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uBreakiFix
9910 FL A1AAlt #710, Palm Beach Gardens, FL 33410, United States
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Ro
Review №1

They are awesome, thought I w as s going to have to buy a new $1,200.00 phone....Nope, they fixed mine and it works like a charm. Definitely recommend

Ch
Review №2

This repair shop was a very pleasant surprise. I was leary about handing my bricked phone over (with all of my personal data) to a tech for the day. What I found was that this extremely honest and honorable company charged me nothing when they could not repair my unresponsive phone. They spent hours trying to fix it including trying a new glass front. They kept communicating with me throughout the diagnostic process. They charged me nothing for their time. I highly recommend this company, these are good people. 👍

Su
Review №3

I took my phone into them after getting water damage and they went above and beyond to make sure it was repaired and working perfectly for me! I so appreciated their professionalism and knowledge!

ju
Review №4

Karan was AMAZING. My neighbor actually sent me here and I am so happy he did. Very professional, courteous, and knowledgeable. Definitely will be going back and I highly recommend.

Ma
Review №5

Everyone I worked with here was wonderful. Karen was so helpful and made my experience a pleasant one. Highly recommend!

El
Review №6

KARA WAS EXCELLENT WITH CUSTOMER SERVICE AND MY PHONE WAS FIXED BOTH PHONES IN A REASONABLE AMOUNT OF TIME SAME DAY FIX! I LOVE IT HERE 😍💛

Sh
Review №7

Loved this place. Karan was fantastic - friendly, professional, and helpful. Got my Galaxy S10 Plus screen repaired in just 2 hours and even picked up a liquid glass screen protector, which he applied for me. Competitive prices too. Will definitely be a return customer. Thanks!

Je
Review №8

This place took in my pristine samsung s21 an dammaged it. Parts were missing from it when i got it back from them it wouldnt even come on and i had to send it to samsung anyways. This buiness has the worst customer service and never fixed my phone. Id sue them. They never would admit they broke it but i had plenty of pictures an proff of qhat they did. Never ever go there please people.

Jo
Review №9

Karan was amazing! So helpful got me up and running in no time!

Su
Review №10

This was my first time using this store and it was the best customer experience I have had in a very long time. Curran was fully knowledgeable, professional, and honest. My phone was done when he said it would be and he worked directly with my insurance claim. For the brief time I was there, three others were in & out who were repeat customers and should I need service again, I will definitely return!

Za
Review №11

Place is awesome! Karan is not only a wizard woth the electronics, but he is very honest and helpful. Pretty cool dude too.Thanks for fixing the S10 + and going out of your way to install the part the guy before broke.

Ma
Review №12

I was in a real jam Friday right before closing time at 6:30pm. He stayed late, 30 minutes after closing on a Friday to make sure my phone was fixed so I wouldnt have to wait till the next day. Owner is a life safer and a true Gent. Shop has my loyalty. Thanks again!!

Na
Review №13

I have unfortunately had to fix my phone over 8 times in the past two years and this is the BEST PLACE to have your phone repaired. They are quick, relatively cheap, and the owner is very nice and professional.

FS
Review №14

As a local NPB business owner I was very impressed with Demitri. He is someone that any business owner should hire. He was professional, nice, went beyond helping me. I was not aware of a few warranty item questions and he was very informative. I felt like my phone was in good hands & I am on my way to pick it up now. I found uBreakiFix from a google search & I wanted to share my positive A+ experience with the company & esp give two thumbs up to Demitri for all his help & he saved me money buy putting in a claim to my insurance. I only had to pay $49 that gets put on my next billing cycle with AT&T. The Att store that I went to prior that morning didnt give me the time of day & very little information so I left with my phone & found you guys. Happy Customer. Thank you-Rachel

Na
Review №15

A-1 since day 1. Never disappointed. Theyre helpful and honest not trying to squeeze every dollar out of me. Glad some companies still do business the right way

Le
Review №16

Manager and front desk assistant provided over the top service to fix my Surface Pro, in spite of hassles and delays with UPS for the special order parts. Manager had a backup plan, if needed - but it was t. He stayed after hours to finish the job and meet me to pick it up. Five stars are not enough.

Ad
Review №17

Thought I broke the glass cover of my iPhone X. Asked them to replace it. Instead they showed me it was only the plastic cover over the glass that was scratched and replaced for $20 instead of making me pay some $200 to replace the glass. I really appreciated their honesty! They got a customer for life.

