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Thatch Computer Consulting
4211 Okemos Rd #15, Okemos, MI 48864, United States
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Ta
Review №1

Thatch is absolutely amazing!! We use them at two of our commercial locations. They are quick, efficient, cost effective, and very professional. I couldnt speak more highly of this company!!! Thank you Thatch!

Ro
Review №2

These guys handle our IT. Always easy to work with and get us taken care of asap

Ti
Review №3

These guys were pretty awesome. My father was in town visiting and had his laptop hard drive fail on him. He needed to get payroll out for his business back in New Jersey, so losing his laptop was a small crisis. I called and Nick said they could get it looked at and turn it around same day, as long as the data was recoverable.Sure enough, I got a call from Nick about 4 hours after I dropped off the drive letting me know they got most of the data and to come by with some storage to get it copied over. The price was super reasonable and it prevented our crisis. To top it all off, this kind of thing isnt even the main focus of their business just a small job they had the ability to complete to prevent a crisis.I work in IT myself and and got to talking with Nick while we were waiting for data to transfer. He was certainly knowledgeable about a lot of different technologies I use at my job. Based on our conversation, it sounds like they are certainly current on what they recommend to customers and different technologies that they assist with. I would definitely feel confident working on a project with them in the future.The pricing that they gave me for the drive required was fantastic for a small job like this. I am not sure if the hourly rate would change for a more complicated project, but I got the impression they would offer very competitive rates.

Me
Review №4

Was introduced to Kevin through our phone tech best decision we made to go with this company. The tech support is amazing, they always have helped us immediately. We have been using them for over seven years. The techs are very professional and extremely knowledgeable. Big SHOUT OUT TO TYLER ! Stayed right by our side during our generator transition. You can not go wrong with Thatch, Love these guys.They are part of our family here at Northside Service Inc.

de
Review №5

We use Thatch Computer Consulting as our primary, go-to IT consultant, and we couldnt be happier. No matter what day nor time it is, their technicians are quick to respond, are very efficient at resolving issues, and always maintain a friendly, positive attitude.

Do
Review №6

Weve been working with Thatch Computer Consulting as our virtual IT department for several years now and have been very happy with the service they provide. We have a designated primary support technician to contact for service requests (as well as a designated back-up if our primary is not available), which means they know us and understand our unique technology needs whenever we call. The team is very responsive and persistent in finding solutions and/or making no-nonsense recommendations. We operate a small business, but always feel like our service calls are top priority.

Mi
Review №7

Professional, efficient, EXTREMELY knowledgeable and can handle ANYTHING IT related - emergency or otherwise. Thatch is willing to contract with any size business (1-1,000+), which is rare. If you are down, you are losing money no matter your company size and I can say from experience small and large are treated equally. Additionally, Thatch is able to assist with all corporate office structures: mortar or satellite. Each tech has a world of experience and background + very specific sub-specialties that are cross-referenced within the company for optimal repair and service. This is one review I almost hate to write in case demand exceeds capacity to serve, but Im sure Thatch will just hire more talented IT employees to keep up....

Ve
Review №8

Excellent service. Our office has worked with the team at Thatcher on a few projects including bigger projects like the installation of a new server to some basic things like networking a printer. Every one of their team members are very knowledgeable and professional. They even communicate in English. I appreciate their dedication to quality and the level of understanding they provide to our team!

Kr
Review №9

Our company just switched to Thatch and I am already so impressed with Cole and Nick. The response time was impressive, they solved my issues, and were friendly and courteous along the way. Thank you both!

Cr
Review №10

Started working with Thatch Computer Consulting when we moved to the Lansing area and our IT from our old location had trouble servicing us at a distance. The Thatch team was great at familiarizing themselves with our needs and then explaining things to us in a way in which we could understand. As a software consulting firm, we have worked with quite a lot of IT firms and unlike many we have worked with, the Thatch team doesn’t judge, they don’t try to push unnecessary services, and when something is urgent, they do their very best to make our needs a priority. We have recommended Thatch Computer Consulting to other customers of ours and will continue to do so!

Ti
Review №11

As a telecommunications consultant, I have known and worked with Kevin Thatcher and Thatch Computing for several years with great results. I come across Customers often who need IT work from someone who does great work but doesnt charge an arm and a leg. Kevin and his Team of IT experts not only know how to analyze a Customers needs, but come up with fabulous solutions. They interface extremely well with my / their clients, and are always looking for ways to either solve a problem or enhance an existing Customers LAN or WAN. On top of that, TC is extremely fair in their pricing. Kevin and his Team are very easy to work with, so if you need a good IT vendor at a very affordable rate, Thatch Computing comes highly recommended! You wont be disappointed.

No
Review №12

Our organization partnered with Kevin back when Thatch Computer Consulting was a one-man operation. Today, Kevin and his talented, professional and friendly team are more committed than ever to the highest standards of customer service. Network migration, equipment/software consultation, virus/malware removal to locating and replacing a critter chewed network cable – they do it all! Thatch’s expertise and reliability is the most power weapon you can have in your IT/tech support arsenal.

Ja
Review №13

Kevin and his team have provided tech service to our organization for over 10 years! In searching for a tech consultant, I looked for someone who would provide prompt service and be affordable. Thatcher CC has met my expectations! No job is too small or too large. I value their professionalism, expertise and personal touch. I highly recommend Thatcher CC for your technology needs.

