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The Help Desk
239 Westport Ave, Norwalk, CT 06851, United States
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Re
Review №1

I reached out to the Help Desk to have my TV hung in my living room. Not only was I able to get an appointment right away the customer service from the men that were in my home was beyond remarkable. They were personable and extremely knowledgeable. The Help Desk is a 5 star company and I will continue to recommend them!

Ri
Review №2

The Help Desk was one of the best home improvement crews Ive ever had in my home. They were detail oriented, very experienced with the TV and Soundbar equipment they installed, and extremely neat and careful as they worked. In summary The Help Desk is the kind of service business that you WANT to recommend to others.Highly Recommended

Na
Review №3

Great store for computer support! Reasonable prices, fast service and locally owned business. Highly recommend it! Forget the mass market companies, these guys will give you the personalized service you deserve.

Er
Review №4

I took my computer in because I damaged the screen by accidentally stepping on it. Service was excellent, the part was ordered and my computer was fixed with in 2 days. I will definitely go here again. Great experience.

Ki
Review №5

I first went to the help desk for my computer which I was sure was done for. I thought that all my pictures and information was gone and the help desk rescued everything ! I was so thrilled with my experience I have become a regular customer. They have repaired my sons beloved drone and even installed my home theater system. The workers are kind, fast and diligent workers and I would highly recommend them for all of your technical needs.

Am
Review №6

We recently used The Help Desk to hang a TV in our home. Not only was Ryan exceptionally professional, but he was friendly and accommodating as well. We are having the back to hang another TV in our living room. I would highly recommend this company.

gr
Review №7

The Help Desk is an outstanding business! They cleaned out, protected, and restored my laptop. They also recommended smarter technology for my home and business.

Sa
Review №8

Same day service for all your phone and tablet fixes. The first all in one technology shop in this area where people dont look at you like youre crazy because you dont know technology. Their techs are friendly and the experience is easy. Drop your phone off and go next store for the best cappuccino in town at Francescas Deli with my buddy Sergio! I would recommend The Help Desk for any and all of your technology needs!

Ya
Review №9

I had the help desk hang a tv in my living room. When they came here not only did they do a Phenomenal job but their customer service is like no other. If you want reliable, timely, friendly service you Must call The Help Desk.

Ke
Review №10

I was well into my 60s when I bought my first computer. Back then Anthony was fresh out of college and receiving house call assignments from the service that I had stumbled into.While I was very pleased with apples customer service, some problems cannot be resolved with a telephone call.Over the course of several years Anthony visited my home, resolved my problems quickly, courteously and professionally. He was even willing to provide a self-help tutorial while he worked!My highest recommendation. My personal thanks.

Do
Review №11

Had the Help Desk help mount a tv and install surround sound. Also helped set up my universal remote. Install was quick and hassle-free, and everything is working great. I would definitely recommend!

Jo
Review №12

Ryan and Anthony did a great job for us overall in setting up home theatre and resolving some troubles with our system. I will ask Abbie to change her review to better; I think she intended to.

St
Review №13

Help Desk saved me a lot of money! They installed my TV over a month ago, then a Sony update caused my Netflix not to work anymore. They were very understanding and came back out for no charge!

Br
Review №14

Sal and Ryan are the best! I have had a TV/computer issue for over four months. Ive asked everyone for help. In less than half an hour, these guys had the problem solved!This experience has taught me two things. First, Dont ask friends for help, no matter how tech savvy they are. Second, Dont wait four months to fix a problem. The Help Desk did exactly what their company name said they would do, they HELP! They are experts - nothing but great friendly service. Thank you!

re
Review №15

Theyve helped me and a few family members with computer issues and are extremely helpful. Really great customer service and really efficient. I absolutely recommend them!!

Me
Review №16

Anthony, the owner, made a weekend service call to my house to help me fix my computer and work on my overall wiring system. Very professional and competent. Highly recommend his company.

E
Review №17

Jonathan at The Help Desk is extremely computer smart and he knew exactly how to help me with all my issues. I now have a go to place for all of my computer issues and highly recommend anyone to go The Help Desk.

To
Review №18

I had my wireless home theater installed by The Help Desk and it certainly exceeded my expectations! At first i went to best buy to find a wireless solution, the salesperson didnt deliver the information in a way that made me confident so I went to The Help Desk in the hopes of receiving a more detailed idea of costs, operation and just general education. The owner Anthony spent about 45 minutes with me going over many options and i ended up deciding on Sonos, even though best buy made this product seem like a very expensive option, it was very obvious after speaking with Anthony this is what i was looking for! Not only did he give me a better deal than Best Buy but the install was quick and top notch. I really appreciate good music and this system exceeds my expectations. I would recommend The Help Desk for any and all services. They are friendly, knowledgeable and very outgoing! Buying Sonos as Christmas gifts for friends and family this year from The Help Desk!

Ma
Review №19

Awesome guys, great experience. The Help Desk took care of my computer in a few hours, same day service. Highly recommended.

Co
Review №20

I was referred to The Help Desk by Aitoro Appliances (for whom The Help Desk does all installations). When I went there to have my 3 faulty Sonos speakers looked at, I met Ryan, one of Help Desks reps. Ryan could not have been nicer. He took the time to look at my speakers and reset each of them - at no charge. He also gave me some ideas about how we might improve our home audio and computer network systems. We will be making an appointment shortly for Ryan to come to our house and assess our homes technology and suggest ways to improve it. I know well be in good hands.

sa
Review №21

The help desk has exceptional customer service and outstanding knowledge for all software and technology needs!

An
Review №22

Have referred several people to them who have all come back with positive comments and a great experience.

Ab
Review №23

Ryan is great and rewired our whole home entertainment system - thanks!

Jo
Review №24

These guys offer great customer service! Thanks for always going above and beyond!

Me
Review №25

Amazing people and great service! Prices were fair and Ill come here first if I have another issue!

Su
Review №26

Made a lot of promises and left me with a system that was worse off than before they started. refused to return phone calls and come repair what they did

Al
Review №27

If I could leave one star I would, these are awful, shady people, and they treat their staff terribly, do not do business with them.

An
Review №28

The Help Desk will NEVER lose your data!

Jo
Review №29

Bad service

Information
27 Photos
29 Comments
4.2 Rating
  • Address:239 Westport Ave, Norwalk, CT 06851, United States
  • Site:http://helpdeskct.com/
  • Phone:+1 203-286-4084
Categories
  • Computer repair service
  • Audio visual consultant
  • Audio visual equipment repair service
  • Cell phone store
  • Computer security service
  • Computer service
  • Computer support and services
Working hours
  • Monday:Closed
  • Tuesday:10am–6pm
  • Wednesday:10am–6pm
  • Thursday:10am–6pm
  • Friday:10am–6pm
  • Saturday:10am–6pm
  • Sunday:10am–2pm
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