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Extreme Micro
4600 E Washington St #300, Phoenix, AZ 85034, United States
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Is
Review №1

Something was off with Windows on my Lenovo. All I needed is to have it reinstalled. After a day of using it I noticed the same thing came back. (windows kept saying it needs to be activated) yes I know simple I couldve done it myself but Im lazy lol. Went back two weeks later and they did it again at no extra charge.

Er
Review №2

I cant tell you how much I love the team at Micro!! We moved here only a few months ago and they repaired 3 different computers for me. The work has been efficient, well priced and the staff listens and exceeds expectations!

Br
Review №3

I have to agree with a reviewer a few posts down...these guys are like having great car mechanics that you can always trust but for your computers. Weve had two Macs repaired and upgraded for very reasonable amounts of money and the service and quality has been outstanding.This last go-around, we had to recover all the files on an old Mac laptop that died (in the laptops defense, it was 10 years old...and we werent good about backing everything up). But David Ruiz worked his Apple Wizard Magic and was not only able to restore ALL our files, he was also for a few more bucks able to upgrade the machine so that we can use it for another few years at least. It runs faster now than it did when we bought it 10 years ago. Hooray, we didnt have to go out and buy a new machine!Not to mention the atmosphere of this shop: down-to-earth, friendly, small. All work is done in-house.Im telling you...if you have a problem with your Mac, go to them. They will solve your problem for less than what youd expect to pay, and the quality will be outstanding.Delete review

Se
Review №4

Yes, a 10+ rating! Extremecustomer service here. All the wonderful words you want to read.. trustworthy, knowledgeable.. more than that.. David Ruiz treats your job/computer like it were his own. No extra half hour charge on the bench. I walk in and out feeling great in my day. They say you should look @ people as if they have an Im Special sign hanging around their neck. This company/owner has that mastered. Dont bother looking around.. you found your computer home here! Too bad All State owns your in good hands.. the slogan belongs here.

Ca
Review №5

I was thoroughly impressed with the knowledge that David shared with me upon giving my Macbook pro a new hard drive, more storage, many updates etc. I really appreciated the level of confidence and the genuine ability to identify with the issues i was having with my computer and its software. I will definitely be coming back to Extreme Micro if anything else arises! I know i will be taken very good care of.

Jo
Review №6

These guys are the best Apple and PC specialists in Arizona and our company has been using them for years. They can fix anything and always give the best advice as well as offering terrific prices. They are smarter and faster than the Apple Genius Bar and are fun to talk to about any problem.

Ja
Review №7

These guys are phenomenal. I walked in with a bad power supply that was not even made anymore hoping for a miracle. Instead of trying to sell me a new enclosure they took 15 minutes to research, offer a couple solutions and in the end suggest I try $4 worth of adapters to make a similar one work. It worked and I saved hundreds of dollars. They obviously did not make their money back on the $4 I spent but I will be a customer for life.

Ri
Review №8

Great customer service, integrity, while also being highly proficient. Even though Ive only brought smaller jobs to them, they have gone the extra mile and treated me as nicely as their larger clients. Ive got some background in the industry, and have spent a fair amount of time over the years chatting with their staff, so I know they are the real deal. They really know their stuff.

Sa
Review №9

This is the best computer supply and repair store in the Valley. Quick, honest service; knowledgeable, friendly staff; reasonable prices. Best of all, it is locally owned!

Ro
Review №10

I have been buying drives, memory, printers, cases, keyboards, powersupplies, just about anything you can think of for the Computer service industry for about 15 yrs. When I have had an emergency Scott and Russ have always been quick to assist. I have found that there prices are always well within the range of any resource in town. I appreciate relationships that work and knowledgeable people willing to share their expertise. I will always use Extreme Micro with confidence.

Ch
Review №11

I really appreciate these guys. They are very knowledgeable and carry some of the best products. Ive purchased 2 printers, and several hard-drives from them. When they are not swamped, they are generous with their time in passing on tips and recommendations, or just chatting about geek tech.

Ta
Review №12

I love these guys! they are fair and do not try to up sell you on work or items you dont need.I have taken 2 different computers in to them, and they did the first one very quickly and the secondthey found out that it was just a cord issue, and did not try to tell me it was anything different.THIS IS THE PLACE YOU WANT TO TAKE YOUR COMPUTERS!!

