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Wistar Group
3219 Leavenworth St, Omaha, NE 68105, United States
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ch
Review №1

The Wistar team has been nothing but prompt, professional, and understanding through the entire pandemic. I would specifically like to shout out David. Who every time I speak with him takes care of every issue big or small with compassion and care. From maintenance issues, rent payments, leasing questions, and even going as far as offering resources during these uncertain times. Thank you David and thank you wistar ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ 10 stars 5 just isnt enough

My
Review №2

This place helped my family member get an apartment....then when lease renewal came they dropped the ball! Lost her/my information sent, tried to get her to pay a month to month rate, all after admitting their fault. She is still living there and loves her apt.Personally, if an office plays pass the buck or we didnt know or that person quit, it is usually a warning sign....its straightened out over 1.5 mo. Later. So just beware of the hoops you will have to deal with. The staff is nice but that only goes so far when you are stressed!

Br
Review №3

Wistar has been nothing but helpful and pleasant with this being my first time trying to rent a house. They provided clear directions on what needed to be done from how to sign the lease, how to build credit, and what the tenant is responsible for. Im excited to rent my first house and it being with them!Update: I had the pleasure of David working with me to make sure all our ducks were in a line so we could get our keys this morning. He explained everything very well from months rent to an inspection sheet that needs to be filled out within 7 days. I appreciate his help and for being so welcoming!

Ni
Review №4

Wistar was such an attentive and cooperative company to work with. Ileana, truly was an ANGEL to work with. She was so helpful, kind, and consistent to make sure the rental process went as smooth as humanly possible. Could NOT recommend working with Ileana enough!

Ye
Review №5

David Pena was great! My son needed to move out of his accommodations within a week and David went out of his way to expedite the application review process so that my son could get into his new apartment in time. Really appreciate his help and I wont hesitate to recommend Wistar for all your rental needs!

Tr
Review №6

This is my first time renting and it has been to say the least very stressful until I finally got ahold of the Wistar group and meet with David everything change he has been amazing and to comforting with all my worries so I could regain my faith in searching again. I was able to look at the perfect home because of his patience with my husband and I. From the bottom of my heart I thank you for reaching out to me while I was having difficulties getting around the rental world. Hopefully I will be able to follow up as a proud new renter. Thank you again!!!!!!

Sa
Review №7

I hired Wistar Group to manage my property and Rosie has been helping me. She is very informative, patient and kind. I really appreciate her prompt response to things. I have had other management companies but Wistar is very Professional and thorough. I would definitely recommend them to anyone that needs a management company.

Ov
Review №8

David Peña was helpful and courteous with my move into my apartment.all in all, everything has gone smoothly.

Is
Review №9

Abigail directed me to the right personal. She even called that person directly to assure I was helped.Thanks Abigail!

Co
Review №10

Ive been working with Ileana for the last couple weeks and she is great! She made the process of getting my new apartment quick and easy. Would definitely recommend.

Ja
Review №11

Ileana Has been great to work with. Responds to emails almost immediately.

La
Review №12

I am new a renter and my experience with everyone has been great. There has been great communication and follow up with any questions Ive had so far. David was awesome with assisting with an issue on my move in day and welcoming me to Wistar Geoup.

Ka
Review №13

Ive lived in a house managed by Wistar for almost two years and its been a generally great experience. Their online system is easy to navigate for lease signing and renewal as well as for requesting maintenance. My maintenance requests have also been met with a swift response and the problem fixed very quickly. The water heater had to be replaced in my house and the landlord contacted me directly after learning about it to make sure it was taken care of. Furthermore, all of their maintenance people are very nice and professional. All in all, I recommend renting a property from Wistar.

Ad
Review №14

Management does not breath down your neck. Easy to pay rent, request service, and report credit through their online portal. Got a good amount of space for the price in a great part of Omaha. Loved living in Dundee! David was very helpful. I would recommend Wistar.

Ai
Review №15

Ileana from Wistar Group has made the process of finding a home to rent painless! Shes been incredibly responsive to all of our questions and really helpful with our situation-specific needs. Excellent first contact within the company, and if everyone is like her we will definitely have a positive renting experience.

