Jason and Ben were able to travel quite a ways to where my truck was located and stuck in a significant amount of mud. They were very timely and knowledgeable about how to get me unstuck from the mud and away from the edge of a mountain and get me safely back onto the road. They are awesome and are very honest and fair about price as well! Definitely will be recommending them to anyone with any sort of need for a tow or vehicle recovery! Thanks again!
Jason was super helpful getting me all set for a long haul U-Haul. I would highly recommend them.They are very professional and go above and beyond.
These people were kind and easy to work with. That car was rear ended and we felt we could drive it home just a mile away from the accident the back right tire blew and it was a horrible experience. They couldnt find the car at first and called us a few times but they were patient until we figured out the exact address. Patient with us for sure.
This company was super helpful. Gave me some great advice and was very helpful in helping us with a tow. Thank you!
Our experience at Star Towing was exceptional! They were thorough in explaining things and making sure we were all set. Very pleasant to work with!
What a wonderful experience dealing with Jason very professional and helped me get my vehicle to a great mechanic chock one up for small business owners
Great prices and absolutely wonderful service definitely be back
I had the pleasure of being towed by the owner. The owner is a really great guy. Really understanding. Had the best rates I could find from all the other companies I called. Not only that, but also gave me a first time customer discount. Really saved my wallet.
Jason was great! He provided me important information and was extremely kind! Love that people like this exist in our community
Jason was very friendly and timely considering his long hours and being a one man operation. Also gave different options to save the big buck
My husband and I had the best experience with Star Towing. We received a very generous discount that we weren’t expecting due to the driver being late. I was just so grateful that he could come out day of. We will definitely be using their services again. I even called our insurance agent to let them know that they need to keep this company in mind for all of their insured clients! Exceptional service!
Jason with STAR TOWING is incredible! He understands how to offer extraordinary Customer Service from start to finish and treat my vehicle with the utmost pride and care! He was very consistent with his communication, on-time, and went above and beyond to ensure my vehicle was safely and properly towed to a long-distance destination without charging me an outrageous price. I will definitely be using STAR TOWING for all my towing needs moving forward!
We needed a car towed later at night. It took the driver almost an hour to get the car unstuck so it could be towed. He was great. Very professional but friendly. Did a great job. I will use him again.
Jason is the man! I was in a very sticky situation today and he could see that so he helped me finally find great repair shop to take my car to! Definitely recommend Jason to help anybody in need of car problems! Give the man a raise! he deserves it! Youre a stud Jason! Thanks again!
Quick, fair priced and responsed to all my messages.
Locked my keys in my car at work. This was the only company I called willing to come immediately for a lockout. Quick and courteous service. Would definitely use again.
I never thought Id have such a great experience with a towing company that I cant help but leave a review!Jason was absolutely fantastic to work with. Our vehicle was a little trickier to work with but he took it in stride and was creative while being totally safe. He cared extremely well for the vehicle.I couldnt have had a better experience!
My son was stuck on the side of the road in Provo, and Jason called me asking what I thought was wrong with my sons car. We talked about some ideas and I was all ready to have it towed to a repair shop for a big repair. Jason gave it some thought and looked at the car sitting on angle on the road. He opened the hood, used his own starter fluid and the car momentarily started. He found it was a fuel delivery problem, but suggested putting more gas in the tank (because he saw the car was on an angle and the gas might not have been deliverable). He put in a few more gallons and the car started up! No tow was needed to an expensive repair shop and I only paid for his time and service! He was kind and willing to help out. He $aved me a big repair bill by his technical experience. Great service, friendly, and very helpful. Thanks!
Timely professional service. They gave me a great deal on my tow and confirmed with me when my Jetta was delivered to my auto shop.
My tire was very stuck in one of those cement canals in AF and even though it was late and raining, they took the time to wedge up the wheel so no more damage was caused. Also recommended a good collision company close to me and knew that they took my insurance. I will recommend them to anyone who asks me.
Today was one of my...not so favorite days and to end it my car wouldn’t start. I used Star towing and I will forever call them first. The customer service was IMPECCABLE! I was so stressed and having such a hard time and the gentleman that helped me was so calm and kind. It turned out he was the owner. I’m in tears writing this...it’s people like Jason that have such successful businesses for a reason. He is someone that has blessed my life in such a silly circumstance. Will 10000 percent recommend this company forever!
Gave friendly, helpful advice and arrived earlier than expected. Would recommend to friends and family.
AH-MAZE-ING Customer service. Jason, the owner, is incredible! He arrived early, was a very safe driver, friendly and careful with my car. 11/10 would highly recommend.
Jason, the owner, was awesome to work with. Very quick and professional. Had me to me destination with no incident. Highly recommended.
Called in hopes to use their service, and the guy who answered the phone was very unprofessional. He probably thought I was calling about a vehicle being towed, but rather I was seeking their service and help. Lost money
Jason was amazing! My daughter had a blowout on the freeway and he came to the rescue by helping us fill our tire at 8:30 PM and did it with a smile.
Really awesome customer service. Our car ran out of gas on the freeway tonight. My wife is pregnant and it’s cold so I wanted to get some help fast. Every other company said it would take an hour or more to get to us. When we finally got in contact with theses guys, they were there within 20 minutes or so of us talking. The guy that brought the gas was already on his way to another place with a car already loaded up and he was heading the opposite way but, he still turned around to help us. He was very friendly on the phone and in person. Hopefully I don’t ever need gas again or a tow but, I would call these guys first if I do.
Amazing service! Honest, fast, and efficient. Would highly recommend!
Great service and quick had two tows from slc to orem and gave me an amazing price
My car broke down on I-15 in Orem. Not a good place to be stuck. I called Jason Schaefer and he picked me up 10 minutes later. He was incredibly fast and delivered my car to the my mechanic in 30 minutes. I definitely recommend him to anyone.
I was scheduled for a lockout and tow of my car and was told by my insurance it would be a 90 minute wait and that it was ok to leave the car in the meantime. I called the tow operator to clarify what was going on and give him my destination. 3 hours later I give him another call. He told me he cancelled the job because I wasnt at the vehicle, a fact he was aware of from the beginning. Without contacting me, notifying me or any considerate action, the job was cancelled and no offer to assist any further was made. This is why this company was given a one star review.
Very amazing customer service! Reasonable price, fast, and very punctual.
Fast, honest and great service . 👍🏻
There tow truck driver is a bad customer service on March 3 we asked him to put a car some were and he told us if u dont like were I put it I will take it some were else when the customer called us and told us it was coming in. So I would not recommend this tow in company
What a guy! He was friendly, eager to touch base with me to get details about my broken down vehicle and was very clear with communication. I would use this guy again!
DO NO USE THIS COMPANY! This company has caused property damage as they backed into my garage door then took off! Now they cant pick up or call back! We will be filling a police report.
Super great and nice!