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Genesis Insurance
4114 N 27th Ave, Phoenix, AZ 85017, United States
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Me
Review №1

So Far So good . Easy fast sign up . Would definitely recommend (:

Ch
Review №2

We have been very pleased with the care taken at Genesis Insurance. We get personal response and not just a quick canned answer. We dont go for the cheapest insurance, We want the best for us and the best for our money. After several years we are very pleased to stay with Josh and Genesis!

fe
Review №3

Josh is one of the best insurance giants in the world i have been dealing with him and his staff for about 5 years now. Every one there is awesome. Thank you guys.

ma
Review №4

Theres always someone to call out back. You can even text them. Tim and Josh have been wonderful in in providing insurance services.I highly recommend them!Thank you guys!!Maru

Mi
Review №5

Excellent service and an excellent Auto insurance rate. I always recommend Genesis to my friends and family when they are looking to get out from under overpriced auto insurance.

Sc
Review №6

Josh really help me out in a bind with my business insurance. He was fast and very friendly.This is my first review I have ever done, but I felt this was important for all the help I was given.He definitely went above and beyond his service.

Da
Review №7

Josh is right on top of all of our insurance needs. He takes our budget and needs into consideration. He shops around for the best insurance for us and the gives us options, He helps us with pros and cons, we have been with him for quite a while. Every one we have referred to him has been very pleased. I have no qualms giving his Company name to my best friends. I know they will be as pleased as we are.

Au
Review №8

Great customer service, they really work hard to find the best deal for you ....I feel like Im family

mi
Review №9

So as I want to shop for insurance to get competitive quotes Josh seems to get frustrated and doesnt want me to shop quotes. They are very good at waiting till the last moment when you need insurance no matter what to get your your quote. Now I am asking for info that they cant seem to get for me and the fact that I said I would make a complaint they cant help me anymore. Not the way to do business at all. Very disappointed in this company.

Ju
Review №10

Whatever the needs, they will work tirelessly to make it happen! When working on my in-laws estate under probate court direction , Genesis was the “go to” company to guide us through any arising issues and at the same time got an education. Priceless. Don’t hesitate to call. We worked with Josh Nixon! Can do professional!

Ah
Review №11

Finally I found a good agency. This is the best place to buy insurance policy . The agent explains about the coverage very very well. So I know what I pay for . And I understood how important insurance. Thank you 🙏 so much Josh and Hkawn . I m really appreciate 🙏🙏🙏🙏🙏🙏 you guys .

EW
Review №12

Genesis help me with my small business insurance when I got in a bind. They responded fast and got me taken care of. They are a great company to work with.

By
Review №13

I been having my business insurance with Genesis for over a year and always provides great customer service. Will highly recommend if you are looking for any type of insurance.

Je
Review №14

Tim is a good guy to work with. Fast and responsive.

Ti
Review №15

Great people work here they helped me find insurance for my business and gave me the best deal compared to other locations that were trying to rip me off and take it vantage thank you Genesis Insurance !!-Trilogy Hookah

Ka
Review №16

Great customer service! Very friendly and helpful. Thank you Josh!

Do
Review №17

They do it all very well.

As
Review №18

I would hands down highly recommend Josh Nixon with Genesis Insurance to all my friends and family! Prices are great and staff is patient enough to answer all my questions. Knowing there are staff that speaks Spanish gives me peace of mind on sending my parents and anyone I know that only speak Spanish to them. 👍🏼

Ge
Review №19

Great fast service and very Oregon I recommend to everyone

By
Review №20

Genesis help me with my small business insurance great customer service By josh will highly recommend. If you need any type of insurance call genesis insurance they will give you a good professional help..

Ch
Review №21

Josh has been a great agent to work with! Very organized and customer service oriented. Great insurance at a great price from great folks. Couldnt ask for anything better.

Ni
Review №22

Wow, this company truly cares about its clients. It is a Christian company and I worked with one of their reps in central phoenix to do my policy. I could tell he really had concern about selecting the right policy to protect me, but at the most affordable price. I have never had auto insurance this affordable In fact, I actually have at least three times the coverage I have ever had in the past for about 60% of the cost. I highly recommend any one to at least get a quote from Genesis.

Ti
Review №23

Great customer service with kind and friendly agents. Great brokerage to get competitive quotes.

Ki
Review №24

Just another office with insurance broker(s) that sales insurance. Nice people.

Bl
Review №25

Using Genesis insurance for my renters and auto insurance. Theyre legit. I have better coverage with a great company for less than what I was paying. My previous agent had me paying more with a nonstandard company. Josh is an awesome agent, very responsive, and knows his stuff. Highly recommend Genesis.

Ho
Review №26

The best services, best prices, best respond, best deals, super nice agents. Try to have quotes with some Insurance Companies that you know and like first and then call this Office. you will be extremely happy after made that call.

