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Public Storage
911 S State Rd 7, Plantation, FL 33317, United States
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Ow
Review №1

Best experience with a storage facility I have ever had. June is a sweet heart please ask for her at the front desk.

Ev
Review №2

Seriously if I could give this place six stars or more I would. Just moving from New Jersey I was going to use another storage facility down the street but the girl was so rude I decided against it. So I called june, the manager at public storage. She was so kind and so knowledgeable. I had a big trailer coming with my stuff and she made room for it and I havent met anyone so kind in a long time. If you have any questions about what storage unit to go to I highly recommend public storage. June and her son were so kind and accommodating. They made moving stress-free.

Cr
Review №3

June was the Best. She takes care of us all!

Vi
Review №4

Thank you June I came here for a unit and got a parking space and will be back for the unit on Friday.Thank you so much for making this painless.

el
Review №5

Thank you June for helping me get a parking space for me.

Ne
Review №6

Thank you June for showing me three units to get the right size fit for my belongings.

Ja
Review №7

I was moving my stuff out of the storage unit and I left my monitor outside and forgot to load it into my car. The Property Manager June made sure to keep the monitor safe and was extremely courteous and kind during the move out process.

Ju
Review №8

When you need temporary storage I recommend public storage facilities in Plantation Florida

Ma
Review №9

This is the best Public Storage in the area, I’ve been using a parking space for over a year and never had an issue. June the manager is always looking out for me and my vehicle.

Br
Review №10

Thank you June for helping us get our items to storage and offering merchandise to protect our mattress

Ly
Review №11

Thank June for getting me from a 5x5 to a 5x10 space which I really needed.Thank you

Am
Review №12

Thank you June for helping me secure the right size unit for me.

Lu
Review №13

June was very helpful in getting me into the right size unit for my storage needs.

Cu
Review №14

Eshana your awesome very helpful kind and professional. Thanks for helping me with the app. Loved your personality!

Ma
Review №15

Thank June for helping me with a storage late In the afternoon

Me
Review №16

Thank you June for helping me with my spaceYou were very kind

Ex
Review №17

Thank you June for helping me get the unit that I neededAppreciate it.Thank you

Ca
Review №18

Thank you June for getting me into the unit I needed.

JU
Review №19

Thank you June for helping me with my storage needs.

Mi
Review №20

June is THE BEST. She was extremely helpful and hooked me up woth a great rate. I cannot recommend enough!!

lu
Review №21

Ms. June was very helpful with us today, she did a great kob helping us today

Jo
Review №22

Thank you June for helping us with our storage. Youve been great@

Ag
Review №23

Thank you June for staying late helping me get into my space. Very much appreciated.

Ni
Review №24

My experience today was great. The property mngr June was very professional, kind & helpful.

Te
Review №25

Thank you June for helping me get the right size space I needed.

Ei
Review №26

June was nothing short of accommodating. Her customer service is comforting. I feel like my things are in the right place.

Da
Review №27

Moving into a new place, stressed out and June the manager was very helpful getting a storage for my car. June made everything so smooth for me and my family. Great place, will come back when need it.

BL
Review №28

The wonderful employee name june was very helpful and sweet I recommend this location for great service...🙂

Mi
Review №29

Thank you June for helping me get my unit today instead of tomorrow.

Ja
Review №30

Ms. June is amazing! Her customer service skills are exceptional! Thank you Ms. June for all of your help! :) :) :)

Da
Review №31

June was very pleasant and explained everything to the T! Thank you June keep up the great work!!

Ca
Review №32

The online check in was easy. June made things at the front desk super welcoming. All in all an easy process!

ri
Review №33

1 bad thing. Dont allow paying customers to use bathroom. Bathroom is for employees only.

El
Review №34

Thank you for helping me get a bigger space for my work tools.

JD
Review №35

June helped me and was good service

Jo
Review №36

Thank you June for helping us secures our space

me
Review №37

Miss June provided excellent service during my stay at public storage

Ga
Review №38

Extremely friendly and efficient staff. I was in and out and set up in no time.

