My company has been relying on Microwize for well over a decade. We started out with medical billing software and now utilize just about everything Microwize has to offer. Back in 2012 we made the switch from paper to electronic medical records, and Im not going to lie, it was overwelming, but the people at Microwize made it look easy, from hardware to software and training we never felt like we were alone in the process. I would recommend Microwize without hesitation - you will not be disappointed!

This product is easy to use, gives excellent reports, and makes my accounts receivables exact. The support service is very helpful. When every I have a question they are quick to help. I recommend this product for billing, front office and accounts receivable. If you are just starting this is the program you need. You will be happy using this product.

I needed a specialized report for recalls with email addresses in Medisoft. Ahmed took the time to understand what I wanted and create the report. The experience was no stress, timely and affordable. Thanks guys.

Customer service is one of the most important to make a company grow strongly. I can see this from Microwize Technology’s training through staff’s performance. We highly appreciate Mr. Ahmed Khaled for his being friendly, patience, helpful as always. We have been surprised with his wonderful knowledge, being professional. Ahmed is a good asset in Microwize. I strongly recommend Microwize to those who are looking for Medisoft support.

Microwize has provided excellent cloud based billing software. We have used their product for many years and have always been very satisfied. Their help desk provides wonderful support on the rare occasions when we have had to use them. I recommend them highly.

I have used many billing software programs and Microwizes MediSoft Cloud meets the needs of all practices with the ease of use. The customer service has been exceeded by not one! Online training and phone support. This organization has exceeded meeting our needs. And it is so affordable!

I would highly recommend Microwize and their web-based software to anyone running a billing company or to any doctors offices. The system is extremely fast, and no down time. Their tech support is always very helpful and you do not have to wait on hold. I had the pleasure of working with Nourhan directly today. She was very pleasant and very helpful. I have worked with other companies in the past, but nothing compares to the level of service I have received with Microwize.

Ahmed was very patient. More importantly - he created a custom report and mission accomplished in just a few minutes. Thank you!

I am very satisfied with this program. The support team is outstanding, special thanks to Ahmed Kahled and Robert. Anytime I called with a question or needed Tech support, the situation was resolved. I highly recommend this program.

It has been a pleasure working with this company. Nourhan is always helpful whenever I need any assistance she is able to point me in the right direction and I always get what I need. I would highly recommend this company and this software to any small business it is very user friendly and so is all the staff. Wonderful experience and I will continue to partner with them for my small business.

I have been very happy with Microwize Technology over the past several years. They have been very helpful with my electronic medical records, remote secretary, MIPS reporting, and computer support. Special thanks to Moon, Edward, Vlad, Saif, and Maryann for their outstanding services. I would recommend Microwize highly to my medical colleagues!

Ive had a great experience with Microwize thus far. They truly provide top line customer service. I would recommend this company to any business.

I would recommend this company and software to anyone running a billing company or to any doctors offices. The program is very user friendly and if you have any questions they are always there to help. Nourhan is an excellent representative to work with very helpful and accommodating. Love my on going experience with them and the program

I am a supervisor at a large ophthalmology practice and have had the pleasure of working with Microwize for every problem. They are always quick to resolve any issues we have. They all go above and beyond to make sure our computers are running as smooth as possible. From minor IT glitches, setting up remote users, fixing hardware in fast cost effective ways all the way to software updates and problems they have exceeded all expectations. EVERYONE who works at Microwize is patient for those like myself who are not very tech savvy with 20+ computers to manage. They also work to not totally disrupt your day by working with your schedule for things like server updates. They are awesome at figuring out network problems and setting up all sorts of printers to medical equipment. The IT Manager, Jonathan and Support Manager, Michael have been amazing to work with and go above and beyond for their clients. I work with Vlad and Saif often especially setting up new users on our domains down to the most minor IT question or problem. I have had to call them multiple times a day and we get the same great customer service every time. If I could give them 10 stars I would and I think I speak for the whole practice. 10/10 would recommend to anyone.

I have had a really good experience with micro wise. I have called for tech assistance and have always been helped expertly. These people really know Medisoft ! Highly recommend

Ahmed always exceeded my expectations on any report I needed created. I have never worked with a more knowledgeable support tech. It is very much appreciated to have someone highly capable of providing the service needed to keep operations running smoothly.

