user
Perpay
2400 Market St Suite 300, Philadelphia, PA 19103, United States
Appearance

Comments
Co
Review №1

The most awesome way to buy big ticket items and have the payments very manageable. This is especially handy for Christmas gifts and birthdays. And they report your payments to the credit bureau. Like a double bonus

Na
Review №2

The products and shipping is great. The issue I have with this company is you have to use direct deposit to pay. I missed one payment with direct deposit because I didnt work 1 week so I didnt get any direct deposit money. When I went into my perpay account, it says I missed a payment. Of course I knew I would miss a payment. So, I was able to go in and make my payment via a debit card. But after I did that, somehow my perpay payment increased for direct deposit. Im not going to keep going in to adjust my direct deposit payments. Thats too much. So, I would rather just pay with my debit card if I miss a payment via direct deposit. But the perpay website make it difficult for you to just pay with a debit card. It says you have to contact a customer service agent to make a payment via debit/credit. So, when I tried to do it via the chat window, they were closed. Thus, I cant make the additional payment with a debit card right away, like I did with when I missed a direct deposit because I didnt work any hours that week. There shouldnt be a penalty because I didnt have a income that week for direct deposit. We are still in a middle of the covid-19 pandemic. People are still dying as a result of this virus and barely anyone wants to social distance or half the US dont want to get vaccinated. I can only control myself so thats what Im doing when it comes to working with complete strangers. I will not put my life at risk for anybody. And thats on Jesus Christ came to this world to die for our sins. Period. NHall

Sh
Review №3

I wish all companies worked like Perpay! Order link your payment through your employer so thats never a question on your payment being made in time because it is subtracted from your paycheck before you receive it. This makes life much easier! I dont have to think about it! My only wish Id that they had more categories of products like the other buy now pay later sites do. Otherwise my products arrived on time in perfect condition. Way to go Perpay! Oh and once you make it through a couple purchases, its a great credit booster!MahaloSheri

Sa
Review №4

They have amazing customer service, they went above and beyond!!! Even after losing my job I was still able to make payment arrangements without feeling like I was breaking the bank! Payment plans are reasonable and the merchandise is great, the real deal not knock offs.

Ch
Review №5

I love using this through my company. It allows me to get the brand items I want with easy payments. The best part is they report to credit bureaus so you constantly build your credit

Ch
Review №6

Unfortunately my experience wasnt pleasant. I purchased a laptop and discovered it was extremely slow. Due to the short return window. Im stuck with a $300 laptop which is useless. I had to repurchase another one. Be careful when buying. Read reviews.

Vi
Review №7

Great buying experience and very easy to use. Love the new credit boosting feature.

Ro
Review №8

I can’t afford to buy straight out being a single mom trying to spoil her kids this app definitely makes it possible after 6 months they started reporting to credit bureaus and my score has increased immensely only good things to say about Perpay!

Be
Review №9

I have been an active member for years now. I have never had any defective products with anything that I have purchased. The quality of my purchased products is phenomenal. The customer service was out of this world with the level of support that I have received in the few times ( 3 to 4 over the many years of being a customer) that I needed to contact them. Lastly, but not least, what I love are the easy to make payments.I will continue to be a life long customer!

Na
Review №10

Perpay is the perfect option to buy quality products without having to apply for credit! I have purchased items that I normally wouldn’t be able to afford. Thank you Perpay ❤️🍾

E
Review №11

Al I can say is thank you perpay for everything that you do. You have been the only company to take a chance on me even with my identity theft. With your help my credit score went fem 470-610 since this new program started. I have been a customer for 4 years.almost and have been a happy customer. Also thank you for going above and beyond when ever I escalated a concern.

Fe
Review №12

Prepay had enabled me to avoid the malls during this pandemic, and conveniently shop at home . I was able to buy Christmas gifts and little luxuries for myself and loved ones .They mail everything in a timely manner as well ! I applaud this company thank you very much !!!! Your were essential to me during this crisis.

Cr
Review №13

I wanted to return item and they didnt let me ...not what I expected...too high on prices

Br
Review №14

They do not live up to the name and what they say they do. You miss payments cause you loose work they denied you any future orders. This company needs a reported to bbb

Pa
Review №15

Never had any issues with using perpay, until now. Ordered a queen size bed in January and I understand 4 to 5 weeks, here it is May and still havent received it. I dont think it is perpay I think the problem is the warehouse. First delivery was the 12 of April than the 14th and I contacted the warehouse yesterday and now they say possibly the 10th of May.