Ar
Review №16

David and Carlos were very helpful in assisting us with a move out issue we had. They were polite and prompt with getting our issue resolved. Definitely a big help. Wilfred the maintenance man was always great to work with as well.

Ir
Review №17

This review is exclusively for Mrs. Rosie Rodriguez. For the company as a whole and the property manager, we would rate a zero star. We had major issues with the property manager due to lack of communication and zero ability to answer basic questions regarding our property and money dispersement. Rosie was able to answer all of our questions and explained everything very professionally. If we would have deal with her from the “get-go”, we probably would still be customers of this company. Thank you Rosie for helping bringing a professional closure and ve so helpful and knowledgeable!

Na
Review №18

In my experience of renting from Wistar for the last year, it has been one employee in particular that has made renting from this company a much greater experience than what it should have been. The last year and a half has been the most devastating time in my 26 years of life. The day that I signed my initial lease in February 2020, I was working 50+ hours a week, homeless, with my two young children after just leaving a physically abusive relationship. Life continued to hit me below the belt- I’ve suffered the loss of not one, but two grandfathers. My roommate whom was responsible for my children while I worked, moved out without notice. Consequently, due to the lack of childcare, I had to resign from my high paying dream job as a health care worker for the mentally disabled, which I absolutely adored. Shortly after accepting my current job, the father of my child was taken to the critical care unit in Des Moines after a severe motorcycle accident. I spent that month with him between the hospital and his home caring for him, which lead to a month without any income. Each of these losses in my life brought financial hardship, but Rosie Rodriguez Wistar employee, is the sole reason I haven’t had to worry about money and losing my home as well. Her character speaks volumes, her understanding and dedication to me as a tenant is just simply unbeatable. She is quick, responsive and efficient with any and all questions and requests. I actually request to speak to her specifically whenever I call Wistar, I never talk with any other employee- simply because how could anyone else be even half as amazing as her? She is absolutely unbeatable, or even matchable.Rosie is a breath of fresh air, nothing less than a true blessing, and not just for me, but for the entire Wistar company.

Wi
Review №19

I’ve just moved into a Wistar home and Ileana, Carlos, and David have all assisted me with the process. They’ve been very responsive to any issues or questions that I’ve had and have made the entire process easy. I’m grateful that I was able to find this home and that I had such good people to help me.

Ja
Review №20

My experience so far with Wistar group, specifically Ileana Magdaleno, has been great! All of my questions have been answered quickly and completely. The rental process so far has been easy and simple. My wife and I are excited to rent from Wistar Group!

ma
Review №21

Had such a quick & positive experience with Wistar. They answered all my questions and helped us with the rental process in a simple and effective manner! David & IIeana were both very helpful!

Da
Review №22

The management team at Wistar is great and specifically, Rosie R. has been exceptional to work with during my time as a tenant at 1501 Jackson Street. She is very friendly, very knowledgeable and has been extremely responsive to inquiries. Shes a solutions driven team member of the Wistar group. Because of her level of service, I would definitely recommend Wistar Group :)

Br
Review №23

Very good service and very direct.

Al
Review №24

Ileana got me into an apartment I love in just ONE DAY. She was very helpful, thanks Ileana!

ed
Review №25

David and Jen did an OUTSTANDING job!!!David made everything quick and easy from the administrative side. Jen is the perfect agent, showing me EXACTLY what I needed the FIRST time. Congratulations to Wistar for having such extremely EFFICIENT and EFFECTIVE employees!!!Ed

ri
Review №26

We drove up to Omaha for just a couple days to view some rental properties. Rosie responded very quickly and went out of her way to set us up with a viewing on very short notice. She was very professional and responsive, made it very easy to complete everything we needed to in order to see the house.

Er
Review №27

Wasnt able to get the unit I wanted but Ileana was very helpful and told me about a similar unit that will be available soon and got me signed up quickly. Very responsive and easy to work with. Thanks!

Is
Review №28

Its so awesome when you guys mow your properties lawns at midnight!!!

Ly
Review №29

I have been renting my place for 2.5 years now and have consistently received great service from Wistar and their maintenance techs. Most recently, Rosie helped facilitate some repairs to the house so I would feel confident re-signing my lease. Great company, and great people helping out. :)

Ke
Review №30

Very impressed with the online processing. Extremely satisfied with the contact with Wistar personnel in particular Illeana Magdaleno. She is very professional without losing the humanity. I am new to working with this management company but already pleased.

