Amber and Craig are both amazing, knowledgeable and always work for a solution thats beat for the customer!!5 star customer service
Very POOR service. I do NOT recommend. I have been a longtime, loyal customer of Cellcom and I was ready for a trade in. Had curb service, because they dont allow people in without a mask regardless if customer is exempt. They asked which phone I wanted to see, this was futile as I was there to see new phone options and didnt have a model name. Had to view phones over a concrete sidewalk. It was uncomfortable in the sun to view screen and I was concerned about dropping it. Cellcom is more concerned about whether I was wearing a mask then providing good customer service. If they continue to discriminate they must improve curb side service. It was awkward, uncomfortable, and changed my opinion of this company.
We have had Cellcom for 9 years now and have always been happy with their coverage and service, and since this store location has been open weve always had great experiences with the staff here. Highly recommended.
This location has spectacular customer service. Not only did they take care of the issue i came into the store with, but they also shared a plethora of knowledge with me that other locations did not. They treated me like a valued customer when other locations turned me down. As a customer with cellcom for several years now, i am thrilled to find a location that does it all and treats me right. Other locations couldnt replace my phone and tried to make me pay for a new one but this location honored my insurance and even had a loaner phone while i wait for my replacement. In my experience, this type of treatment is rare and needs to be mentioned at the highes level for others to reflect off of. Great job to Richard and Nikki for making my cellcom experience pleasant
Very helpful and always a good deal!
According to your coverage map I should get excellent signal. I only get 1 bar or none.If I cant get this fixed I will have to switch to a different carrier.
Amber was amazing, she helped us choose the perfect plan for our family!
Wonderful staff with friendly smiles.
My agent did an awesome job and is on her mark as she is very knowledgeable and knows her stuff. If you loose her your loss is a great asset to the company.
4 year old son had to pee really bad, the parking lots are a mess with all the snow we’ve gotten and we’re 30 mins from home. The first place we were able to stop was at the Plover Cellcom - went inside to kindly ask for the bathroom and was denied for customers only. I get it - but we actually are customers who use their service on a MiFi device every few months a year. Plus, no one was in the store besides employees and even if we were not customers, after this experience we would never be.
Quality service and good pricing
Why does porting take forever?
Switched to Cellcom... has bad reception. Monthly rate are a little better.