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All Star Rents
875 Olive Ave, Novato, CA 94945, United States
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Comments
Ji
Review №1

The staff there was most helpful and patient with us as we tried to figure out what the best equipment was for us to rent for our job. I would definitely recommend these guys. They take their time to explain the options and even recommend what they think would be best. Two thumbs up!

OR
Review №2

I have been renting trucks and equipment from all star rentals for years, reliable company, guys at the counter excellent!!! At the field with the equipment knowledgeable and always have a solution for an inconvenient. For me when they have no trucks available, they look for another place where they may have it available, reserved for me and I’m happy for all!!

Da
Review №3

Excellent service. Obtained exactly the right tools.

Vi
Review №4

Both locations, Novato and San Rafael, great service and always friendly.

St
Review №5

All Star Rents always comes through for me. Whenever I need a special tool or equipment, I go 1st to All Star Rents because they always have what I need. And if they dont have it at 1 location they do at another. The equipment is always in good working order and performs as expected. All Star Rents is the 1st place I mention if someone wants to know where to find equipment.

Ga
Review №6

We regularly use All Star Rents for all our equipment leasing needs like forklifts, trailers, and tools. They are easy to work with and also provide great service and competitive prices.

Ca
Review №7

Good Service. Good Price. The dolly I rented didnt work very well. Ill choose better next time.

Bi
Review №8

Great job on the trailer rental!

Al
Review №9

Knowledgeable and friendly team. Advise on equipment needed for the job, and ensure instructions were provided before use. Will go back again for my next outdoor project. Big thank you to Gerado!

To
Review №10

Excellent service. Great selection of equipment.

Gr
Review №11

Love these guys. The staff at all four locations we have worked with have been, without exception, courteous, helpful, and straightforward. They have a lot of equipment, and the one time we had a problem with one of their machines they helped us swap it out instantly and without any hassle.

Ch
Review №12

Always has the tool I need !

Bi
Review №13

Needed a 40 lb breaker hammer tool to bust up old patio. No problems with the tool, excellent service as always.

2c
Review №14

These guys are the biggest rip off charging $4.99 per gallon for propane. Talk about highway robbery. With gas prices down every where else it’s less that $3.00. I would not recommend giving your hard earned dollar to this business

Br
Review №15

Super professional, great experience, thorough with the instructions and proactive in communicating when an attachment came back in from another rental early.

jo
Review №16

Friendly service, have just about anything you could need.

st
Review №17

The equipment that I ordered worked perfectly they were fast friendly and courteous who could ask for anything more.

Su
Review №18

All Star Rentals is great! I needed to extend my rentals and they were very accomodating. I also could call any time and they would help me troubleshoot over the phone. Highly recommend!

Da
Review №19

Ive been renting from you guys for 20 years. Always had what I needed and the staff are just awesome! Many thanks!

Ma
Review №20

Great Local source for rental equipment whenever I need some for my business.

Ro
Review №21

Excellent service for a walk-in on a Friday afternoon. I rented a 5hp tiller and it was easy to use and worked great. Delivery and pick up were easy as well. Definitely a good place to keep in mind when you need to rent equipment.

Ko
Review №22

Super helpful and staff friendly from answering many questions and being flexible with reservation and return. Rented a chipper and it worked great.Thanks. Will rent again!

jo
Review №23

The staff was friendly, helpful and I was in and out very quickly.

Jo
Review №24

I know most of the employees, very good people, friendly and before give the tool, They ask questions if you know how to use it, also always turn on the equipments to show you that is in good condition. Great rental place.

Ji
Review №25

Great selection and friendly staff, but the prices online do not necessarily reflect the actual price. They include a disclaimer on the website about prices changing, but I feel prices should be updated on the web immediately. It doesnt take almost any time, and it avoids setting the wrong expectation. Call and get the price over the phone if you want to be sure.

Co
Review №26

Fast quality service. Knowledgeable and friendly staff.

G
Review №27

Great place to rent equipment.Ive been renting there for almost 10 years and each and every time its a good experience.Friendly staff and fair pricing.

Ch
Review №28

Great service, and great tools for renting. I rented a large 14 concrete saw and was able to get the job done.

Ri
Review №29

I reserved a truck and pads a week in advance. Everything was ready and functioning as expected. The Customer Service was excellent! They were friendly, courteous and professional! I will recommend All Star Rents to family and friends,

Ma
Review №30

Super helpful, friendly staff. Always get exactly what I need in a timely manner.

Ma
Review №31

Great! I rented a jackhammer that didnt perform as I had anticipated and I brought it back in to rent a larger one, and the gentleman that helped me was very accommodating and gave it to me for a discounted rate. The larger jackhammer ended up doing the job right. Definitely will return for my rental needs in the future.

Ke
Review №32

Great, knowledgeable service! As always.

da
Review №33

There on the ball . Great service as well

Ki
Review №34

Fast and friendly.

A'
Review №35

Very covid-compliant

Ka
Review №36

Convenient, helpful, good price

St
Review №37

These guys are The Real Courteous Deal !!

