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MaidPro Pooler
1105 East Highway 80 B, Pooler, GA 31322, United States
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Je
Review №1

The maids are always very professional, and do a great job cleaning. I have used them for over a year now - and have always been very pleased. Also - the office staff does a great job in communicating schedule / and will reschedule as needed. I have been very pleased overall with MaidPro!

Me
Review №2

Josephina did an immaculate job on today’s cleaning! Her attention to detail is incredible and I’d love to request her for our next cleaning!

Fr
Review №3

I am usually fairly picky, so whenever I have a stellar cleaning I like to share.. Lisa has always been a wonderful worker (and insightful!) and Bethany did a great job for her second day. I hope she ends up sticking around with you guys.

Ca
Review №4

The ladies are helping me take back areas that have needed a little help. I really appreciate what they do for us!

Br
Review №5

I used MaidPro back in May 2021 to help clean a house my partner and I were selling. The house was empty and the only requests were for the kitchen and one bathroom to be cleaned. The cleaners did not come during their scheduled window (9-1), which affected my work schedule for that day. I had to call them to ask why the cleaners werent there and the woman handling the scheduling asked me to leave me door unlocked because they were running late that day. Is it so hard to give your customer a heads up when you arent going to be on time? When I returned from a work trip a few days later, the cleaners had come but did quite a lackluster job. The stove was not cleaned at all. None of the cabinet doors were cleaned. The freezer shelves were sitting on the counter and a rag was left in the freezer. It was almost as if the timer went off and they just stopped wherever they were at in the cleaning process and left. When I called to complain, the lady apologized and rescheduled for them to come back out and finish the clean. On that day, the cleaners AGAIN did not come during their window. I informed the lady that I had to leave town and would not be back for a week or so. She rescheduled for them to come the week I came back, but the cleaners just never came again. I am highly disappointed that I had to pay for this service.

Vi
Review №6

Lexie and Alison were incredible! Beyond appreciative for what they did and the service they provided! Please let them know how thankful I am!!

Vi
Review №7

Natalie at Maid Pro is amazing! She always does an incredible job and takes pride in her work. I love coming home to a freshly cleaned house but more so when I know she has been there. I am very grateful for her work ethic and dedication! I highly recommend her. ❤️🙌

Gr
Review №8

Set up a long-term schedule. They were 4 hours late on the first visit (and didnt tell me that was happening)--decent cleaning, but not thorough with several areas and places missed. The second scheduled visit was cancelled without any advanced notice--I called them to see where they were because they hadnt yet showed up for the scheduled window and was informed they wouldnt be coming. So disappointing. Dont recommend.

Be
Review №9

My home look like its brand new when MaidPro worker leave. My home smells wonderful and it look as if I just moved in. The ladies are very professional and they will go out of their way to please you.

Ki
Review №10

Before listing our home for sale, we hired Maid Pro to do a deep clean on our home. We were very clear about what we wanted. Clean baseboards, windows, bathrooms, light fixtures, etc. When my husband returned to the house, the house looked exactly the same as he left it. Dust everywhere, and baseboards not clean. He immediately called them back and the cleaning ladies were not happy and claimed the place was clean, after my husband wiped our floor with a white paper towel and it turned black. After further looking through our home we noticed that light fixtures were still dirty, and most baseboards still were not clean. The worst part is we were charged $326 for this nonsense. My house is only 1500 square feet. Needless to say we are very unhappy and since then cannot get anyone on the phone.

Re
Review №11

MaidPro is not only affordable but their cleaners do an amazing job! I honestly cant go back to a world without them.

Re
Review №12

Great experience with our first cleaning.

Ra
Review №13

The young women were outstanding. They completed every item on the check sheet. They missed nothing. I intend to use this service again based on the great job they did. They both had masks on and were extremely polite

Th
Review №14

The folks at MaidPro are wonderful! They show up on time and do a stellar job cleaning our bathrooms. They always remind me they are coming, and they call after a cleaning to be sure that I was satisfied. I highly recommend them!

Ch
Review №15

My daughter and I had the best experience with Cindy @ Clean Heads. She was very professional and informative. She was a pleasure to be with during a trying time. Thank you again Cindy for everything. ❤️❤️

Le
Review №16

Enormous help cleaning the old apartment after we moved.

Al
Review №17

I cannot say enough WONDERFUL things about MaidPro of Pooler.From the initial contact with Amanda, to having our new home cleaned by Krystle & Althea — everything was seamless and professional.Amanda was very knowledgeable about the services offered and worked well with my to accommodate my schedule.Krystle and Althea were on time, very thorough, processional, and personable. The girls came in, took direction, and did a 5 star job cleaning our home. They even left a checklist so I knew what they did! Everything was so clean and smelled clean — not like bleach, which I love!If you want your home to sparkle, choose MaidPro of Pooler!You won’t regret it.

