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Rapid Delivery
1933 Chestnut St, Philadelphia, PA 19103, United States
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ki
Review №1

I must say I have so pleased by the exception customer service by the staff at Rapid Delivery Service. Their courier service was exceptional. They are professional,friendly, patient and you clearly feel they genuinely care about you as a customer and they will go above and beyond to make sure customers are satisfied. Dealing with an ongoing issue of getting a courier to serve someone over 5 months, well Rapid Delivery Courier got this know courier evader served on the FIRST attempt due to their amazing creativity! I loved how they stayed in constant communication with me throughout the entire process. They truly made me feel like family! Not only do I plan to use their courier services again but I plan on posting as many great reviews on my various social media platforms. I highly recommend this courier service for legal processor services, for things like serving domestic relations matters. What a remarkable team! Thank you Sean, Brad and Brian!!!

Ki
Review №2

We are out of state and reached out to Rapid Delivery and could not have asked for any better service. We received top-notched professional service at a great price. Ive dealt with other out of state providers and none compare to Rapid Delivery. Cannot thank them enough for handing our rush and getting our package delivered on time. Exceptional service! If they were local, they would be the only place I use!

Wi
Review №3

I cant speak highly enough about this service! I needed to coordinate a last minute delivery and made a cold call to Rapid Delivery Service. Brad was incredibly helpful and I was so impressed that they were able to execute the delivery so effectively and on such short notice. The delivery was made flawlessly, the communication was A+, and overall it was a wonderful customer experience. Give them a call!

Ja
Review №4

I work for a professional aviation-related business in Connecticut, and we urgently needed to deliver a form for expedited corporate service to the PA Department of State same-day, super early in the morning--Thanks to Rapid Delivery Service, the PA Department of State received our completed form AND payment (which had to be in the form of a paper check attached to the form) with plenty of time to spare! Our client is happy and so are we. Brian from Rapid Delivery was especially helpful, responsive and professional, checking in with me throughout the day to ensure that things would go off without a hitch. Thank you! Trust Rapid Delivery Service for your go-to courier & delivery needs!

Za
Review №5

Rapid Delivery did an amazing job with our shipment. We had a last minute request and had to organize shipping between two third parties. They not only accommodated us and got their courier out really fast (same day as order), and they were really responsive when we were working out some confusion that our outgoing site was having. It was great working with Marc and well be sure to use them again.

He
Review №6

We used Rapid Delivery to transfer a few pieces of office furniture and a large number of boxes to one of our other offices. It was incredibly easy to schedule and Brad was very helpful with getting all the details and handling the payment, etc. Jeff arrived on time for the pick-up, was so nice and very efficient. Everything arrived at its destination intact and we did not have any problems at all. Great experience!

Jo
Review №7

Ive contacted Rapid Delivery Service, Inc. for multiple quotes, and I have always found the team to be incredibly responsive, flexible, and helpful in this first step in the process. Documenting quotes, payment, scheduling, have all been fluid, fast, and friendly. Finally, on the day of delivery, the experience has been incredibly positive as well--lots of communication, timely/prompt pickups and drop off, and impactful follow-up. I highly, highly recommend the Rapid Delivery Service, Inc. team for their positivity and professionalism!

Ti
Review №8

I was looking for an actual process server, to deliver court documents to my husband and had given two addresses to Brian, and paid for two addresses with the expectation of three tries for each, but was only given two tries for one address(no one answered) and the final attempt to the second. I’m confused and now I’m hiring another process server 🤨. Looking online at describing what “serving “ entails, I feel like I have been punked. 3 stars because Brian was friendly 🙃

Mi
Review №9

We are very satisfied with the service we have received from Rapid Delivery Service. They are willing to work with us and customize deliveries to satisfy our clients needs. Great company.

Br
Review №10

Called them for an expedited delivery at the last minute. Rapid responded to me right away. Even though my response was delayed, they provided me excellent services at the very last minute. Their courier was respectable and professional. I would highly recommend.

