The entire family agreed that this was one of the best vacations ever! The online pictures accurately reflected the rentals appearance and amenities. The condo was well maintained an everyone had their own bathroom too. We had a few issues as we were short 2 pillow cases and had to lamps with no working bulbs, but those issues were addressed quickly. I would certainly recommend renting Ocean Bay Club 602 from Myrtle Grand Vacations. Their service was wonderful and the condo fit us perfectly.

Super stay at Barefoot Resort. We were hesitant at first because of the distance to the beach, but the free shuttle took care of that. Condo was right by the pool which made it easy for the kids and carrying stuff back and forth. Also there are grills by the pool area which is nice when you need to save a few bucks. Great location and fantastic condo...prefer 1st floor.

I would advise everyone to stay away from this company!!! The owner Ken and his staff cancelled our reservation. Charged our credit card an unauthorized amount and failed to communicate as requested.My wife booked a reservation through their service on 3/7/13 at one price and was charged accordingly. Then another rep called her back saying the original person did not charge enough. After speaking with a manager our card was charged more than authorized. When my wife called to uncover the reason for the overcharge the owner refused to communicate and cancelled our reservation. It took one week for the refund to process on our card. We called 3 of the next 4 business days to get a confirmation email stating they refunded the charge. On Thursday 3/14/2013 I specifically asked for an electronic confirmation of our conversation regarding the refund. She assured me she was typing it up as we spoke. I never received it!Very dissatisfied with this company, the owner and their customer service.

Beware. I planned a vacation for a group of friends, at a property of theirs that seemed too good to be true. . . and it ended up being exactly that. First and foremost, a huge selling point of the rental was that it had a pool, the pool was filled with green sludge that looked like it hadnt been tended to in years. No refund or money back or anything. Went to the better business bureau and they basically said well look into it. . . whatever. It was a waste of money, and I didnt see a dime back for their false and misleading advertising.

Should you rent from this company or put your unit in their rental program? Only you can decide, he is our experience as a unit owner in their rental program from 2011 - 2013.1. Rental Manager Voice Mail box and Company Owner Voicemail Box full almost always throughout the year, including right now.2. Rental Income Paid Late 10 of 12 months in 2013.3. Waited more than 90 days to close out account and pay after we cancelled rental agreement.4. Generated 1/4 to 1/3 in rental income as compare to Baywatchs own rental program in 2011, 2012, 2013.5. Negotiates special vendor pricing for its rental owners significantly higher than fair market value like a $300 cleaning fee vs industry Standard of $100 or less.6. Owners in their program expect to experience slow or no response at all from emails and voicemails left for rental manager.7. You will experience a high number of Deliver Charges and Maintenance Charges on your owners statement, you will wonder if they are real.

I allowed these guys to manage and rent my condo for about a year. I have never dealt with more dishonest people in my life. Not a single word out of Walters mouth (or his ace assistant Ken) was truthful. Statements are inaccurate (repairs are double billed and left undone) payments are not received, cleaning services are inadequate (thats if they clean at all), the tenants wreak havoc on the property. I do not understand how they stay in business.BE WARNED: If you own property DO NOT LET Myrtle Grand Vacations manage it -- I have no doubt that you will regret it. BBB here I come.

I had my unit in their rental program for 2 years, I experienced the worst service, production and revenue in addition to lies and underhanded dealings. Both the owner and his assistant are the biggest scammers in Myrtle Beach. Delayed payments, inaccurate statements, bogus charges, inflated service prices like $350 for cleaning my unit. I had a HVAC replaced, the contractor said he has money built into the quote as a revenue share with Myrtle Grand Vacations of N. Myrtle Beach, SC. Do not ever put your unit in their rental program or use them to reserve your vacation rental. This company is not honest.

Where to begin. Booked with VRBO, got initial instructions from Red Awning, then Myrtle Grand Vacations (Property manager). Myrtle grand is terrible, they dont answer the phone or return your calls ... ever. They are there to give you the keys and take payment. Upon arrival Myrtle grand switched us from Island Palms C3 to Island Palms C2 and told me it was the same unit except it wasnt. The room slept 4 instead of 6, so we took turns sleeping on the floor/couch all week.The condo had a musty smell on arrival and cleanliness was subpar. Ants on the kitchen counter, dirty rag in the fridge, dishes inside of the dishwasher, mold in the ice maker, kitchen items had food stuck in them, window blinds were dusty and stained, showers had dust and hair and half used toiletries left in one of the showers. This place had a 300$ cleaning fee ... obnoxious. I called Myrtle grand - no response.Went to give the kids a bath after the long road trip but no hot water. Searched the condo to find instructions to turn on the breaker. Basically you have to search the condo to find owner instructions - which are different than the Red awning and Myrtle grand instructions. Good luck figuring out which ones are correct.I stopped at the Myrtle grand office the next morning at 10:20am (they open at 10am) to try and get a unit that would sleep 6 and to talk to them about the condo. The doors were still locked, we knocked on the door but no one came out. I again called with no response.We did dishes for the first time the next day. The garbage disposal was broken and the water on that side of the sink wouldnt drain. We ran the dishwasher and it leaked all over the floor. I grabbed towels and soaked up the water and called Myrtle grand. They sent out a service guy who came out put down another towel and left. When we came back to the condo later that day the kitchen was full of water. Over Easter weekend I did 5 loads of laundry for towels to soak up the dirty water. No response at all from Myrtle Grand. Monday morning I was at the office at 10:15am doors were locked, knocked hard on the doors and they came out. Ken said he forgot to unlock the doors and didnt come out because it was a holiday weekend. They said they would come out Monday but never did.The stink from the backed up water was horrid, used a cup to remove all water from dishwasher myself. I did all dishes in the bathroom sink the rest of the week. We spent as little time in the condo as possible and checked out early. Never again.

My brother and I rented Casa Del Sol from Myrtle Grand Vacations for the week of 7/9. The homeowner ended up leaving this real estate company and moving the management to Elliot Rental. I called in after making a full payment to confirm the stay and they had moved us from a private house to a cheap resort without notifying us. I was alarmed and immediately felt like I had been scammed. After talking with the customer service rep, she got the owner (Walter Pigg) to issue a refund for $2500 because of the mistake. 12 days later a refund showed up for $2350-$150 less than what was promised. I called & spoke with the owner (Walter Pigg) who was extremely rude and hung up on me after refusing to refund the $150 cancellation fee that he didnt mention 12 days before. He said it was used to cover credit card fees (there was a refund!). I didnt cancel my rental agreement with them to get another property, I just wanted the one that I had initially agreed upon. This company is a scam!4/20/13 EDIT: I wanted to update others to warn them to stay away from this company. I made a complaint through the BBB and Walter (owner) offered to refund the $150 if I would remove all reviews online that I had left for his company. Obviously I refused because I want others to know about what a scam this company is.

This company is very shady, I paid for a nice condo and they gave me an old one when we arrived and no compensation!! Stay away from this company!