Ho
Review №18

I have had an excellent experience with MaidPro so far. Out of four cleaning appointments, only one team did not meet my expectations. A quick call to the office remedied that situation. It’s so nice to have my house cleaned as well as I would do it myself.

Em
Review №19

I’ve used maid pro for almost 2 years. They always do such an amazing job! They always go above and beyond what I ask of them. The girls are always very friendly. Having them is such a blessing to this special needs mom!

As
Review №20

The Pros that have been out have been great. They asked plenty of questions during their first visit to ensure they understood what our expectations were here at Lowcountry Basement Systems. Kristin came back again and left the offices just as instructed. She addressed the couple concerns I had right away. Thank you for keeping us squeaky clean!

Mi
Review №21

Alison is the best!

Ta
Review №22

They were punctual and made quick work of what wouldve taken me hours. I feel so much better I would definitely recommend them and also I will subscribe for monthly or bi-weekly tune ups. I am beyond thrilled.

Ke
Review №23

The young ladies were very professional and on time. They did an outstanding job in cleaning. I would recommend this company to anyone.

Jo
Review №24

My husband gave me the gift of MaidPro for Christmas about 3 years ago. Since then I have enjoyed this wonderful service twice a month every month. People always comment that my home smell so clean and fresh. I then take the opportunity to give them the info and I recommend they give it a try. Several have done just that and then Thank me, I tell them dont thank me - Thank MaidPro. I cannot recommend any one girl as the best because in the 3 years I have been enjoying this service I have gotten to know several of the girls and each becomes my favorite. They are all very sweet and friendly, yet professional. After a brief greeting they get to work. When the job is completed my house looks bright and clean. I walk through and breathe in the clean fresh smell, and I dont know how, but the house looks new again. I love MaidPro and the service they provide. I do highly recommend it - so if anyone is thinking about getting some help with housecleaning, my suggestion is Call MaidPro and let them tell you about their service ....and...give them a try, Im sure you will agree.

Pe
Review №25

Came when they said they would. Did a great job in a timely manner. I couldn’t believe how much they did for the price. I was very impressed by there professionalism and I would highly recommend maid pro.Thank you maid pro for your great service !!

SA
Review №26

EXCELLENT CUSTOMER SERVICE, VERY FRIENDLY TO OUR GYPSY IN THE OFFICE. WILLING TO GO THE EXTRA MILE! WE LOOK FORWARD TO OUR NEXT CLEANING.

Ja
Review №27

They are prompt on calling you back, they also have a 49 check point.

Ni
Review №28

This cleaning was a closing gift for my client and she was absolutely thrilled with the job that maid pro did! I highly recommend choosing them!

Ho
Review №29

My MaidPro representative was FABULOUS this week! She was thorough and surprised me with some sweet little touches here and there. (End of TP roll shaped like a rose and a teddy bear very deliberately positioned sweetly on a bed). I’ve had several different ladies while using MaidPro. They’ve all been solid performers. Unfortunately, there is a lot of turnover in this industry so I see a lot of new faces. But MaidPro’s “school” ensures there is a consistent process and approach used by each employee. It hasn’t been disruptive at all. With that said, I would love to have this rep every time! She is a gem.

Su
Review №30

Two cleaners were sent to my home but one was far superior to the other. Dana was excellent and did a very thorough job with everything she touched! She even went back and corrected the things the other cleaner did not do well. I would recommend Dana to clean for anyone who wants a quality job done by someone who cares about their work and strives to provide exceptional service!

Ma
Review №31

Extremely professional! Didnt waste a minute. Very thorough! Will definitely use again.

Pa
Review №32

Hired for a move out clean. Horrible job. They came back and “fixed” it. However, I still had to scrub sinks and sweep cobwebs after round two. Customer service was very nice. But def wouldn’t recommend!

Ch
Review №33

My house is SO CLEAN. Im a new customer and I have already recommended them to 2 people. Thanks for the clean house, professionalism, and giving me my sanity back. :)

Ro
Review №34

I have no complaints. All the girls that I have experience with do a good job. They are all pleasant and hard workers.I recommend maid pro to all my friends.

Br
Review №35

I have tried different cleaning companies in the past but have become a staunch fan of Maid Pro of Pooler. I can be very particular and have been extremely please with their service. The office is very accommodating and goes above and beyond to make sure each service is the best it can be. Michelle, who is the one who usually performs the cleaning, is a jewel who takes pride in a job well done. Nothing beats coming home on a Friday after a long work week to find there are no household chores left to be done. Thanks Maid Pro!