Ni
Review №27

Excellent! This agency cuts my rates down while at the same time increasing my coverage after every policy renewal! Time and time again I have been happy with their service. They are also a Christian agency that is open about sharing the gospel with their clients. Praise the Lord!

Br
Review №28

The absolute best insurance agency that I have ever worked with. I have usually never anted to work with insurance agents and have preferred to go directly to the insurance company. Genesis insurance has proven that there are still insurance agents our there that you can trust while making it worth while to shop around with an agent instead. If I need to change anything on my policy, Genesis Insurance group takes away the effort from my part and takes care of it all. Stop by and talk to Josh or Hkawn and be sure to have the best service possible!

Lo
Review №29

THE FIVE STARS REVIEWS SHOULDVE BEEN THE FIRST WARNING SIGN.Now before I talk about my experience with Genesis Insurance let me warn any customer that is considering doing business with them , PLEASE PLEASE PLEASE READ YOURE POLICY BEFORE SIGNING MAKE SURE YOU UNDERSTAND WHAT IS BEING PROVIDED AND WHAT IS NOT. THEIR INSURANCE AGENTS WILL BLATANTLY LIE TO YOURE FACE .With that initial warning let me talk about my experience with them like the viewers of this review I was looking for car insurance and did not know where to go while performing a quik google map search I stumbled upon Genesis Insurance and there perfect five star reviews on google maps. I thought I had found the right car insurance agency and decided to go in for a quote. I made it very specific for what I was looking for and what I wanted in my insurance policy. The agent was polite and showed me a few quotes , I was initially impressed with the prices I got for what I wanted .I MADE IT VERY CLEAR THAT I WANTED COLLISION COVERAGE(I.E INSURANCE THAT COVERS EVEN THOUGH ITS YOURE CONSIDERED AT FAULT). I was very specific on this topic and repeatedly brought it up on the conversation with my agent . While agreeing on the policy I began filling out the paper work , the insurance agent made a comment that made me ponder and now looking back should of been where I walked out. While signing the paperwork he commented that some of their customers didnt understand t what was being offered and showed up to their offices after a car accident and discovering that they arent covered in there policy , I paused for a moment and reminded him again that I wanted collision coverage and he assured me it was included in the policy.I finished my paperwork and left the agency satisfied with the deal I had made or at least thought I made. After about a year and a half later I was involved in a car accident where unfortunately I was considered at fault. Now this i when collision coverage comes into affect and covers youre car despite you being at fault. I called the insurance company and filled a claim only to discover I was not covered my insurance policy only was liability meaning only the other person , I was shocked and remembered the comment my agent had made on how some customers would show up to their offices after a car accident angry THAT THEY MISUNDERSTOOD THEIR POLICY .WELL LET ME JUST MAKE THIS CLEAR FOR THE OWNER AND THE EMPLOYEES THAT WORK THEIR STOP TELLING CUSTOMERS THEY WAS MISUNDERSTANDING ON THEIR END: THERE IS A CLEAR DIFFERENCE BETWEEN MISUNDERSTANDING AND SOMEONE BLATANTLY LYING TO SOMEONE.I was angered and reviewed my policy to see if it wasnt an error on the insurance companies part . I was infuriated at the insurance agent for lyingP.S. If any one from the company responds to this your a disgusting humane being you more than any know everyone working their lie to their customers how you people sleep at night knowing many of those customers discovers your lies after it was too late and consequences were suffered from these lies.EDIT: AFTER READING THE OWNER RESPONSE !!!!!!!!!!!!!!!!!!!!!!!!!!!!!Your claiming I got the wrong place ,PLEASE KEEP YOURE LIES STRAIGHTPLEASE STOP CONTACTING MY PHONE SENDING ME PICTURES OR WHATEVER IT IS YOURE TRYING TO DO .I WILL CONTACT THE AUTHORITIES IF YOU KEEP HARASSING ME.I WILL NOT TAKE THE REVIEW DOWN DESPITE THE HARASSING OR INTIMIDATION EFFORTS ON YOUR END.

Er
Review №30

Adrian at genesis insurance very polite answer all my questions right away .very good service i really recommend them to everybody .

Al
Review №31

Outstanding service. Josh and Nick really care about their customers, and they always put their needs first. Highly recommend to anyone looking for a quality experience as well as exceptional insurance!

Wi
Review №32

Great group of people, they seem to really care about making sure me and my family are protected correctly.

LI
Review №33

I switched my insurance to much better coverages for a great price. I have referred friends and family and all have been very happy with quality options and great customer service.

je
Review №34

Love love love this company!!Josh Nixon is the best!!He’ll take great care of you!!

Sk
Review №35

Genesis Insurance is great when it comes to your insurance needs. They offer a wide range of affordable insurance options to fit every need. We use them for our home, auto and business insurance needs.

MA
Review №36

THIS AGENCY IS AMAZING . They help me to understand about insurance very well. I wish ALL THE INSURANCE AGENCYS WERE LIKE THIS ONE.

