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Karats Jewelers
8651 W 135th St, Overland Park, KS 66223, United States
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Sh
Review №1

I have shopped at a lot of jewelry stores before I found Karats. The selection is truly impeccable and the best you will find anywhere. I was treated with respect and not like any other customer and my experience for this store has been the best of all jewelry stores I have visited. This will be my only place to buy any jewelry from.Most importantly I also learned they are a local Kansas City business which is where I would rather give my money too. If I could give 7 stars ✨ i would do it. My new favorite store in town. Ladies… frost your self at Karats.

Ke
Review №2

Once you experience Karats, you’ll never want (or need) to go anywhere else. Andy and his team are truly the best. They make you feel like family from the moment you walk in. They’re invested in you and your happiness. It’s incredibly refreshing. Karats also boasts the largest and best selection of jewelry and watches that I’ve seen in Kansas City. Perhaps unfortunately for my husband, I ALWAYS find something new, shiny and unique to add to my collection. Karats will forever have my heart.

Ru
Review №3

Andy is the best! Moved from KC 10 years ago and he is still my jewelry guy! I have bought several pieces over the years and I just tell him an idea of what I want and he makes it happen better and more beautiful than I could dream of and under my budget. Couldn’t ask for more. With jewelry places, there are a lot of crooks out there and having someone you trust is a must. Andy and Karats have my trust.

Em
Review №4

A photo from the shopping experience, which they made so easy, and this was the one my husband proposed with! Couldnt have asked for more- they really helped narrow down what seemed like an overwhelming choice to something easy that we both felt confident about. I love my ring so much and get compliments on it all the time.

Da
Review №5

Great service! They took care of my watch promptly, were super courteous, and very hospitable.They also have an excellent selection of watches and other jewelry that are fun to look through in the few moments I waited.

Jo
Review №6

Bought an amazing Breitling at Karats. They are one of the only stores in Kansas City that carry them. The selection is amazing and a watch persons paradise. This is my happy place to treat my self for fine watches. Top notch service and great family owned business.

Ar
Review №7

Always pleasant service and great to deal with. We drove 2 hours to come to Karats for the amazing (too much) selection they carry. My fiance is a happy camper. Great place to buy an engagement ring. Come see them. Locally owned and top notch service.

Em
Review №8

Fantastic locally owned jewelry experience. Andy and team take intentional time in helping with getting just right items. I’ve been impressed with the personalized service, time investment and overall customer experience.

ta
Review №9

I absolutely love Karats jewelry! My fiancé chose the most beautiful ring from here. Their inventory is stunning, and Andy is so great to work with! If you’re looking for fine jewelry, please don’t pass this place up! He chose a Tacori ring, and I am so in love! The employees here are so professional and kind!

Ry
Review №10

Karats Jewelry couldn’t have been more incredible during my (and my NOW fiancée!!) search of an engagement ring. From the minute we walked in, we were greeted with respect and friendly enthusiasm, which has yielded a real family like relationship. The staff helped pull off a surprise of an engagement, meeting the timeframe I was wishing to pop the question. The time spent in store was excellent, and easy and personable with a very large selection! I’ll recommend anybody to this jeweler, as they care and love their jobs. 5 stars all day, every day.

Su
Review №11

I purchased my wife’s wedding band and engagement band from Karats Jewelers. They have the largest selection of engagement rings in the city, their prices are very reasonable, and their customer service is top notch. Myself and my family only go to Karats for any of our jewelry needs.

Sa
Review №12

Karats was amazing! They helped me restore my grandmothers wedding rings to a beautiful condition. They also helped me understand the importance of maintaining the condition of my jewelry to ensure it lasts for my daughters. I loce them and wouls recommend them. We will use them for all our jewelry needs moving forward. Excellent quality and exceptional service!

Ma
Review №13

My wife and I had been shopping around multiple places and as soon as we entered Karats we were blown away by the selection.My wife is so happy with her ring as am I! Everyone is blown away by the quality, style and sparkle of her ring!We definitely have plans to keep on coming back, everyone here is so friendly and helpful.You will not be disappointed!

