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Kevins Computer & Photo
555 Greenfield Ave, Pittsburgh, PA 15207, United States
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Review №1

If I could leave 0 stars I would. Completely unprofessional and unpleasant shop and staff. If you have a dog allergy avoid at all costs, and even for an electronics shop the place is stuffy with barely any room to move. None of my calls were returned and when I did manage to catch someone on the phone all I got was excuses. I left my computer in the shop for weeks, trying to be understanding of how clearly overcrowded the shop was but Im convinced it was my own fault for trusting this business in the first place. Dont leave these people with anything more complicated than a keyboard and only if you have a month to spare.

E
Review №2

I called, emailed and sent inquiries and for me moreThan two weeks, I got nothing... I was told that I would get a response... But nothing but lip service. Meanwhile my laptop isnt working and Im losing money. Is this the kind of person that you want to work on your personal, private computer??!?I was left a message saying that I should call, that I would get alive. Person. I called and it just rang and rang. I found another computer service repair that told me to come right In and told me diagnosis is free. I have found my computer repair shop!!!! thanks for wasting my time!!!

We
Review №3

Great service. Prices for computer service are not overpriced. Very knowledgeable staff. Definitely support this local business!

Se
Review №4

Walked in with a laptop I thought was toast, 30 minutes later walked out with it being fully functional. Very kind and helpful, I will definitely be coming back with any hardware issues I have in the future!

De
Review №5

My dealings with Kevins Computers was a very good experience. And, it was actually fun!First, they politely answered the phone and patiently gave me driving directions. They searched and found me find an older item that I needed for a Lenovo laptop and told me to head on down. Note that 3 other computer shops did not answer which was annoying to me. I have a hard time with this. Are you, or are you not in business?When I arrived, they were pleasant, cordial, businesslike and charged me a fair price for the OEM item. I also liked the dog and barbers chair.I would recommend one thing. I drove past the storefront several times because of their small signs. Kevin should install just be one large vertical KEVIN sign in the window. This would easier to spot while driving past. Dennis from Jefferson Hills 4-7-2021

Ja
Review №6

Kevin can fix anything, and he is trustworthy. I have been dealing with him since 2001. He has refurbished and new equipment available.

Ch
Review №7

Excellent service and great people! Support local repair!

Vi
Review №8

Fantastic at helping me with what my laptop needed. Will definitely be going back if i need help in the future.

Ry
Review №9

Quick and polite. Just got fingerprints taken.

Ch
Review №10

Great customer service and fantastic work. Prices are the best part.

Om
Review №11

Had a hardware issue where my buttons on my laptop werent clicking right. He took a look and tried to fix it for a good while. Although he wasnt able to fix, he didnt charge me at all and gave me advice on how I could get it repaired through manufacturer for no cost. Very honest and helpful.

Cl
Review №12

They are dedicated, super-competent, answer my questions, explain things thoroughly, and have been great with point-of-need service (like when my laptop recently quit after 8+ years). And they are really nice folks!

Se
Review №13

Kevin is thorough, knowledgeable, and fair in his pricing. The one caveat I have is that hes just one guy, and he is thorough, so be prepared for repairs to take a while.

Mi
Review №14

My PC stopped working suddenly and I did not feel like taking it apart, putting it back together to remedy the problem. My wife and I just moved to the area, so we are not familiar with any repair ships here. Kevins was the first one I saw that had such good reviews and I can see why. Prompt, passionate, and knowledgeable is how I can explain my experience. PC was outfitted with much better parts to replace the dead ones and I can see and hear the difference.

Ha
Review №15

Love this place. Affordable and great service

No
Review №16

Great place, very nice people. They fixed my computer really quickly. Could not have done better.

Jo
Review №17

Honest helpful wonderful owners. Went beyond the call of duty to assure my sons laptop could get fixed when it broke just outside warranty period by HP. Thank you Kevin and Karen.

Mi
Review №18

Kevin quickly diagnosed the problem with my laptop pc, configured a workaround, and quoted a reasonable price to fix the core issue.