Ch
Review №18

These guys were so nice and helpful. I will use them for all of my electronics needs!

Ge
Review №19

Employees here are very knowledgeable and professional. As someone who works in wireless I get to see a lot of different repair stores work and this location has always stood out as the most clean and reliable repairs.Bring your electronics here for repair.Get the best and forget the rest.

Ka
Review №20

Tiffany was professional courteous pleasant and took time to answer all my questions about my problem with my phone. I highly recommend Tiffany, Karan and uBreakiFix. I will use them exclusively. Karen Edwards

Au
Review №21

I came in on Christmas Eve and they were able to fix my phone the same day. The process was quick and the guy working the front desk was incredibly polite. He even installed the new screen protector for me after they replaced it. Couldnt recommend this place more.

Ma
Review №22

Great service from Tiffany. Helped solve the problem quickly andwas very courteous. You can bring your repair needs there with confidence.

De
Review №23

Disorganized. Deceptive. Dishonest. Abnormal and extensive repair times.

Er
Review №24

Great service. They really cater to the customer and care about you and your product. I would definitely bring my phone back but I hope I dont have to.

Id
Review №25

I thought I had a disaster on my hands yesterday when I dropped my iPad while it was charging. It dropped and the tip broke off in the iPad. I tried to get it out, but it was hopeless, I took it to Ubreakifix and Karan Karam took it and in 10 minutes it was as good as new. He was just wonderful. Professional and really super pleasant. I’d go back in a heartbeat

Sa
Review №26

Karan was awesome! Super helpful...fast...and could juggle customers, repairs, phone calls seamlessly and with such a great energy and smile.

Ma
Review №27

They repaired in 15 mins well done.

Fr
Review №28

Amazing customer service. I came in and Tiffany helped me promptly. She even let me know the screen I needed was in stock, so all i had to do was come back in an hour and it was all good to go!

Jo
Review №29

I stopped in just before closing time, and they diagnosed the charging problem with my phone (too much dust collecting in the charging port) and fixed it fast.

Bo
Review №30

Most professional and fast service. Does the job right. Wouldnt take my business anywhere else!

Je
Review №31

Great place and they do quality work with a friendly staff. Definitely will be going back there again.....

Al
Review №32

Fast & great service done by Karan he was so professional and friendly, He had my phone done in an hour. Very happy!

Je
Review №33

Tiffany replaced my 6s steen very quickly and works perfect! Excellent service, will come back!

Ra
Review №34

Seriously, you fix electronic devices but you dont know how to use your in store phone system?! Mailbox is always full 🥺 and Im gonna trust you to fix my $1000 phone?

Br
Review №35

Super impressed with this place. I took my phone there that was not charging correctly. Within 10 minutes Karan fixed. Very great service. Highly recommend

Ki
Review №36

I was nervous about leaving my phone, not sure if getting a new battery was necessary but...Kanar the manager Was professionally, reassuring and helpful...he was very patient with me and even offered suggestions. THANK YOU Kanar!

Da
Review №37

Came in for a faulty charging port on my iPhone and he (Karan) was super helpful and cleaned it out for me. Most places would definitely take advantage of you not knowing the issue. Definitely would recommend to anyone

Ja
Review №38

Zach was amazing they got my phone done super quick and with no fee. I highly recommend going here if you ever have phone trouble.

An
Review №39

Zach was so helpful on my Samsung 9+ and Tiffany was super efficient!

Ca
Review №40

The owner Curran was super knowledgeable and helped me out with my insurance claim to fix a Galaxy Note8. He made very sound recommendations and did an excellent job of explaining the process and fixing the smartphone. Definitely recommend and will be going back for any future phone problems.

Li
Review №41

You did an excellent job. My iPad looks new. Thanks for such a wonderful job. I will tell my friends about you. Thanks again and again . Liz Johnson

De
Review №42

The technician was able to fix my problem and was kind enough to refuse payment, even a tip I tried to give him. I would definitely recommend this company. The technician was both pleasant and knowledgeable.

Ma
Review №43

Great place and service!! Even better that they have parts on hand to fix the phone screen right then and there. Life saver for sure!! 🤙🏾

Re
Review №44

Highly recommend! Changed my screen for my Samsung Galaxy S8+ within 1 hour. Excellent customer service. He knows exactly what he is doing. My phone looks brand new. Thank you so much!