Ch
Review №11

They got our document delivery handled quickly before the end of the business day and took the time to make sure everything was correct.

Em
Review №12

Wonderful service! Same day service and delivered within an hour of pickup! Everyone we worked with were so friendly and efficient. Thanks Rapid!

Ch
Review №13

AMAZING COMPANY! Rapid Delivery Service lives up to their name!! I had submitted the necessary information required by 10AM and my package was picked up and delivered by 1PM. Brian, Marc, and Brad were all highly communicative via email and over the phone, quick to reply, thorough, and very thoughtful. The fee was also very affordable. I am grateful that this company exists! Especially during this time when people need additional help with deliveries, Brian and Mark provided status updates (up-to-the-minute) of when to expect delivery and that is top-notch, first-rate service! Highly recommended!

Sa
Review №14

I was referred to this company through a vendor and could not have been more pleased with the service that I received.We hired Rapid Delivery to transport merchandise to and from South Jersey to Philadelphia, PA for a photo shoot. My coworkers and the owner of the photo studio in Philadelphia said that the gentleman who facilitated the courier service was extremely nice, timely, and helpful on both accounts.I will be sure to recommend this company’s services to anyone who needs a courier in the central/south jersey/Philadelphia area. I felt that from initial inquiry, to booking confirmation, and the courier service itself was outstanding. It shows that this company pays very close attention to providing great customer service.Highly recommend!

Ju
Review №15

Great customer service from the office and the driver was polite and professional.

Ji
Review №16

Rapid Delivery provided excellent service from beginning to end. They not only offered the most competitive rate but was unbothered by my requests for status updates/changes. I would highly recommend Brad and Rapid Delivery for any private courier needs!

Sh
Review №17

I cannot say enough good about these folks! I had to set up a pick up and delivery in Philadelphia and area from Canada. I was not getting much assistance until I called Rapid Delivery. Within minutes the shipment was set up and pick up and delivery was completed that day within hours! No other courier I called could come even close to matching this exemplary service. My hat is off to Rapid Delivery!

St
Review №18

Very fast response, extremely professional, highly responsive. Will absolutely use again when we need a courier/delivery service.

Ma
Review №19

Marc and this team were FANTASTIC to work with. So professional and a job well done with such a quick turnaround needed. I highly recommend for your pick-up and delivery needs!

Ri
Review №20

Very responsive and timely and worked with us to coordinate pick up and delivery.

Mi
Review №21

Brian Gibson was great to deal with. Every step of the way Brian and his team knocked our my request. Brian thank you for the amazing customer service.

Ji
Review №22

This team was very reactive and professional and did an outstanding job in helping us capture and re-deliver some very important packages. I would recommend them highly if your looking to get something delivered quickly in the Philadelphia market.

ju
Review №23

Amazing service , delivered on time and fair price! Will definitely use again.

Th
Review №24

Very professional. It was a pleasure working with Marc and his team! Thanks again!

St
Review №25

I was in Philadelphia for a last minute business request and required the immediate service of a courier in area that I could trust to deliver all of the goods for my customers. Upon doing research, I was blown away by the reviews rapid same day deliver has on their exception service, professionalism, and continued commitment to customer service.Not only did rapid quickly accommodate my request, they treated me as if I was part of their family. I could not be more grateful for the services provided by the rapid team in ensuring all my goods were picked up and delivered securely and on time. Next time in Philadelphia, I will be sure to only use Rapid and will continue to refer rapid to friends, colleagues and peers in the Philadelphia area.Thanks again Rapid, you truly came through in the clutch!

An
Review №26

Customer service was PERFECT. Could not be more satisfied! Brad was very attentive and accommodating to our needs. We originally needed the company to pick up some boxes and hold it at their location until one of our employees could pick it up, but later on ended up needing them to drop it off at a location. They were able to assist us with the changes and the process went very smoothly. Brad was more than helpful through the entire situation. Cannot recommend this company enough!