An
Review №14

It was a great service. Quick fix for my broken necklace. Friendly staff, prompt communication. I would definitely come back here!

J
Review №15

Andy was a pleasure to work with and the selection and atmosphere at Karats is wonderful. No pressure, just great products and a laid back environment that is perfect for getting that special gift for that special person.

Gu
Review №16

The store has a very friendly environment! Great customer service and jewelry collection. They are really nice to work with and they make sure the jewelry fits your needs!

ni
Review №17

Is it too cheesy to call this place a diamond in the rough?. What an incredibly friendly environment from the moment you walk in. Helpful, cheery, authentic, and just general good people!! I should of taken a picture of my ring before I took it in. I hardly recognize it! It looks amazing!! And the time it took to get fixed was very quick.. Their sales floor is breath taking and their selection is better than the chains. I have no doubt that when its that time in my life this is where Ill by my ring and Jewelry going forward. Wonderful place, dont waste your time anywhere else!

Va
Review №18

Andy and his team at Karat’s have been absolutely amazing. They make you feel like family from the minute you walk in the door. Even years later, we still have a personal relationship with this business and it’s owner. My husband bought my original engagement ring plus bands from Karat’s almost 7 years ago. This past March he added the sapphire band, also from Karat’s for our anniversary. Best service, best selection, and willing to go out of their way for their customers! Will not go anywhere else!

Ja
Review №19

Purchased our beautiful engagement ring and wedding band here. Great experience and by far the best selection in Kansas city. Everything is a great experience each time we visit. Locally owned and far better than other stores.

J
Review №20

We had an amazing experience today searching for the perfect necklace and ring combination. They were so patient with me as I was unsure as to what I wanted. This has been the most relaxing experience shopping for jewelry.

An
Review №21

When my now husband and I were engagement ring shopping almost 4 years ago, Karats offered a pleasant experience! It was very personalized and allowed me to look at as many rings as I wanted... And I looked at a lot! My husband actually spotted the one he ended up getting me, and although he didnt purchase it right away, he told me he was able to keep in close contact until he was ready to make the purchase. I now go to have my ring inspected and cleaned, and have also had them resize another ring with great service!

ba
Review №22

Awesome store to work with!!! This store gave me the best price imaginable on an Longines watch. I highly recommend this store for what ever your jewelry needs. The best staff in the world to work with.

Co
Review №23

Lovely place to shop. They have a great selection and a top notch team. The staff was great to work with. They really know their merchandise. Go in and ask for Andy or Lauren! Either one of them will get you taken care of!!

Al
Review №24

Karats is the best in town in many ways, to start Andy is very friendly and very knowledgeable and honest. He will tell you all your options and give his opinion on what is the best bang for your buck but that also is a beautiful shining piece. When your searching to get the best deal look no further Andy will out beat any of his competitors on price and shine everyday all day! He also has a nice selection of multiple designers and even if he doesn’t have the ring you want on display he will order it for you. Also if your in a rush no worries! Andy has got it covered :) At karats they back their work and are great to work with. If your in search for a piece of jewelry that is a custom piece your at the right jewelry shop. Andy creates some beautiful timeless pieces.

Ca
Review №25

Wonderful selection and service. My fiance purchased my engagement ring there two years ago and we just returned to buy our wedding rings. They have some truly beautiful pieces in stock and are willing to order other stones to help you find exactly what you might be looking for. The staff is extremely friendly and made us feel comfortable throughout the whole experience.

Br
Review №26

Im not a jewelry person, wearing only my engagement and wedding rings (from 41 years ago), and always a cross or Catholic medal. Thats it. But my husband thought we should mark my 65th birthday with a grandmother ring celebrating our 18 grandchildren. I had to agree.Andy helped us find just the perfect ring, which is classic but also slightly unusual. The store and all the employees we met are pleasant, and there was never the slightest hint of pressure to choose one thing over another. And all through the process, he kept us up to date on how everything was going.I will always recommend Karats. Even though its almost an hour away from us, it certainly was worth the drive!