Ju
Review №39

Eshana helped me set up mobile app and handled a crazy lady in the office very well

Ni
Review №40

June has great communication skills and knowledgeable about the business and she helped me with my unit thanks.

Br
Review №41

Thank you June for helping me get into my unit. It was a pleasure.

Dw
Review №42

Thank you June for helping me get the space I needed.

Le
Review №43

June was very helpful and courteous during my years of renting at Public Storage. I would recommend this place for my family and friends. Thank you

Am
Review №44

Thank you June for helping us get to our unit. Appreciate you.

Ry
Review №45

JUNE IS THE BEST ! made reservation online - Quick service !! I’m happy I get to see her every time I come in !!! Clean space !! Clean property !!! Keep up the good work !!!

Co
Review №46

To a big streets was lifted off my shoulder today thanks to June that help me get a storage unit that I needed desperately.

Ci
Review №47

June, the property manager was wonderful! Pleasant and so easy to deal with!She got my rate reduced on my storage unit. . .which in these hardtimes, her efforts went above and beyond!!! She is a real gem!!

Ta
Review №48

Public storage has great customer service from the local front desk and in office team. I had an issue and after speaking to Katie from corporate she was really mature and demonstrated she valued my business, brand loyalty, repeat customers for life. They were able to resolve the issue in an amicable manner. Their professionalism is world class. The workers at the front desk is also very compassionate as well. They took time out of their day and thoughts to call me relentlessly to resolved all issues. That was so respectable. I will use them again.

Ro
Review №49

This place has pressed wood for their walls and cheap cardboard like doors. For $137 a month I deserve better. On multiple occasions I have walked in on people changing their clothes. They are happy to take your money but dont leave mid-month. You wont get anything back. I would give 0 stars but I cant.

Jo
Review №50

Allison was great with her customer service she helped modify my reservation because the unit was to small. She also made sure everything was understood left no grey areas all in a timely manner!

La
Review №51

Junes customer service was a amazing. She definitely goes above and beyond.

Aw
Review №52

Thank you June for getting the right size space for me.

Me
Review №53

Mercedes was an absolute sweetheart, very detailed and so very helpful. Constant smile and such a pleasure.

Ph
Review №54

This is a great place its clean fast and the rate are decent. I was taken care professionally by Alley she was amazing, nice ,respectful, well educated and an A plus customer sale associate. She met all of my needs and i left a happy client thank you public storage

Su
Review №55

Great Place for Storing Stuff... Customer service is fantastic. Property is clean and well kept. Only a couple negative things that I want to mention: First, is the requirement to have mandatory insurance. And you must purchase the insurance that they offer you, nothing else. It costs about $15.00 additional per month. Second, you must exit your vehicle to type in the gate access code, both when entering and exiting the property. Third, there is no lighting or electricity within the unit or anywhere nearby. Forth, since you DO have access when the office is closed, there should be no reason they cannot offer it around the clock, 24 hours. Overall, its a great place to store. Its a bit pricey for my budget, but its a great location and has a friendly staff. Grade A-

SH
Review №56

My introductory experience with Allison was great. I asked a ton of questions and she was very attentive, friendly and helpful. I recommend this location.Update:10/31/18 I moved my things into the storage facility and the customer service was horrible. The older black lady came to watch my movers move in and refused to greet me. I waved at her since she was at a small distance watching. She never waved back, so I began to walk up to her and as I reached her she still did not acknowledge me. I greeted her and after not receiving a responde I asked her a question and she finally responded. My thing is why work in a position where communication with customers is needed if you aren’t a people person. Then I go to the front office to return some items I purchased from them and she wasn’t in the office instead she was with another employee on the grounds. There was a sign saying she would return but it was well after the time stated. Why have two people working if both are going to be out of the office. They need new management, people who work well with customers and consequences for nasty behaviors.