Me
Review №27

I had a complicated delivery need that involved a pit stop at a gift wrap store on the way to its final destination - and I was trying to arrange everything over the weekend for a Monday delivery. Rapid Delivery was quick and on the ball, and got my package where it needed to go!

Na
Review №28

On time and courteous service.

Ma
Review №29

Come in contact with Rapid Delivery is a great blessing for me, not only because they did a good job, but because I learned several valuable life lessons within a short conversation while placing the order. This company must have the best quality of staff who quickly understand your most concern when you knock at their door, and really know how to provide solution to put you at ease.I live far away from PA and had an unusual request to deliver a surprise Birthday gift to a location in Phila, where the driver needed to drop off the gifts in 2 separated buildings at the precised time. I was working under limited budget and without a credit card.  Brian was very patient with me when he understood my situation, he went out of his way to be very helpful, flexible to accommodate my needs.  He was very caring for my situation, arranged for me to pay within my means and to pay without a credit card; and even made a follow up call after the delivery to make sure everything was okay. The driver arrived right on time to pick up from my friends home, who was very impressed right away by the drivers professionalism. Due to traffic accident, although the delivery did not make it on time, the driver went out of his way to make the situation right for the surprise moment that was missed.  It made my day just to encounter good people like in this company.  You dont usually find people in business working like olden day working ethics. I hope someone in the government will discover the work ethics of this business and make it a model of successful business in our country.It sums up with one statement with my experience: I usually have hard time to trust, but you can definitely count on Rapid Delivery to deliver what you hearts desire.

Kr
Review №30

I will use them again in the future.

Sy
Review №31

I worked with Brad at Rapid Delivery to set-up a courier service for an event we had in Philadelphia. Brad was very quick to respond and took care of the order seamlessly! I appreciated the great customer service and will definitely work with them for any future deliveries in Philly!

Su
Review №32

I highly recommend Rapid Delivery Service. Under a tight deadline, I needed documents retrieved from a printer and taken to a client. After several other delivery options could not provide timely evening service, the owner of Rapid Delivery came to the rescue. In short order, he secured a courier who provided prompt service for a reasonable fee. Throughout the whole process, I felt that the owner was genuinely concerned that my delivery was made on time. Thank you to Brad Wool and Rapid Delivery Service.

Pa
Review №33

Mark is great. Hes very helpful, and knowledgeable about the ins and outs of the USPS and delivery/mail services in general. Rapid has been a great resource for us.

Po
Review №34

Extremely pleased and I highly recommend their service(s) to everyone. My documents were delivered and signed by the recipient the same day. Great phone etiquette, customer service, prompt speedy pickup and delivery in addition to destination confirmation. They work together as a team and know what they are doing. They get the job done with 100% satisfaction. Keep up the good work.

Ka
Review №35

I had the dilemma how to deliver a Legal Notice to my Ex-husband. I called Rapid Delivery after 3pm to discuss their Services, they picked my letter the same day after 6pm, and delivered with no problems. Fast, professional, confident, communicate well. I would recommend this company to anyone. Great experience.

Ji
Review №36

Best Courier service in the tristate area!

Na
Review №37

Awesome Service! I contacted them for series of pick-ups and deliveries and Marc was able to arrange it all in a matter of minutes. He kept me updated throughout the day and was extremely responsive. Being from out of town, it was a relief to have someone who knows the city, taking care these logistics. I will definitely be using them again when I have events in Philadelphia.

Em
Review №38

I had to find a courier service at 5:30PM on a Friday for a delivery Monday morning. I was so grateful to be able to schedule a delivery after hours on a Friday. Brad was very quick and helpful on the phone. They arrived at my office early to pick up my boxes. I would recommend Rapid Delivery to anyone for their excellent customer service, last minute scheduling, and excellent delivery service. Thank you!

An
Review №39

I was stuck with an item that needed to be couriered from Philadelphia to UK as the original sender did not deal with shipping. I called Rapid Delivery and from the first moment on the phone Brad was super helpful. He arranged a courier to collect the item so I could arrange an international courier to pick it up from him. As I was not able to print out the shipping labels for the courier, Brad kindly did this for me, too. I can’t thank Bard enough for his help! Excellent service and I would highly recommend Rapid Delivery to anyone who needs reliable and quick courier services.

