Absolutely pathetic. Already 4 days late, now Im getting the run around about not having an account with them so theyre holding my shipment hostage. My company HAS had an account with UPS Freight for years and has perfect credit. The way our company operates, we cant just write a check at the drop of a hat. I can say for certain that TForce will NEVER get my companys business as long as Im here!

I’m extremely satisfied with the service I received today. The delivery was on time and all the items were in great condition. Jorge, the delivery man was so professional and polite. He help me bring in the items, he handles all the items with care, he was efficient and quick. I will definitely be using them again

Delivered my package to the wrong address three times then take a picture of some random driveway that isnt even mine. Ended up just canceling the order and getting a refund instead of reordering for the fourth time. HORRIBLE.

Worst company ever. They failed attempt 3x despite Ikea confirming that schedule has been updated with Tforce and yet not even a call to confirm. Spoke to customer service who was so unprofessional she hung up me without resolving the issue. I swear that lady should be fired hell even deported.

I received my order from Ikea today and they did a great job! They called me last night with a recording letting me know they would be here between 12 and 4. Then they called today to let us know they would be here in 15 minutes, showing up within the delivery window, at 1pm. Our items arrived in perfect condition.

Literally tossed my IKEA delivery on my lawn. By the time I got outside to inspect and noticed one box was completely torn open with damaged product exposed, they were already back in their truck looking at me (because they knew....) and shouted you call IKEA and drove away.

Called several times and the auto phone features don’t work and nobody answered the phones. This place sucks. Never use them.

Delivery was for yesterday. No show.Email said 9am-9pm 5/28 delivery.I was home all day. No call, no delivery.Based on reviews below, IlI cancel my order. Not giving this company a 2nd chance or my business and reporting it to local news since way too many folks have been affected. News is great for amplifying b.s. companies. :) Cheerio!

Not only was my IKEA delivery a day late but, when it finally did arrive, the delivery drivers managed to smash my porch security light off the wall and tear open the mattress packaging in the process. Then they just walked away from it.

I was extremely apprehensive about my Ikea delivery seeing all the horrible reviews but I may have been one of the lucky ones. my Ikea delivery was scheduled to be delivery by TForce yesterday between 10am-2pm. At around10:30am the TForce driver called me to let me know he was 25 minutes away. They came exactly when they said they would and even knew how to get up to my door I dont even know how they did it! My apartment is gated and even the elevator requires a code to get up. I did not give them any of that info I assumed they would call when they got here and I would let them up.They brought in all my heavy furniture and made it look very quick and easy. Very professional. I took the day off for this so thank you for not wasting my day! I super appreciate it!

No delivery, no call, when you get someone they won’t give any updates over the phone. I regret ordering from a company that uses them for delivery. I will be disputing the transaction with my bank and filing a complaint with the bbb for this business as well.

0 stars- negative stars -Absolute WORST COMPANY EVER! WHERE DO I BEGIN?!FAILED TO ARRIVE FOUR TIMES, CUSTOMER SEVICE WAS UNABLE TO HELP, DO NIOT USE THIS COMPANY. I WASTED AN ENTIRE DAY WWAITING FOR THIS COMPANY TO ARRIVE. THEY DONT K OW HOW TO DO BUSINESS. STAY AWAY. NOT FRIENDLY. NOT HELPFUL. AWFUL DRIVERS WHO DONT CALL. VERY FRUSTRATING. Do NOT do business with this company. awful. Stay away. How does the CEO allow this? Kept me on hold forever, didnt have an answer for the problem. Why does IKEA bother working with this company

My IKEA purchase has been missing on a delivery truck for 10 days! When you try to call for help; the recording you have to listen to for the 10 min you are on hold talk, about how the website has current tracking, yet they can’t find the truck with my item on it. On call #1 I was told the truck had to take a detour around a fire and would arrive that night. On Call #2 I was told the truck did not arrive and they don’t know where it is. On call #3 I was told its a three day holiday weekend and hopefully they would be able to call me with answers on Tuesday! I have called my CC for a refund and ordered the item again, had a company called GOSHARE.CO pick it up and had it at my house in two hours!! With all the 1 star reviews how are you still in business??

No call no show on hold 4 hours collectively spoke to 8 different people still have no idea where my $2000 order is. Theyre hold message talks about how customer service is such a huge priority I received the worst most nonchalant service ever. They just lost ikea another customer.

Im forced to rate them a star, I wish I could give them a negative star. They delivered and installed a wardrobe planner to my house, they damaged my ceiling and stole my husband’s car keys. I have never experienced the level of unprofessionalism until I dealt with T-Force employees. The unfortunate thing is that IKEA continues to use them and does not advise their customers that they are using a third party deliver and installation service. I made the purchase in the store and was not advised by the seals rep that my delivery and installation will be done by another company other than IKEA. I was not provided with the name of the delivery / installation company so that I can look into it and due my own research as to who is going to be installing and delivering my order. I would not have agreed and paid for T-Force to complete the delivery and installation after reading the reviews.This company is a very bad reflection on IKEA. T-Force Final Mile employs people that are thieves with no background checks, you dont know who is coming into your home. My husband’s car keys were missing right after they left and his car has been stolen 4 days later parked right in front of our house. I have filed a police report and reported to T-Force’s customer service and IKEA of the unfortunate incident and no response to date from them. IKEA is a reputable company why they continue to use this company to do their deliveries is a big question mark. Some of the reviews on the site are from over a month ago. I hope my review will help other consumers and this will be taken seriously as IKEA and T-Force Final Mile is not doing anything to make sure that the satisfaction and safety of their customers are meet and on top of their business operational priority.AVOID THIS COMPANY AT ALL COSTS!

I am ridiculously disappointed with this company. IKEA gave me a 4 hour delivery window from 1-5PM for my $2000 order.I get a pocket dial from the delivery guy at 4:25PM. I call back 5 minutes later and the guy asks Whos this whos this? I assume this is the delivery guy and as when hes supposed to get here, and he cannot communicate with me. Luckily my husband speaks Spanish and was able to discern that he says he can try to be here in 45 minutes. (Note, this is already outside of our delivery window.)It is now 5:56PM. No delivery and the driver is not answering his phone. We called Ikea, which pointed us to TForce. We were on hold for 7 minutes before someone answered, and then back on hold for another several minutes while she tried to get a hold of the driver.Ultimately the rep could not find the driver and told us she would send an email to his boss...In this day and age, with pinpoint GPS and mapping technologies, WHYYYYY can our delivery not be deliviered in a 4 HOUR TIME PERIOD?!?!?!Fingers crossed Ill actually get my delivery today and that the guy didnt decide to go home for the day.Why do companies like this get contracts with retailers like IKEA?

T-Force was supposed to come pick up my IKEA sofa between 9am and 1pm and return t to the store for me. They did not arrive until 2pm, then told me it wouldn’t fit on the truck and they would be back at 4pm after they dropped off other packages. Ultimately they never showed up and did not even call to let me know they couldn’t make it. They also marked the order as complete so I had to fight with customer service to get the issue resolved. Not an efficient company to say the least.

IKEA uses these people and they are the absolute worse. Lying all the time, telling you they coming on specific day, then no show, no call, no communication of any kind.

Perfect