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Total Networks
4201 N 24th St #230, Phoenix, AZ 85016, United States
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Comments
Au
Review №1

Carols assistance was very efficient. It was critical for this task to be completed in a timely manner and Carol accomplished this.

Ca
Review №2

Carol is always very helpful and courteous when I have talked with her. She goes above and beyond. :)

As
Review №3

Rick was fantastic! Quick to respond and fix the problem! Very impressed :)

Ke
Review №4

Great company, great professional and helpful staff.

Dy
Review №5

Quick and speedy fix to my problem. Thank you Debbie!

Ho
Review №6

Really enjoy their responsiveness and their attention to detail.

Ri
Review №7

Best IT company I have worked with. Anytime I have a question or an issue it is resolved very quickly. I recommend them to everyone.

Be
Review №8

They respond very quickly and solved problem.....also calmed me down

Ri
Review №9

Excellent customer service! My problem was after hours and Owen went above and beyond to get me going again! I highly recommend Total Networks to anyone!!

Di
Review №10

I love this team. Super friendly, the staff will make you feel like you know each other for years. THANK YOU SO MUCH GUYS!!!

Ti
Review №11

Great service with Total Networks! They always respond very quickly and can fix things right away.

ch
Review №12

Luke is the greatest.

Ta
Review №13

This company is one of the best Ive dealt with over the past year. I highly recommend them. They have all the knowledge we ever need and the few times they have had to learn a little more about a random program, they havent hesitated to work hard to do what was needed.

We
Review №14

Worked with Carol today at Total Networks. She was awesome. Very professional, quick, courteous and friendly. Got the job done right!

Br
Review №15

Very fast and great service

He
Review №16

Total Networks provides fantastic IT service! I always get timely help and have never had an issue they couldnt resolve.

ti
Review №17

I thought I was expecting a call to connect my printer and they showed up to make it happen. Fast, friendly, and speedy service!

Di
Review №18

Not only did they help me. The staff was super helpfully and took time to check back with me they next day to make sure my promble got fix right.

Ke
Review №19

Carol did great and helped a lot.

Ke
Review №20

Thanks Scott! Some people in your office would say my expectations are very high and it’s hard to get a good score out of me and that may be true, but you deserve the scores Ive given you today. You kept me updated every step of the way and you were really on top of the situation. You are a great addition to the TN team. Thank you for all you have done on this ticket. I not only look for TN to resolve the issue, but I look for the customer service piece provided a long the way. You nailed on both counts. Well done and thank you!

Do
Review №21

Jeff is awesome and resolved my issue quickly!

El
Review №22

JEFF WAS GREAT GOT ME UP AND RUNNING IN NO TIME. THESE PEOPLE ARE VERY PLEASANT TO WORK WITH AND KNOW WHAT THEY ARE DOING.

Ka
Review №23

Total Networks exceeds our expectations. The staff are professional, knowledgeable, responsive and treat everyone with the utmost respect.Shawn and Chris are a great team of technicians. We would like to have them back for future projects. Thanks guys.

Mi
Review №24

“Shawn is a superstar!!!! We have enjoyed him and are so impressed with his expertise, his calmness in handling every situation and his attention to detail. He listens to every problem and quietly fixes it. Never in the 25 years that I have been here have I experienced a more educated, professional who not only knows what he is doing but does it with grace and without talking down to the employees and professionals here that are not as technically savvy as he is. Thank you Shawn!!! Linley is always quick to respond to my needs and follows through with anything that we are needing and has always been very kind and professional.”

Al
Review №25

No matter what issues we have with our network, Luke always has the solution!

Bo
Review №26

Thank you Total Net Works for the years of assistance you have provided for me. Some of my problems have not been easy for the techs to figure out but they never give up on me and always have provided a solution to my technical problems. Each of your Technicians have been so nice and very patient which calmed my nerves when my computer would not cooperate with me. :) One way or another they never give up and stay right with me until the problem is solved. You have such a great caring company and I am so very grateful for such excellent service! :)Thank you again,Bonne joy Holloman :)

Ma
Review №27

As a technology consultant, I know what business IT professional services should look like. Total Networks embodies these principals, delivering the highest level of customer service and system availability around. If you need a managed services provider in Phoenix, it doesnt get much better than this!

Ta
Review №28

All of the above!!

St
Review №29

Dan worked with me on an issue that I was having relating to combining multiple files and multiple types of files using a new program. He was wonderful and really spent a great deal of time first figuring out a process and then teaching the process to me. Over the next few days both Luke and Dionte followed up with me to make sure everything was working as it should. All three guys are terrific to work with. The follow up is greatly appreciated.

