Provided a reasonable quote for a small landscaping project, two weeks later he’s still hesitant about providing a start date. He finally says he’ll do the work 3 weeks later. We wait another 3 weeks for him and 3 weeks come and go, without any communication. At the end of the third week, I contact him and get no response. So I decide to call him, he doesn’t pick up. I leave him a voicemail and he then starts messaging back that he’s been behind, things are taking longer etc etc. He then says that he never wrote out a contract and that he didn’t agree to start the work in 3 weeks!!!! Sure buddy.So the moral of the story is: get this company to write out a contract right away or better yet, go with a more professional company and save yourself the time and hassle.
We have had Arturo Lopez and his incredibly professional crew work on several of our trees. Their work is always of the highest quality. Recently they took down our huge dead oak tree expediently and without incident. We would hire them again in a minute.
We have used them multiple times at our house and as a Realtor I have recommended them to several clients.
Great service and clean up. Price was much better than expected. I would give them 5 stars but they dont take cards. Who doesnt take a credit card or debit card in todays world?
After a big windstorm, a tree fell in our yard and onto our cars. I called the number, which ended up being the direct line for Arturo Lopez (the owner) and left a message on New Years Day. He returned the call within 5 mins and was at our house to provide an estimate within an hour. I expected to get a call back the next business day! He said he always keeps his phone on him after a wind storm. He knew the situation was urgent and moved an annual maintenance service with another customer (with an explanation of what happened at our home) to the following day so he could bring a crew out the next morning to our house. The crew was professional and quick for such a big job. Arturo was awesome and communicative. He turned a stressful situation into a manageable one. Well definitely be using their services again!P.S. They take credit cards (Visa & Mastercard).