Aq
Review №40

Why did Brian (customer service) tell my Boss that the pick-up would be @ 2:30pm for a 4:00pm deadline and no one showed? Yet, Brian took our credit card information and gave a guarantee... Love those 5 star posts....

Dw
Review №41

Rapid Delivery, delivers amazing service, I was super please with how quick the process was, and plan to use their services again in the future when needed! Thank you :)

Jo
Review №42

Super experience. Very helpful team. Fair price. 1st experience with Brad and his team. Would highly recommend to anyone in Philly needing a courier / pick up service.

Ei
Review №43

I work for a very prestigious law firm in Newark, N.J. We had an emergency where we needed a Certification signed by someone in Egg Harbor, NJ within a 1 1/2 hour time window. I called Rapid Delivery and spoke with Brad. He could not do enough to help me and managed to get the job done in record time with the help of his courier! They were courteous, professional and in constant contact with me throughout the process so that I didnt worry. I highly recommend using Rapid Delivery for all your courier/messenger needs as they definitely know what theyre doing. Excellent job well done!!

Di
Review №44

Reliable, courteous and super communicative, a service I recommend highly. I would trust these people with any deliveries. Everyone, from the answering service on Sunday, to the dispatcher, to the driver, was helpful and responsive, giving the clear message that their top priority was the safe delivery of my package. What more could one ask for?

Ka
Review №45

Wonderful service! I sent a package from Boston to be hand-delivered in Philadelphia. They held my hand through the entire process and forwarded written confirmation of the delivery. I will highly recommend this company in the future.

Ka
Review №46

I was frantically working from Denver to get a package moved from a Fedex location in Philadelphia to the hotel my boss was staying at. I called Rapid Delivery, and they were incredible to work with - detailed notes, repeating everything back to me to ensure accuracy, and putting everything in writing for me over email. When Fedex claimed they didnt have the package, the driver waited for an hour for them to find the package in the back, and the staff at Rapid Delivery were patient and kept me updated on the status of the pick-up. Id recommend them to anyone!

Da
Review №47

I found Rapid Delivery when I needed to have a large quantity of high-profile packages moved from a hotel to a secure convention center within a very tight time frame...all while I was out of town. I spoke with Brad over the phone and he assured me that everything would be taken care of, down to the minor details. When half of my packages were delayed in arriving to the hotel pick-up spot, the Rapid Delivery team made a second trip, adjusting quickly to my complicated request. Their communication with me was top-notch, their knowledge of the shipping and delivery industry superb, and they completely surpassed my expectations with their customer service. I highly recommend Rapid Delivery for any and every pick-up or delivery need!

Ae
Review №48

If I could I would honestly rate Rapid Delivery higher. From the initial call during the Democratic National Convention 2016, which was busy a time for the entire area. Brad and Marc took care of me from jump. The best customer service I experienced ever. Overall service was nothing short of outstanding, with constant communication until my packages was delivered. Not only that when I called the next day on a very short noticed. They were able to ensure my package was delivered on time, and using outstanding logistical skills. I highly recommend their services and will 100% use there service again.

Vi
Review №49

One of the best courier places in the tri state area. Great delivery service, great communication

Fr
Review №50

Had a great experience with Brad who was most helpful. First time andwould use him again and again. Helpful, fast and informative.

Ja
Review №51

Excellent service. Thorough, professional and prompt.

ni
Review №52

Best same day courier in Philadelphia.

Lu
Review №53

They are #amaze

Information
70 Photos
53 Comments
4.9 Rating
  • Address:1933 Chestnut St, Philadelphia, PA 19103, United States
  • Site:http://www.rapidsameday.com/
  • Phone:+1 215-496-9600
Categories
  • Courier service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Service options
  • Online appointments:Yes
  • On-site services:Yes
Health and safety
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
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