Great small business the owner is super helpful and the guys that come fix you pool issues are the best
Two words: highway robbery. I DO NOT recommend hiring this company (nor do I think they want the business if you can believe that— especially during these times!) Congratulations to a booming business Javier! I’m assuming you probably don’t need anymore customers since you literally charge twice the amount that any other pool company charges. We had a few other companies quote us $90-$100/month —Javier from Complete Pool wanted to charge me $200!! (Initially he wanted to charge $160 and then raised the price to $200!) For the exact same type of service! I’m ok with paying a little more for great service but that much more?! When I wanted to negotiate (gave them the chance after I let them know about the other quotes) they wouldn’t even do that. Their excuse was that they do great work. Well with double the price I hope they use toothbrushes to scrub the pool🥴. Which they do not. And having used them in the past I can tell you they are NOT worth double. They have officially lost our business with Complete pool AND their other half of the Business “Complete Pest Management” (I am now wondering if we were paying twice the price with them too😑).Call around, get quotes, but I don’t recommend hiring unless you feel like getting swindled.
A guy by the name of Jonathan showed up to do the pool early in the morning. All he did was drop a piece of paper that he was here and didn’t do anything. I called the following day to complain and they were supposed to send somebody in the afternoon. After waiting all day I called and they told me that Jonathan had Been there at 1:30 in the afternoon and then he took care of the pool and he dropped another service ticket off but that was totally false. I asked him what was done, they told me that he had brushed the pool sides and put chlorine tabs in all the containers that were floating. I checked all the containers and they were empty there was also a dead mouse at the bottom of the pool. I told him that nothing was done and nobody has shown up and they kept insisting that there was somebody there at 1:30. I took pictures of everything and it sent it to the office and then they realized that I was telling the truth. The following week they sent somebody on Monday morning to take care of the pool. All that was done was drop chlor tabs in the floaters in the pool, it was not brushed and everything looked the same. The worst service I’ve have ever seen very unprofessional and on top of it they lie that they take care of your pool. If you don’t pay attention chemicals are never used and the guys don’t even spend more than five minutes just enough time to drop off a piece of paper or a ticket to say they were there to do the job that they don’t really do at all , this company really sucks and they’re very unprofessional.
Great service for our pool over the summer months! Our pool was cleaned promptly and thoroughly each week and was always sparkling.
Some pools are simple to care for while others can be complicated. Due to not being able to care for my pool on my own, I am glad that Complete Pool Care provides superb pool service to keep our pool well maintained. I dont have to worry about having my pool serviced on a regular basis because our pool guy shows up the same day each week. And if something occurs that he will not be able to make it out on our scheduled day, we receive an email notifiying us in advance. He is there the following day too. This company, unlike others Ive used in the past, communicates well with what the status of my pool is at each visit and informs me of anything needing to be addressed. They are not the cheapest company out there, but I wasnt looking for cheap. I feel I get more than what I pay monthly and the satisfaction that they will take care of any and all of my pool care needs. I highly recommend them if you are looking for a reliable, knowledgeable, trustworthy and experienced pool care company.
Very outstanding company. We got off on the wrong leg but we have a manager by the name of jonathon at our house. He got our swimming pool looking good again and quickly for our family gathering he was a very nice young man.
Complete Pool Care has been taking care of all our pool needs for over 12 years. The office staff is super helpful. All their service men are professional, friendly and very knowledgeable. I highly recommend Complete Pool Care to everyone in the valley!!
I did my pool for a few years and it was always hazy and semi-green. Javiers team came out quickly, were super nice, decently priced, and got me fixed up quick. Now its care free swimming in my beautiful clear and clean pool. Loooove it!!
Office staff is extremely professional and friendly. They do a GREATjob maintaining my pool. Complete Pool care has been my pool servicesince 2002. Highly recommend!
We used several pool cleaning companies in the Valley prior to using Complete Pool Care and were always let down with bad customer service, uncaring technicians and just bad work. We have a large, older pool that has had a lot of problems. We were almost resigned to just living with a green pool because we were tired of dealing with bad pool cleaning companies. Complete Pool Care saved the day! They have, far and away, been the best pool cleaning service we have ever used. Javier and his team have excellent customer service skills and are quick to respond. Our pool tech, Rodney, is amazing and obviously cares about his work. After a particularly bad monsoon storm, and without a working pool cleaner (our fault), Rodney spent a long time making sure our pool was sparkling and ready to use. Complete Pool Care is the only pool cleaning service I would recommend.
The service was thorough. My pool is sparkling and clear. I like that when I call they respond immediately. I recommend these guys.
Do not bother working for these people.Went in with experience, did my training day with them, was told I would start on the 2nd of Jan after the holidays.Come January when it’s go time I then get told they are reviewing other applications.Very unprofessional, if this is how they treat their employees I would hate to be a customer.
Javier and his team are an amazing group of pool specialists. I would recommend his company to anyone who wants a honest, reliable pool company.
Abosultly the best full service pool repair company hands down
Javier and his team are tremendous. They care immensely about their clients and provide great service!
Javier and his team are Grad A++ service in the valley. Highly recommended and service with a smile!!!
Awesome pool company.
We Had the Absolute Worst Experience Possible ,The Damaged our Pool filter Over charged us and The office mgr Mary was Ignorant , They never Had our Pool clean or Healthy , They should change Thier name to INCOMPETENT INCOMPLETE Pool care.
Absolutely Horrible! No other way to put it.
Contacted them to get pool service. Told me they would swing by the house and contact me with a quote. Never heard back.
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