An
Review №45

The only authorized Google repair partner in town. Fixed my Google Pixel phone in a timely fashion and for a reasonable price. Very pleased with the fix and the customer service. 👍👍

Ja
Review №46

The best place to go for all of your cell phone issues! Replaced my iPhone battery in 30min with the best price in town. Superior staff and exceeded my expectations 5 stars, Thank you!

ep
Review №47

These guys have excellent timely repairs and most importantly customer service! Thanks you so much for taking good care of my phone! I would highly recommend them.

Bi
Review №48

They did everything they said the would and resolved our phone issues

Gi
Review №49

Efficient professional guys where very friendly would recommend to anyone who needs a repair this is the place to go got my phone back same day in less than 2 hours

Da
Review №50

It worked. Not cheap, not perfect

Da
Review №51

Very nice and very good service. They replaced a battery for my Pixel 2. The battery was OEM and work was completed in less time than they quoted me. I would have rated 5 stars, but I was told that battery which was special ordered, would be received in 3 days, took a week. I acknowledge that it wasnt the fault of Ibreakufix, but there was no communication and I had to call them every day. It would have been much better if I was told that the battery was ordered and would be called when it arrived. Additionally, the price of the service was fair. Overall, I highly recommend this shop.Update: The battery that uBreakiFix installed was fine, but my speakerphone no longer worked after the battery installation. I wound up buying a blue tooth speaker just for phone calls, but that became burdensome so I had to purchase a new phone. I shouldnt have gotten the new battery...waste of money.

D
Review №52

This is definitely the place to go to if you need fast and friendly service. Will come back for my phone needs in the future!

Ti
Review №53

First and foremost, great customer service 😊 Great prices. I had my phone back, like new, in under an hour. I’d recommend this place, hands down, anytime.

DB
Review №54

Called up at about 10:30am asking how long it will take to fix my screen. The lady on the phone said it will take 2 hours. I get there and give in my phone before 11:00am and i say 2 hours correct? The lady says NO it will take 3 hours. Ok so that brings me to 2:00pm as i get there around 2:15pm the lady goes what are you doing here, i told you 3:00pm ??????? Really from 2 hours to 3 hours to 4 hours??? We know it takes 20 minutes tops to change a screen.I give 3 stars bc the job was done right.In the future i will check out other shops

Al
Review №55

Tiffany was very knowledgeable, professional and very kind.She did a great job repairing my iPhone screen and was quick yoo’

De
Review №56

Quick and easy with Verizons Total Mobile Protection. Easy to set up through Verizon, easy to drop off, and easy to pickup. Made a very uneasy situation with a broken screen very easy to deal with and fix!

Ta
Review №57

The team at uBreakiFix made it so easy to do business. This is my second time using them and Im amaze because they are affordable for repairing your device,fast and efficient, their communication is impeccable it does not matter who pick the phone up they are all on the same page.they truly go above and beyond for you I was running behind and they stay pass their closing hours so that I could pick up my device. If I could give them more stars they got it.

Ri
Review №58

Until recently I had never needed to visit a phone repair store. I am typically extremely careful with my phone and other electronic devices, but due to having a 2 year old daughter i have visited uBreakiFix twice in as many months and both times they have been great. Repairs are reasonably priced. Staff was friendly.

Br
Review №59

Great service. Fast turnaround time and I got a nice discount on their liquid screen cover, which covers $300 in screen replacements for 1 year. Would recommend.

El
Review №60

Karan is the best !!Highly recommended 👍

Se
Review №61

If your looking to have your phone fix, this is definitely the place to go . Staff is Professional, courteous, friendly and they always quote best price on market. Ive gone here multiple times and always happy after receiving my phone back. Absolutely flawless work. Thanks once again guys .

Fl
Review №62

Awesome!!! Keran is the best !!!!!! Great service and quick. Cheapest but the best service in the area , I come to Gardens all the way from Lake Worth just for the service .

Mi
Review №63

I have no kind words. This was a Asurion/Amazon claim that was started on June 24th. After countless wasted trips, changing stories and no return phone calls, I was done. Called Asurion on Sunday, July 5th and they sent me to the Stuart store. Dropped the phone off yesterday and picking it up tonight. That is how it should of been handled instead of making me drive out of my way to have it taken care of correctly. I will never use this store ever again and will drive the 30 minutes to Stuart. Can not believe the difference in customer service from one store to another.