Pr
Review №19

I had a great experience with Kevin. Honest Guy who gives great Prices

Ci
Review №20

Though my laptop had a lot of keyboard throughout the summer, and I had to make a handful of trips back, service was still very helpful and insightful. Pricing was more than reasonable in my option. At the end of the day, Im typing on my laptop now so I cant complain

JA
Review №21

Excellent customer service, very knowledgeable.

Mi
Review №22

I took a Macbook Pro to Kevin, needing an OS and battery. He did an outstanding job! I greatly appreciate his expertise and workmanship! Thank you very much, Kevin!

Ca
Review №23

Kevin is so nice! Super helpful and patient. He was able to fix my 2006 iMac. It’s working perfectly now. Highly recommend.

Tr
Review №24

Stopped here to get fingerprints done for an employer. Very friendly staff and quick service.

Je
Review №25

Dropped streaming computer off on the 4th, they havent looked at it yet, and told me that they might do so next week.

Ev
Review №26

I took 3 floppy disk drives to Kevin’s to try to be restored. Although two of them would not spin up, Kevin was able to get the third to work perfectly. He then proceeded to convert it to a Mac Compatible file and put it on to a flash drive for me, all within 30 minutes of my arrival. Kevin’s pricing is incredibly fair and he was able to answer every one of my questions in layman’s terms and was able to save some incredibly important files. Oh and did I mention they have an adorable dog? Great service, great prices and a dog...what more could you ask for?

Ni
Review №27

They were at least able to tell us that our motherboard was done, and transfered our data to our portable harddrive. Took them a while to get to us. Expect to wait at least a few days after turning in you device for service. They were kind enough to offer professional suggestions for a replacement device.

Pa
Review №28

Trustworthy Efficient Quick Fair Cute dog

B
Review №29

Kevin is Awesome! Service was excellent and the price was reasonable! He fixed my daughters touch screen laptop in no time flat! Thanks Again Kevin!😁😁😀😀

Di
Review №30

Kevin solved all of my network connectivity issues and even helped to install my printer. He was polite and professional. He was NOT condescending, like many of these tech-savvy people are. I highly recommend his service.

Ro
Review №31

Great service they fixed my computer fast and they were very nice

Mi
Review №32

Kevin and Karen saved the day! I called them after being unable to retrieve important files from a hard drive. Being in town for a conference I desperately needed my docs and (of course) hadn’t backed them up recently. I called, came in, and was taken care of in an hour and a half! Thank you both for such quick and awesome service.

Ca
Review №33

They were very knowledgeable about my broken computer and saved me from having to buy a new one. I appreciated the service.

An
Review №34

I went there today because I had an issue with my laptop. Kevin and the girl who works there were very friendly and eager to help! I would definitely recommend it!!

Pa
Review №35

Such friendly people and Kevin is very knowledgeable and helpful. I feel they have great pricing and they are very prompt. I would definitely use them again and again for all my computer needs.

Sh
Review №36

Awesome place. Replaced my battery for a really good price.

Ka
Review №37

Small, compact business place, but very friendly and quick, attentive service. Located in a quiet road in Greenfield at Greenfield Avenue & Hoosac St. They have solutions for everything technical - laptops, phones, tablets, etc. They represent Fieldprint finger printing services.

La
Review №38

Kevins Computer and Photo are an amazing place. I took my older HP laptop there when I spilled water on it and destroyed the keyboard. Kevin found a replacement keyboard from HP Surplus dealer because HP doesnt even sell it anymore. Thats great service! I would recommend going there before you go to a computer big box store if you have any computer issues at all. They are amazing!

Be
Review №39

Kevin is the best!

D
Review №40

Kevin fixed up an out of the ordinary issue with my laptop. Great service and very fair pricing! Will definitely use in future as needed and refer to friends.

Do
Review №41

The nicest person to ever open up my computer. Did not even take money for opening it and showed me where to get a new battery from on Amazon. Highly recommend it if your computer is on the fritz.

Le
Review №42

My go to computer guy. Great work and honest

D
Review №43

Second time I needed some help from Kevin. He is great! Great service and friendly! I recommend Kevins all the time.