Pe
Review №27

Beautiful storefront and selection. Staff is extremely friendly and welcoming. They treat you like royalty. Customer service is still alive. Also repaired and adjusted some pieces for us quickly. Wonderful experience all around.

Ju
Review №28

Karats exceeded our expectations! Locally owned with stellar service. My engagement ring is beautiful and wedding bands arrived timely! Thank you Karats! 💍 ❤️🥰

Ia
Review №29

Excellent service and a wide range of selection. Staff was extremely helpful!

Ja
Review №30

Great service and awesome selection of watches. Highly recommended!

Ta
Review №31

The customer service is great and the rings are gorgeous. The salesman was extremely friendly and patient with us because our daily limit on our cards was making the process difficult. We are in love with our new ring! Thank you!

An
Review №32

Karats made me this amazing ring. Combining 4 generations of family jewelry into a stunning piece. I cannot express how much I love this ring. Karats was amazing to work with. I highly recommend them.

Ra
Review №33

If youre looking to buy a Verragio ring set dont waste your time with Karats. Andy requires you to bring the rings in every 6 months for a routine check-up and will use this opportunity to try and guilt trip you into buying other things from his store. He quickly forgets that you spent thousands of dollars on the Verragio rings to begin with and additional jewelry isnt high on your priority list.Hell also nickel and dime you to death with additional charges to maintain your rings. For example, youll inevitably need to get your rings rhodium plated and prongs tightened just to maintain their structural integrity. Andy will charge you shipping to and from Verragio, an additional insurance fee for shipping, and another charge for the actual rhodium plating process. These basic maintenance items will quickly turn into a bill of more than $200 a pop.After several years of paying these outrageous fees I decided it was time to look for a new Verragio dealer. Before I left, I wanted to get the original receipt for my initial purchase from Karats and Andy gave me the run around on that as well. Asking me if it was for insurance purposes or what....I shouldnt have to give a reason to get information that belongs to me in the first place. It was definitely a clear indicator that I made the right decision to take my business elsewhere.I have now moved to Diamonds Direct in Leawood and couldnt be happier! They treat me like a valued customer and dont charge me a dime for routine maintenance on my rings, even though I didnt buy my rings from them directly. Probably one of the best decisions Ive made in a long time. So save yourself the pain and frustration and avoid Karats at all costs.

Ch
Review №34

Andy was great and more than generous helping me get my fiancée rings inspected and ready for the big day. As well as cleaning some of my jewelry and getting the watch I will be wearing on my wedding day sized! So glad we got our wedding rings here

Jo
Review №35

Got our engagement ring and wedding bands here. By far the best selection in town. The family owned business is better than any chain store operation you will deal with. Their selection and service outbeats everyone we visited before shopping here. Hands down the best.

Am
Review №36

I came in with a friend to buy a watch. Phenomenal place, friendly owners, and a wide variety of selections. Strongly suggest for anyone looking for high quality watches and jewelry.

Je
Review №37

My husband purchased my engagement ring from Karats 4 years ago, and each time we come back there is always exceptional service. The team at Karats are customer centered and we have never feel pressured to purchase anything we don’t want. I would recommend Karats to everyone. They have a large selection that I’m sure can please anyone.

An
Review №38

Karats, hands down, has the best selection of engagement rings, bands, watches, custom jewelry, everything/anything, in the Kansas City area. They can work with any budget and Andy will be sure to make sure your selection is perfect for you (and the budget.) We got our wedding bands here and the engagement ring. We also got our custom wedding gifts from Karats. The options here are endless! Weve also sent other friends to Karats and they love it just as much as we do. I wouldnt trust anyone else with my diamonds! Highly recommend Andy and his team!! You will not regret it.

Ni
Review №39

Great local jeweler! I came in 20 minutes before close to see about getting a ring cut off. He was fast and friendly. I’ll be back

Ch
Review №40

Had an amazing experience at Karats. Akshay and his team were extremely easy to work with. They found me the best custom engagement ring for my bride. I will continue to recommend Karats for all jewelry needs

An
Review №41

Ive been a customer since 2015 and they have always treated me fairly. Great selection of rings and better service than youd get from a big national chain.

