an issue with my washer, even though it wasnt a brand they service. On a weekend. Via email. Talk about service!

Te
Review №2

These guys do a great job! Fast, professional, not afraid of answering questions. Daniel helped me out when I needed it, Highly recommend this company for any appliance service.

Jo
Review №3

Highly recommend this company. Honest and more than fair. All their work is guaranteed and best of all I couldn’t be happier. Daniel was considerate, and took care when completing my repair. Wish all repair persons were like Daniel.

Ka
Review №4

I would highly recommend this company for service of appliances. The office staff was very friendly and explained the time a service call could be made. The technician was very professional and accurate in his evaluation, and the time the part could be found, and the time the repair could be done. In this time of COVID, it is sometimes difficult to find service companies to respond. We will definitely call them again should we need more repairs.

Da
Review №5

Excellent service. Delightful person. We have used him multiple times. Dont bother with anyone else.

Al
Review №6

Professional, honest and helpful. He was good at his job, gave us several alternatives, and most importantly, fixed the problem at minimal cost, with a good warrantee on his services.

Br
Review №7

We bought a house a few months ago and had been having trouble with the freezer and the oven. Daniel came out and had both issues diagnosed and fixed in less than 30 minutes! Great company to work with and Ill be calling them if we have any future issues.

Ch
Review №8

I was having an issue with my refrigerator in the garage. Matt from Metropolitan Services actually diagnosed my issue over the phone, told me the part I needed to order and even gave me the phone number of the company I could order the part from. Great customer service!!! I will definitely call Metropolitan Services back if/when I ever need any of my appliances serviced.

Jo
Review №9

Amazing customer service, professionalism, and knowledge. Daniel worked with me to find the least expensive solution. He gave me part numbers and explained how to order them and replace the parts myself if I wanted to try. When I failed, he came right out and showed me where I went wrong and didn’t charge me.I highly recommend using Metropolitan for any appliance repair.

He
Review №10

Outstanding service in every way. My fancy German dishwasher up and quit, and I was dreading the repair bill. Dan arrived as scheduled, and impressed me with his understanding of the machine, and found a repair that avoided replacing major parts. The cost was nominal, and he even suggested some DIY fixes for common problems. Will definitely call him again, and recommend highly.

Al
Review №11

Assisted me in assessing my dishwasher damage and referred me to the appropriate supplier. Very friendly, professional and helpful. Highly recommend!

Je
Review №12

Matt was extremely helpful on the phone and Daniel was extremely helpful in person. Daniel was able to identify the problem with my dishwasher within thirty seconds. This is after the installers had come twice and could not figure out the issue. Daniel also did a trial run of the dishwasher to confirm that it worked, which took extra time but gave me peace of mind that the problem was indeed fixed. Also gave good advice on how to best use the machine. Will definitely use them again in the future.

Pe
Review №13

I am very impressed by Daniel’s extremely professional operation. My high end range died after only 7 years, and the repair bill was formidable, but Daniel gave me helpful advice about contacting the manufacturer, and Matt in his office shared part numbers and encouraged me to look online for cheaper parts. Daniel came and installed the parts and as a result I have salvaged my range (at least for now) instead of having to buy a new one and send the old one to a landfill. Great to have found someone who appears to be able to fix pretty much any appliance!

Er
Review №14

Matt was exceptional to deal with. He spent an hour with me on the phone troubleshooting the problem with our dishwasher. They will definitely be my first call anytime I have an appliance issue in the future.

Su
Review №15

Fixed broken washer! Fast service, reasonable rates, friendly and communicative. I recommend them highly and will use them again!

Ke
Review №16

Great service

Em
Review №17

I called and spoke with Daniel regarding my year old GE Dishwasher that seemed to have lost all power to the machine. Daniel was very knowledgable and recommended over the phone for me to purchase and install a new user interface board. He said it was a very easy procedure, and is typically what is wrong with the machine. He even went so far as to send me a link to the exact part that I needed to order. I just installed the part, which was very easy to install, and the machine works!! Thank you so much for your help! Highly recommend!!

Da
Review №18

We had problems with our less than year old GE refrigerator. The frost free freezer had icicles and the base ceiling rained onto our food. Dan from Metropolitan came, assessed the problem and fixed it quickly. He was knowledgeable, polite and very quick to find and fix the problem. Our refrigerator was still under warranty, but I would highly recommend Dan to anyone with appliance issues.

Do
Review №19

Super phone service, ordered part in advance they thought we might need. Daniel the service man came on time and quickly solved the problem, what a gentleman. Great service , recommend highly

Ho
Review №20

Outstanding service! i have a gas range that is less than a month old and the oven would not stay lit. daniel met me at my house, took his shoes off and right then and there i knew he was respectable and that he was honest. he explained everything he was doing- which i totally appreciated, and he fixed it! i highly recommend Metropolitan Services.

Di
Review №21

Service was outstanding. Daniel the repair man was very perceptional and curious. He repair my stove in a timely manner . I give the company 5 stars. I would recommend Metropolitan Service LLC every time.

Su
Review №22

Very impressed with the service. They are informative and pleasant, willing to take time to explain things.

Ly
Review №23

Service is a 5 star. Appointment was scheduled, timeframe for arrival confirmed the day prior to the appointment and appointment met within scheduled timeframe.Daniel arrived prepared with the parts needed for the repair. He was very polite, considerate (removed his shoes upon entry), quickly assessed the needed repair, made the repair and then tested it to ensure it actually corrected the issue.Daniel asked us to test out the repair ourselves over the next few days and call back if there are any continuing issues.

Information
1 Photos
23 Comments
5 Rating
  • Address:Portland, ME 04101, United States
  • Site:http://www.msllc.me/
  • Phone:+1 207-307-0714
Categories
  • Appliance repair service
Working hours
  • Monday:8:30am–5pm
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8:30am–5pm
  • Friday:8:30am–5pm
  • Saturday:8:30am–5pm
  • Sunday:8:30am–5pm
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