Ro
Review №16

I have tried all the rest.. and you’re the Best ... including progressive financing...Snap finance... etc... thanks again guys.

Eq
Review №17

Needs a better selection of clothing and shoes

wh
Review №18

I loved every purchase i love how the payment just came right out my check which is convenient for me i even appreciate the change during the holiday to make your first payment before your payday to get get your gifts in time❤️

Da
Review №19

I order my product in November 2020 and still have not received it

Ka
Review №20

Prepay is Amazing 😊❤️

hi
Review №21

I absolutely love per pay. Name brands good prices no interest you cant beat it. The only thing I would change is that I wish they would show your positive payment history on your credit report that would just be perfect.

Je
Review №22

Perpay is awesome. Shipping is fast and products are good quality. I do wish their inventory gets an increase soon because I’ll definitely use their services again.

Ma
Review №23

Great service! and quality products. I love how the site give users the opportunity to buy their wish items without breaking the Bank.

Mi
Review №24

Love the idea of the place! However I have recently had an issue with shipping. I ordered three things received one last week and now the other two UPS are saying they have never received. The customer service rep I have been dealing with has been great but has told me they can’t guarantee I will receive it by Christmas! So upsetting being this is the one thing my. Daughter asked for and I placed my order weeks ago plenty of time before their holiday cut off date. I’m so stressed this can’t be expedited being I have done everything on my end to ensure my daughter received her big gift

Ka
Review №25

I love them , helps me get things overtime... AWSOME!!

Am
Review №26

So grateful for your service . I was able to get my grandchildren presents for Christmas and the low payments were manageable to pay without any worry . Before I knew it it was paid off! Can’t wait to make my next purchase !

Kr
Review №27

Easy to build your buying power.

He
Review №28

I absolutely love the fact that I can make my first payment and get my order within days. Worry free payments with automatic deduction right from my paycheck!! I’m getting ready to place my 3rd order! Absolutely love this company!!!

ti
Review №29

I love the way it comes out of my pay check I will never for get to make a payment. I LOVE IT. Thank you

Vi
Review №30

I’ve placed an order nov 14 2020 nd its January 14th 2021 and i’ve have yet to receive my item. They put the PlayStation 5 on their site way before they even had the actual inventory and everytime i contact them its the same poor excuse talking about an agreement with they supplier!!! 😡 they should’ve waited until they have physical stock to sell an item i’ve missed out on so many chances to buy a ps5 because of false information giving from perpay and i’ve made almost half the payments and still 2 months later i’ve haven’t gotten anything but poor excuses from them and when i contact them numerous times i was given an “oh well “ attitude from customer service. They given me more credit to use but at the end of the day it’s useless because i want my items i’m paying for they are gladly taking my money but the service they are providing is horrific 😡😡😡

Mo
Review №31

What credit score account does this fall under?

Br
Review №32

I will say in the beginning I was skeptical about this site. But once I saw how things work i been with them for a while now buying thing I like from them. They do not give you cheap easy to break stuff. I got 2 Playstation 4 from them one for me and one for my nephew. Got a real nice vacuum for my place and other amazing items from them. Shipment are delivered to you in 3 to 5 business days. There a GPS tracking so you know where your items are. As soon as then have a Playstation 5 im buying it through them. Im telling you give it a try its you love the stuff they have.

je
Review №33

I received my Fire Tablet and it would not register so I called Amazon who said PerPay requested a refund because tablet never arrived. I thought since I contacted them maybe that was why but no PERPAY REQUESTED REFUND PRIOR TO THE TABLET EVEN ARRIVING. ! Now I have to wait for a shipping label to return it but I bet the will continue to take money for essentially a brick because it has been blocked due to refund request. Not first issue. Ordered pair of earrings and was sent pair of baby earrings. I spend $200 monthly. Having to return something defective is one thing but having to return because they did something as stupid as telling Amazon I never got my tablet is another

Ro
Review №34

They had very excellent service I would love to shop with you again

Kh
Review №35

Convenient, friendly and their team works with you to your comfortability if you have hardship weeks on repayment. I just finished paying them back and would do it again! Great company!

Ka
Review №36

Never a problem with orders or billing. Convenient way to pay since payments are automatically calculated and payroll deducted. Competitive prices acceptor all customer service

Li
Review №37

What an amazing site! There is no way I could afford the items I have already purchased through them. The shipping is fast and their customer service is AMAZING! I love the fact that they will increase your credit with them over time. If only they would report to the credit agencies, then if would be 100% perfect.