Bo
Review №57

Was help by Prenella today, she was very professional & understanding. Quick service. Very helpful. The place is kept very clean.Thank you excellent service

St
Review №58

Pam was great. Explained everything and was very helpful. Just came in to take a look at the facility but ended up renting the space. All documents were digital so no paperwork to handle. Thanks Pam!!

Sa
Review №59

Thank you for helping me with my storage

Me
Review №60

Allison was very helpful and made sure all of our needs and questions were answered. Very friendly staff and clean facilities. This was the best public storage location I’ve been to!

El
Review №61

Elizabeth and Allison were very informative, courteous, with beautiful smiles. They made our experience very pleasant. We are glad that we chose this location as we just moved to Plantation. For a great experience.

Br
Review №62

This property was nice, clean, and convenient. Allison was very helpful, friendly and respectful of myself and my family. I recommend this site to anyone in need.

Sh
Review №63

Terrible customer service, had storage for a year paid on time every month, purchase a home lady at the desk called me a liar

Ma
Review №64

Thank you June for getting me into the space I needed.

La
Review №65

Allison was amazing. She had great customer, she was very detailed and knowledgeable. My unit was easy to find, clean and the perfect size for my items.

Je
Review №66

Gina and her staff were extremely helpful and welcoming today! I didnt expect to sign up and reserve a storage unit but they were so awesome that I had to. Public Storage is very lucky to have them part of their business. Im so relieved and happy that I found the perfect storage unit for me and my business.

Se
Review №67

Allison was very helpful and has great customer service skills. Id recommend this location because of her.

Ma
Review №68

Allison is very helpful and understanding, I appreciate her going out of her way. If you ever go to Public Storage on State Road 7. Ask for Allison shes awesome.

Ca
Review №69

Im so glad my wife and I found this location. Even before confirming this location, Rick (Manager) was trying to help us locate something closer to where we live down South. We decided to store our equipment at this location as we felt Ricks excellent customer service and sense of urgency deserved our business. Even when he was swapped with customers, he gave everyone the proper attention knowing that all of us where going to be dealt with quickly.The location is spotless and very well secured. I only wish Rick would have a location closer to our home, but until then well be his devoted customer.

Review №70

Thank for helping me with my storage

CT
Review №71

Lovely people. Love their patients and willingness to explain their polices.Highly recommend.

Ch
Review №72

Stay away from this place! The monthly price was great but it took 3 emails and 4 calls before I could get ahold of someone to confirm the reservation before driving there. When I finally spoke to someone I was told I needed to make an apt time that would be there to insure she would be available. We set a time if 230pm but when I arrived at 230 the was a “return at 250 sign” in the window. I had to wait 20 minutes because she was walking around back picking up garbage. I then I was told I had to provide the registration or title for my travel trailer before I could rent the spot, not once was I informed I needed that (which was in my camper) about 45 min away. I had a insurance card that had the vin/ my name etc but she said it was not acceptable proof of ownership. I was so disgusted with the company,I left and will not use it anytime in the future. Terrible customer service and a waste of time.

Da
Review №73

The staff at this store were AMAZING! Made renting my storage unit an easy process. Great customer service! Thank you so much!

An
Review №74

June was very Prompt and a pleasure to deal with. Thank you June!!

To
Review №75

The manager Allison was great, she gave me all the details upfront and made my experience quick and easy. Thank Allison!

Cy
Review №76

Ive stored my things for 5+ years. The facility is well kept and my things are well kept because of it. Rick Morris is an exceptional manager. He has proven himself to be a very caring person who has always gone beyond and above to serve me whenever I needed help. Thank you for having such a great person to service your customers. He does Public Storage proud!

Ry
Review №77

I loved this location .when i came in i could not get my gate code to work Denise was very helpful.i had changed units and had the old gate code she even came out of the office and helped me to make sure the new code worked. Rick is also very helpful what a great team at this location. Alex

Z
Review №78

I was met by the mist courteous person for a long time.His attitude sells your company.As a Canadian it was so refreshing to find someone this attentive to me needs.I will recommend only this company and this person.

ju
Review №79

We have stored our things off and on with #publicstorage for quite a few year now. We appreciate the security but are always on the look out for the constant rate increases. We have rented spaces starting at $100. a month and end up paying $200. - $250. within a year. Be prepared. Thank you.