Mo
Review №38

Friendly staff, quick and easy, reasonably priced. Im renting from these guys again next week and would recommend them to friends and family.

ch
Review №39

Great service. Friendly and knowledgeable people. They always follow up when we make a reservation and have never wasted my time.

He
Review №40

I needed a brick saw for some pavers and All Star had exactly what I needed. They gave me great instructions (and a tip!) that really helped my project go smoothly. I was very happy with the experience!

Je
Review №41

Always friendly and helpful, great crew. Answered questions and helped guide me to the right tools. Thanks guys will rent there again.

Ji
Review №42

Great people and great service. Was an awesome experience. Anytime I need anything they have it.

YY
Review №43

Great service and love the early hours. When dropping out items, you don’t even need to get out of the truck, and they will have people take it out.

Fu
Review №44

Always have what I need. Courteous and knowledgeable about all the rental equipment.Like Family.

St
Review №45

Courteous service. Quality tools. Competitive prices.

Gr
Review №46

Those guys in Novato are the best at every service that they have to offer. Always have what I need when I need it, just a great bunch of guys...and Im sure that the rest of the crews at the other stores are the same if I need to go there.

Y.
Review №47

Friendly and knowledgeable staff with greatrates. I will definitely be using them more and highly recommend them!

Ch
Review №48

Friendly and accommodating staff thanks!

LL
Review №49

Great customer service and price!

To
Review №50

I rent from them maybe twice a year. The staff is pleasant enough and will ask questions to make sure you rent the correct size of tool.

Ge
Review №51

The right equipment, well maintained, at a fair price.

Vi
Review №52

Been renting from All Star for Menieres and they are my go-to rental place for tools and other items. The staff is always super helpful and knowledgeable and I cant recommend highly enough

Ka
Review №53

When we rent equipment we like to do it Locally, All Star Rents in Novato is awesome! They Always have what we need, and are competitive with prices.

da
Review №54

Nice people, great service. I’ll use them again.

Hi
Review №55

The service is horrible

Pa
Review №56

Clear, professional customer experience.

gu
Review №57

A great place to rent from. Great equipment and personnel!

Fa
Review №58

It is easy and convenient to rent from ALL STAR RENTS.

Jo
Review №59

Great service, solid equipment

Ka
Review №60

Friendly staff, quick rental process, all said and done a great exchange!

Ti
Review №61

Staff is super helpful!

Wi
Review №62

It was great in and out real quick . Been using them for years .

Is
Review №63

Great service, good clean equipment, at a reasonable price.

Da
Review №64

Always have the tools when I need them.

Ha
Review №65

Good rental equipment, polite, helpful staff.

M.
Review №66

Great place alot to choose from staff is smart fair pricing military discount to

Ja
Review №67

Fast efficient service and a great selection of equipment.

De
Review №68

Good equipment and nice people at the Novato location.

D
Review №69

Always deliver great services, advise and price.

Ka
Review №70

My husband did the rental in conjunction with our landscaper. He found the staff to be very helpful and personable.

Ma
Review №71

Great staff and willing to help. A little expensive but worth it

Ri
Review №72

Lousey and horrible customer service.Was not told that a bit for a jackhammer needed insurance. Rented hammer with two bits within less than one minute the bit broke in half, so for 4 hours I had to use an inferior bit.When I dropped off, the guy said Id be charged $35.00 for the broken bit. I talked to manager next day who told me sorry man youll be charged full price for the broken bit and by the way, take your business elsewhere!Extremely rude and unprofessional.If there was a half star or less, thats what Id use. However the exmilitary mechanic was awesome and helpful.

Ma
Review №73

Great servicenice equipment,and fair prices

Ri
Review №74

Friendly, professional, knowledgable, fair!! Always my first choice in renting equipment/tools!

Ad
Review №75

Nice guys. Helped me with a water pump and jumped my wifes Vanagon when it didnt start.

My
Review №76

They had what I needed. I think that rather that a 24 hour rental it should be bring it back by closing the next day.

Jo
Review №77

Martin was Very Knowledgeable and accommodating

Ni
Review №78

Great customer service!

He
Review №79

Great service

Ja
Review №80

Good service

Ja
Review №81

Always accommodating.

ge
Review №82

Great customer service

Ki
Review №83

Great Service

an
Review №84

Great service

Ma
Review №85

Great service!

Er
Review №86

Go to spot for rentals from moving trucks to dehumidifies to ???.

MI
Review №87

GOT IT WHEN I NEED IT!

Ag
Review №88

Easy to rent and do not put so many buts to rent a tool and the staff very willing to help you

Information
7 Photos
88 Comments
4.8 Rating
  • Address:875 Olive Ave, Novato, CA 94945, United States
  • Site:http://novato.allstarrents.com/
  • Phone:+1 415-892-4621
Categories
  • Equipment rental agency
  • Tool rental service
  • Trailer rental service
Working hours
  • Monday:7am–5pm
  • Tuesday:7am–5pm
  • Wednesday:7am–5pm
  • Thursday:7am–5pm
  • Friday:7am–5pm
  • Saturday:8am–5pm
  • Sunday:Closed
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