Ke
Review №38

I love using Perpay! It makes owning the things I want from name brand companies like Sony and JBL to Armani a possibility through payments based on my paycheck and the best part of all is you don’t have to pay it off prior to receiving the things you want.

La
Review №39

Using perpay was so easy-you set it up through your HR department via payroll -payments are taken out weekly and boom thats it! selection is really good. I would love to see them sell furniture using perpay good quality furniture that would be awesome!! Perpay is getting more and more product everyday. I cant say enough good things about Perpay 😊

pl
Review №40

I pay 1800 $ for a iPhone 12pro max 128gb on this web It’s a scam they not gonna find me again it’s unfair

Sh
Review №41

I love being able to purchase item I normally wouldn’t be able to afford! My items come quickly. Brand new. And payments are easy. I love being able to pay back quicker as well by making payments by debit card! I would recommend perpay to anyone. I love it

Pe
Review №42

I love this company. I have been able to get so many things for my house and family that I normally wouldnt be able to if it hadnt been for Perpay. I love that I dont have to remember to send in my payment. I recommend them. Check them out.

La
Review №43

I lost my job and was out of work for three months. I contacted them and informed them of my status and was told my payments would ne deferred. Soon as i got a new job i paid them off only to have them close my account for non payment and deny any future purchases. I was flooded at the total disregard for my situation. I wouldnt recommend them to anyone. Plus the merchandise is over priced. I reached out about my concerns and was ignored.

Ti
Review №44

I love PrePay its great to use comes right of my pay check. No worries that it didnt get paid. I will keep using it. The items they sell are GREAT. Iam looking to purchase a up right freezer. Going to look into it. Thank PREPAY

BR
Review №45

I love that your payment just comes straight out of ur check. The quality of the merchandise is good. Customer service is great. Thanks Perpay!!

J
Review №46

Good to Finance items with bad credit but interest rate way to high on these items

Co
Review №47

I would give more stars if I could! Gavin was so helpful! Ive never had such a good and easy experience with any company as I have with prepay. They are amazing! Highly reccomend!

Se
Review №48

Perpay was a easy way to buy Christmas gifts last year. They have a wide array of products and the pay over 8 payments made durable financially. I will be using per pay again. AWESOME!!!!!!

Di
Review №49

Easy payments on top quality products don’t have to even think about it you can do direct deposit payments over time as long as you want to

St
Review №50

Thanks again Perpay, this was the best thing I have ever signed up for and it was a great experience. I just love the fact that I could purchase furniture and have time to pay it off without going broke.

Cr
Review №51

What an amazing concept! High quality, name brand merchandise with short-term, reasonable payments that are automatically debited from your paycheck. Some products may be priced slightly higher but you’re not paying any interest so it’s well worth it. The customer service has been fabulous, specifically Amanda and Kevin. I have been using Perpay since last November and I couldn’t be happier. I highly recommend them!

Na
Review №52

I been trying to get in contact with someone for 2 days about them sending my package to a different state and no one has responded to me.

Gr
Review №53

Absolutely worst place to get any sort of information from. Nobody ever answers emails or chat messages or calls. They are horrendous!!! I will never use them again.

Ti
Review №54

Great service. Easy payments. I am very pleased with this service and products.

Tr
Review №55

My only problem with Perpay is no customer support. Whenever I tried to contact the company it would take two weeks or more to get a response. Other than that its cool.

Je
Review №56

Perpay has the BEST Customer Service Division! I messed up my Registration, and messed it up even further by trying to delete the original attempt and trying to re-reregister. I couldnt get into the site at all, so I sent an email to the Customer Service Division--I had a reply within a few hours (Customer Service also has Live Chat during their business hours, but my problem occurred in the middle of the night on a Sunday). Dana had me up and running in no time! She was quick, efficient, friendly, and informative! Its pretty cool running into a company that actually acknowledges their emails and its mind blowing how quickly they replied! AWESOME! AWESOME! AWESOME! THANK YOU DANA!!!!!Jen Cunningham (Brand New Member)

An
Review №57

I’ve used this company a few times now and there has never been an issue. Always have exactly what I’m looking for.

Aa
Review №58

I was really skeptical about this when I started. Six months later, I’ve bought a PS4 pro, a tv, some google home products, a coffee maker and I’ve just ordered an iPhone 11 Pro. I highly recommend Perpay at this point. It’s no nonsense, set it and forget it!

Ke
Review №59

Good experience with Perpay got some nice name brand things that I could make payments on. The customer was good they need to sped up replying to customers. Overall good experience will do it again.