Ma
Review №64

The lady that helped me was very nice. However, I was told to return at 1 pm and I sat on a hard plastic chair until 2:45. If this was not a phone I used for business, I would have left it there and gone back tomorrow!

Al
Review №65

Best prices and I called all around from Tequesta, Jupiter and Palm Beach Gardens. Fast, efficient and very nice.

An
Review №66

I got my phone fixed here and the guy K, dont know how to spell name, sorry. He was very nice got the part ordered that day and it came next day, took phone in and done same day.. Thank you so much for being a great person.. would recommend this place.

sh
Review №67

My experience here was amazing. I came in very upset because my phone wasnt charging and I left out feeling like I can take over the world. They did more for me than the guys at the Boost store and the representative at Boost customer service. I will be coming back for all my devices..

Am
Review №68

Terrific location and customer service. I came here to replace my iPhone’s battery and this was done quickly and for a good price. Highly recommend this store for all repairs! 5 stars.

Na
Review №69

Very attentive staff. Had to order a new battery which got held up a few days. That was not their fault I attributed that to USPS. Their store is little hard to find but once you find it its worth it, the prices are very reasonable. Its on the North End of the promenade plaza in the 9900 block of alternate A1A in Palm Beach Gardens. Nice guys!

Ju
Review №70

Walked in without an appointment and my screen was replaced within two hours. Friendly associates! They push their protection products / plans but they are probably trained to. No biggie. Screen is good as new and was professionally applied.

Dr
Review №71

Would recommend to anyone!

Be
Review №72

Dropped my Note 10+ yesterday at noon. Called around all of PBG the closest competitor price was $50 more & had to order parts that wouldnt be in till next Wed (Xmas) uBreakiFix had the parts on hand & are Samsung certified so it wouldnt void my warranty. Not only that due to my time restrictions (work) they even dropped it off to me once they closed up shop for the night.Great shop! Very cool employees!

na
Review №73

Doesnt carry batteries in stock amd overpriced for similar services elsewhere

Le
Review №74

Great service and knowledgeable, helpful staff. Theyve fixed my phone 2 times now and both times I was pleased with the results and service.

Je
Review №75

Good experience. Karan is very knowledgeable about phones and informed me of what to expect before he fixed my phone. He also took the time to make sure all the expected function works before I walked out the store.

Ve
Review №76

Trustworthy company, great customer service, affordable pricing. If you need your phone fixed fast and with the best quality, this is the best place to go! Big thanks to the owner who stayed after clothing hours to fix my broken glass screen and to make sure this job is done the same day! Ill definitely recommend uBreakiFix to everyone!

Sh
Review №77

I broke my iPhone glass for the first time ever. I googled to find the closest repair store to me and found this store. I called and they said they had the part in stock and could repair it in 45 minutes. I went there and they ran diagnostics on the phone to verify that everything was in working order before I left it there. I also asked them to put a screen protector on it to prevent it breaking again. They called less than an hour later and it was ready. The gentleman I dealt with was courteous and knowledgeable. I picked up the phone and everything was working fine. On the way home I noticed that the display was darker than normal. I always keep it in the middle setting to preserve battery life. I thought that maybe it had switched to dimmer during repair. When I checked the display setting, the brightness was on the max setting. I changed it back to the middle setting and the phone display is darker than it was, even on the brightest setting. I dont know if the glass or screen protector they used is tinted, but the phone is definitely darker. Other than that, I recommend them as the phone is working same as it was before the repair, the were quick and fairly priced.

Br
Review №78

Caden was very helpful, knowledgable and friendly. He made the experience pleasant even though his coworker was less than helpful. She would leave us on hold for long periods, wouldnt call back, and we had to show up in person to get an answer from her. As long as you get caden you will have a pleasant experience with respect and explanations for what comes up.

Ma
Review №79

KnowledgeableCourteousHelpful

Po
Review №80

These guys did a wonderful job fixing my iPhone screen good as new! Highly recommended!!

Sm
Review №81

Best place to go get your phone fixed they are very fast and great customer service 5star all the way

Ja
Review №82

Randy had excellent customer service. He was very prompt and polite as soon as we walked in the door. Our phone was fixed very quickly as we waited and at a very reasonable price as well. I would and will highly recommend this repair shop that my friends and family.

an
Review №83

Was able to get a very quick last minute screen replacement before leaving town. Great service. Dropping your phone is an expensive mistake, but they make it as pleasant and quick as it can be, so you can get on with your day.