Ja
Review №13

Dave is cool guy out there. He is so fast in fixing the stuff. I have installation problems with mac, he fixed it in few minutes. Thats a cool deal though !

Al
Review №14

Great service. Fixed my girlfriends laptop fast and didnt break the bank. Shes a college student and relies on her laptop for her assignments so the fact that they were quick and didnt break the bank was perfect.

Jo
Review №15

I have been working in IT in the Phoenix area for the past 16 years, and doing business with Extreme Micro for the past three of those years. Simply stated, they are honest, fair, hard working and very good at providing solutions to both consumers and IT service providers. They have competative prices, and in the odd event that they dont stock an item I need, they find it for me. They are truly my one stop shop for anything from cables to servers to secure tokens. They consistently make extra effort to assist me with solving issues, and finding solutions for me and for my customers. They always do it with a smile. I truly enjoy doing business with them

J
Review №16

The people at Extreme Micro are extraordinary and I highly recommend them !!!As busy as my schedule is, I felt compelled to write a review about extreme micro, because of the extra ordinary level of service that they provided me.I took a computer to them with tons of personal pictures on it. They tried for three days straight to retrieve the pictures through multiple methods and they were succesful.We hit a snag at the end and I was not able to get a corporate password from my company and even though it was my fault, they did not charge me anything because they could not retrieve my pictures.NOBODY ELSE GOES THAT FAR to provide a service. I will go to them for all my computer needs going forward.

Li
Review №17

My computer was not working so I contacted a friend who suggested I bring it to Extreme Micro. Upon entering the store I was greeted with a smile and they listened to my issues. I left my computer with them and within 1 hour they called me to let me know what the problem was. They fixed it and I had my system back the same day. !!Great customer service and great rates !!!pss.... My computer has never worked better !!!Lionel

Sh
Review №18

Speaking from a business standpoint from Southwest Access and Video, Extreme Micro not only has great customer service they build quality reliable servers and PCs to what ever specifications you need. An all around outstanding professional company.Shaun Haley

No
Review №19

Great and fast service. Friendly staff and fair prices.More than recommended.

li
Review №20

This is a great place! they are awesome, I break a laptop and they fix it!!!The guys are great! Thanks so much David, Grant & Russ!!!

Jo
Review №21

I am the owner of an IT consulting company in the Valley and have been using Extreme Micro exclusively for systems, parts, and components since 2007. I have previously used other local companies for these items and have been let down by those other companies. Not so with these guys. They are PROS. Excellent customer service, quality products, honest, reliable, dependable...I cant say enough about them. They bend over backwards to make sure their customers are satisfied, and we are. I continually run into other IT consultants in there all the time, and if us nerds shop there with smiles on our faces, they must be doing something right! Dont waste your time going elsewhere...these guys are all you will need!

M
Review №22

In December 2013, my husbands Lenovo laptop screen was smashed while traveling. Extreme Micro ordered a new screen and replaced it within two days. Great service! Then in April 2014, the new screen went black. Called Extreme Micro and they said to bring it in. It was the first time Extreme Micro had a replacement screen go bad. Lenovo would not send a replacement screen (which was under warranty) until the bad screen was sent to the factory. We needed a functioning computer faster than that. Russ ordered a new screen overnight and replaced it at no charge! I paid for the overnight delivery which was worth it. I have found the staff very knowledgeable and helpful on both occasions. Would most definitely use them again.

Sc
Review №23

I have been working with Russ and Scott since around 1997? Its been a very long time and they have always been great to me. They can always get the parts I need even if its a special request, in a timely fashion at a fair price.. What more can you ask for?!!? I highly reccommend!-svs

Yo
Review №24

Really Great Service, took my MacBook Pro and apple tech is very experienced been working on apple products since 1986.Highly Recommended

At
Review №25

My iMac crashed and Dave from Extreme Micro became my hero. He not only made me a workable backup of my files, but set me up so I can boot up my files and apps on my interim macbookpro. Through Daves recommendations and through the proper Apple channels I was able to get Apple to replace my VideoCard/Motherboard for free instead of the $1K the Apple store quoted me for the repair. Great work by great guys at Extreme Micro.

Mi
Review №26

Boosted both PC and laptop, super work ethics and fairly quick!!