Ad
Review №60

I have been absolutely pleased with the service, the updates, and the quality of the merchandise. This is the best site I’ve ever dealt with. Keep em coming. I’d like to see some other designer items (handbags, wallets etc.

li
Review №61

This is so convenient. I’m glad I’ve found this website/app. I was skeptical about it at first because I’ve heard about this app on Facebook but the trade off was well worth it. I would recommend this website to anyone.

Ja
Review №62

Excellent 👌

Ro
Review №63

I purchased a MCM purse and sunglasses I love them both it was delivered when expected to . My payments was great payment they were affordable if you had or have any problems with payment they will walk you through them they also have some good customer service ppl worker for prepay they respond right back to you in the same day .So if you can’t afford to purchase your merchandise in full I advise everyone to look into prepay services it’s worth it .And I’m going to go shopping again it’s nothing Fragilis with this company Everything is real and you don’t have to wait a week for you merchandise male you’re first payment and your item will be ship that day or the next business day

gr
Review №64

Waited until I paid off my loan to tell me they chose to close my account. There is an allotment already being processed for Friday. I was told to cancel my allotment as I will not be able to make anymore orders. I got the runaround for over a week!! Very frustrating regardless of the situation if they are going to close the account notice with time so things can be adjusted!!

Da
Review №65

This site is amazing! Totally legit, great way to buy those expensive products on a payment plan. My order arrived right after the first deduction and there was no shady stuff going on. Nice work, Per Pay! 😁

De
Review №66

I have received compliments on my heater, people will ask where did you get it from. I am very satisfied.

Jo
Review №67

My wife and I ordered 5 items from this company. Which was shipped in two packages. Both packages were delivered the problem is one package was an item short. These were Christmas gifts for our children. We’ve been sending messages to the support team through their website. No response. We’ve sent emails to their support team. No response. Now they the didn’t ship the items until they received their first payment. We did our part and this is the thanks we get. Not even a response? Their website says they respond within a few hours. It’s been a few days. Worst customer service that I’ve ever received.Since I’ve posted this review PerPay has gone above and beyond to change my view of their company. They’ve made significant efforts to fix my issue and I am very happy and satisfied with the customer service that I’ve received. I sincerely apologize as this issue has been fixed a while ago and I’m just making the proper changes to my review.

Mi
Review №68

I love perpay. Its easy hassle free and they take care of you. I would definitely use them again. Other than cash, its an easy way to get what you want. Thank you Perpay!!!!!

Sw
Review №69

No one ever replies like ever!!!!! ive been waiting on a response on an order for 3 days now and i’ve gotten no details, information, or responses from anyone regarding an order you’ve already received your first payment on. i need to know asap as i desperately need a new phone and if you guys can’t help i’ll go somewhere else that can! seriously this is a complete waste of time

Sh
Review №70

I have been shopping with Perpay for months now and can I say I have NEVER had such an amazing experience in all my years of shopping as I have had with them! Not only have I received amazing products but Ive also received amazing customer service! Being able to shop on a limited budget is hard enough as it is but with companies like Perpay that make it so much easier, add to that excellent customer service when you have a question or you need answers and this is the reason why we have to keep companies like this around! I ask anyone who has shopped with Perpay to please leave a review because in the end Word of Mouth is the best advice on where to shop!!!

Je
Review №71

Ive placed multiple orders(3) so far and have my 4th in que awaiting to process and receive it!!!Great quality and the customer services are impeccable and friendly!!! !! I highly recommend this company and all its services!!!!

Ge
Review №72

This process was amazing ... item arrived quickly setting up the payroll deductions was simple and I paid it off so quick i didnt even feel it I WILL CONTINUE using per pay THANK YOU

Al
Review №73

This company extorts their customers. I’m sure many of the people using this service needs it for some reason. My daughter wanted a I pod 7th generation and found this company so I looked into it. They have a blue iPod 7th generation 128g on their site for $459.99 + $10 shipping. You can go directly to apple and pay $299.99 free shipping. WOW RIGHT. You can get a pink 32g for $309.99 on their site and you can go to apple and pay $199.99. Long story short noting Is free in this country. They make it sound so good that you have interest free payments and you can spread them out but you have to pay a hefty price tag. Can any one say CLASS ACTION LAWSUIT

Ph
Review №74

I love this well I actually didnt know till today there was an app Im always on there website lol but its super easy to use customer service knows there stuff and can easily answer your question even if you didnt know what it was

Ma
Review №75

This is a great company, affordable and convenient. They helped me get my daughter the only thing she wanted for her birthday on time! Great customer service!