Ne
Review №44

Kevin has a lot of knowledge. He is very helpful. I have benefitted from his stores products & services at least a couple of times in the past, and I look forward to doing business with him again soon.

El
Review №45

Kevin is super-knowledgeable and very fair in pricing. Family-run is also a plus. Keep up the good work!

Na
Review №46

Great costumer service with work done at a reasonable price. When events required the quick recovery of data from my dead hard drive, the work was done that very night.

Ma
Review №47

They provide good service with a reasonable price. They will give you a qoute first. They dont charge anything if you dont repair.

Se
Review №48

I would give this place 6 stars if I could. Bought a pre-built computer a few years ago. Recently decided to buy some components to upgrade my system. Bought an M.2 SSD drive, but since my computer was a pre-built I did not have the screw necessary to properly mount the drive. Kevin not only had the screw I needed, but configured my drive as well. Couldnt be happier!!!!

G
Review №49

The place could really use cleaned up and organized. Its claustrophobic

Ro
Review №50

Very nice people.

Mo
Review №51

I just wanna say thank you to Kevin for the great job he did. He took my mothers old computer and cleaned it out he also added some updates. I cant explain to much I am not a techi person by any means. All I know is before we took this computer to him it was slow and did nothing we needed it for. Now it like i went to best buy and bought a newer better model of a computer. His price was very fair and he saved us lots of money. Thank you Thank you Thank you!

He
Review №52

Very pleasant and fair pricing for my repair. Friendly and sleepy dog as well!

Da
Review №53

Kevin and his staff are friendly, knowledgeable, smart, experienced, fair and honest. You get what you pay for, and only pay for what you get. Theyve saved a few commuters in my family!

Ia
Review №54

Absolutely great business. Kevin is fantastic and has great pricing. Highly recommended.

Da
Review №55

Very friendly staff and a great dog!

El
Review №56

Kevin is a tech genius. Can do it all.

Bj
Review №57

Nicest people ever! Even checked into my warranty. I was hooked from the moment she answered the phone.

Be
Review №58

Kevins Computer and Photo is a great place to take your broken computer. They actually do a free analysis which they would never do at a Best Buy and do a great job on the repair!

Da
Review №59

Kevins Computer & Photo had the part I needed in stock and repaired my computer on the spot. Thanks Kevin

Ky
Review №60

Stopped by to get data retrieved from a malfunctioning harddrive and Kevin ended up fixing the thing! Definitely the first place Ill go for computer repair!

Al
Review №61

Cool owner, great shop, great customer service. Sold me what I needed (a used monitor) for a bargain. Will be shopping there again.

Ma
Review №62

They are super friendly

Je
Review №63

Great service, fair price, articulate explanations about the problems and answers to all of my questions. Highly recommended.

Do
Review №64

Personal service is Kevins specialty. No one size fits all answers.

Ph
Review №65

Kevin is a great guy who does good work at a reasonable price.

Th
Review №66

Friendly, capable staff. My go-to repair shop.

Ma
Review №67

Very personal service

Sh
Review №68

Great family owned local business

As
Review №69

She was very nice

Ja
Review №70

Best in the business.

DA
Review №71

All your computer supplies

Ch
Review №72

Kevins Computer & Photo fixed my computer in one day!

FR
Review №73

Friendly, knowledgeable, reasonable

Mo
Review №74

Very UNCLEAN

ya
Review №75

Ok

Information
15 Photos
75 Comments
4.7 Rating
  • Address:555 Greenfield Ave, Pittsburgh, PA 15207, United States
  • Site:http://www.kcponline.com/
  • Phone:+1 412-421-0302
Categories
  • Computer repair service
  • Computer accessories store
  • Computer service
  • Computer store
  • Data recovery service
  • Forensic consultant
  • Legal services
Working hours
  • Monday:10am–6pm
  • Tuesday:10am–6pm
  • Wednesday:10am–6pm
  • Thursday:12–5pm
  • Friday:Closed
  • Saturday:10am–6pm
  • Sunday:10am–6pm
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