Be
Review №36

I have Laura and Karrie as my cleaning ladies and they are absolutely awesome. When I first thought about hiring a cleaning service I was afraid that they would not clean like I do(did). Now after 2 years they clean much better then I ever did. I love the service.

It
Review №37

Alisa has been one of the best and most preferred cleaners since I have been using the MaidPro service. She is pleasant to have around and a delight to speak with. She does a great job and the house is spotless when she leaves. She gets a tip everytime she comes to my house but she deserves more than that because of how much dedication she puts into her cleaning. You can tell that she does everything she can possibly do to make sure we are completely satisfied. Thanks Alisa you are the best and I recommend that anyone who wants a job well done should ask for her!!

Ra
Review №38

First time client and we could not be more pleased with MaidPro service. The 48 Point Checklist was completed and our house has never been cleaned as well by other firms. We requested a deep clean which was accomplished well. Karrie and Laura arrived smiling and we discussed our expectations which they already knew from April with whom I scheduled the service. They were engaged and interested in our home from the start. We noticed teamwork, caring and great attitudes throughout their visit. Additionally, April and I discussed one time needs and April was willing to provide requested services as needed and explained in detail how to request the services in the future. We will certainly continue routine service with MaidPro and would love for Team Karrie/Laura to become our routine associates.

Vi
Review №39

Just recently received MaidPro cleaning service as a Mothers Day gift from my husband. The two ladies who came to my house were phenomenal. They were courteous, hard workers, and diligent in their efforts. A supervisor was sent out to ensure that everything went well.The ladies cleaned everything as detailed in their checklist and I felt like I was in a new house! I will definitely use their services again!!!

Bi
Review №40

If I could give this company no stars I definitely would. How they have been in business 12 years giving this type of service is beyond me. Hired them for a “deep cleaning” before I had family over for the holidays. I was extremely excited to have a clean house and for them to give the extra attention to the areas that I don’t get to on a regular cleaning and pick up. They literally sent one person the first time and she was there maybe four hours. Nothing was done. I began to wonder what exactly she did. Emailed them about my dissatisfactions with picture proof and all they did was apologize for the bad service and offered to fix the areas I was unhappy with. I agreed to have them come fix it after Christmas was over and as the couple days passed I found more and more stuff that wasn’t done. A 10 year old could have done a better “deep clean” then anything they had done. So instead of fixing the couple of areas mentioned the first day they said they would clean the entire house again. Only for them to show up with two people this time smelling like they had smoked cigarettes in the car with the windows rolled up. How you can have people who aren’t clean themselves cleaning someone else’s home? They came in for two hours and missed all the same things I complained about the first time. Then I emailed them once again and they didn’t respond for days until I told them I would be leaving a review with pictures of there cleaning services did they decide to reply apologizing again but not providing any real solution. So if you want waste time, money, and effort with a company who lacks attention to detail, and makes excuses for everything then be sure you call MaidPro. If not spend the extra couple dollars with a company who cares. They quoted me 270 dollars and the pictures attached will show you what got me.

Fi
Review №41

Maidpro has always been courteous, flexible, and provides excellent service. I can not recommend them enough if you need an extra hand keeping your home in tip top shape.

Ju
Review №42

Amanda, April and the crew at Maid Pro are just awesome!! A+++Highly recommend to anyone!

He
Review №43

I highly recommend MaidPro! Christy and Wendy did an excellent job cleaning my house and were very thorough. They were kind, courteous, and professional. In addition, April and Amanda in the office are so helpful and worked with my schedule to make the process of setting up my cleaning very easy.

An
Review №44

Best place to work

An
Review №45

Karrie and Laura are always my go-to MaidPro girls! It takes a lot to handle my cleaning needs, and these girls always get it right. I dont trust many people in my house without me present, but I would let them in without hesitation. They are always on time, quick but efficient, and get the job done right!

Ch
Review №46

WONDERFUL! With two small boys and a dog, my house is nothing but toy clutter and dog hair, and the ladies do an AMAZING job of getting it in order. Punctual, professional, and friendly -- easily one of the best services Ive used.

St
Review №47

Laura and Karrie were great - professional, friendly, very willing to receive my input. I am putting the house on the market and the place had to shine. Ironically, the very first thing the agent commented on was how clean the house is! Thank you Maid pro. April and Amanda were also excellent in answering my questions when I was initially looking into various services in the Savannah area. Being from out of town, I was under a tight schedule and they were able to accommodate this. They were informative & efficient without being pushy. I really appreciated that which is why I chose Maidpro over your competitors. Price-wise, you are also competitive for similar services (albeit on the high side). It boiled down to the fact that I felt confident working with Maidpro based on Aprils professionalism over the phone.