Je
Review №80

Alley was wonderful. she deserve a 10 star

Ni
Review №81

Honestly the best experience i have had, thank you Elizabeth and Allison. You guys are the best!

Pa
Review №82

Prenella and Allison are helpful they answered all my concerns great customer service.

Ca
Review №83

Allison did great. great customer service

Ru
Review №84

Prenella was very nice helpfull with me and my wife she made our move very smooth thanks so much

Pi
Review №85

Thank you June for all your help with getting us situated with our unit

Al
Review №86

Thank you for the great serviceOO

je
Review №87

Allison and prenella .they have been very nice and helpful they deserve an A +

Sa
Review №88

I want to say thank you to Allison at the office for helping me and making everything easy on my first time getting a storage. It was very quick and easy.Thank you Allison.

Ce
Review №89

Allison and Prenella the office staff were very nice and had a really great attitudes.Allison showed me around the property and I got just what I needed. Thanks guys😊👍

An
Review №90

Allison is the bomb ,great customer service.What an exceptional decision to store here.Highly recommend this place.

Ni
Review №91

Rick does a fantastic job at customer service. He is very professional. The location is great for drive up storage, and is well maintained. My only negative is the change to have mandatory insurance. If this change is for all of Florida or even a county, the website should say so. You can purchase your own, but you must provide proof of insurance.

Ev
Review №92

Great service prenella did fantastic job helping me today thank you so much

Su
Review №93

Had a very nice experience renting a storage from public storage in plantation. The staff was helpful and friendly, which is hard to come by these days, they made me feel like I made the right decision by storing with public storage.

Ap
Review №94

Allison & Preneila gave Amazing Service and showed a Great sense of humor while working.

Cr
Review №95

My overall experience was good. I called and confirmed my information but when I got there my email address and last name was inaccurate. I was led to agree & sign contract and than the information will be changed afterwards. Not to mention I was told a unbeatable price over the phone but when it was time to do paperwork the price showed 4× the amount I was quoted. Because of this I felt very uncomfortable so I did not proceed in renting storage unit. I wish the special would have been included in the contract so there wasnt any misunderstandings. Hopefully I wasnt being scammed or decieved. I will be on watch to make sure there arent any errors to my credit report. On the upside the customer service representative was helpful and assured me that no payments or contracts were made.

gl
Review №96

Great customer service. We relocated from Az and Rick was there when our semi-truck arrived to help with traffic management and getting the semi to our unit. He is always present and very helpful. He also has an uncanny ability to remember customers names. Five war service.

GO
Review №97

Excellent customer service. Rick did a wonderful job of getting me in and out. For a last minute storage rental, I do recommend this particular location. Great price, and great location. Thanks!!!

Li
Review №98

Great experience, very professional and clear regarding any and all charges. Rick was amazing, very friendly and helpful. Used them for nine months and my property was safe and without damage. Highly recommended.

La
Review №99

Rick Morris is absolutely amazing!!! He took the time to explain everything to me, got my name on his memory and will come and say hi when I am there and ask if I need something.Totally recommend it!!!Myriam

Sy
Review №100

Great cusomer service prenella and allison helped me with everything both lady are great will be telling friends and family too come here for storage.

Information
17 Photos
100 Comments
4.8 Rating
  • Address:911 S State Rd 7, Plantation, FL 33317, United States
  • Site:https://www.publicstorage.com/self-storage-fl-plantation/391?pid=pslocalsearch
  • Phone:+1 954-417-8482
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Moving supply store
  • RV storage facility
  • Storage facility
Working hours
  • Monday:9:30am–6pm
  • Tuesday:9:30am–6pm
  • Wednesday:9:30am–6pm
  • Thursday:9:30am–6pm
  • Friday:9:30am–6pm
  • Saturday:9:30am–5pm
  • Sunday:9:30am–5pm
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