Ja
Review №14

This company is awesome!! They are fast, thorough, and resolve IT issues in a timely and satisfactory manner. They worked with my existing IT team as a consultant and if I have it my way, they always will. Excellent company to work with on any size project.

BJ
Review №15

I cant say enough positive things about Kevin and his staff. We have a small business and our needs are pretty simple, but he treats us professionally and the service is second to none. If I call in the morning, he will have someone out to our business within several hours. I highly recommend Kevin and Thatch Computers.

Pa
Review №16

This company has been in business for over a decade. I have never had a problem with them or their capabilities. Kevin, who owns the company, to the best of my knowledge has never ran into a problem that he could not conquer. Highly recommend to anyone who wants the best. PB

Ca
Review №17

A great group of people to work with. Their technicians are extremely knowledgeable, professional and respond quickly when needed. I highly recommend them for your networking needs.

Ma
Review №18

If you’re looking for a common sense and expert computer consultant Thatch Computer Consulting is your only choice. They have the unique ability to communicate with employees and management with optimum results. Thatch will come up with solutions that not only solve your problem at the same time staying within budgetary limits. An organization that understands if you’re successful they will be successful.

Mi
Review №19

Thatch Computer Consulting has a staff that have a vast amount of technology experience to draw from. Their crew is very personable, but more importantly they have the know how to resolve complex problems. They have been a great backup resource for our company. They would be an asset to any size company and yet care enough to the serve home users as well.

Ju
Review №20

Quickly became our go-to IT resource. Always providing value and insight. Wish I had listened to them earlier before making a couple bad decisions (that they subsequently helped us out of).

Be
Review №21

This group is very responsive. Our business was sold in 2013 and bought by an independent firm. Thatch was brought in to help move our entire company over to a new domain, setup new email, move an entire network, install and setup new servers, and move us to a new domain.We are located out of state but they have traveled to our location several times to assist with other projects as well.Great team to work with and very knowledgeable.

Mi
Review №22

We have worked with Thatch Computer Consulting for 8 years. They have provided excellent support in a timely, cost-effective manner. They also have given useful recommendations on hardware and software upgrades to improve system capabilities. Highly recommended.

Ly
Review №23

Kevin and his team Nick, Luke, and Logan are always professional when they come into our office. They address the issues quickly by either coming into our office or remotely. They are well trained and can fix just about any computer issue!

Up
Review №24

Very responsive. Our servers crashed Tuesday afternoon at 430, I didnt think I was going to be able to have any help from anyone. I called Luke, and we had our servers up and running by midnight! I was so excited that these guys were able to be there quickly, and be willing to work into the evening. I cant say enough positive things about them.

Me
Review №25

Currently employee at a clinic that is a customer of Thatch, their support staff are knowledgeable and fast-acting when needed. Very supportive through any IT issue we have come across .

Am
Review №26

The Best IT service I have ever worked with. Personal care and customer service that is outstanding!

Ch
Review №27

Awesome company and awesome people. They have saved me on more than one occasion. I would highly recommend them !!

Sc
Review №28

One day Kevin Thatcher showed up at our door and introduced himself as the owner of Thatch Computer Consulting. Like many other random sales calls, you just want it to end. I listened to what he had to say, took his sales information, shook his hand and we went our separate ways. It was shortly after that we found ourselves in desperate need of an IT Company. I pulled out Kevin’s information, made the call and have never looked back since. I believe we are working on our 4th year of business together and Kevin and his crew has never let us down. Thatch Computer Consulting is fair, honest and focused on keeping your technology running.

Ni
Review №29

Kevin, Luc, Nick and Logan are all top notch. They have learned our business inside and out, their prices are extremely competitive and they operate with our needs in mind first. They are always available, prompt and reactive. I completely trust their entire team. They are a first class organization that I would recommend to anyone!

Ka
Review №30

Exceptional service

Bi
Review №31

Great company Kevin and the gang do great work. Upfront with costs, Finley repairs and excellent customer service

Ju
Review №32

It is so good to have a company that you can count on. No mater what the problem......Thatch is alway prompt and efficient.

Am
Review №33

Great response time, reliable and trustworthy.

Pe
Review №34

We just had Kevin and crew update our wireless network to a mesh network and it solved all of our problems. Very professional and knowledgeable . And for a bonus they are a local business. Thanks again TCC

Ed
Review №35

I have Used Thatch Computing Consulting for system maintenance and computer repairs for my business. Kevin, Luke and all of his employees are very friendly, professional and work very efficiently. I would recommend them for anything computer related.

Mi
Review №36

Prompt response, excellent work, timely followup - as a small company, working with Thatch is like having your own internal IT staff - only better!

Kr
Review №37

This is a great company. They are very quick to respond, always professional, and always quick to get the job done.

Ca
Review №38

Very knowledgeable and helpful.

G
Review №39

Responsive, effective, knowledgeable, trustworthy, and competitive. They make spending money on computers and IT services a treat!

Da
Review №40

On a scale of 1-10, Thatch Computer Consulting is a 100+! If you are looking for an IT/Network company use Thatch!

Ti
Review №41

Computer Consulting with a knowledgeable staff.

Information
2 Photos
41 Comments
5 Rating
  • Address:4211 Okemos Rd #15, Okemos, MI 48864, United States
  • Site:http://www.thatchcc.com/
  • Phone:+1 517-449-0009
Categories
  • Computer consultant
  • Computer repair service
  • Computer security service
  • Data recovery service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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