Thank you for your prompt response even when it is after hours!!
Quick response time and Roman (technician assigned to the case) remained online with me while we tested the accuracy and completeness of fix applied. I appreciated that extra step!
Really excellent level of service and prompt in responding to requests.
Spoke w Michael a few minutes ago.Awesome customer service!Michael did his homework prior to making the 1st call to me, and it appears the inquiry from the vendor was legitimateThank you for your assistance!Matt
TQ was not only knowledgeable and patient, but managed to make me laugh during what could just as easily have been a frustrating experience; instead it was pleasant from beginning to end.
Gloria, handled my service ticket promptly and very professionally!
I receive outstanding service. The associates are quite patient as well.