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Mode5
350 W 22nd St UNIT 106, Norfolk, VA 23517, United States
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Mi
Review №1

We love Mode5! In the past, we have had so many issues with other competitors. When we switched to Mode5, my business has run seamlessly. I never have to worry about my computers, server or software. Their staff is efficient, knowledgeable and attentative.

To
Review №2

I love mode5 my job uses them and they are some super smart professional people! Ive never had a problem they couldnt solve!

Sh
Review №3

I can always count on Mode5 staff to help figure out IT issues. Everyone is very knowledgeable, and provides excellent customer service too. If they cant fix it, no one can!

Ch
Review №4

Mode 5 deserves 6 stars. Starting my own law firm, after being a partner at another, was scary. Mode 5 ensured that the transition, from start until now has been seamless. From providing equipment, cabling, and excellent customer service, all of my IT needs are handled. I can work from anywhere and feel secure that my IT needs and the security of my firm is taken care of. I would highly recommend this company and I appreciate their IT support. Their entire staff deserves 6 stars. I am a very happy client.

Jo
Review №5

Our company has used Mode5’s services for 9 years and I can say with confidence this company not only understands IT infrastructure, but they also take the time to understand YOUR business and how you want things to run from that standpoint. Their team, from top to bottom, is very dedicated in every way to ensure top notch service! I would recommend their resources to anyone, whether large or small.They have been with us through growth and expansion and have made all necessary adjustments to exceed our expectations.They are definitely your friend in today’s digital age!

Na
Review №6

A big thank you to MODE 5 for the great service! They installed our new computers and upgraded us to Windows 10 seamlessly. John was very patient with us as we all had questions and he managed to answer everyone and every question! We have been so pleased since signing on with MODE 5 several years ago. Best move we ever made!!!

Ho
Review №7

Mode5 has been providing I.T. support to our firm since 2010. We started with managed services support and later moved into their hosted cloud environment as early adopters. We are now in Mode5 cloud 2.0 and continue to be very satisfied with the level of service and support provided. They have always been very responsive to our needs and have helped ensure we have the resources necessary to keep our business running smoothly.

Ch
Review №8

We just left an IT company after only being in business with them for 4 months to go to Mode5. Mode5 is Absolutely Amazing. Marc Sullivan is the GREATEST. Make sure to ask for him and Marty Thomas and the both of them will take care of you. If you want the Best of the Best in regards to IT Mode5 is the company to go with.

Do
Review №9

Thank you MODE5 for your amazing guidance through these challenging times. Your efforts to help us convert over to remote work capabilities are 5 Star for sure!!!

Su
Review №10

We recently transferred our IT management services to Mode5. All change is scary, however, they made the transition much less painful than we were expecting. Their response time and staff knowledge base consistently surprise me in a very positive way. Susan Palmer, Practice Manager

Ke
Review №11

I personally have been working with Mode5 for about 6 months but we have been a customer of theirs for quite a while. Ashley and her team are, mildly put....AWESOME! Always attentive, helps us through all our issues without any negative vibes no matter how big or small. The Mode5 team is super knowledgeable in all aspects of any IT issue. I appreciate all they do for us and our company and look forward to continuing our business relationship!!!! Thank you to the entire Mode5 staff for all your hard work!!!!Sincerely, Kerry at UWSHR

Ka
Review №12

Mode5s Customer Service is excellent! We have enjoyed working with them over the last year.

Cl
Review №13

Decorum Furniture has been a customer for many years. This is a great IT provider and support organization. Very dependable and super responsive. I highly recommend their services.

Ti
Review №14

BEST place to work in Hampton Roads! We strive hard to provide the best service for our clients, and I am excited to come to such a great place every day to help make that happen. I highly recommend to any business seeking to get better service with their IT company!

Br
Review №15

Our server had a major hardware failure one morning, and basically shut down our operation. We notified Mode5 and they immediately started preparing one of their loaner servers by preloading the necessary software for our environment. Within a few hours, Mode5 was onsite with the loaner server and began the swap-out. By 3PM the loaner server was installed, configured, and the restore-process started. We have A LOT of data, so the restore-process lasted until 8AM the following morning. However, once the restore-process was finished, everything operated smoothly as if nothing had ever happened. We were back in business!! Thank you Mode5!

Ja
Review №16

Great service

Ka
Review №17

GREAT business! They understand our needs and work within our budget. Exceptionally knowledgeable and friendly staff!

De
Review №18

They have helped us to put our minds at ease with backup, security, and computer and server issues. Very competent techs.

Ka
Review №19

Amazing support and services offered. They are fully committed to their customers

Re
Review №20

Mode5 has been supporting our needs for years, helping us to reduce costs and making sure we keep running smooth. I highly recommend the wonderful Team at Mode5!

Mi
Review №21

One of the most cutting edge cloud infrastructures on the east coast going live in 2018!

Information
13 Photos
21 Comments
5 Rating
  • Address:350 W 22nd St UNIT 106, Norfolk, VA 23517, United States
  • Site:https://www.mode5.com/
  • Phone:+1 757-628-8324
Categories
  • Computer support and services
  • Computer security service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
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