Gi
Review №30

Working with Total Networks was an amazing experience. I can’t say enough about how much I appreciated their “come in and take over attitude” while at the same time being that “behind the scenes, quiet giant” that watches over quite honestly, the most important aspect of our business – client data. They are responsive, professional, knowledgeable, sure-footed and kind. They treated everyone with the utmost respect no matter who called in with a service ticket. The techs always remained patient when someone called in, no matter how big or how silly the request might have been. THANK YOU TOTAL NETWORKS!

Ma
Review №31

Absolutely a delight to work with every person on duty when I call. They stay with a problem until its fixed. They are knowledgeable, dependable, friendly and extremely good at what they do.

Ph
Review №32

Great company to work with. Service is always fast, effective and professional.

Dr
Review №33

Debbie is absolutely wonderful to work with. Her prompt attention to all details and helpful guidance is appreciated very much. Our partnership with TN is outstanding and Debbie has helped prove this time and time again!

Al
Review №34

Great experience with Total Networks. The tech was thorough, clearly communicated and helped me understand my options, then promptly executed my desired outcome. Thanks Total Networks! Big thumbs up.

Th
Review №35

Josh got back to me ASAP? Thank you

Kr
Review №36

Shawn at Total Networks is my go-to guy for any computer problems. He is energetic and helpful when it comes to explaining the issue and how to avoid the problem in the future. The great thing about Total Networks is they are happy and willing to help with the smallest request to the most complex request and everywhere in between.

Je
Review №37

I always receive quality service from Total Networks. Cory was so helpful. He quickly and efficiently solved my problem.

Ka
Review №38

Our experience with Total Networks has been very positive. They are responsive and are a true business partner in every sense of the word. In an industry where time is money, all efforts are made to minimize interruptions in service and their forward thinking strategic approach is key to our business.

Ri
Review №39

Hands-down the best IT company out there, they are available 24/7 and provide excellent customer service and support. I would highly recommend these folks to any business looking for a quality IT company!

Gl
Review №40

Always answers the phone great friendly and knowledgeable staff

Ca
Review №41

Erik at Total Networks solved my printing issue very quickly.

La
Review №42

Scott came to my rescue today, again! Hes always able to help me and is patient. Thanks again, Lainey

Be
Review №43

Total Networks has been amazing to work with, compared to what we had before - its like night and day! Their ticketing system is great you know that they are working on getting you a resolution and if one person doesnt know the answer or they cant fix the issue; they will work together as a team to figure things out.

fr
Review №44

I think every office should have TN! This is the best and smoothest IT company of any of the law firms Ive worked in (20+ years).

Jo
Review №45

I always get excellent and immediate service from our Total Networks techs. Someone always answers the phone, and their customer kindness is always evident. Thanks!!

Ca
Review №46

I really appreciated that Debbie followed up on my help ticket and kept working on the matter until it was FULLY resolved. She is one of the many great staff members at Total Networks.

Ch
Review №47

The techs at Total Networks are reliable, friendly, and knowledgeable. I highly recommend them.

To
Review №48

Yet another issue solved by this all star team! Thank you for everything youve done in getting our new system setup and running smoothly!

Je
Review №49

Best IT company and associates!

Al
Review №50

Dave and Stephanie at Total Networks have an excellent team of highly skilled engineers to solve your office technology challenges. Bonus is their whole staff is a pleasure to work with!

Ja
Review №51

Great job guys!

ja
Review №52

Great support. Luke is always there to help me, even when I had trouble overseas.

Ti
Review №53

Excellent support, knowledgeable staff and fast response times!

Pa
Review №54

Great work for us!

Ea
Review №55

My last contact was with Tony and I frequently work with Debbie and Marc. Always get a good result!

Mi
Review №56

Scott to the rescue, AGAIN!!!

De
Review №57

Debbie is always AWESOME!!!!

Information
29 Photos
57 Comments
5 Rating
  • Address:4201 N 24th St #230, Phoenix, AZ 85016, United States
  • Site:https://totalnetworks.com/
  • Phone:+1 602-808-4400
Categories
  • Business management consultant
  • Computer support and services
  • Business to business service
  • Computer consultant
Working hours
  • Monday:Closed
  • Tuesday:7am–7pm
  • Wednesday:7am–7pm
  • Thursday:7am–7pm
  • Friday:7am–7pm
  • Saturday:7am–7pm
  • Sunday:Closed
Service options
  • Online appointments:Yes
  • On-site services:Yes
Health and safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff required to disinfect surfaces between visits:Yes
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