Called Reliable Rooter to fix clogged drain. They were able to come out next day. They also offered to call on the way so I wasn’t sitting at home for no reason.Not only did they get the job done but they gave me tips so I wouldn’t have the issues in the future…This is the second time I have had to have them out and I Would definitely recommend.

Reliable Rooter has done an excellent job at providing us great and effective service! Nick was a very professional, hard worker that got the job done! We will definitely call them for service again if we ever have any issues in the future. Thanks again Reliable Rooter!

Reliable Rooter has excellent staff! The guys ran into some complications with our homes system. But, they managed to get the job done. Vince seemed to have been placed under quite a bit of pressure during the job, however, kept his cool and maintained a good attitude and expert professionalism. I greatly admired his work ethics and customer service. He will be the reason why next time we call Reliable Rooter for our plumbing needs. Thanks again, Vince!

Oooooo they so goodThey so fastThey so good priceMe love them loonnnnng time

The guys were friendly, but what should have been a routine snaking of a drain turned into a very expensive operation. Basically, the snake had gotten stuck at a sharp corner and it could not be retrieved through normal measures.They ended up having to come back the next day, dig up the yard to access another point in the sewer, and attack it from there. They came in with an entire crew of people, used a listening technique to find where the sewer was (the city schematics were incorrect), and installed an access point to make it easier in the future.Some bad things: it may have been avoidable if the original guy had used a newer, stiffer cable with the appropriately sized blade. This is from feedback delivered by a more senior member to the original rooter. One of the techs snagged an extension cable that matched theirs, which was totally understandable, but it hasnt been returned as they said it would be. During the dig out, one of the crew members stepped on and busted an underground sprinkler. He attempted to fix it, but it ended up disconnecting and spraying water everywhere. I only happened to watch the whole thing because I was working from home and occasionally checking in on the progress.Overall, if there hadnt been any hiccups, Im sure I would have been thrilled with their results. Everything was nicely done and the whole team was friendly. Its difficult to give 4 or 5 stars though when what should have been simple turned into a much more expensive procedure. The more senior member did return the next day with a jet system to really clear out the pipes, which was an appreciated nice touch.

These guys are remarkable. Thank you so much for working with my mother and her situation. You guys rock . I cant recommend them enough.

I have used Reliable Rooter several times for my plumbing needs and they have been outstanding every time. Their customer service is top notch and they truly care about the customer. They were on time every time and took the time to explain things to me so that I understood. I can’t say enough good things about Reliable Rooter. If you are needing a plumber I say look no more, these guys will take care of you.

Great guys, came out right away and great value.

This was BY FAR the BEST experience I have ever had with a plumbing company. They were extremely fast, professional, and knew exactly what needed to be done to fix our problem. The technician, Dannie, went out of his way to make sure that we got taken care of! Will definitely do business with again and again!

By far the worst service in history! I was charged $212 dollars for a 10 minute mickey mouse fix that didnt fix the issue and then I was charged $412 to correct the initial issue! In total I paid $624 for NOTHING!! WOW!! I shouldve just tighten the pipes myself! Amazing, the thieves that call themselves handy people.

Excellent customer service. I highly recommend a reliable router. They did fantastic work at a reasonable price. We had one small glitch and they went way above and beyond to make it right. You can’t go wrong with these guys.

Very professional and punctual company. Costumer service was awesome and they did exactly what they said they were going to do and were more than fair on the price! Highly recommend Reliable Rooter!

What a wonderful young man, so polite. He did a great job, left things cleaner than he found them, advised us on future hints. I would definitely recommend him to others and call him again as needed

He was quick and kind.

I had a leaky toilet, I called and told them that they didnt need to rush because it was a really slow leak. They scheduled me the next morning. And came when scheduled! Great work! Ill definitely call again!

They were very knowledgeable. I thought my main line was plugged. They quickly ruled out that. Found the issue and fixed it. Saving me money.

I was impressed with the equipment you brought to the job. Your knowledge and care was commendable. We wouldn’t hesitate to call you again and recommend you to our friends and neighbors. Thank you.Herb Brayton

I would not recommend Reliable Rooter based on my personal experience with them. Had them out to fix a clog that we could not get on our own, the two men that showed up were less than professional. One appeared to be either less experienced or an apprentice, and the more experienced of the two continuously swore at him and yelled. They made a HUGE mess in our laundry room, and didnt even bother to cap everything back off before leaving. I used to work as an electrician, and while I didnt detail clean peoples houses, I never left a mess. I didnt expect them to clean everything, but the mess was unacceptable to me. After hours of work, they told me that theyd fixed the issue but for some reason could not guarentee the work. They claimed it was a combination of a root in the drain pipe, and years of build up. They left their mess and tracked sewage through my carpeted areas. Then the issue returned less than a week later, I had another company out and they figured out almost immediately that it wasnt a clogged pipe, but a faulty return valve on the outside of the house that was trapped open and causing sewage to come back in. They actually charged less to actually fix the problem, and it came with a guarantee. I was also told one price, but it changed after the work was done, which I understand happens, but in that field Ive never seen someone not explain that more work came with more of a price to make sure I wanted to move forward. Overall feel like we lost $250.