Da
Review №31

I lived at one of their properties (1501 Jackson) for over 3 years...their management and maintenance teams were awesome! I even had a problem with my water heater and got a really expensive electricity bill. David Peña from the management team and Phil from the maintenance team help figure it all out and they even agreed the split the bill with me. Also, great location and their building is pet friendly.

Ro
Review №32

I worked with David and he was able to work with the owners of the property to help me with a situation I had. He was a great help and prompt with his resolution and follow up. Would recommend!

Ka
Review №33

I’ve been in my apartment nearly twelve years. Wistar has been managing the building for several years now. Wilfred has consistently been helpful, professional, and kind. Recently Rosie has been extremely helpful to me, with a pandemic-related issue. Thanks, guys.

ca
Review №34

Mr. David Peña was a genuine professional. This group not only expeditiously solves problems but explains the process in clean, cut, and basic verbiage so even a child could understand. Thankyou for the unexpected kindness and understanding.

St
Review №35

Rosie & Carlos in particular have been very helpful in dealing with several noise complaint issues and various other housekeeping items. They have been polite, invested and well mannered in my interactions with them. Our time with Wistar has been satisfactory and I would even say very wonderful!

Er
Review №36

David responded quickly to inquiry. Security was important, made sure all details were covered

Ji
Review №37

Going through a very stressful period with COVID related issues, financial hardship and David was very professional and empathetic. He has helped point me to possible sources of help in this difficult time. I felt I was at the end of my rope, David has helped immensely

To
Review №38

High quality customer service. Worked with me to accommodate my every need and made moving and renting a clean and seamless process. 10/10

Cl
Review №39

Wistar by far has the most communicative and friendly team. Moving is stressful snd there’s no getting around that, so having such an awesome team to work with has my everything so much easier. I personally worked with Rosé, Ileana, and David. Big thank you to Wistar!

va
Review №40

I have phoned on multiple occasions and spoken with Rosie. Rosie is always responsive, professional and courteous. She has been a pleasure to work with.

Mi
Review №41

Great experience with Ileana Magdaleno. Very helpful, understanding and responded quickly to any concerns and questions that I had. Overall everything from the initial viewing, the signing of paperwork (all online), and making my payment was very easy and convenient.

Be
Review №42

Ileana has been fantastic to work with. Truly someone who goes the extra mile. Thank you for making our long distance move easier.

Bi
Review №43

They resolved my issue quickly and efficiently. I was happy with the outcome.

qu
Review №44

Thank you for everything!! Rosie & Ileana were outstanding when it came to doing everything they could to help me with getting an apartment. They are a God send & I really appreciate them and everyone else who helped with this process!!

Gr
Review №45

I was here before Wistar took over managing the place. They have done a lot of deferred maintenance that was not done before including replacing part of the parking lot concrete and new siding and soffit. There is still more to do but all in good time. I get it.

su
Review №46

Ileana at Wistar has been amazing to work with, she is incredibly prompt and helpful with all of my questions!

Br
Review №47

Thank you so much for working with me, I highly recommend working with the Wistar Property Management Group. They’re highly efficient and get things done in a timely and professional manner.My agent Ileana Magdaleno is awesome! I want to personally thank her so much for her patience and diligent work in helping me with the property rental process.Thanks a lotYou guys RockSincerely,Brian T. Hanes

Je
Review №48

If you want something done, Paloma will be prompt, courteous and just delightful. I really appreciated her help in getting me the papers I needed. shes the best.....definitely 5 stars!!!!

Ch
Review №49

Very helpful and understanding with my transition to Omaha. Great service!

Ty
Review №50

Ray was wonderful to speak with, he answered my questions and took the time to listen and explain! I am a first-timer with this agency and he put my mind at ease. I am extremely happy with his customer service skills!

Ta
Review №51

We are first time rental property owners - Rosie R. has definitely helped us understand the process better and what we can expect going forward. I tend to question everything and Rosie is always helpful and is on top of my concerns.