Al
Review №48

We are very pleased with our cleanings by Maid pro. Ms. Dana does a wonderful job & shes very polite. Thank you so much Ms. Dana! We really appreciate you!!

Do
Review №49

The administrative people at Maid Pro were friendly and professional. Dana, my cleaner, was very professional and I was extremely pleased with her performance and attention to detail. I have had monthly cleaning for several months and have been very satisfied. Have used many other cleaning services but Maid Pro the best. Have recommended them to friends and neighbors.

Jo
Review №50

Maid Pro is over priced and our maid barely cleans anything in our house. She wanders around cleans a few things but has absolutely no experience what so ever. Her idea of making a bed is roughly throwing the sheets back over the top loosely but does no effort to make it look presentable. They are paid 130 every time she cleans our house but we still find crumbs, dirt, and garbage that was noted before she came to clean. Maid pro is just an over priced well branded cleaning service that looks like what you would want. Never judge a book by its cover. They dont know how to organize things and make a home look presentable. I actually have to clean up after the maid has already left. We have become very fed up with the service.In reference to maid pros comment below, this review is correct. My roommate had services performed in Savannah GA. I was not the account holder.

Me
Review №51

I cant recommend these guys highly enough! Everyone I have worked with, from the sweet woman in the office to my amazing cleaner couldnt have been nicer or more professional. Such a wonderful change of pace from all of the cleaning companies I called. MaidPro is really such a class act. The cleaner they sent was so polite and hard working.....she kept up an incredible pace for hours and I knew when she was done my home had never been this clean even when I moved in! MaidPro came when they said they would, cleaned my house beautifully and with more detail than I ever expected, and called to make sure I was satisfied...and they genuinely seemed to care that I was a happy customer! What more can you ask for!

No
Review №52

They always do a GREAT job and both workers are so nice and caring. They feel like family to us. We always recommend MaidPro to our friends.

Qu
Review №53

Maidbro is an excellent service for any body who needs a weekly/monthly cleaning service or even a one time deep clean. Maid pros customer service and employees are fast, consistent, and reliable. Tanya, is always on time and goes above and beyond my cleaning expectations.

La
Review №54

MaidPro has done very well by me; I used another large service for 1.5 years and was not happy with how it was going. I hesitated before hiring MaidPro but I am sure glad I did! The onboarding process was thorough and totally customer-centric. I shared my past experience and they listened! I like that they show up when they say, same time/same day so I can count on this in my schedule, and that ONE PERSON who knows my home, what I like and dont want, comes each time. Erin does the best job Ive seen on my floors, bathroom and kitchen, which are my hot spots that I dont do well, of any of the services/cleaning professionals Ive ever used. I look forward to continuing our relationship!

Ma
Review №55

I have used Maid Pro for more than eight years now and have always been extremely pleased!They are very thorough in all the cleaning that they do in our house! I highly recommend MaidPro!

Ta
Review №56

Excellent and work with us to meet our particular needs. The communication has been good and the staff dependable.

Ms
Review №57

I was given a gift by a friend. These cleaners are encouraged to cut corners and get out as quickly as possible. I was told by a former employee that I would be disappointed and she was right. My blinds were left filthy, appliances barely touched, the floor was sticky.. never never never again.

Ca
Review №58

April and Michelle do a wonderful job! I am always happy with my cleaning!

Su
Review №59

Great Service. They always do a great job.

Cl
Review №60

Consistently great service. Courteous, thorough and responsive to our requests. Yeah Kendal!!

Ma
Review №61

They are miracle workers! The ladies who cleaned my home were timely, friendly, professional and went above and beyond to clean my home. Maidpro was definitely the right choice.

Li
Review №62

My fiance and I live in a two story house with four dogs and two cats; not an easy task to keep up on with this Georgia sand everywhere! I am happy to say that using MaidPro has helped tremendously with keeping the bigger stuff cleaned (i.e. base boards, mopping floors, bathrooms). They come twice a month and it truly has really been a life/back saver!What really puts the cherry on top is the cleaners, Michelle and Kelley! Not only are they animal lovers, they have no issues working around the dogs when theyre inside, but I feel like I can trust having them in my home. They show care in their work and have been nothing but wonderful when they are here. HIGHLY recommend from us!