Microwize has a great support team. When I need special reports Ahmed never lets us down!

Ahmed is amazing. Microwize explains everything so you understand what your looking for as far as reports ect.

Microwize is the best! They make everything simple and easy. If you are not working with them right now, you are missing out!!

I have trusted Microwize for more than 10 years. Their customer service is exceptional and they are always responsive and profession. I wouldnt trust anyone else to help serve my customers.

Microwize is a great company to work with. Always accessible when we have problems. Our system is working much better since we switched to Microwize

I always have a great experience with Microwize. Their support is great. I work with Edward Magdy for MACRA and he very efficient and knowledgeable. I would highly recommend Microwize for all your needs.

Microwize staff is very helpful . They are very professional and they always provide good customer service. I would recommend their services.

I am happy with the services provided by Microwize. They are very responsive to service request and provides excellent support to our office over the years.

Thank you Edward and Moon for being helpful with MIPS Reporting and computer support. I would highly recommend Microwize.

Great experience with help and support. Always great working with Edward , great person to work with if you need help

Novel Medicine has been working with Microwize for many years. Their customer service and technicians are beyond the excellence. We worked with them submitting MACRA and our experience was phenomenal. Edward Magdy and Moon Jung are available for our practice 24/7. Although the developer of the program has been changing the features, which sometimes slows down our work flow, only the presence of great support team from Microwise make it possible to not interrupt our patient care.We want to highlight the work , support of Vlad (Technical support), who is always helping us -like 911What is great about this company - the whole team always finds ways to customize the program as our practice needs.We would highly recommend this company .Novel Medicine PC

Excellent company. I have been working with them for over a decade and they help keep my practice running smoothly with their technical support with our EMR and practice management software (medisoft). In addition, Ahmed Khaled is especially skillful and helpful with running reports for us.

Microwize have been great to work with - knowledgeable, professional and respond in a timely manner. Highly recommend! Thankyou again!

Detailed and thorough, patient for CMS Measures management which resulted in our highest rating and reimbursement to date. Highley recommend Ed

Among other things, Microwize has helped our practice navigate the MIPS reporting project with great ease and results!

Nourha Hassan is great at what she does at Microwize accounting/billing. Ken, Tim, and Vlad have also been amazing to me any time I call in. Great customer service over all, would highly recommend

Microwize is a great place to work with.Ive worked with many employers before, however, Microwize gives you a real feeling of being a family member not only an employee.

Microwize Macra services continue to be excellent. Vaida always did an incredible job, but is on temporary leave now. Her replacement, Ed, is off to a great start. Very well organized and professional. I miss Vaida but I look forward to working with Ed. I am very fortunate to have them on my team . Dr Robert Boyd

Our office has been with Microwize for Medisoft support for many years. They have been great to work with - knowledgeable, professional and respond in a timely manner. Highly recommend!

MICROWIZE TEAM ARE VERY KNOWLEGABLE AND HELPFUL.THEY ARE UP TO DATE WITH THE MOST RECET TECHNOLOGY.VERY FRIENDLY TO WORK WITH. ALWAYS AVAILABLE TO ANSWER QUESTIONS.WE RECOMMEND THEM HIGHLY.

QUick to HElp me when things are not going perfect. Always have someone who trest you with kidness and respect. They are the best

MIcrowize made a difficult MIPS reporting project much easier.I would highly recommend them

We have used Microwize for several years now, besides the off an on issues that one generally has with any clearinghouse, they have always been very responsive to address issues and provide solutions. Recently we had an issue with billing, and after a few communication hiccups, Nourhan Hassan came through and fixed our issues. She offered different options for credits to our account and communicated them efficiently. In regards to service and support, Microwize is very very good. They have prompt response times and are extremely knowledgeable. I would highly recommend Microwize for any practice/biller.

I finally decided to go solo again and pursue a telemedicine practice. I researched several possibilities and finally decided to re-explore Medisoft. I used Medisoft for almost a decade up to 2014. Back then it was the best way to bill for a solo busy practitioner like my self. This time, It took me 24 hours to get set up and trained. The support if excellent and the new features are what I need to spend more time in the clinical side of my practice.