La
Review №52

Ray gave me a call to inform me of the status of my rent assistance payment when I had no answers from them myself. I appreciated this very much as it is procedure to email but he brought it to my immediate attention, something I greatly appreciated as I may not have known for a few days. He was very professional and gave great customer service, great job ray!

Ny
Review №53

Rosie Rodriguez is always helpful anytime I call! Makes it easier on tenants and is very attentive.

Va
Review №54

Jay is such an amazing agent. I felt heard and understood. He explained everything in terms I could understand. I could tell he truly cared. Hes a great asset to the Wistar team. I can tell.

km
Review №55

Very friendly and helpful people. Great service for the past few years and would highly recommend.

Mi
Review №56

Great driver! Reliable, early, accommodating, and great customer service!

An
Review №57

David was very helpful and kind and engaging in all my questions. Great customer service!

Dr
Review №58

Rosi was awesome. She was able to answer every question I had and was very nice. Overall it was kind of difficult to work with them but in the end we got it all figured out.

Ja
Review №59

I lived in a place that had just been taken over by wistar ..... the previous property manager was told of my leaving and had not told wistar of my leaving and wistar would not listen to me so what was a 650 bill turned to over 1000 dollars will never rent from these people again

An
Review №60

I would definitely move into one of their residents again they were more than helpful in understanding of any concerns or questions especially during this pandemic I thank you to all that has helped me out. I also wanted to add that Ray from the main office has helped me out a lot more than others super nice really helpful and understanding he knew what he was doing and very clear about what was going on. Carlos was also very helpful.

Er
Review №61

Winstar worked tirelessly to make sure my moving process was initiated swiftly and as painless as possible. Ileana was attentive and helpful during a normally stressful event.

Ga
Review №62

Rosie was very helpful and knowledgeable. Made me feel as she care about me situation and wanted to help.

An
Review №63

Rosie has been amazing!! She has helped me find resources to help thru the pandemic as well as just listening to me ramble during the worst year of my life. She is an amazing person and you guys are so lucky to have her.

Mr
Review №64

David was great and helped with everything o needed appreciate him the most

Ni
Review №65

Ray helped me with my move out process and gave me every small detail. Really helped out making it easy. All maintenance men were great through the time living in the house.

Be
Review №66

David at customer support does a great job. Carlos and the other folks do a great job too.

Ta
Review №67

I enjoyed working with Rosie, Carlos and Ileana at Wistar Group. They are very nice and professional. The move in process was quick and smooth.

Da
Review №68

Thank you so much for your assistance Ray! He had been a great help with getting things situated with my lease and I couldn’t ask for better assistance. Hell I say he should get a raise but that’s not my choice. Thanks again Ray!

Ba
Review №69

Rossy was very helpful and made sure by concerns were addressed and did not stop until they were

Tr
Review №70

Rosie was very hands on and fast acting with assisting me with something that was time sensitive.

Ma
Review №71

I worked with Laura and David at Wistar. Responsive and friendly. I appreciated their quick turnaround on all my questions!

Qi
Review №72

Ive been renting from them over 10yrs. They really work with their tenants during hard times plus they are quick & accurate to complete any maintenance needed on the property.

Em
Review №73

Rosie sent me the documentation I needed and resolved my issue quickly.

Ti
Review №74

Rose was very helpful and knowledgable about my specific issues very professional highly recommended

Pe
Review №75

By Far The Best Service and Experience not only dose Rosie and Carlos Help you with every question considered You might want to check out Wistargroup.com and last thing Is the communication is everything If you take anything from this as tip ill say it again Communication is everything With Rosie and Carlos ready to Answer the phone. Youre in good Hand as a Previous 15month renter.

Sa
Review №76

Words can’t describe how thankful I am for everyone involved at Wistar Group. Vicki Pamela, Ray, and Carlos are amazing and treats each and every single one of their residence like family. The Wistar team as a whole always took care of me and made sure I was happy with my home and had a wonderful and safe place to live at. Forever thankful for everything they have done for me, especially when times got extremely tough during COVID-19. THANK YOU!!!

Ce
Review №77

David Pena did a wonderful job with helping me solve my problem and getting back to me with answers he did an excellent job

Te
Review №78

Rosie and Ileana worked.very hard to get me.into an apartment. Love their work ethic.

Ka
Review №79

Wistar Group is a Wonderful company to lease with. You can ask for Rosie she is very professional and gives great customer service.