Ab
Review №42

Andy and the Karats team is the best! Have not had a bad experience and would highly recommend them! Love the service, and my ring is perfect!

Sh
Review №43

Satisfied with my jewelry experience at Karats. Helped me with my jewelry needs and made the experience quick and easy due to the lack off of personal knowledge of the diamond industry. Great knowledgeable staff and very helpful and kind. Would recommend Karats to everyone. Avoid the chain stores ... and i mean it.

Lu
Review №44

Just had my watch resized at Karat’s and it was a great experience. They were very fast and helpful. I was to have it done in just a few minutes while I waited.

Ja
Review №45

Great service and selection. They will treat you as family!

Si
Review №46

I had lovely experience with karats jewelers, always been a pleasure buying something from them. Great selection of solitaires. Always exceeded my expectation with customizing Jewelery.

Je
Review №47

Fantastic jeweler offering extremely courteous & efficient service. Had an appraisal done & turnaround was quick and very professional. Extremely happy with my experience here!

Ch
Review №48

Couldn’t aak for a better jeweler. The selection is fantastic but what’s even better is the person touch the owner brings to each business. Loved my experience and still loving my ring.

Ph
Review №49

Andy and the team at Karats were fantastic from the start. My (now) fiancée and I walked in with an idea and they guided us the entire way. She ended up with the ring of her dreams and I am happy we chose Karats for such a special occasion! I couldn’t imagine working with anyone else than Andy, Suki, and the Karats crew. Thank you guys, highly recommend to all.

Ka
Review №50

I have really enjoyed my experiences at Karats! The staff is so helpful and I would recommend them to anyone!

Hu
Review №51

We had a great experience working with Lauren and Coralyn. They were very helpful and informative and acted with the utmost professionalism. I would highly recommend Karats for your jewelry needs.

Cr
Review №52

We have have her the pleasure of working with Andy at Karats for the last seven years. From engagement ring purchases, wedding bands, resizing and cleanings Andy and his staff always exceed expectations from the quality of service they provide and quality product offering. We will continue to be a customer of Karats in the future.

Is
Review №53

The staff and selection at Karats is second to none. They made the process of proposing to my fiancé so much fun and easy. She was absolutely stunned by the ring and we couldn’t be happier!

Ma
Review №54

Karats has been fantastic to work with. Andy helped me order a matching wedding band to the engagement ring I purchased years ago for my wife. The ring came in as promised and they have just been terrific to deal with. I will be back to see them for our next jewelry purchase!

Se
Review №55

Karats has been fantastic! They have helped me with both a wedding band and a watch. Both are beautiful! The selection for both were amazing as well. Shout out to Andy for the amazing service! My wife and I will be back in the future for sure!

Za
Review №56

Ive been to Karats a few times now and somehow, each time is better than the last. Their service is incredible! They will take their time helping you find exactly what you are looking for and if they dont have it, theyll get it. I trust the entire team and will never shop anywhere else!

Lu
Review №57

Shopping at a family owned business you always get that family owned care. Karats was no different. This was the first time buying a watch from them and it’s definitely the best experience I’ve had so far. They are an authorized dealer of many great watch brands and I can easily say I will be back when it’s time to purchase another piece.

li
Review №58

Got a beautiful ring from this nice company. Great service and great people, would recommend!!!

Li
Review №59

Andy did a great job helping my fiancé create a custom diamond engagement ring! He is very knowledgeable and personable and ultimately created the best experience for us when creating and customizing the perfect ring. Highly recommend!

Vi
Review №60

Bought my dad a nice watch for his 50th bday here. anytime getting a watch i know where to come now. best selection in the area.

Kr
Review №61

Great store. Great selection and I’m loving my engagement ring and wedding band and all other jewelry from here. I get many compliments.

