I was a little nervous about renting from Thrifty because of all the poor reviews. However, I had a good experience with them in Phoenix, AZ, so I decided to give them a try here as well. The worker (Brielle) who helped me was friendly and helpful (5 stars for her!). I asked lots of questions about the different charges, which led her to walk me through them, so I could decline all the extras. Also, when I mentioned I have AAA, she gave me a small discount for that. At the end of all that, the estimate I had been given when I made the reservation online matched the one that ended up getting charged to my account. Regarding the car, I had no problems with it. Note. With Thrifty, they sometimes require that you fill your car up with gas at a station within 10 miles of the return center (Keep the receipt!), and I found the Phillips 66 off of Abbott Dr worked perfectly for that. Based on my experience, I would be likely to rent from them again in the future.