Ga
Review №80

Carlos has been super helpful with any issues I have had. Would recommend!

Kc
Review №81

I have had the pleasure to work with Paloma each time Ive called for anything. Lease, repair or just a quick question. She is always quick, courteous and professional. Best Property Management Group Hands Down. Thanks for making me and my family important.12-4-20Another fabulous experience. We left a message with the answering service because our furnace stopped working and Steve called us right away and showed up within the hour. Figured out the issue called ordered the part, went and picked up it and came back and fixed it all in 2 hours. Or furnace sounds amazing and never worked better. Thanks Steve.

ta
Review №82

David was very helpful and super easy/efficient in answering all of my questions I had. Thank you!:)

Fr
Review №83

I dont think Ive ever had such good customer service in all my life as I had with Paloma. Absolutely professional and friendly going above and beyond to help me out. If I ever have any questions or concerns again I will definitely want Paloma to be the one to help me.

Li
Review №84

They have taken over management of the apartment I have rented for the last 11 years, and it is very refreshing to have a property management company who really cares and will go out of their way to help me if I have a problem.

Aj
Review №85

Rosie is always wonderful to speak with. Promt, polite, and helpful.

An
Review №86

Rosie did an amazing job of helping me resolve my issue quickly. She was very professional and kind.

th
Review №87

I like the attentiveness, and David is a great person to work with

Ch
Review №88

Ray was great to work with. And the lady that helped me get approved went above and beyond so far great place I would suggest this place to anyone

My
Review №89

Ray made my process easy and quick. Thank you for your help and for being responsive to my questions almost immediately. I was provided the information that I needed to complete in a quick and easy way. You’re really appreciated!!

Br
Review №90

This place is an absolute NIGHTMARE when trying to get your security deposit back. I’ve been calling for 3+ weeks multiples times a week. They always say “I’ll call you back” or “I’ll get back to you” and they never do. They will not give me my security deposit back after telling me multiple times it’s been sent out via email. Now they’re saying it’s on hold? So many inconsistencies and trouble with this company. Keeping this as a 1 star until I get my deposit.

Ta
Review №91

They always address my concerns immediately and the maintenance man is the best!!!

4H
Review №92

Very helpful staff...Carlos and David in particular are professional and courteous. I would suggest Wistar to other renters.

Xo
Review №93

Great customer service, Ray was very helpful in resolving our issue we were having re-signing our lease.Thank you!

Me
Review №94

Worst property management company I have ever dealt with, very unprofessional and does not respond to emails or complaints. I would absolutely not recommend, take your business elsewhere and steer clear of this place.

Da
Review №95

Carlos is by far one of the best and most helpful people I have dealt with. He’s been assisting me throughout the COVID-19 and I only talk to him directly now. I would highly recommend him and honestly he deserves a raise for his customer service and professionalism. Thank you so much Carlos!

Er
Review №96

Carlos was great and streamlined everythingfor me that I could not do online

Ro
Review №97

Best duo to get the job done, hands down. John and Wilfred did an amazing job and the floor came out even better than I expected.

Ma
Review №98

I have been with Wistar Group for about 2.5 years now Recenty I spoke to Ray Reyes and he was absolutely amazing! I know they have hundreds of clients they deal with but he made me and my problem feel as if it was the only thing he was dealing with at the time. I really appreciate that. Everyone I have spoke to has always addressed any concerns or problems that I have in a timely, courteous manner. I would strongly recommend this company. I have absolutely no complaints.

Sh
Review №99

Ray was great help with all my questions and concerns. They are easy to work with and very understandable.

ve
Review №100

Took my applicatfee. It took 4 days to have it sent to the underwriters and someone rented it .

Information
13 Photos
100 Comments
4.1 Rating
  • Address:3219 Leavenworth St, Omaha, NE 68105, United States
  • Site:http://www.wistargroup.com/
  • Phone:+1 402-559-0363
Categories
  • Real estate rental agency
  • Apartment rental agency
  • Real estate agency
  • Real estate consultant
  • Real estate developer
  • Property management company
Working hours
  • Monday:8am–5pm
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8am–5pm
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Service options
  • Online appointments:Yes
  • On-site services:No
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