Ci
Review №84

I had my phone back the same day! Everything about this business was as professional and was friendly as you could ever ask for!! Thanks to Kummar he was so helpful and kind! I will be back !!

Mi
Review №85

Phone works for about 4 days and then the camera stop functioning again. Ive called the place repeatedly trying to get them to fix again but no one seems to want to call me back. Hoping to get this fixed shortly as I only have 90 days left in my warranty.

ja
Review №86

Repaired my phone, same day...had the necessary parts...thank you!

Ma
Review №87

Parts took longer than I wanted but that wasnt their fault. As soon as part came in. It only took 1.5 hours to fix. Will definitely use them again.

Ma
Review №88

Customer service was fantastic, prompt return calls and fixed my iPad the same day. Highly recommend.Matt L

Ma
Review №89

Friendly competent service. Helpful staff. A bit pricey and not quick but otherwise great.

Mi
Review №90

Absolutely awesome. Quick, affordable, knowledgeable and professional

Da
Review №91

Made contact weeks in advance, travel from abroad and organized to have an IPad battery sent to the store, offered to pay for it in advance and was told that it was not necessary and to come in as they would have one. Made an appointment and when I arrived the battery was not there nor was it ordered. Told to come back or call on Friday when one would be delivered, nothing arrived...complete waste of time, very disorganized.

Ch
Review №92

They did an excellent job of Data Recovery and converting to our new phone. Wed never used their service before, but going forward theyll be our go to for all things phone repair related.

Sa
Review №93

My phone recently broke and I was in need of a part for my iPhoneX but of course, no other stores had them and the price was unreasonably high. This location had not only the part in stock but a very reasonable price as well. The outcome of this was my phone getting fixed in 30 minutes and I was given a free scree protector. 10/10 recommend.

Na
Review №94

The customer service is phenomenal! My phone works brilliantly, I never leave reviews but this place is that great that is a must!

P.
Review №95

Friendly. Helpful. It felt safe handing them my phone. He did a data transfer to get all of my contacts on one cloud rather than several. And so now I can share every one of my contacts between my devices and will not lose any when I get a new phone Owner comes right out and talks to you. This is a class act.

Hi
Review №96

Thank you so much for your hardwork. I really appreciate it.

Da
Review №97

I called several places and searched online as well but the customer service was much better here and the price was great. My screen was fixed in the said time and all my questions were answered. I highly recommend and I will be back.

ga
Review №98

Very good highly recommend nice and quick service

Ta
Review №99

If I could give less than one star I would. They charge almost double than the people nearby but we needed it done quickly so we went to them. Dropped our phones off and were told they would be done in an hour, we told them we would be back the following afternoon to pick them up. When we got there we were told a bunch of excuses about software issues and that it would be 10 more minutes. After waiting for 30 minutes they came back out and told us a few more minutes. They got our number but couldn’t let us know it was going to be MUCH later than quoted?Called corporate after this horrible experience and was told that it on average takes 2-3 hours per phone because of Samsung’s rules so they didn’t know why we were even quoted that kind of time and that they were sorry. Sorry doesn’t help me be on time for work or help your reliability. GO ANYWHERE ELSE, YOU WILL SPEND LESS MONEY AND TIME. UNPROFESSIONAL UNPROFESSIONAL UNPROFESSIONAL!!!!!!!

Ca
Review №100

Very impressed every time I go in here. Amazing customer service and they always have the answers.

Information
15 Photos
100 Comments
4.7 Rating
  • Address:9910 FL A1AAlt #710, Palm Beach Gardens, FL 33410, United States
  • Site:https://www.ubreakifix.com/locations/palmbeachgardens?utm_source=google&utm_medium=gmb&utm_campaign=palm-beach-gardens
  • Phone:+1 561-557-1127
Categories
  • Computer repair service
  • Cell phone accessory store
  • Cell phone store
  • Mobile phone repair shop
  • Data recovery service
  • Electronics repair shop
  • Phone repair service
  • Screen repair service
Working hours
  • Monday:10am–7pm
  • Tuesday:10am–7pm
  • Wednesday:10am–7pm
  • Thursday:10am–7pm
  • Friday:12–5pm
  • Saturday:10am–7pm
  • Sunday:10am–7pm
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