Pe
Review №62

Creative problem solving. Great service and great communication. Shepherded the restoration of two heirloom watches to brand new condition. One being Omega and the other being a Bulova. Fair value and no surprises at the end. 100% recommend for all watch and jewelry needs.

Ch
Review №63

Love this place! Andy has been helpful every time Im in there buying my wife Tacori. Definitely will keep coming back.

To
Review №64

Great customer service,beautiful timepiece selections and very fair prices

Ca
Review №65

Best jewelry store in town.the staff is phenomenal and hands down the best selection of rings and watches. Dont even waste your time looking somewhere else. Have gotten my wifes ring and a few watches here. The best.

Ka
Review №66

These guys helped me find the perfect engagement ring hassle free! Super helpful and friendly staff. Also the store is HUGE. So many options and really great lay out. Largest selection I have seen at any store. Really nice since I was looking for a unisex style which is hard to come by at most stores. Highly highly recommend!!

As
Review №67

Karats was the largest and best selection!! Andy was amazing and was so patient. He even stayed late on a Friday night to make sure I got exactly what I wanted! He was so knowledgeable and professional. 100% recommend!

Ma
Review №68

Nice people, good selection! My watch had to be ordered (no problem), delivered in primo condition earlier then expected. Love having a retail thats willing to carry a real selection of watches on hand & in inventory!Gotta LOVE old school retailers!

Ma
Review №69

Karats had such a great personal touch when my wife and I got our wedding bands. They walked us through the whole process and took our time learning about the different options. We were very happy with the results and have gotten many compliments!

Ni
Review №70

Amazing customer service and a GIANT selection of watches and rings to choose from! I LOVE doing business with Ashkay and Karats!!! Thanks alot!

Da
Review №71

Excellent service. Great selection. Very friendly and helpful. Love my ring. Would recommend Karats for everything.

An
Review №72

Always the best customer service. Great variety. Have gotten multiple pieces over the years. Family and local owned business.

Ty
Review №73

Amazing jewelry store with the largest selection in Kansas City! Great and friendly staff that provides excellent advice. Extremely helpful when providing suggestions. I’m very pleased to work with Andy and Suki! They even hooked up some chocolates and champagne! I will definitely be coming back!

St
Review №74

Everyone was so helpful, knowledgeable, and patient. I didn’t feel like I was being sold anything, or scammed/pressured into buying anything I didn’t want or need. The ring itself was absolutely stunning, and I can’t wait to see my future fiancé’s reaction when she sees it. Highly recommend!

Ma
Review №75

Great place. Lots of jewelry great prices works with you amazing customer service. Recommend 10/10

KS
Review №76

Have had the best experience here. they carry the best selection of rings i have ever seen anywhere. love their watch selection as well. in love with the breitlings. thank you for the great customer service.

Da
Review №77

I went in to get some jewelry tested. They were all very nice. The manager is great! I will be coming back.

Sh
Review №78

We had an absolutely amazing experience! The staff went above and beyond to get me my dream wedding ring. Definitely will be coming back.

Dr
Review №79

Proprietor Andy has been a personal friend for about 20 years. When it came time to find the perfect blue star sapphire diamond necklace as an engagement present for my niece, he was able to procure the exact one I had envisioned. His staff is knowledgeable and friendly as well. Also has a nice selection of rings and watches in all price points.Before selecting something from a high priced jeweler on The Plaza. Drive to Overland Park to Karats.

Co
Review №80

I came in for a link to be taken out of my watch. I was greeted by friendly faces and got in and out within 5 minutes. I’m proud to support local businesses!

Br
Review №81

Everyone here is always so nice and helpful. Very eager to help! I bought my ring here 5 years ago and continue to go back for cleaning and maintenance. Overall great experience!

Sa
Review №82

Fantastic experience fixing my Rolex. Great service and response was very timely!

ma
Review №83

Do not do business with this company I dropped my daughters watch off over 2 and a half weeks ago to get some stuff changed on it they told me would be ready in 10 days so on the 10th day they said we need another week I said ok understandable then I called a week later only to find out they never even started on it and I paid them. Up front very terrible business

Sa
Review №84

Was looking for a 20th anniversary gift for my wife and Andy and Lauren did an excellent job in helping me find the right gift from Tocori! Very friendly, knowledgeable and helpful service. I needed the ring on a short turnaround and Andy and Lauren worked with Tocori to get it on time, and kept me updated throughout the process. Amazing service, great products and will definitely return again!

