My go to place for home theatre installation. Kevins integrity is what makes it work. Kevin and Stereo West have installed three home theatres for me over the past 25 yrs.as a result of my relocating. One was a projection system with a 120 screen. He probably saved me $10,000.My surround speaker system from my first install is still considered state of the art. I see it listed used for about 80% of what I paid.Kevin knows this industry. He knows cost/quality value. He is not pushing trendy.He got in my face ONCE. I was totally out of line.I know the product and the industry and Stereo West is my go to place.
Kevin has terrible customer service skills. I had to call 3 or 4 times because hes phone wasnt working. When I finally got through, he answered by saying, stop calling this number! Your number is spam I told him Im actually a customer and to stop being so rude. He continued to be rude but gave me the info I needed. When I called another Sterio West and told them my experience, the guy told me theyve heard Kevin isnt very professional. I would not recommend Kevin at Sterio West Home Theater.