Da
Review №76

Customer service is always extremely nice and always work with you. I truly love Perpay

Ma
Review №77

Got alot of things from this place and love them all good company and app.

Ju
Review №78

I absolutely love Perpay! High end quality stuff right in front of your door without spending so much all at once! Plus the customer service is beyond exceptional! Give them a try you definitely won’t be disappointed!

SA
Review №79

Very convenient service. Payments come out directly through payroll, I dont even have to think about it. Thanks perpay!

Ap
Review №80

So simple, easy and convenient. Perpay is simply amazing!! I had ZERO absolutely NO Problems. I definitely will be using Perpay again and again!

DA
Review №81

I really love Perpay very good product fast delivery nice customer service, respond on time love it will be ordering again thanks Perpay!!

Sh
Review №82

It’s an ok website some items is just way overpriced and they never have deals like purchasing powers like money off their products they only do it once a year which is around Christmas and it’s only like 50 dollars off 200 dollars they will probably get more business if they did promo’s once in a while and get a better selection especially on UGGs. I also don’t like the fact if you place an order and your pay period is over you have to wait another two weeks for them to collect payment before they ship your item out to you purchasing power don’t do this once your allotment is set up They send out your items at least give us the option to use our debit card to make our first purchase and have us upload our proof of allotment deductions. STICK TO PURCHASING POWER!!!!

jo
Review №83

Convenient but a little hassling to start once you get approved as far as loading paystubs but you get the good with the little troublesome i like it

Co
Review №84

Absolutele rip-off, they charge you 2-2.5x the price of the MSRP, a Google home hub costs $89 directly from Google, not $200 that they try to change you. Just save up money and but it instead if paying x2.

Su
Review №85

Getting a copy of the pay stub could be easier an getting in touch with customer service should be easier. Other than those 2 things I will definitely be making other purchases this way.

De
Review №86

I placed an order in 10/2019. The same day I received I emailed them for information to return the item. No phone number to call. It was almost a month later I received the information after canceling the automatic payments. Now there a 5% restocking fee and I was charged $164. Be careful you have to wait days or weeks for responses and now I’m fighting to get my refund. Now 2 months later.

Ja
Review №87

Quality items with a mind blowing payment option! 5stars I give

Th
Review №88

Everything is overpriced. There are way more affordable solutions that offer similar services. I won’t throw my money away again.

Ma
Review №89

Customer service sucks. I have been trying to reach someone about my current or that they have received the deposit for and no one replies.

Ce
Review №90

I paid off 4 accounts successfully never late never shady and this guy tells I cant order anymore cause some guy in our apartment complex is delinquent with the semi same address (unit 1,2,3,4) Very disappointed 😞

J.
Review №91

Definitely worth a try! Better than putting your purchase on a credit card. They had a lot of things I already wanted to buy for my family. We bought a TV and it cost the same as other websites!

Ro
Review №92

Great Company!!! I never had a bad experience with them.

Je
Review №93

I love per pay so easy. A little more expensive than you would normally pay for some stuff but to be able to pay over time is always budget friendly. Thanks PerPay!

At
Review №94

They took a dollar and never gave it back.

Ta
Review №95

The PerPay support team is outstanding, specifically Noah - he was very responsive and exceedingly accommodating in helping me navigate through the process as a new member. I am very excited to receive my first shipment . This has been a great experience so far.

LA
Review №96

Company worked excellent for my first purchase thank you

Ar
Review №97

Seriously love it. Thanks so much Perpay!

Ge
Review №98

You never can get in touch with anyone. The responses normally only come from a bot. And I’m still waiting to see if I can get my money back from when I over paid.

Oo
Review №99

Amanda happens to deserve a raise, she was the responding rep. And she was polite and helpful. I give this place 100% satisfactory.

An
Review №100

Perpay is awesome it lets you get things you want at a low weekly payment right out of your paycheck which is great

Information
10 Photos
100 Comments
4.5 Rating
  • Address:2400 Market St Suite 300, Philadelphia, PA 19103, United States
  • Site:http://perpay.com/
  • Phone:+1 215-834-4200
Categories
  • E-commerce service
Working hours
  • Monday:8:30am–6pm
  • Tuesday:8:30am–6pm
  • Wednesday:8:30am–6pm
  • Thursday:8:30am–6pm
  • Friday:8:30am–6pm
  • Saturday:Closed
  • Sunday:Closed
Similar organizations