There always quick to respond if we call on a weekday or a weekend. And have been great helping us find solutions to the problems we’ve had. definitely would recommend them!

Nick was a great help and was very efficient with his and my time thanks for the amazing job!

I work for a property management company and am BEYOND satisfied with Vince and his crews ability to respond promptly and take care of any situation in a very affordable, time efficient manner. He has proven himself many times over again and I cant say enough good things about him. I HIGHLY recommend giving them a call for any plumbing issues or emergencies.

I’ve had to use Reliable Rooter three times for different issues and have had a great experience. They’re fast, reasonable, and reliable, just like their name.

Vince and company are truly reliable. I am responsible for managing about 65 rental units and count on Reliable Rooter to show up on time, get the job done and make room in their schedule when I have a crisis. Thank you for being there when I need you!

Absolutely love this company! They are very service minded, know their stuff. Highly recommend!

These guys are amazing. I contacted them on a Sunday and they were able to make it out the next day. They fixed my plumbing issue quickly and effectively. They are very reasonably priced and they actually listen to what the customer has to say and their concerns. They are going to be my plumber for the rest of my life. These guys are excellent!!!!!!

I highly recommend calling Reliable Rooter for any plumbing issues! They are efficient, on time, respectful and professional!

Reliable Rooter always does a fantastic job! I would recommend them to anyone. They work hard to get the job done and dont over charge like some of the competitors. Reliable Rooter is my go to plumbing company.

Company does a fantastic job and is honest. They do not overcharge you for the smallest little thing. The use common sense in their approach and I would recommend them highly. They took very good care of my mother and explained everything in great detail. They are the kind of company that people should be doing business with.

Quick response times and good work

Called them with my problem and less than an hour later, Nick shows up and gets the job done quickly, efficiently and very professionally. He was so polite and accommodating. I definitely recommend this company for your plumbing problems!

Very great on prices and will never screw you over. Honest employees and will come at all hours on any emergency. Would recommend to anyone!

Got 2 guys that come and were here for 10 minutes and didnt do the job right but charged 300. Hired a better company and got roots out my sewer

Very polite and very Conscientious! Would definitely hire again!

Great people do great work always make time to take care of the problem and always on time

Very friendly and knowledgeable. I was stressing about a clogged main in an older home and they came out after my failed attempts and quickly got it done. If I would have called initially Id have saved lots of money that I invested in tools and equipment. They will definitely be my go to guys from now on.

Fixed the clog I was trying to deal with for a week, in 20 minutes. Definitely have the tools to get the job done quickly.

Always call reliable rooter for all my plumbing issues. On time, speedy service and good customer service.

Fast! They had it unclogged within a hour starting from the time I called to handing me the bill.

Very responsive, thorough, and completely customer focused. Thank you very much.

I would not recommend these guys! They may be good at unplugging things, but after paying them $225.00 and nothing fixed . . . and they didnt contact me again when they said they would!!! One of their guys turned my leaking faucet off so tight so it didnt leak, but I also couldnt use it . . . & charged me for fixing it???? Im a senior citizen. . . Shame on them!!!Ginger E

Excellent sevices very responsive great 👍 communication. You won’t be disappointed with these guys

Always right here when I need them. Good people!

I had a clogged drain line in my rental I call a friend to help out and he recommended me this company price was reasonable and the service was phenomenal they arrived before the estimated time they said very happy with the service they did highly recommended

Good people, great customer service

I highly recommend Reliable Rooter!!From Gail the secretary to Vince and Mike whom came out.... what an awesome family owned and operated business!I called and they came all the way to connell same day with in 25 minutes, beacause they had another job in the next town, they split the travel cost!Wow! Talk about honesty and kindness! They did the job and didn’t charge any extras, nor did they offer to do uneaesary things to add to the bill.Awesome customer service!Go Eagles! Connell High school graduates 🦅Best price in all Tri-Cities! Give them a call and find out for yourselves 🤗

Very honest and very quick response time

Excellent plumber, our go to people for blocked drains.

Honest & efficient.

Honest, reliable and hard working. Worth a call.

Awesome service done right

Fast and easy for an affordable price! Doesnt get much better!

These guys Rock . had a big job not to many guys could handle and they where out taking care of me in a few hours.

Kitchen sink clogged the day before Thanksgiving.Called Vince and within 30 minutes we had someone at the house clearing the drain.SAVED THE DAY!Thank you, Vince and crew!

Very responsive, great service

Never showed up to give estimate

Honest and punctual

They are very unpunctual and their work we ask