Br
Review №85

Great customer service. Fixed my watch timely and I’ll be shopping with them again. Great selection of watches.

Br
Review №86

Fantastic Customer Service and friendly staff. Locally owned and reasonably priced. I will return to shop here for future jewelry purchases.

Va
Review №87

Karats staff has been so professional and friendly. Great range of selection in jewelry and watches and amazing customer service.

Bi
Review №88

Andy and his staff at Karats Jewelers are fantastic. I highly recommend them. The selection is great, the specialists are very knowable and you will never feel pressured. We had a number of pieces designed, Andy always wanted to make sure we felt very happy and comfortable with the final outcome while keeping within our budget. Anytime I need help with any jewelry or watch they go above and beyond to make me feel like a valued client. You wont be disappointed.

Ta
Review №89

Karats is the best place! Bought our rings here almost 3 years ago. They call and check on them frequently. Go see Andy!

Ka
Review №90

My husband and I got our rings and wedding bands at Karats. The selection and service out does every other jewelry store in the city. If you are looking for the perfect engagement ring and want to have the widest selection I recommend visiting Karats. This is now our go to place.

As
Review №91

Picked up a 3.5 carat Tacori for my 10th anniversary!! She is extremely with the ring. Thank you karats!!

Vi
Review №92

Love this store! We bought my two wedding bands a couple of years ago, and the service was great then. The service has continued to be great, and everyone at the store that I’ve spoken with are very nice, friendly, and helpful! I plan to buy my anniversary band here when the time comes!

Je
Review №93

Great place to have appraisals. Quick and really friendly people.

Da
Review №94

Sized Two watches for me very quickly.

La
Review №95

I wasn’t involved with the purchase of my ring but my fiancé loved working with Andy to make my ring absolutely perfect! Andy even cared enough to keep tabs and see how the proposal went! I love my ring and for something as special as this, I’m so glad we got to work with a family business who truly cares so much about their customer.

co
Review №96

Everyone at Karats is EXTREMELY helpful and knowledgeable! They are always more than happy to take the time it takes to help you make the best purchase whatever it may be. I haven’t found another jewelry store that offers pricing, assistance, and care for customers that Karats does!

Iv
Review №97

We loved our experience at Karats coming from a different country they were very helpful and very kind.

El
Review №98

Delighted with the service and selection. My husband designed my engagement ring and wedding band with the help of the Karats staff, and I couldnt be happier! We have been so impressed with the customer service and quality of jewelry, that we have purchased many items from there since.

Sh
Review №99

My husband bought me my dream ring from here and it’s simply perfect. The staff was patient with my endless questions and walked me through the entire process with knowledge and guidance that other stores didn’t. I ended up with the ring that I wanted and it’s everything I have ever wanted. We even got 0% financing. Thank you to the wonderful Karats staff. I love my new ring.

Zo
Review №100

I was there and i was suprised with servise warm welcoming and definitivly selection of watches.I dont need to mention that i bout one of them.:) :) :)

Information
100 Photos
100 Comments
4.9 Rating
  • Address:8651 W 135th St, Overland Park, KS 66223, United States
  • Site:http://www.karats.us/
  • Phone:+1 913-239-0735
Categories
  • Jewelry repair service
  • Diamond dealer
  • Jeweler
  • Jewelry appraiser
  • Jewelry designer
  • Jewelry store
  • Watch repair service
  • Watch store
Working hours
  • Monday:10am–7pm
  • Tuesday:10am–7pm
  • Wednesday:10am–7pm
  • Thursday:10am–7pm
  • Friday:10am–7pm
  • Saturday:Closed
  • Sunday:10am–7pm
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Offerings
  • Repair services:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
  • LGBTQ-friendly:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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