Ch
Review №27

Anytime I have a problem with my laptop, I bring it here. Extremely friendly crew! I always ask for David Ruiz, as hes the man that has babied my computer since its birth!

Ch
Review №28

These guys are so solid. They built my gaming rig and have always been fair and the do a great job.

To
Review №29

Update: Once again they came through with flying colors. An HDD going bad, was causing Windows updates not to take. They discovered this, got my drives upgraded and replaced and now Im a happy camper again. Didnt have to reinstall windows, my backup clone also had errors but was bootable. Great prices on hardware an service hours charged. Once again, great going and thanks.From 2 yrs ago:This is my 1st choice goto for1) assembling components I bought and turning them into a computer, and2) repairing my computer when something goes wrong like an automatic Windows update.Woke up today to a black screen - computer freaked out during the night and wouldnt boot. Couldnt get it to boot.The guys put it on the incoming table, used their software toolbox on it, and presto, it was booting again just like old times. Best part of all? They said the fix was too easy and therefore, no charge. They are always very generous with the amount of hours you actually get charged for.If they are multitasking and the wall clock says 4 hrs, good chance, youll only get charged for 1 hour of actual tech time.I completely trust these guys and will return to get my next system built.

Em
Review №30

Great service!I had a Dell tech replace a couple of failing fans in my laptop. Within minutes after he left, the monitor started flickering and went black. I figured there was a loose connection somewhere. Even after three hours of begging on the phone, the technician refused to come back to check his work and Dell wouldn’t send anyone out for at least another three to four business days, so I took my computer in to ExtremeMicro insteadThey popped it open and talked about what might have gone wrong. I left it with them at 4 PM, they let me know it would be looked at the next morning and the cost per hour of labor along with how long it would take to order parts if that was necessary. I got lucky, after I left a spot on the bench opened that day, and by 5 PM they’d found the problem (a pinched connector during the fan installation… not surprised at all) and fixed it.They were very clear communicators, friendly and professional, and also saved my own work deadlines by squeezing in the repair so quickly. Definitely coming back to these guys next time I have a problem.

Er
Review №31

They always look out for their customers and provide the best quality service!

Ar
Review №32

Seriously love these guys. So honest and trust worthy. They helped me with an easy, inexpensive solution when all my USB ports on my Lenovo laptop were failing. A few months later I went in because my friend gave me his 2011 Macbook Pro that the screen had stopped working on a few years back some months after he dropped it. Had literally been used as a paperweight. Even after it seemed that surely it would be destined as a desktop with an external monitor, Dave, their in house apple wizard, came up with a creative solution and got the thing running again! I would, and will, continue to come in here for any and all computer issues that I run into in the future. Cant recommend these guys enough, honestly.

Cl
Review №33

This place was great!! Took my Mac to David and he was fast and extremely helpful!

Pe
Review №34

Great service! Their techs can be a bit on the typical computer nerd side, but thats how you know theyre authentic - not like the dressed up Geek Squad that are just a facade.I brought in my custom computer I built after it was fried from one of the nastier storms this summer after I had exhausted every other diagnostic I could do at home to figure out why it wasnt starting. They spent a good chunk of time checking the system to figre out if it was bad RAM, CPU, or motherboard. They ended up being able to narrow it down to the mobo while I was there, and sent me on my way. Didnt try to upsell me on their services or component shop. I really appreciated them being able to take time to look at my computer on the spot though!

Ca
Review №35

We have used Extreme Micro for years. They are a good company, it just takes them a little longer to get your computer back to you.

Th
Review №36

These guys are great and more importantly they are honest.

Cl
Review №37

Russ, Scott and everyone at Extreme Micro are super knowledgable and friendly. If you have a computer problem or need some computer advice, this is the place to go.

Ph
Review №38

Great service, great prices. No need to say more.

ki
Review №39

So sad to see them go know them since 1990 to bad over the years we could not work together for the big deals ( 2011 ) insider hope the best

Information
80 Photos
39 Comments
4.9 Rating
  • Address:4600 E Washington St #300, Phoenix, AZ 85034, United States
  • Site:http://www.extrememicro.net/
  • Phone:+1 480-446-9400
Categories
  • Computer wholesaler
  • Business networking company
  • Business to business service
  • Computer networking center
  • Computer security service
  • Technical service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:11am–1pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:Closed
  • Sunday:Closed
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