I have used Microwize for over 15 years, beginning with billing and scheduling software, adding an EMR 9 years ago. We use their services for software support, upgrades, MACRA support, and new server set-up when required. They have been knowledgeable, responsive, prompt, accessible. I think that I provide superior care; their MACRA support person is making sure that I document this so that CMS agrees.

Microwize is an outstanding company. The support is the best you can get!I would recommend this company to anyone that wants stellar customer service.

Mr moon and edward magdy has been very help for us in my practice also Mr Ahmads.jamshidi m.d

I run an Medical Imaging Facility and let me tell you, from day one they have been there for me, answering questions, providing technical support, best customer service, always available to answer any questions. I cant thank them enough for helping me make my practice more efficient.

Highly recommend. Staff is knowledgeable and professional.

Ed and Moon at Microwize have provided excellent guidance and help with MACRA and MIPS

Microwise people are always there to help me. On some days, I made calls on the weekends and holidays. They still answered my calls and helped me with the problems I had. Thank you all!

Very good, hard working, responsive employees. Had good experience with Microwize employees

I had the pleasure of working with Nourhan ( moneylady) and she was very professional and help me resolve an accounting issue we were having. Very happy with their services and would highly recommend them.

Our company has used Microwize for Medisoft , Medisoft Clinical, and IT support for years and have been very satisfied with their service. Professional and responsive and would readily recommend.

Microwize support and accounting (Nourhan Hassan) are to be commended for their efficiency and quick responses any time they they have been called by me.Stephen Brodsky MD

Our Agency has been doing business with Microwize for several years andwe have been very satisfied with their service, today I had an question regarding our account and within minutes Staff contacted me and gave me the information I needed they were very helpful and courtesy with their responsesJ.CassataArea Agency on Aging. Region One.

Nourhan Hassanvery professional Representative knowledgeable and curtiousthanksQuality Medical Provider

I have had great experience with Microwize.

Nourhan HassanFriendly efficient person. Makes process easy.

Easy to use system, and always helpful when we call.FromAir Exchange Oxygen

Very helpful and professional. Have not had a single issue since i have been using Microwize technology services.

VERY GOOD SERVICE/MIPS REPORTING

We have been with microwize since 2007 and happy with the product and customer service. I am writing this review however, because of how they went above and beyond recently.I made an error that deleted my fee slips (these were created by me and took many many many many hours to do so) I was told in 2007 that if you delete they are gone and I mean forever. We are a busy practice and this particular fee slip is used with nearly every patient. DEVESTATED is an understatement. After picking myself up off the floor and accepting I would be recreating a new fee slip I realized that I recently purchased Microwizes back up plan. I already had another office wide back up, but felt going with them in addition was a good idea. Keep in mind...2007 said no way it would be gone so I wasnt optimistic. It was a bit of a hail Mary call (football reference). I reached out to Microwize and they immediately connected me to a tech, and I said, What are the chances this can be retrieved? He wasnt sure and didnt have an optimistic outlook, but assured me he would do everything he could to help. Turns out because it was in the time frame, the fee slip had been saved in back up before the next save was scheduled. I cant say enough about how kind and calm he was and he restored it all! I was not charged for the call. What a bonus. It has been a while since this happened, but it is so worthy of a 5 star experience and I feel I should share it.It is killing me that I cannot remember his name!! I love this company and it is worth every penny to get that back up!! They have been great to work with over the past 13 years and this last experience was the best yet!

Ms hassan was too kind and patient.

I have not had such a great experience with Microwize, I have cancelled service and they debited my account on 2 separate occasions. I asked to speak to a Manager and Nouhan refused to let me speak to one. I will not be using their services, nor referring anyone to them.

MIPS reporting

Microwize Technology has been helping thousands of health care professionals since 1997 with billing, scheduling, and electronic health record programs that allow the provider and staff to focus on patient care. These solutions, coupled with our computer services, have proven to increase revenues, reduce costs, and enhance employee productivity. With Microwize’s seasoned team of professionals our implementation success rate exceeds three times the national standard. When would you like to discuss how these solutions can empower your practice?

I cant speak highly enough about their depth of knowledge and expertise in this ever-changing world of healthcare. They have helped me manage a small but very busy podiatric practice for years. No waiting on long holds for support. Courteous, fast assistance. They are the best!