Bi
Review №37

I started using Genesis Insurance about a year ago when I finally had enough of Farmers Insurance, and have been satisfied with Genesis ever since.

Za
Review №38

Nice environment! Nice people thanks for your service Mawi , khawn josh and Adrian

ar
Review №39

They’re very sweet and funny!

Ir
Review №40

Worst insurance place I’ve used, called and emailed several times to get my business policy cancelled finally 3 days later around April 1st josh finally gets back to me and I get the cancellation but come the 12th the payment still gets taken out even though Josh specifically told me it was cancelled, called talked to josh he said it was an underwriter error that I’d get my full refund within 4-5 days about a week later I get an email from the insurance company saying I’ll get not even half of the full amount in about 10 days.... it’s already been about a week since the money got taken out even though it was cancelled... soo I call josh he tells me it’s not his fault I have to deal with the insurance company and gives me the number when I call they’re closed tillMonday.... when I call back josh says it’s not his fault he can’t do anything in the most annoying tone... he then goes on to say how when I came in it was difficult and we had to go through a lot of enforcements and what not but he didn’t say any of that when I was first in getting the policy he made it seem as though it all went smoothly and good now he’s saying otherwise and he goes on to say I basically came in saying help me help me I need insurance really bad I can’t get it anywhere else when actually that was the first place I looked and the closest on google I didn’t beg for insurance lol when I came in and asked it actually seemed like he was begging for my business... and he would stay calling about auto or home insurance like literally they called everyday for a couple weeks they just wouldn’t get that I wasn’t interested. Anyways I’m still waiting on the refund money that came out of mine and my family’s pocket... other than that it was pretty smooth I mean they was real good at taking those Payments out and trying to sell me more insuranceUpdate: You were the first and closes place that came up on google litterally the first insurance place we tried so no it wasnt difficult and no one was begging for you business. and they went and told the insurance company not to give me a refund because he got mad at my review and he said “hard work” sitting in ac on his laptop in his office... hard work.. it wasnt it their job to cancel my insurance when I called them too

Ad
Review №41

The best place to insured your Auto/ Home , commercial , and life . God bless

Lu
Review №42

They helped me with my ticket, and help me find a driving school.They really take customer service to a new level..!!!

Ra
Review №43

It was an awesome experience. Great customer service, and offer affordable car insurance.

Sa
Review №44

Their service is the best in pboenixLove them all

Jo
Review №45

Adrian vega walked me through the process of getting car insruance and gave me all the rates so I can get the lowest price on them, I am highly satisfied with the service!!

ZA
Review №46

Non of agent explains me about how important is insurance before , ONLY this agent did explain me ,👍good services , friendly ,help with my Claim when I got car accident n gave me knowledge about the insurance. Thank you so much...all their insurance Companies are Standard Companies.👍👍👍👍👍👍👍👍👍

Da
Review №47

They did a great job and helped me and my family.

LU
Review №48

As good as it gets, and they work with a lot of Insurance Companies.

SA
Review №49

Is good place to go for good service

Su
Review №50

Great service I like the people

Lu
Review №51

Wonderful company, very helpful highly recommend

Sh
Review №52

They treat us like family

Ah
Review №53

Simple and fast, very friendly

An
Review №54

Excellent

Li
Review №55

My friend said to go here and I will never go anywhere else, they have many Companies to choose from, and know what theyre talking about.

oo
Review №56

Nice place and people

La
Review №57

They are very nice

Bo
Review №58

Pretty helpful

Ma
Review №59

Helped us a lot

Gi
Review №60

Thank you

CH
Review №61

NUMBER ONE

La
Review №62

Adrian was excellent, friendly and very clear we had no doubt and we left very satisfied in the service he gave us.

Th
Review №63

Great service and attention from Adrian, very good agent .. excellent prices ....

li
Review №64

Thank you very much for your service very kind people and good prices!

Jo
Review №65

Good service from Adrian, I help myself and explain everything in detail I recommend them!

Pa
Review №66

They are very efisientes I help you a lot for your best car or home coverage and Negosio Ballan Selos I recommend 100% 100

Ma
Review №67

Thanks Adrian for your service

Information
36 Photos
67 Comments
4.8 Rating
  • Address:4114 N 27th Ave, Phoenix, AZ 85017, United States
  • Site:http://www.genesisphx.com/
  • Phone:+1 602-354-3339
Categories
  • Auto insurance agency
  • Insurance agency
  • Dental insurance agency
  • Health insurance agency
  • Home insurance agency
  • Life insurance agency
Working hours
  • Monday:9:30am–5:30pm
  • Tuesday:9:30am–5:30pm
  • Wednesday:9:30am–5:30pm
  • Thursday:9:30am–5:30pm
  • Friday:10am–4pm
  • Saturday:Closed
  • Sunday:9:30am–5:30pm
Highlights
  • Veteran-led:Yes
  • Women-led:Yes
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