Sa
Review №63

Sharon and Kristen were great. Love to have them back

Sh
Review №64

They sent out 1 person when it was supposed to be 2! The job the 1 person did I could have gotten my 10 year old neice to do. She didnt do ANYTHING to the kitchen ecept mop it! What? She did not clean the sink,wipe down the countertops! Nothing! Needless to say I am very disappointed!

T
Review №65

We go into the weekend with a beautifully clean gym here @ SoFit Pooler every Friday due to the MaidPro crew!!! Shout to Dana and Kelly for getting us tidy today!

me
Review №66

Overpriced for what was done, they didnt clean my counters, chair guards on wall, outsides of appliances and just overall dingy. The house looked near the same as when I left it. I brought this up to their manager and was told they would be back out to touch up on cleaning or receive a discount, no such thing occurred. I hired a maid service to save myself the time and hassle but I ended up recleaning most of the house anyway. I will never use this service again.

Te
Review №67

We have been with MaidPro over a year. We have always been pleased with our cleaning ladies. We especially appreciate Michelle and Christy who cleaned our home today. When they cleaned our house, their experience is evident because they know what to do and how to do it. They begin cleaning as soon as they enter the house. It is great to have a company and dedicated workers as Michelle and Christy. They move through the house cleaning the carpet, making beds, dusting and polishing furniture, cleaning the bathrooms, counter tops, moving items and cleaning under them, and damp mopping the hardwood floors on their out the door. We are very pleased to have these two ladies come to our home anytime. They work tirelessly whether we are present or away. We appreciate them and want them to keep coming.Ernestine Callahan

Co
Review №68

Great Company and great people. Excellent customer service

Jo
Review №69

This place is not very good at all. Overpriced and Cleaning job was minimal. When I called to discuss the lack of addressed areas that were checked off on the checklist, I got a person who didnt speak very much English and didnt care about my concerns at all. Would recommend ANY other cleaning service.

He
Review №70

Good luck trying to reach anyone with this company! Very frustrating been trying for two months. I guess they don’t want the business!!

Jo
Review №71

Great job as always; these ladies are a credit to your company, locally and nationally!!

Ho
Review №72

They are punctual and they do a great job!

JO
Review №73

They did a wonderful job!

Ma
Review №74

Absolutely incredible service! 100% recommend!

Kr
Review №75

Had my first cleaning today, it was very nice to come home to a clean house!

Ri
Review №76

Christy and Wendy did our cleaning last week. As usual, a thorough job was done. Coulodnt be happier with them.

Tr
Review №77

I have been using Maid Pro for about a year. They have always done a great job and are easy to talk too if the is anything that needs extra attention.

Al
Review №78

Renoma and Lonora are wonderful!! Always consistent. I feel like they leave my house smiling.

Ci
Review №79

I had my home cleaned today and it looks great! I will continue to use their service!

Gl
Review №80

Excellent work, excellent customer service and Cheryl did a very good job.

Pa
Review №81

Wonderful work as always, Renoma!

Ma
Review №82

We have used individual cleaning ladies, as well as cleaning services, in our home for the past four decades--a long time. Yet, Cindy Brennan is, hands-down, the very best cleaner we have ever had! She has totally spoiled us, and we love her!The very first time my husband and I met Cindy, over two years ago, we intuitively knew we had, at long last, struck gold! Not only does Cindy have the pleasant and caring personality that endeared her to us (and to our greyhound, Cleo!!) right away, but the pride she takes in her work is impressive beyond words. She cleans with exquisite attention-to-detail, and she always inquires if everything she has done has been satisfactory before leaving.MaidPro is indeed fortunate to have an employee with the superior quality found in Cindy and the job she does.Maxine Pinson

Ry
Review №83

We have had twice a week service with MainPro for a few months. We have had several problems in the past but kept using them.... Now they have missed their last two appointments, and when they finally showed up today, they did a terrible job! We only ask them to clean the downstairs of our home, and today they only cleaned our master bedroom and bathroom, entirely skipping our kitchen, dining room and living room!My wife called this afternoon to raise the issue, and was promised a call back, as the person she needed to speak to was busy. No one called back, and when my wife tried to call back again at 5:05, she got their voicemail.We have been a regular customer, and had excused several problems including other missed appointments in the past, poor cleanings etc. This is beyond ridiculous.

Information
6 Photos
83 Comments
4.5 Rating
  • Address:1105 East Highway 80 B, Pooler, GA 31322, United States
  • Site:http://www.maidpro.com/pooler/
  • Phone:+1 912-450-6776
Categories
  • House cleaning service
  • Cleaning service
Working hours
  • Monday:8am–4pm
  • Tuesday:8am–4pm
  • Wednesday:8am–4pm
  • Thursday:8am–4pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–4pm
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